Receivables Performance Management, LLC

Consumer Complaints

There are over 1531 complaints on file for Receivables Performance Management, LLC. Dated between 2019-11-26 and 2013-07-31.

Complaints Page 5

2019-04-18

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with explanation

Timely Response

2019-04-17

Birmingham, AL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Untimely Response

2019-04-15

Fort Worth, TX

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: I just received notification that this account was added to my credit report. I have not received any communication from this company. I should have received a dunning letter. According to my credit report, the account was opened in XX/XX/2019 and first reported XX/XX/2019.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-14

West Palm Bch, FL

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Closed with explanation

Timely Response

2019-04-11

Atlanta, GA

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: Receivables Performance XXXX Is reporting on my credit report and I never received a notice from them. I only saw it on my credit report recently and immediately contacted them. This debt should have never even went to collections, it was sent in error. I am aware of my rights and I do know that collections companies have to send you a 30 day right to dispute to give you the opportunity to dispute it or take care of it and I was not notified. Because this recently showed up without notification it has affected my financing causing me to possibly lose my house. I have contacted my attorney and am prepared to take legal action.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-10

South Florida, FL

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: A couple years ago I was a victim of identity theft and someone opened up accounts in my name and I noticed the accounts on my credit report and disputed the accounts and they were removed. Recently I noticed that 2 of the accounts that were removed in the past has been resubmitted back on my credit report. The accounts are from Receivables Performance Management for the amount of {$1200.00} and XXXX XXXX XXXX {$800.00} both are collection agencies. I have reached out to the credit bureau and have request validation of debt from the companies but and I'm still awaiting for a response.
Company Response: Closed with explanation

Timely Response

2019-04-09

Detroit, MI

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: A THIRD DEBT COLLECTION AGENCY HAS APPEAR ON MY CREDIT REPORT ( XXXX & XXXX XXXX ) WHICH IS UNAUTHORIZED ACCOUNT.RECEIVABLES PERFORMANCE DEBT COLLECTION STATED I OWE {$370.00} TO XXXX XXXX WHICH WAS DELETED BACK IN XX/XX/XXXX DUE TO FRUADLENT ACCOUNT BY XXXX .THEY REQUEST THAT BOTH CREDIT REPORT COMPANY DELETE DUE UNFAIR LABOR PRACTICE AND IDENTITY THEFT.IN ACCORDANCE WITH FAIR DEBT COLLECTION PRACTICES ACT, I AM ASKING TO IMMEDIATELY STOP ALL COLLECTION ACTIVITES ABOUT THIS DEBT WHICH WAS FOUND FRAUDULET.XXXX SHOW THIS DELETED ACCOUNT AGAIN AFTER IT WAS REMOVE THANKS TO XXXX XXXX XXXX HAD IT DISPUTE ACCOUNT NOT MINE.RECEIVABLES PERFORMANCE XXXX XXXX XXXX XXXX XXXX , WA XXXX ... I FILE A DISPUTED WITH XXXX ALREAD WHICH CLAIM IT TAKE 30 DAY TO SETTLE.XXXX XXXX XXXX & XXXX XXXX INVESTIGATED THIS CLAIMI AGAINST XXXX XX/XX/2018 FOUND ACCOUNT HISTORY NOT MINE.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-08

New Britain, CT

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: XX/XX/2018 was paid amount of {$300.00} to RPM ( receivables performance managment ) XXXX XXXX XXXX WA ( XXXX ) and balance was due for {$230.00} They said that i can pay that XXXX dollars after 30 days which is end of XX/XX/XXXX and i never had another bill or phone call from them during that month and after less then a month i seen a collection account in my credit report! After i contacted with them they sent me another settlement amount with added {$100.00} more to past due amount and i paid that whole amount and i was still seeing a collection account in my credit reports even they said they were going to take it out from collection! I also took a picture of that offer and sent them to experian and disputed i still see that collection in my credit report!
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-05

Arsenal, PA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: I have a loan with XXXX. I have always made my payments on time. For some reason I realized that there was a late payment on my credit report. As you can see, I have always had a stellar payment record with this company. I tried contacting both XXXX and XXXX with no successful resolution. XXXX was reporting me late. There was definitely an error on their part. I was never 30 days late XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XX/XX/2019 2019
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-02

Jupiter, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: This complaint is against RECEIVABLES PERFORMANCE and XXXX. I keep getting collections notices for a name other then mine. The last name in question is spelled with a XXXX instead of a XXXX ; saying I owe XXXX {$420.00}. I have never had XXXX service and have been an XXXX XXXX XXXX customer for 20-Years. I have called XXXX several times and the Collections company ... with NO HELP. I have tried several times to remove this from my file and it was removed once and keeps coming back.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-30

Liverpool, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: I HAVE CONTACTED XXXX AND ASK THAT YOU REMOVE NEGATIVE ACCOUNTS THAT ARE A RESULT OF IDENTITY THEFT. YOU CLAIM TO HAVE VERIFIED THE ACCOUNTS HOWEVER HOW HAVE YOU VERIFIED THEM AND THE COMPANY CANT EVEN VERIFY THESE ACCOUNTS WITH ME. THESE ACCOUNTS ARE FRAUDULENT AND I HAVE NOT SIGNED ANY DOCUMENTATION AUTHORIZING THESE ACCOUNTS TO BE OPENED. I HAVE NEVER HAD ANY OBLIGATIONS TO PAY ANY NEGATIVE FRAUDULENT COMPANY THAT YOU ARE CONTINUING TO REPORT ON MY CREDIT FILE. I will be forced to pursue legal action if these accounts are not removed. XXXX XXXX IN THE AMOUNT OF {$830.00} ACCT NUMBER XXXX PLEASE REMOVE IMMEDIATELY. RECEIVABLE PERFORMANCE IN THE AMOUNT OF {$300.00} ACCT NUMBER XXXX PLEASE REMOVE IMMEDIATELY
Company Response: Closed with explanation

Timely Response

2019-03-29

Rochdale, NY

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-28

South Florida, FL

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Complaint: XXXX, XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX RCVL PER MNG XXXX Your company have violated FCRA 615 ( f ) ( 15 U.S.C. 1681m ( f ) ) ( f ) Prohibition on sale or transfer of debt caused by identity theft You have not responded to my request to provide me with an investigation report. I need this resolve, under the Fair Credit Reporting Act, these disputed items may not appear on my credit report if they can not be supported by any evidence ( 1 ) In general No person ( company ) shall sell, transfer for consideration, or place for collection a debt that such person has been notified under section 1681c-2 of this title has resulted from identity theft. ( 2 ) Applicability The prohibitions of this subsection shall apply to all persons collecting a debt described in paragraph ( 1 ) after the date of a notification under paragraph ( 1 ). ( 3 ) Rule of construction Nothing in this subsection shall be construed to prohibit -- ( A ) The repurchase of a debt in any case in which the assignee of the debt requires such repurchase because the debt has resulted from identity theft ; ( B ) the securitization of a debt or the pledging of a portfolio of debt as collateral in connection with a borrowing ; or ( C ) the transfer of debt as a result of a merger, acquisition, purchase and assumption transaction, or transfer of substantially all of the assets of an entity. A person that furnishes information to any consumer reporting agency shall have in place reasonable procedures to respond to any notification that it receives from a consumer reporting agency under section 1681c-2 of this title relating to information resulting from identity theft, to prevent that person from refurnishing such blocked information. The reference items are listed below please take this matter very serious RCVL PER MNG XXXX I have report your company to consumerfinance.gov As a form of record and I am prepare to sue your company Example In re XXXX XXXX XXXX, XXXX Telephone Consumer Protection Act Litigation, Case No. XXXX, in the U.S. District Court for the XXXX XXXX of California Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX, XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-28

Glendale, CO

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I keep receiving a collection notice from Receivables Performance Managemant LLC. I have sent multiple letters requesting verification and they refuse to send me any information. The Debt is from XXXX and I have never had a XXXX phone.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-27

Main Office, VA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: Account Name RECEIVABLES PERFORMANC,XXXX Original Creditor XXXX Open Date XX/XX/2017 Balance {$380.00} Debt {$380.00} Contact Information XXXX XXXX XXXX XXXX, XXXX, WA XXXX , ( XXXX ) XXXX
Company Response: Closed with explanation

Timely Response

2019-03-25

Atl, GA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-22

Jupiter, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: XX/XX/2017 {$380.00} I sent letter stating this is not my debt.
Company Response: Closed with explanation

Timely Response

2019-03-20

TX

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: They keep calling me several times per day. Sometimes up to 6 times in one day. Just yesterday XX/XX/19 I received calls from the following numbers at the following times : XXXX -- -- XXXX XXXX XXXX -- - XXXX XXXX XXXX XXXX XXXX -- - XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-19

Hamburg, NY

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-17

Brookside, NJ

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: RECEIVABLES PERFORMANCE : Highest Balance {$310.00} You've paid off 100 % of your collection amount. XX/XX/2018 ( 8 mos ) Creditor Information RECEIVABLES PERFORMANCE XXXX XXXX XXXX XXXX XXXX, WA XXXX
Company Response: Closed with explanation

Timely Response

2019-03-14

Jacksonville, FL

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Reporting company used your report improperly
Complaint: I do not have a contract with this company and this debt isnt mine.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-14

Alexandria, VA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2019-03-14

Granada Hills, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-13

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-13

Rochdale, NY

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response


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