Receivables Performance Management, LLC

2019-01-26

Granada Hills, CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-01-26

Santa Ysabel, CA

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: In XX/XX/2017, I switched phone companies XXXX bought out my XXXX contract as part of the deal for switching to them. Then in XX/XX/XXXX, I noticed XXXX was still charging my bank account. I went through all my Bank statements and realized they had started charging me {$80.00} a month starting in XX/XX/XXXX without sending any sort of bill. 2 months after XXXX bought out my contract. I called XXXX Customer service to figure out what the issue was. The gentlemen on the phone told me that he could see that I had switched services but was still showing I was being billed. He submitted a refund request for me and closed everything completely. Then in XX/XX/XXXX, my mom received a letter from XXXX at her house halfway across the country as I live in CA and she is in MO. it was a bill saying I was past due {$170.00} and it was going to collections. I called XXXX customer service again to figure out why they are still billing me. The women told me that my account was closed and it was an early cancelation fee. she also informed me that my refund request for the 6 months of being charged {$80.00} was denied because they informed me that they were billing it in my email. which I went back and looked I did not receive one invoice from XXXX the only emails received were wanting me to come back to XXXX. I asked for the {$170.00} to be waived because they had stolen money straight from my account while I had no services opened with the company during the time. and XXXX bought out my contract to include all fees. This request was also declined. I tried explaining the situation to the debt collectors. XXXX messed up on closing my account when I switched to XXXX, they refuse to reimburse me and the debt has hit my credit report 3 times. No one has been willing to work with me on resolving the situation. I don't understand how the same debt can continue to knock my credit score for something that was XXXX mistake and they refuse to take responsibility.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-01-25

Brooklyn, NY

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: Attention to : XXXX Consumer Relations XXXX XXXX XXXX XXXX, PA XXXX XXXX are reported collection account from Receivables Performanc when there is obviously no proof that it even belongs to me! I am not saying this is identity theft, but I am saying is that you are being paid to report all accounts accurately and completely and I know for a fact that you didn't verify this account! Where is the contract with my signature with this Receivables Performanc company? How can XXXX report this account verified, without contract and without my signature with this company Receivables Performanc? Having said this, I need to see all documents that were filled out when this account was opened, including an application or contract or this account needs to be removed. I am certain that I shouldn't have to reference anything because you are required to know the law, but section 609 protects me against false reporting and I should point out here that that is exactly what this is! Delete this collection account immediately and send me a new report showing it is been deleted.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-01-24

Patterson, MD

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: Receivables Performance Management is attempting to collect a debt that I do not owe. they claim that I owe {$520.00} and this was opened on XX/XX/2018. I have already sent them substantiating documents showing that this was a result of identity theft but they have not been willing to cooperate with me and continue to report this on my credit file.
Company Response: Closed with explanation

Untimely Response

2019-01-16

Philadelphia, PA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: Someone opened an account in my name which caused a debtor status to be placed against me. Now I am taking this step remove this potentially fraudulent information from my credit file. Moreover I do not recognize the account number listed for these item reporting nor do I recall establishing an account with the collector nor there predecessor
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-01-14

Rayford, TX

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-01-09

Discovery Bay, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: There was final bill from XXXX XXXX and I took 3 months pay off because I was out of the country and they gave me final settlement offer. I paid the complete amount as well. But they reported to credit agencies that I still owe some money and it is still showing in the credit report. I am attaching the complete conversion between me and XXXX customercare team as proof. Also letter from the collection agency From : XXXX [ mailto : XXXX ] Sent : Friday, XX/XX/2018 XXXX XXXX To : XXXX, XXXX [ XXXX ] XXXX Cc : Offices, Executive XXXX Subject : Re : XXXX XXXX, XXXX XXXX Hi XXXX - I am still waiting for a letter / confirmation number which I paid off everything completely - there is nothing due - Sent from my XXXX On XX/XX/2018, at XXXX XXXX, XXXX, XXXX [ XXXX ] XXXX wrote XXXX You should have received a response from the agency with this information. Upon receipt, should you have any additional concerns, please feel free to follow up accordingly. Thanks XXXX XXXX. From : XXXX [ mailto : XXXX ] Sent : Friday, XX/XX/2018 XXXX XXXX To : XXXX, XXXX [ XXXX ] XXXX Cc : Offices, Executive XXXX Subject : Re : XXXX XXXX, XXXX XXXX Can I get a receipt / confirmation letter at least?? That my account is paid in full? Sent from my XXXX On XX/XX/2018, at XXXX PM, XXXX, XXXX [ XXXX ] XXXX wrote : Mr. XXXX, I will submit a response to the agency within the next 2 to 3 business days. Upon receipt, should you have any additional concerns, please feel free to follow up accordingly. Thanks XXXX XXXX From : XXXX [ mailto : XXXX ] Sent : Thursday, XX/XX/2018 XXXX XXXX To : XXXX, XXXX [ XXXX XXXX XXXX Cc : Offices, Executive XXXX Subject : Re : XXXX XXXX, XXXX XXXX What is wrong giving a letter saying that I paid everything in full and there is due? I need that for my record and it is my right other wise you guys will keep sending / reporting like this - I can not trust XXXX anymore. Sent from my XXXX On XX/XX/2018, at XXXX XXXX, XXXX, XXXX [ XXXX ] XXXX wrote : As per our conversation yesterday, please allow 90 days for credit bureaus to be updated to advised that the account is now paid in full. Again we apologize for any inconvenience this may have caused. Thanks XXXX XXXX. From : XXXX [ mailto : XXXX ] Sent : Wednesday, XX/XX/2018 XXXX XXXX To : XXXX, XXXX [ XXXX ] XXXX Cc : Offices, Executive XXXX Subject : Re : XXXX XXXX, XXXX XXXX I need a letter from XXXX that its paid completely. There is no dues Sent from my XXXX On XX/XX/2018, at XXXX XXXX, XXXX, XXXX [ XXXX ] XXXX wrote : As per our conversation today, please allow 90 days for credit bureaus to be updated to advised that the account is now paid in full. Again we apologize for any inconvenience this may have caused. Thanks XXXX XXXX. From : XXXX [ mailto : XXXX ] Sent : Wednesday, XX/XX/2018 XXXX XXXX To : XXXX, XXXX XXXX XXXX XXXX XXXX Cc : Offices, Executive XXXX Subject : Re : XXXX XXXX, XXXX XXXX Hi XXXX, Like I mentioned in our call - I would like to get a letter saying that my account is paid completely - there is no due and XXXX will be removing this collection flag from my credit report and going forward this wont be reporting to credit agencies since its paid in full. Please send this letter to XXXX Sent from my XXXX On XX/XX/2018, at XXXX XXXX, XXXX, XXXX [ XXXX ] XXXX wrote : We appreciate your additional feedback. As stated before, once the balance has been paid in full, please allow 90 days for the agency to update the credit bureau that the account has been paid in full. Unfortunately, XXXX would not be able to compensate you for this matter as per XXXX policy, which can be viewed on our website at XXXX. Again we apologize for any inconvenience this may have caused. Thanks XXXX XXXX. From : XXXX [ mailto : XXXX ] Sent : Monday, XX/XX/2018 XXXX XXXX To : XXXX, XXXX [ XXXX ] XXXX Cc : Offices, Executive XXXX Subject : Re : XXXX XXXX, XXXX XXXX As I mentioned earlier - I had paid it completely even though its was not accurate. You guys need to compensate me for my loss. Sent from my XXXX On XX/XX/2018, at XXXX XXXX, XXXX, XXXX [ XXXX ] XXXX wrote : Thank you for your response, As discussed in our previous conversation, once the account is paid in full, we can requested that the credit agencies be updated to reflect that the account has been paid in full. This process takes up to 90 days. We apologize for any inconvenience this may cause. Should you have any additional concerns regarding this matter, please feel free to contact me directly on the phone numbers listed below. Thanks XXXX XXXX. From : XXXX [ mailto : XXXX ] Sent : Monday, XX/XX/2018 XXXX XXXX To : XXXX, XXXX [ XXXX ] XXXX Cc : Offices, XXXX XXXX Subject : Re : XXXX XXXX, XXXX XXXX Why are we keep reporting this to other credit agencies - its reported to XXXX last to last week and this week XXXX I can see that its reported to all credit agencies even after I paid it completely. I can not accept this anymore. Sent from my XXXX On XX/XX/2018, at XXXX XXXX, XXXX, XXXX [ XXXX ] XXXX wrote : Thank you for your response, As discussed in our previous conversation, once the account is paid in full, we can requested that the credit agencies be updated to reflect that the account has been paid in full. This process takes up to 90 days. We apologize for any inconvenience this may cause. Should you have any additional concerns regarding this matter, please feel free to contact me directly on the phone numbers listed below. Thanks XXXX XXXX. From : XXXX [ mailto : XXXX ] Sent : Friday, XX/XX/2018 XXXX XXXX To : XXXX, XXXX [ XXXX ] XXXX Cc : Offices, Executive XXXX Subject : Re : XXXX XXXX, XXXX XXXX I have paid the amount in full - why are we keep reporting this to credit agencies - it was reported just to XXXX and Now XXXX reported to all credit agencies. I can not accept this - this is pure harassment from XXXX. Sent from my XXXX On XX/XX/2018, at XXXX XXXX, XXXX, XXXX [ XXXX ] XXXX wrote : Thank you for your response, As discussed in our previous conversation, once the account is paid in full, we can requested that the credit agencies be updated to reflect that the account has been paid in full. This process takes up to 90 days. We apologize for any inconvenience this may cause. Should you have any additional concerns regarding this matter, please feel free to contact me directly on the phone numbers listed below. Thanks XXXX XXXX. From : XXXX XXXX [ mailto : XXXX ] Sent : Wednesday, XX/XX/2018 XXXX XXXX To : XXXX, XXXX [ XXXX XXXX XXXX Cc : Offices, Executive XXXX Subject : Re : XXXX XXXX, XXXX XXXX Hi XXXX, It seems you have reported this to all credit agencies. Attached is the settlement offer which i received from your collection agency. I ran my credit report again and it seems XXXX reported this XXXX and XXXX even after our discussion. I have settled the remaining amount as well. Why are you guys harassing a customer like this. As discussed over the phone. You guys have to clear my credit report that there is no payment due from my side and I am not expecting any collection point when i look at my credit report.Otherwise I need to drag this consumer court. On Fri, XX/XX/2018 at XXXX XXXX, XXXX, XXXX [ XXXX ] XXXX wrote : Mr. XXXX, Thank you for your recent inquiry to XXXX. It will be my pleasure to address your account concerns. On behalf of XXXX, I apologize for any inconvenience you may have experienced as a result of this matter. We would appreciate the opportunity to discuss your concerns in detail. However, on XX/XX/2018, we were unable reach you directly on phone number XXXX. I look forward to speaking with you to discuss this matter in detail. Please feel free to contact me directly by calling our office toll-free at XXXX, ext. XXXX and referencing case number XXXX. I am available from XXXX XXXX to XXXX XXXX, Eastern Time, Monday through Friday. XXXX XXXX Executive & Regulatory Analyst O:XXXX / F:XXXX XXXX From : XXXX, XXXX [ XXXX ] Sent : Wednesday, XX/XX/2018 XXXX XXXX To : XXXX ' XXXX Cc : Offices, Executive XXXX Subject : XXXX XXXX, XXXX XXXX Mr. XXXX, Thank you for your recent inquiry to XXXX XXXX It will be my pleasure to address your account concerns. On behalf of XXXX, I apologize for any inconvenience you may have experienced as a result of this matter. We would appreciate the opportunity to discuss your concerns in detail. However, on XX/XX/2018, we were unable reach you directly on phone number XXXX. I look forward to speaking with you to discuss this matter in detail. Please feel free to contact me directly by calling our office toll-free at XXXX, ext. XXXX and referencing case number XXXX. I am available from XXXX XXXX to XXXX XXXX, Eastern Time, Monday through Friday. XXXX XXXX Executive & Regulatory Analyst O:XXXX / F:XXXX XXXX XXXX This e-mail may contain XXXX proprietary information intended for the sole use of the recipient ( s ). Any use by others is prohibited. If you are not the intended recipient, please contact the sender and delete all copies of the message
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-01-04

Mount Oliver, PA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-01-03

PA

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: I switched providers from XXXX in XX/XX/XXXX. I was sent a box to return my phone but I never received a box to return the " free '' tablet. I called them repeatedly requesting the return box. I also emailed and " live chatted ''. I have been told 3 different stories by XXXX so far. 1. A box will be sent to you and just follow the instructions like you did with your XXXX XXXX. 2. Go to a XXXX Store and get a return box there. Every XXXX store I have gone to said they carry no such boxes. 3. Just return the tablet to a XXXX store, no XXXX store I have gone to will take the several years old " free '' tablet. Then they put it in collections, I offered to send the tablet back at my own expense and they went back to the box coming, then store for box and then return to store song and dance again. Naturally I appealed the collection and won. XXXX then put it in collections again. I appealed to this new agency and won again. This current collections effort marks their 4th effort to get me to pay {$230.00} for a 5 year old " free '' tablet. Each time they put it in collections, it hits my credit reports. Even after I successfully appeal it takes months to get my credit report straightened. I will gladly ship this tablet back at my own expense. I will even drive somewhere and hand deliver. What I will not do is pay them for the tablet. i did not have to pay for the phone I returned, my mistake was not shoving the tablet into the box even though it was marked for the phone only. Please note the date of their latest collection effort XX/XX/XXXX, which further proves that I have been fighting with them and their various collections agencies since my decision to terminate XXXX in XX/XX/XXXX.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-01-03

Channelview, TX

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-01-01

Great Notch, NJ

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: For the 3rd time RPM failed to provide a solid document INVOICE or agreement signed by me for the Alleged debt claimed that I owe. Pursuant to my rights under the Debt collection law, RPM is trying to collect illegal debt that I do not owe. I have no contracts or deals signed by me to this scam agency called RPM stating that I owe them money. They have been contacted by me by Certified mail to provide a solid invoice with a contract stating that I owe them the alleged debt, yet, they keep on sending me the same copied spread sheet that is copied or stolen without invoice number or signatures, and a fake copied letter made by them stating illegal debt. I ask CFPB to please investigate the validity of this scam and force this RPM to delete such scam from the credit bureaus.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-12-31

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-12-23

OH

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: Receivable Performance placed a " collection '' on my credit report in behalf of XXXX on XX/XX/2015 in the amount of {$110.00}. I disputed this with XXXX ( unfortunately, I can't recall the date ) & XXXX sent me a letter stating basically that the debt was mine. This is LITERALLY IMPOSSIBLE! I HAVE NEVER HAD XXXX. XXXX DO NOT SERVICE MY AREA. I have the same name as my father with the exception of my middle name ( My dad does not have a middle name ). My father HAS HAD XXXX in the past. Please investigate this and have it removed from MY credit report. Thank you for your assistance!! Receivable Performance XXXX XXXX XXXX XXXX. XXXX XXXX XXXX, WA XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-12-22

Pinellas Park, FL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Was not notified of investigation status or results
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Untimely Response

2018-12-21

Hickory Hill, TN

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-12-21

FL

Threatened to contact someone or share information improperly

Debt collection: Other debt

Contacted you after you asked them to stop
Complaint: XXXX XXXX service : After using a two year service contract for two years and three months, I turned in my two TV signal receiver control boxes and my two hand controllers to the XXXX, Florida XXXX Store- XXXX XXXX XXXX - XXXX XXXX XXXX, Authorized XXXX Retailer. My account was paid in full, through my XXXX XXXX XXXX direct pay account. After moving to a new location in Florida, I continue to receive billing from XXXX. Up to the amount of {$710.00}. I do not owe the XXXX any additional money and they will not stop sending statements. We had to have a XXXX technician come to our house, when the service was quite new, because the picture and auto was very poor in quality. He changed the two TV receiver signal boxes and stated they are the new style and they would or will improve the sound and picture quality. Through out this additional billing situation, someone from XXXX stated they think, by changing the two boxes increased the contract by another year. I would not have ever agreed to that procedure, if that was the case at that time. That technical service call was to repair and increase TV signal and poor service. The two year contract should have been the only contract in agreement.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-12-20

Pike Road, AL

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-12-18

Arco, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I disconnected my XXXX account and as instructed returned the equipment to a XXXX facility who gave me a receipt stating I returned the equipment to them. Couple months later I received a debt collector invoice from RPM - Receivables Performance Management stating I owed {$140.00} for the equipment. I sent them the copy of the receipt and they won't clear the account. I spoke with XXXX on XX/XX/XXXX and XXXX XXXX on XX/XX/XXXX ( who hung up on me ) and said " XXXX says you still owe it ''. Totally false. I looked on XXXX and this company has horrible reviews and scams people for utility bills. Please stop them.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-12-16

OK

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: I've sent multiple letters to this agency about this not being my account. After being advised by identitytheft.gov, I've completed and sent a fraud affidavit via certified mail. I can see they received it, but nothing has changed. See supporting documents. Even the USPS tracking.My official complaint is against RECEIVABLES PERFORMANCE. My information was used to obtain an apartment, cell phone, and an auto loan with my ex-partner. I am a victim of identity theft and have put this off for too long. I've completed the proper steps, 1. notify creditors 2. police report 3. informed the state of Texas. The individual I've suspected for this theft is now deceased, and the police department said to contact the federal trade commission to seek relief. These companies disregard laws and dont care whos credit or lives they impact.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Untimely Response

2018-12-14

Oxford, GA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Complaint: Creditor is reporting accounts that are invalid and unverified. XXXX have investigated this account and they concluded the account was not matching my records of being assigned to me. I would like proof these accounts were disputed per FCRA/ FDCPA. This is causing me anguish and its slandering my good name. Please block this account from my report so I can breathe again.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-12-14

OH

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-12-13

Atlanta, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: Received notification from credit bureau regarding debt of XXXX from XXXX this was a previous debt that was previously disputed and resolved by XXXX XXXX and it was verified that the debt did not belong to me and the credit was deleted in XXXX. I have no knowledge of this creditor i was never notified via mail nor phone regarding debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-12-13

Great Notch, NJ

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened or suggested your credit would be damaged
Complaint: This so called receivable performance Fraudulent, and Frivolous agency did not send an actual invoice like a monthly invoice of owed debits, I had no contracts with this Fraudulent agency, their validation is copying spread sheets on XXXX of other companies, no actual invoices, they sent an attachment of spread sheet copying channels of tv, it was not a statement, it was not an invoice from the actual company, they copied the XXXX XXXX XXXX logo and posted it on a letter that their scammer signed, he or she never realized how stupid he or she is. I had no contracts or signed agreements by me stating that I owe this scam frivolous fraud unheard off misleading scam artists. show me the validation of my signature to your frivolous so called collection company. I will be in the process to have my Attorney press charges in the Federal Court against them and collect punitive damages and Attorney fees and more.
Company Response: Closed with explanation

Timely Response

2018-12-13

Beaumont, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Untimely Response

2018-12-11

Federal Way, WA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: On XX/XX/2018 I made a payment of {$150.00} to creditor XXXX XXXX, In. XXXX XXXX XXXX # XXXX XXXX TX XXXX www.XXXX. For an XXXX XXXX XXXX account. I paid the account in full and have a letter stating this account is settled. Six months later I got a letter from Receivables Performance Management stating I owe for the same XXXX XXXX XXXX account. I called to inquire and they advised me it would be taken removed, and it was XXXX XXXX XXXX that sold them the account again. As time passed I noticed Receivables Performance Management put a negative mark on my credit report for an account that was already resolved. I was confused because I provided proof of payment to Receivables Performance Management, and they advised me it would be removed. I called them again, and they advised me it would be removed from my reports in 30 days. I was given by XX/XX/2018. I checked my report after 40 days and it was still on my report. I called them back and they advised me it would be taken off in 60 days. Every time I call it's a different time frame. It still hasn't been taken off my report. When I filed with each credit bureau, each result came back with Receivable Performance confirming it was accurate information on my report. I asked for a copy of the phone call recordings, they advised me or security reasons they couldn't give me a copy. Receivables Performance management XXXX XXXX XXXX XXXX XXXX, WA XXXX.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response