OCWEN FINANCIAL CORPORATION

Consumer Complaints

There are over 28887 complaints on file for OCWEN FINANCIAL CORPORATION. Dated between 2019-12-16 and 2011-12-07.

Complaints Page 77

2018-09-16

Hampton, VA

Incorrect information on your report

Mortgage: Conventional home mortgage


Complaint: OCWEN HAS CONSTANTLY REPORTED MY ACCOUNT BALANCE INACCURATE EACH MONTH ON MY CREDIT REPORT I DO BELIEVE THAT THIS IS DISCRIMINATION AND A RACIAL INTENT TO HINDER MY SCORE. I PAY MY MORTGAGE ON TIME EACH MONTH I HAVE CONSTANTLY REACH OUT TO THIS COMPANY TO HAVE MY LOAN INTEREST RATE REDUCED RATE IS 12.4 PERCENT WHICH IS CRAZY AND THEY CONSTANTLY STATE THAT THEIR IS NOTHING THAT CAN BE DONE./ THIS COMPANY IS A PREDATORY LENDING COMPANY AND SOMETHING NEEDS TO BE DONE. THEY CONSTANTLY DO AS THEY PLEASE WITH REPORTING INACCURATE INFORMATION AND USING RACIAL DISCRIMINATION FOR THEIR OWN FINANCIAL GAIN. I HAVE REACHED OUT TO THE COMPANY AND THE OMBUDSMAN AND STILL HAVE NOT RECEIVED A RESPONSE
Company Response: Closed with explanation

Timely Response

2018-09-16

San Diego, CA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2018-09-14

Liverpool, TX

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: Accuser has failed to provide any evidence of either the injurious derogatory claim 's verifiable validity NOR any documented certification of compliance as reporting, each mandatory condition to report of Account name OCWEN LOAN SERVICING Account number XXXX ....
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-14

Carmel, CA

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2018-09-14

Seattle, WA

Trouble during payment process

Mortgage: Other type of mortgage


Company Response: Closed with explanation

Timely Response

2018-09-14

Lancaster, PA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2018-09-13

Oxford, GA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Complaint: Struggling to pay mortgage with a chapterXXXX which took most Of the abailable income. They added in a forgiven loan and virtually made it impossible to re-finance, as we were told by the company No matter what we made it wasnt enough! We lost it ( XX/XX/2018 )
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-13

Randolph, AL

Trouble during payment process

Mortgage: Home equity loan or line of credit (HELOC)


Company Response: Closed with explanation

Timely Response

2018-09-13

Point Arena Air Force Statio, CA

Struggling to pay mortgage

Mortgage: Other type of mortgage


Complaint: XXXX XXXX # loan number XXXX XX/XX/XXXX To Ocwen Loan Servicer Re : A More reasonable loan modification where it wont create hardship on our family. This is in regards to requesting a Loan Modification that is fair and reasonable for me and my family to make payments that is conducive to what is fair based on everything that has happened in the past with what has been done. Ocwen continues to raise the mortgage and rates that I can not possibly pay monthly in an unreasonable modification. It has been an ongoing issue of telling them why and how we are at where we are, because of several different things that is wrong with the loan as it is. Including not removing the bankruptcy in a efficient quick manner so we may move forward from that we have been strugling with Ocwen to make a reasonable fair modification. Instead the payment continues to increase including the rate which is very unfair to what we were given originally. But instead there is more problems on the loan itself. We have tried to continue to let Ocwen Loan Servicer know that we can not afford the amount of payment to the Mortgage and every time we request for a lower amount, we still get the same amount and more as time goes on. This should have been dealt with back when there was a false bankruptcy placed on my home. I will submit the documents to the false bankruptcy and how it took. Ocwen finally removed the bankruptcy using their legal dept. They wouldnt do anything but told us to remove it ourselves when it wasn't our fault that they did not do due dilligence to let it go thru in the first place. So consequently it placed us in the rears and mortgage kept going up. When we attempted to communicate that the payments are too high. Ocwen still did a loan modification and it was more an excessive amount to where it would create hardship on us to pay that amount. We continued to try to let the Servicer know we couldn't afford XXXX that we were requesting to reduce it to around XXXX to not be so financially strapped. They instead raised the Loan rate to an harsh excessive rate of 7.5 percent when initially we had a 2 % on our modification from previous ... the only problem with the modification at 2 % was still a high payment of XXXX. This is not fair for the rate that Ocwen did with us when they redid the loan they changed it from 2 % t0 7.5. And made it more to where it still was a high mortgage payment. I will submit what we have continued to request. This has been an ongoing issue. And I don't understand why Ocwen can't reduce our mortgage payment so we are not financially strapped to pay monthly. We just want a fair reasonable amount. This Mortgage has had alot of discrepancies servicing errors and there are deceptive practices occuring. We should be a place where we are able to live without excessive amount to pay. We were in a loan modification with GMAC before Ocwen and Ocwen denies we ever had a loan modification with GMAC. When they received our loan from GMAC a representative name XXXX XXXX was working with us as she was assigned from GMAC. In addition when we transferred over to Ocwen a letter was sent to us stating XXXX XXXX was still my relationship manager when Ocwen took over. I had been talking to Ms XXXX and in the process of gathering information then was told that Ms XXXX was no longer in that program as of XX/XX/XXXX and a letter was sent that I would now have XXXX XXXX who was my new relationship manager working on the modification. I have the letter sent to me from # Loan XXXX/ XXXX XXXX Ocwen . When I called Ocwen to speak to XXXX in XX/XX/XXXX to find out whats going on, XXXX informed me that she couldn't speak to me about my modification because of a bankruptcy. I was shocked and didn't file a bankruptcy it was a false one filed from XXXX XXXX. The odd thing about this is that Ocwen had filed a foreclosure in XX/XX/XXXX when that should not have happened when I was already working on a modification. This was not right because i have letters from XXXX and Ocwen telling me I was assigned a relationship manager but they still filed a foreclosure when I was working on a modification. Then this false bankruptcy happens from a person ; by the name of XXXX XXXX out of XXXX. review the deed and the clerks name wasnt right too. Ocwen should have recognized and did a due diligence on the deed and bankruptcy as it had a robosigner as well for the notary. The whole documents were wrong names and wrong county clerk and false. So from that we were placed on hold for a period of almost a year. We should have been able to do a modification that would have been conducive at that time. But because of this false bankruptcy we couldn't do anything with Ocwen until they removed it. Ocwen didn't remove the false bankruptcy until XXXX XXXX XXXX and we provided all the documents to prove it was false giving them the documents to the legal so they would remove it as soon as possible for us to move forward. But still Ocwen prolonged this until XXXX XXXX XXXX, which was then finally removed by Ocwen. We were finally able to work on a modification. We were still letting them know that we need a more reasonable payment to our mortgage we couldn't help that GMAC filed a bankruptcy as well and made us wait when they filed in XXXX XXXX XXXX with a Bankruptcy everything was on hold from that when we were working on a modification then. So what I am trying to share here is that XXXX and XXXX were virtually on hold for us to move forward on a modification. Even if Ocwen would have worked with us to do a modification in XXXX we wouldn't be at where we are at this time. We would have been able to afford a payment XXXX less then what it is now. Then things prolonged and when they gave us a modification it still was too high. We kept on trying to state all of the facts and the errors that happened. We had been subjected to predatory lending and deceptive practices to the original note.We would not be at this state if we were granted a loan modification when Ocwen took over. We were finally working with a relationship manager XXXX XXXX we told her that it wasn't our fault that we couldn't work on a modification because of the bankruptcy. Fast forward til today. We want a Modification that is fair and what should have been dealt with when we had a false bankruptcy from this XXXX XXXX. We are just asking for fairness here. There have been times when we submit our financials and more information is needed. This prolonged process shouldnt be like this. Fast forward to XX/XX/XXXX we were given a trial plan of making payments of XXXX for the month of XXXX and XXXX. However the problem was they raised the rate from 25 to 7.5 percent ... excessive rate. it was an unfair rate and it didn't matter to Ocwen as it affected us with the payment and the interest on the principle. We told the relationship manager we would do what we can towards working on a less more affordable payment that is fair and conducive based on circumstances we were placed in. The Modification was not a fair one for what rate was placed on us. I will submit the Modification from XX/XX/XXXX. We did that and there after Ocwen did not do anything to work on a lower amount or rate as we had been requesting for a long time now. We did with protest to the amount and asked for the relationship manager to inform them that we need a less amount but to show we would work Loan # XXXX XXXX XXXX with this trial period and then Ocwen work to lower this more. It didn't happen. The modification from prior had a 2 % with the excessive mortgage amount of XXXX was the modified amount from the month of XX/XX/XXXX. And when Ocwen redid the modification two months later they raised the rate to 7.5 percent which wasnt right. but we still had the payment a XXXX dollars less but still high at XXXX. They still were felt like there wasn't much effort to work with us to lower the amount due to all of the circumstances of not being able to do a modification back when it should have been done XX/XX/XXXX when they received the transfer. In the QWR it states that Ocwen received the transfer in XXXX ... but didnt do anything with us til they filed a foreclosure not even attempting to work with us at that time ... But instead it was a false bankruptcy that also kept us from moving foward on the modification. At present, we received submitted our financials to Ocwen again as we had in the past. I sent a letter requesting again to lower the amount do to what had occured. the completed packet was received on XXXX XX/XX/XXXX and another on XX/XX/XXXX all was complete they would review and a denial letter was received on XX/XX/XXXX 4days later stating they couldn't give us a loan modification due our payment now would be 25 percent more than what it was originally from which the payment amount of XXXX. There didnt seem to be a complete analysis and evaluation of our loan modification by the quick turn around on a denial letter. I I will submit the false bankruptcy and the police reports from XXXX where we should have been able to do a modification and not be where we are at today. We would then be able to afford to live and pay our monthly payments. Our resolve in this would be to work out a loan modification that should have been lowered payment with the 2 % moving forward. The fair market value of the rates should have been taken into consideration.deferring the present reinstatment amount to the rears with already deferred principle would help us and bringing down the interest rate that is lower and fair. There wasnt a consideration to truly review and analyze what can be done. We would be able to afford a mortgage payment on the principle amount of {$500000.00} amount with a lower payment and percentage rate lowered considerably ... which would be fair, especially when the XXXX was deferred and the present reinstatement amount added to the deferred amount would help with getting a reasonable loan modification that would not place us in hardship. My daughter in law XXXX XXXX is a XXXX XXXX XXXX veteran and this is already dealing with XXXX more XXXX. She is presently submitted for a XXXX XXXX and this would be devastating to her if we were to not have our home. We are asking Ocwen to please do the right affordable thing for us. We didn't do all that was done to our home loan. There is alot of discrepancies and errors and Ocwens motto is helping homeowners is what they do. Then why are we still being gauged by such a high interest rate of 7.5 percent when a few months earlier on a modification it was at 2 % the modification was redone and then Ocwen increased the rate to 7.5 in a matter of a few months. That was not fair. I will provide documentation in the modification that was at 2 % .. We could have had a modification back when our loan transferred to Ocwen . I will include all information as to the continued letters we sent and still have a high mortgage payment. We need a more affordable fair one that will keep us in our home. XXXX to XXXX we can be able to afford if Ocwen can do the right thing. The rate is too excessive and is not fair. I have lived here since XXXX and my husband past away and we lost the business when the market crashed. I just want to be able to live without having to struggle. I feel Ocwen can adjust the mortgage to make it right and fair for me and my family to live without worries. This has to be addressed on lowering the payment and as they had it before at 2 % how can such a Servicer bump up the excessive 7.5 % its not right or fair. I need a more affordable modification that will be conducive and fair. Again i have sent letters stating this and there is no resolve in this.
Company Response: Closed with explanation

Timely Response

2018-09-13

Quartzsite, AZ

Trouble during payment process

Mortgage: FHA mortgage


Complaint: Since early XX/XX/XXXX, the Save our Home AZ program ( part of HAMP ) was assisting me with paying my mortgage payment to Ocwen. I received a payment history two days ago. I reviewed it and Ocwen has been charging so many fees during the last three years. They even charged me for five property inspections ( drive by appraisals ) in less than four weeks : XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX @ {$20.00} each inspection. They charged late fees for every month of {$53.00}. On XX/XX/XXXX, even though payments were being made every month, they ran a title search and charged it to me in the amount of {$870.00}. The had ignored the fact that the other person on this mortgage had declared bankruptcy 3 years ago, yet they kept him on the mortgage and continued to harass him. He had filed a quit claim deed which I had told them about at the time. On XX/XX/XXXX, even though payments were being made every month by the Save our home AZ program and myself, they filed for a Trustee fee of {$810.00}, another property inspection fee of XXXX, a notice of sale of {$30.00} and another property inspection fee of {$20.00} and charged this all to me. As I stated, this was while payments were made regularly for months. During every month while payments were being made, they continued to charge {$20.00} property inspection fees starting with XX/XX/XXXX, all payments were made every month until XX/XX/XXXX, but they continued to charge late charges, property inspection fees ( XX/XX/XXXX and XX/XX/XXXX two inspection fees ), title search, trustees sale, Statutory mailing fee, they have even charged for what appears to be a full appraisal fee in XXXX, however no one has come on the property for which I am aware. Three weeks ago, I discovered that Ocwen had reported to all credit bureaus that I had declared bankruptcy. This is not true. I contacted them and insisted they correct this information with all three credit bureaus. They then reported to the credit bureaus that I had declared foreclosure. This is also untrue. I tried to get them to delay the foreclosure for next week XX/XX/XXXX so I could get my credit reports straightened out and get a loan modification but they will not. As soon as the Save our Home AZ stopped assisting me with the payments, Ocwen filed for a foreclosure. I called them in XXXX to find out what the payment would be and they told me it would be XXXX. They wanted the six months of delinquent payments from two years ago. When we signed on with the Save our Home AZ, there were two options. You could elect to bring the mortgage current and get one additional year of assistance or you could elect to not bring the mortgage current and get two years of assistance. Someone at closing suggested we may want to choose the two years of assistance. Not knowing much about it, we selected the two years of assistance. I asked someone at closing, would the mortgage company do something about the six months of delinquency and she said she didn't have any information. I know now that I should have been better informed. I have lived in my home for 20 years. I bought it brand new. Also, I'm fighting a critical illness, was hospitalized in XXXX and XXXX. I'm just now able to walk around and be out of bed for any length of time. My husband is XXXX with a complicated XXXX XXXX. This is a real hardship for us. Our original mortgage was not with Ocwen but when these loans are transferred, you have no choice. I hope you can help us, but I'm probably going to have to file bankruptcy now just to get a little more time and will still have to go through foreclosure. Thank you.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-13

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2018-09-13

Bridgeport, CT

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2018-09-13

San Bruno, CA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2018-09-13

San Antonio, TX

Applying for a mortgage or refinancing an existing mortgage

Mortgage: FHA mortgage


Company Response: Closed with explanation

Timely Response

2018-09-13

Raymond, NH

Struggling to pay mortgage

Mortgage: FHA mortgage


Complaint: I'll try and keep this as short as possible. Basically, my wife and I, had our lives turned upside down while I was admitted to a XXXX hospital for XXXX issues around XX/XX/XXXX. We had to file for Chapter XXXX bankruptcy on XX/XX/XXXX but wanted to keep the home and vehicles we had. We had an FHA Loan that was owned by GMAC. We went for a HAMP loan modification and had to submit the paperwork about 10 times because certain representatives kept on saying we were missing something which was a blatant lie and deceitful tactic that just elevated our frustration. We did file an inquiry on XX/XX/XXXX stating that GMAC wasn't complying nor assisting us with any means of saving our home. They kept on playing games with us by stating the paperwork was incomplete as we were being considered for one of HUD 's Loss Mitigation home retention plans. Our contacts were XXXX XXXX, XXXX XXXX and XXXX XXXX. The two people working for GMAC that weren't operating fairly were XXXX XXXX and XXXX XXXX. I have notes, dates, etc. that show how this company was deceiving me and my wife. Finally, we turned to XXXX XXXX XXXX out of XXXX AZ to help us. We paid them {$1500.00} to assist because of the deceitful tactics the GMAC representatives were doing to us.. To add to the pain and misery, XXXX XXXX was found to be a fraud company. On XX/XX/XXXX, eleven months after we filed for bankruptcy, our request for a loan modification was approved. It was declared as a Non-Hamp Loan Modification.The loan modification included a beginning interest rate was 3.750 %, principle deferment of {$0.00}, principle forgiveness of {$0.00}, a new payment of {$2000.00} ( originally {$2100.00} ) and made us liable for any outstanding fees and costs that may not have been included in the loan modification. To add to the sickness of this deal was that our original amount of the loan taken was {$270000.00} taken on XX/XX/XXXX. The NEW principle balance, after the loan modification, was {$300000.00}. So, they added {$30000.00} to our principle and started our loan over so that it was a 30 yr note, so we lost the four years of interest we paid on our home and the little amount that was applied to the principle. I ask, how is this legal to bury someone with a onset XXXX that began on XX/XX/XXXX which was legally recognized as an entitlement on XX/XX/XXXX. Dropping an interest rate by a few points doesn't help out at all if you're adding {$30000.00} to the principle and making us start the loan over after we paid solid for about four years? Unfortunately, the story gets worse because Ocwen takes over the loan and does absolutely nothing to assist me in getting rid of the GMAC bandaid! This bandaid was only going to put me back into the same situation after a few years because now the house is upside down like {$70000.00}? I have multiple statements, paperwork, signed documents, etc. The GMAC Account # was XXXX, the property address is XXXX XXXX XXXX, XXXX NH XXXX. We also were threatened by XXXX XXXX about foreclosure and that HUD would take ownership of the property while GMAC was playing games with us saying that the paperwork wasn't complete, even though we sent it in about ten times before they claimed they received it all ( after contacting HUD to assist ). So, Ocwen assumes the loan which is the same loan number and they use the same exact address as GMAC did while they held our loan. 3 years after we sign the worst loan modification ever, my roof has multiple leaks, water heater goes, wood is rotting near entryways while the exterior of the house becomes unbearable and unsafe for myself. and my family ( XXXX and XXXX year old children ). Now, we are still upside down like {$80000.00} and the exterior work needed to be done costs around {$25000.00} to allow for safe and clean living under our rotted roof! After about XXXX of not making mortgage payments to Ocwen, I finally decide to do a died-in-lieu with XXXX XXXX ( I think thats them ). Mind you, why would another company like XXXX take control of my loan when they know its in default and understand that the property is upside down by almost {$100000.00}? They offer {$3000.00} to get me pout of the house and sign it over to them. My questions and concerns are that no one ever offered us any way of getting our loan adjusted to a fair amount with a realistic principle that could've saved me and my family from leaving our dream home that we planned to create and share memories with for a lifetime. Instead, my wife and I almost get divorced and I basically lose my house two times. My mother moved into my home so that I could afford the mortgage but once the exterior started to rot, we all had to move because financially it didn ' ; t make sense to spend money on a home that was so upside down due to a loan modification that was ultimately going to blow up on myself and family. Unfortunately, everytime I've tried to make a claim, join a settlement and/or get reimbursed from the mortgage horror, I've been rejected and constantly never receive any call backs with answers. Now, I'm running into the wall of, " It's too late to file a claim ''? I don't think it's fair to someone like me, who is XXXX XXXX and has been shoved into so many unfair and unjust practices that these huge mortgage lenders created!!! Unfortunately, the CFPB was established right around the time of my horror show with GMAC and Ocwen! I would be extremely grateful if someone from here can find me some way to recover what has been lost! Ocwen always redirects me to GMAC while GMAC redirects me to Ocwen. I got lost in all the wrong places and my voice was never heard when I asked to be compensated for what has been done. Honestly, it's sickening that any company can still get away with these tactics because of uninformed consumers like me. Also, it's not fair that I've exposed the truth and did discover how unbelievable companies like Ocwen and Gmac were when they dealt with it's customer base and complaints. If my home resold for {$220000.00}, which it did, why couldn't I buy it from them for that amount? Why did my deal include a {$30000.00} addition to principle rather than a reduction. The reduction would've been justified due to the housing market collapse which negatively affected the true value and/or appraisal of the home. Instead, I get defeated by two big banks alongside HUD not doing enough to assist me while these unfair practices were being served to me with no one to monitor! Can someone please find me a way to gather resources lost and make this story into something positive? This ruined my entire life, put me on a XXXX XXXX and fractured my credit two times! The stress of all this also led to my wife and I filing for divorce! After our bankruptcy was filed, we had every intention of keeping our home but soon realized that our modification was the worst business deal I've ever been a part of! When your back is against the wall, you'll sign anything to keep your home. Especially since we had two young kids who deserved a nice yard with a playground and trampoline. Also, it was a dream for them to have their own bedrooms and a playroom for all their toys! This entire fiasco began around XX/XX/XXXX and finally ended with a deed-in-lieu that we signed about two years ago ( XXXX who got from Ocwen ). So, for six years, I struggled to keep this home that was {$80000.00} upside down. It was only a matter of time before the upkeep, needed repairs and other big expenses caught up to me! There has to be a way for me to get even and find a path, that may help me, in the future, to be a happy home-owner again? Finally, I have multiple notes, documents, invoices, agreements and letters from XXXX XXXX ' office and also the NH Banking Dept. that support all the claims I made today. With proper research, from agencies like the CFPB, I'm sure that my story will be supported and that there will be evidence that Ocwen, GMAC and even possibly HUD made very poor decisions and continued to partake in unfair practices that killed my financial situation while also stealing my home from me twice! Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX. XXXX, NH XXXX XXXX XXXX XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-12

Centralia, WA

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-12

Jacksonville, FL

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2018-09-12

Far Rockaway, NY

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-12

CA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Complaint: I have had a very difficult time with OCWEN. I have tried to submit for a loan modification several times. I was never able to communicate to the same person which always caused confusion. Ocwen always seemed to lose my paperwork, which I constantly had to re-fax. I also had a very difficult time understanding the overseas representatives. We are over out hardship and can afford our mortgage. Ocwen has denied us stating they can not lower our payment by 25 %. This sounds like fraud to me, when does anyone get their mortgage reduced by 25 %! We are NOT asking to lower our mortgage payment. We are simply asking to get back to current.
Company Response: Closed with explanation

Timely Response

2018-09-12

Buena Park, CA

Trouble during payment process

Mortgage: Other type of mortgage


Company Response: Closed with explanation

Timely Response

2018-09-12

Garland, TX

Struggling to pay mortgage

Mortgage: VA mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-12

Cooper City, FL

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2018-09-12

Coleman, FL

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Closed with explanation

Timely Response

2018-09-12

Baldwin, NY

Trouble during payment process

Mortgage: Other type of mortgage


Company Response: Closed with explanation

Timely Response

2018-09-12

Philadelphia, PA

Struggling to pay mortgage

Mortgage: FHA mortgage


Company Response: Closed with explanation

Timely Response


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