Diversified Consultants, Inc
Consumer Complaints
There are over 4793 complaints on file for Diversified Consultants, Inc. Dated between 2019-12-05 and 2013-07-11.
Complaints Page 73
2018-03-27
Everett, WA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief
2018-03-26
IN
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: I paid XXXX XXXX phone number XXXX address XXXX XXXX XXXX XXXX XXXX XXXX in XXXX FLORIDA {$450.00} to pay a XXXX bill to be removed from my credit then i received a letter from another company named Diversified Consultants saying that the bill had been reopened an i still owe {$450.00} when i paid the bill on my credit report the bill was removed an said paid.
Company Response: Closed with non-monetary relief
2018-03-26
Murray, UT
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: XXXX XXXX is trying to collect a debt I do not owe. I only called XXXX XXXX to inquire about prices. They wanted to get into a contract and I did not want that, so I never signed up. Now they not only reporting a debt I do not owe ... they are double reporting. Diversified Consultant and XXXX XXXX XXXX are both reporting on my XXXX report for the same XXXX XXXX debt. This is clearly a violation.
Company Response: Closed with non-monetary relief
2018-03-26
Wesley Chapel, FL
Communication tactics
Debt collection: Other debt
Used obscene, profane, or other abusive language
Company Response: Closed with non-monetary relief
2018-03-26
Manhattan, NY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with non-monetary relief
2018-03-26
Middletown, CT
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: On or about XX/XX/XXXX, I was notified by a potential employer that I needed to explain several small bills found in my credit report. Two of the bills are sham bills, i.e. I never opened or owned either of the two accounts. In XX/XX/XXXX, I contacted both of the creditors and submitted email requests asking for details about the alleged bills. There was a flurry of communications which provided extremely limited details. As of today, XX/XX/XXXX, I have demanded that both creditors remove the bills. Neither creditor has responded to my requests for information appropriately. The specific details follow.
The bill I am complaining about pertains that a debt in the amount of {$610.00}, allegedly due to XXXX. The debt collector I contacted was Diversified Consultants, Inc. ( hereafter " DCI '' ) and I spoke with XXXX XXXX, an Assistant ManageXXXX. I provided the account number that was listed on my credit report ( XXXX ) and XXXX gave me some details on the account. XXXX asked me if I was and referred to me twice as " XXXX XXXX. '' I had to tell XXXX twice that I was not XXXX XXXX and I also explained to XXXX that I did not have an account with XXXX, especially on the dates that the account was specifically listed as being opened and active. In fact, I had an account with another rival telephone provider for the time period that this XXXX account allegedly existed in XXXX XXXX ' name. I sent an email to DCI on XX/XX/XXXX to commenced the dispute process. In the body of my email I stated : " This is a Notice of Direct Dispute with you, under the provisions of FCRA 623 ( a ) ( 8 ) ( D ), of the accuracy of information you have reported to my credit file. I dispute the validity of this alleged debt to XXXX. I did not open an account with XXXX in XX/XX/XXXX. This is completely untrue. I do not owe any debt to XXXX. I have attached a screenshot of the erroneous account that is listed on my credit report : '' I received an email response on the same day from XXXX XXXX, a Compliance Analyst employed by DCI assuring me that the matter would be processed as soon as possible. I received a five ( 5 ) page package dated XX/XX/XXXX. The package consisted of a piece of paper with XXXX 's logo at the top left hand corner, a NEW account number ( XXXX ) and a dollar sum listed in the middle of the page for {$610.00}. The rest of the page was blank except for standard boilerplate information. There was NO OTHER INFORMATION. There was no other information whatsoever, pertaining to who opened the account, when it was opened, or any proof that I was the one who opened the account, or even what the telephone number for the account was. On XX/XX/XXXX, I responded via email to XXXX as follows : " I have reviewed the billing statement on the XXXX letterhead that was mailed to my residential address. I did not have service from XXXX at any point in time during XXXX ( the date listed on the bill. ) This bill has been falsely generated. The format of the bill is also suspicious. It simply lists {$610.00} without any sort of delineation of how this sum was reached or what charges were accrued to arrive at this total. The document you sent to me does not provide any information as to how the bill was generated ( i.e. what were the exact services provided that led to this bill being generated??? ) I want to see a list of telephone calls that were made on this account in XXXX. Again this bill has been falsely generated and it must be removed from my credit report at once. I am further demanding that if your agency has any written, documentable proof that service was provided to me by XXXX in XXXX that such documentation be provided as soon as possible. As I know that no such proof exists, I am respectfully making demand that this bill be removed from my credit report as it has been falsely generated. I am also requesting that documentation that this bill has been removed from my credit report be provided AS SOON AS POSSIBLE as it is hindering me from an employment offer. '' DCI responded again with another package sent to me via U.S. mail. The package was dated XX/XX/XXXX. The package consists of a replica of the contents of the XX/XX/XXXX package. I responded via mail, on XX/XX/XXXX as follows : " I recently requested validation of the debt to XXXX, on XX/XX/XXXX via the email in this chain below. On or about XX/XX/XXXX, I received a second package ( postmarked XX/XX/XXXX ). This is NOT validation of the alleged debt to XXXX. In fact the letter I received in the XX/XX/XXXX postmarked package is nothing but a photocopy of the EXACT SAME package you sent the first time. There is nothing in this letter but a dollar amount listed on a piece of paper that looks like a XXXX 's letterhead. I am not certain whether you are trying to insult me by sending an exact photocopy of what you sent me the first time. Does Diversified Consultants Inc think I am unintelligent and can not read??? Or are you mocking me??? The letter in the XX/XX/XXXX postmarked enveloped provides NO INFORMATION VALIDATING THIS DEBT. In my communication to Diversified Consultants Inc on XX/XX/XXXX, I requested very specific information. Therefore YOU, DIVERSIFIED CONSULTANTS, INC have FAILED TO VALIDATE THIS ALLEGED DEBT. I THEREFORE CONCLUDE BASED ON YOUR FAILURE TO PROPERLY VALIDATE THIS DEBT THAT DIVERSIFIED CONSULTANTS HAS NO VALID PROOF OF ANY DEBT OWED TO XXXX AND I DON'T OWE XXXX {$610.00}. This is a falsely generated bill. Remove it from my credit at once!!!! '' I also filed a dispute with Transunion in XXXX of XXXX which remains unresolved to this date. DCI has to date, refused to give any proof that I opened an account with XXXX, and/or that I owned the XXXX account or that I made such charges that resulted in a bill due in the amount of {$610.00}. I am seeking relief, in whatever form that is due to me including an order that the bill be removed from my credit report, and that any and all penalties and costs and damages due to me be awarded to me.
Company Response: Closed with non-monetary relief
2018-03-26
Fort Russell, IL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with non-monetary relief
2018-03-25
Dayton, OH
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with non-monetary relief
2018-03-25
Stantonville, TN
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with non-monetary relief
2018-03-25
Chicago, IL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with non-monetary relief
2018-03-24
San Gabriel, CA
Written notification about debt
Debt collection: Other debt
Notification didn't disclose it was an attempt to collect a debt
Complaint: I called to cancel XXXX XXXX cable because I couldn't afford their service anymore the customer service rep said there were going to waive all the charges from what I owed {$92.00} I didn't have to pay it now it's on my credit report
Company Response: Closed with non-monetary relief
2018-03-24
Hazlehurst, GA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: Disputed with the company on XX/XX/XXXX. Company received my disputes on XX/XX/XXXX as it shows according to the certified mail. It is now XX/XX/XXXX and I've yet to hear back from the company. The FCRA gives the company 30 days to respond and I have not gotten a response.
Company Response: Closed with non-monetary relief
2018-03-23
Hialeah, FL
Written notification about debt
Debt collection: Credit card debt
Didn't receive enough information to verify debt
Complaint: Tranfer to another lender dont know this people
Company Response: Closed with non-monetary relief
2018-03-23
GA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: In XXXX of XXXX I contacted XXXX XXXX to restart services on equipment that I had. When I contacted them, they informed me that I owed them {$XXXX} for services that was already started ( and now in arrears XXXX XXXX, XXXX, XXXX of XXXX. I had canceled service XXXX of XXXX. They told me that the services were suspended in XXXX of XXXX and would automatically restart 3 months later. I told them I was told that it was suspended to auto start in 3 months. I told them that is the way I remember it. I said I could not pay that and wouldn't pay it because I was not informed that the service were restarted. They said to send their equipment back and they would close the account and remove the amount. They didn't and since they refused to remove XXXX and I refuse to pay it, they have sent it to a collection agency. I reported to the collection agency the situation, then they move the account to another collection agency, explained again. Now I am done explaining.
I am never going to pay it. XXXX should show I was an excellent customer for years until this. I will never recommend them to another potential customer. If I owed it I would pay it. It is a matter of principle.
Company Response: Closed with non-monetary relief
2018-03-23
Quartzsite, AZ
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: On or about XX/XX/18, I received a call from XXXX requesting payment for an outstanding bill for XXXX XXXX. He was calling from a collection agency called XXXX. I advised I was not aware of an amount that was owed. He stated the amount was {$XXXX}.
On XX/XX/18 I sent a letter to XXXX to request that they send a bill and/or paperwork so that I can confirm any information and/or personal information.
I did not receive a response. On XX/XX/18, I sent a letter to the credit bureau to request that this be taken off of my report. I received my report and found that this was not reported.
On XX/XX/18, I received a bill from XXXX XXXX for XXXX XXXX. Now the amount is {$XXXX}. I am going to send a letter of validation.
Company Response: Closed with non-monetary relief
2018-03-23
Quartzsite, AZ
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I closed an account with XXXX XXXX in XXXX. The amount owed was {$XXXX} for cancel fee. This was paid. I was then contacted by a collection agency requesting the amount of {$XXXX}. At that time, I was not aware that I could request validation of the debt, nor was this on the statement.
On XX/XX/XXXX, I sent a letter to the collection agency to request the current balance and address to send a validation letter. I did not receive a response and then sent a letter to the credit bureau on XX/XX/XXXX to request that this is removed from my credit.
Company Response: Closed with non-monetary relief
2018-03-23
AL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Again while checking my credit reports I noticed a collection from Diversified Consultants for a XXXX bill that does not belong to me. In fact I was in XXXX during the said time I signed a contract for their services. I have once tried to dispute the validity of this debt by requesting the original contract that I was accused of signing. I didn't receive any communication about this matter. I have researched a consumer relief attorney to handle this very stressful situation.
Company Response: Closed with non-monetary relief
2018-03-23
Centerville Branch, GA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief
2018-03-23
Bloomfield, NJ
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with non-monetary relief
2018-03-23
Houston, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with non-monetary relief
2018-03-23
Leeton, UT
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Company Response: Closed with non-monetary relief
2018-03-22
Patterson, MD
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: The company named has not provided any proof that I have a obligation with them or have done business with them. And have been reporting wrong info on my credit reports which i would like to have removed.
Company Response: Closed with non-monetary relief
2018-03-22
OH
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I have disputed with diversified consultants regarding a debt that theyve purchased from XXXX that this is a debt not owed to me. I have requested for this debt to be validated, but I have yet to receive validation of debt from this company. It is the companys duty to validate any debt that is believed to be owned by a consumer.
Company Response: Closed with non-monetary relief
2018-03-22
Finksburg, MD
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: I received a letter from Diversified Consultants, which is a debt collection agency attempting to collect on a debt that XXXX claims I owe them. I left XXXX in XX/XX/XXXX for XXXX. In order to bring over the phones from XXXX, which were being leased I had to pay them off. I went ahead and paid off the remaining amount owed on the phones and the phones were then unlocked by XXXX and I cancel service with XXXX. Per the agent from Diversified Consultants with whom I spoke with, today ( XX/XX/XXXX ). XXXX states that an itemized bill was sent to me at my current address. I told the rep I never received the itemized bill from XXXX, or any bill from XXXX. The agent confirmed my address, and it was the correct address, but I never received the communication from XXXX. I asked the agent if she could give more info, but she stated that she could not. All she could say was that XXXX is collecting on payments for the leased phones, and services. I attempted to contact XXXX to resolve this issue and was led on a wild goose chase from one person at a call center to another. Neither of them would give me specific information about what I owed but rather transferred me to another department that was " better suited '' to handle this issue. This lead to them reconnecting me to Diversified Consultants. XXXX has provided no proof of what they claim I owe and the letter from Diversified Consultants is not itemized either. Per XXXX 's legal agreement on their website ...
" XXXX will unlock a device from XXXX 's network under the following circumstances : The device is SIM Unlock capable The device must be or have been active on the XXXX network for a minimum of 50 days Any associated Service Agreement ( or any Minimum Service Term, where applicable ), Installment Billing Agreement, or Lease Agreement has been fulfilled including, but not limited to, payment in full of any applicable : 1 ) early termination fees, 2 ) accelerated installment or lease payments, and/or 3 ) end-of-lease purchase options. Because leased devices are not owned by the user, the end of lease purchase option must be exercised and paid in full before the SIM unlock is completed.
The associated account is in good standing The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked For SIM unlock-capable devices ( generally most devices launched after XX/XX/XXXX ), XXXX will automatically unlock postpaid devices when they becomes eligible. '' This is directly from their website. XXXX would not have unlocked the phones, and I would not have been able to bring them over onto another carrier, if they were not completely paid off. Since this has been reported to credit reporting agencies, my credit score has unfairly taken a serious hit.
Company Response: Closed with non-monetary relief
2018-03-22
Brooklyn, NY
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: I recently pulled my credit report and noticed a collection that I did not receive notice from mail or phone call from XXXX. I called customer service about the account and the automated system notified me that my account was being handled by Diversified Consultants Inc. I have not received a phone call or letter in the mail from Diversified to discuss my account. The account is on my XXXX and the acct # from XXXX is XXXX and was last reported in XX/XX/2017 2017
Company Response: Closed with non-monetary relief