DISCOVER BANK
Consumer Complaints
There are over 11723 complaints on file for DISCOVER BANK. Dated between 2019-12-12 and 2011-12-01.
Complaints Page 111
2018-08-10
Northside, NC
Managing an account
Checking or savings account: Savings account
Banking errors
Complaint: 1. I opened an account in response to a promotional offer 2. Complied with requirements of the promotion - deposited $ XXXX by required date 3. The Bank is refusing to give me the promotional bonus of $ XXXX 4. Bank 's claim is that I had a previous account 5. Previous account was closed by Bank employees, due to on-line transfer issues, and Bank employees opened the new account 6. At the time I transferred the funds, XX/XX/2018, Bank employee ( I have the Name and Reference numbers ) assured me that the bonus will be paid 7. A subsequent phone call on XX/XX/2018, I was further assured that fund transfer is completed as required and Bonus will be applied to the account 8. After numerous correspondence, no action has been taken 9. I have not received any response to a letter to Ms. XXXX XXXX, Executive Vice President/ Chief Marketing Officer on XX/XX/2018 2018
Company Response: Closed with monetary relief
2018-08-10
Walnut Shade, MO
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2018-08-10
Nashville, TN
Getting a loan
Student loan: Private student loan
Problem with the interest rate
Complaint: I have been comparing different private student loan options to help finance the rest of my XXXX ( XXXX ) program. The online advertising shows a fixed-rate APR range starting at 5.99 % for interest only in-school payments and 6.59 % for $ XXXX/mo fixed in-school payment and deferred payment. The website clearly states : " Private student loans are credit based. '' which is completely understandable. I have a 780+ credit score ( verified throughout the years as I have applied for various credit from credit cards to mortgages ). When applying for loans, I always get the lowest rate because I have excellent credit with no blemishes and a long history.
When I applied today ( XX/XX/2018 ), one of the questions they asked was if I am full time or part time. I am a full time student. Then they asked my income and assets ( non-retirement and retirement ). Although I was confused why they needed this since I am full-time in school and not working, I gave them my income for the year ( my internship over the summer ) and my assets ( more than enough to cover the loan if I had to make withdrawals from my retirement ). Once they had my information and ran my credit, they told me my interest rate would be over 8 % APR for my {$44000.00} student loan! When I asked why, they kept saying that they factor my credit into the decision, but when pressed, the rep finally confessed that they consider current income! I'm a full-time graduate student ... I don't have a job. If I did, I wouldn't need student loans. When I graduate, I will be making more than enough to pay back the loans and may even have a job offer by next week for when I graduate. Job offers for future employment aren't considered though. Only current annual income.
There is no mention ( at least that I could find within hours of researching ) of needing income or proof of income to qualify or get the best interest rate. Clearly Discover is playing bait and switch. They wanted me to have a cosigner and then they would still only go down to as low as 7 % APR if I agreed to add a cosigner ( 1.01 % higher than the lowest advertised rate ). I doubt anyone can " qualify '' for their stated lowest rate of 5.99 %. This is false advertising! I cancelled the application without accepting funding.
I no longer want to do business with Discover and I will be sure to guide other students and professionals away from them for all products they offer.
Company Response: Closed with explanation
2018-08-10
Detroit, MI
Other features, terms, or problems
Credit card or prepaid card: General-purpose credit card or charge card
Other problem
Complaint: Creditor is trying to illegally collect a debt without providing validation nor verification, along with other documents requested.
Company Response: Closed with explanation
2018-08-10
Cecilia, KY
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: Closed with explanation
2018-08-10
Newport Beach, CA
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Company Response: Closed with explanation
2018-08-10
Leeton, UT
Communication tactics
Debt collection: Credit card debt
You told them to stop contacting you, but they keep trying
Complaint: I had a fraudulent purchase on my discover card at XXXX. I filed police reports and the police indicated that I was scammed through a known scam. I provided this information to discover card and informed them I was not paying the fraudulent charges. I provided a follow up letter when they refused to stop harassing me. I sent this letter asking them to stop contacting me by return receipt certified mail, return signature receipt, in XX/XX/2018. I received the return receipt showing they signed for the letter on XX/XX/2018. Discover card agents have called me repeatedly since that time. I mailed another letter to them telling them not to contact me. This was also sent by certified mail, signature required.
Company Response: Closed with explanation
2018-08-10
Mem, TN
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2018-08-09
Traver, CA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Overcharged for something you did purchase with the card
Complaint: I am currently dealing with a dispute with discover. I filed a dispute with them on XX/XX/XXXX and froze my card. I was advised that my credit card would not be charged again by the gym, but it was charged again
Company Response: Closed with explanation
2018-08-09
Miami, FL
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: In XX/XX/2016 ; I was living in a XXXX XXXX. I was XXXX XXXX XXXX with my daughter. And, i also had XXXX XXXX year old boys. During this time ; my purse was stolen ; along with all of my personal information for my kids and I. I believed that the person responsible name is XXXX XXXX ; but that is all i know of the woman,. i have called XXXX and XXXX, and they have removed the fraudulent inquires without a problem. But, XXXX refuses. I will attach a screenshot of the companies that were contacted ; and resulted in hard inquires. I have contacted them each myself, and they all stated that they can not locate me in their system.
Company Response: Closed with explanation
2018-08-09
Scottsdale, AZ
Took or threatened to take negative or legal action
Debt collection: Credit card debt
Seized or attempted to seize your property
Complaint: XXXX AND XXXX I have gave them Supreme Court ruling. U.S SUPREME COURT RULING, Title 15 United State Code ( USC ) section 1692, the Fair Debt Collections Practices Act, section 1601, the Fair Credit Billing Act. and Uniform Commercial Codes ( UCC ), section 203 Banking and Lending Act. THEY CAN NOT ISSUE CREDIT by becoming a surety, endorser or guarantor for another. Credit is the opposite of money. Money, which is legal tender for the payment of all debt is defined by Congress in 31 USCA Sec 392. The Federal Reserve Policies and Procedures and the generally accepted accounting principles ( GAAP ) requirement impose upon all Federally-Insured ( FIDC ) banks under Title 12 of the United States Code, section 1831, prohibit banks from lending their own money from their own assets, or from other depositors. It is not within those statutory powers for a national bank, even though solvent, to lend its credit to another in any of the various ways in which that might be done. XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXXXXXX XXXX, XXXX ( XXXX ).
the bank is allowed to hold money upon personal security ; but it must be money that it loans, not its credit. XXXX XXXX XXXX XXXX. XXXX, XXXX XXXX XXXX, Fed Case No. XXXX, XXXX, XXXX.
A loan may be defined as the delivery by one party to, and the receipt by another party of, a sum of money upon an agreement, express or implied, to repay the sum with or without interest. XXXX v. XXXX XXXX Ga XXXX, XXXX XXXX XXXX. Also see XXXX XXXX XXXX, XXXX XXXX XXXX XXXX and United States XXXX XXXX XXXX XXXX, XXXX Fed Supp XXXX, XXXX.
The word money in its usual and ordinary acceptation means gold, silver, or paper money used as a circulating medium of exchange XXXX XXXX XXXX XXXX Ky XXXX, XXXX XXXX XXXX XXXX.
A promise to pay can not, by argument, however ingenious, be made the equivalent of actual payment.. XXXX v. XXXX XXXX XXXX XXXX XXXXXXXX, XXXX Utah 406 . Banking Associations from the very nature of their business are prohibited from lending credit. ( XXXX XXXX XXXX XXXX vs. XXXX XXXX XXXX XXXX XXXX ) Banking corporations can not lend credit. ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX ) Nowhere is the express authority granted to the corporation to lend its credit. ( XXXX XXXX vs. XXXX XXXX, XXXX Me XXXX ; XXXX XXXX XXXX ) A national bank has no authority to lend its credit. ( XXXX vs. XXXX XXXX XXXX, XXXX. XXXX XXXX, Fed XXXX. XXXX ) A contract made by a corporation beyond the scope of corporate powers is unlawful and void. ( XXXX vs. XXXX XXXX Bank, XXXX XXXX XXXX ) ( Note : XXXX XXXX Dictionary : XXXX XXXX XXXX for beyond powers. It refers to conduct by a corporation or its officers that exceeds the powers granted by law. ) Despite the above court cases, XXXX XXXX, Superintendent, Department of Banks and Banking, State of Maine, said on XXXX XXXX, XXXX, A commercial bank is able to make a loan by simply creating a new demand deposit ( so called checkbook money ) through bookkeeping entry. This is in total contradiction to what the courts have said. Yet, that is exactly how the banks create the money to loan to its customers or to buy government bonds.
Act is ultra vires when corporation is without authority to perform it under any circumstance or for any purpose. By doctrine of ultra vires a contract made by a corporation beyond the scope of its corporate powers is unlawful. ( XXXX XXXX XXXX XXXX XXXX vs. XXXX, XXXX F XXXX XXXX ) A holder who does not give value can not qualify as a holder in due course. ( Uniform Commercial Code 3-303.1 ) In securities law, the most important requirement is full disclosure. Investors have to be given the full scoop. You can not hold anything back. Everything-lawsuits, criminal records, market share, debt-has to be disclosed. This same type of disclosure is required in the Truth in Lending Act as well. With that said, why is it that no one has ever heard of this legal argument? Well, probably because they have not been told. But dont you think that it is important and relevant to tell potential loan customers, as well as bank shareholders, that according to the US Code and numerous judicial decisions, it is questionable whether a national bank is actually authorized to lend credit, become a guarantor, or become surety? They should at least say something to their customers and shareholders along the lines of this : Disclaimer : We the bank, are lending credit, guaranteeing debts and becoming surety, through our lending business, for profit. The Comptroller of Currency approves. Congress has been silent in recent years. However, both federal and state courts in the past have repeatedly told us that the National Bank Act does not provide for this activity. Therefore, at any point in the future, the bank could be subject to either federal or state cease and desist orders. In that event the bank will require immediate and full payments and will cancel your credit or loan. Further, the bank may be exposed to civil lawsuits from all its former loan Clients and shareholders.
I WANT TO SEE THE ORIGINAL AND CONSIDERATION OF VALUE OF THE AGREEMENT
Company Response: Closed with explanation
2018-08-09
Wichita, KS
Closing your account
Credit card or prepaid card: General-purpose credit card or charge card
Company closed your account
Complaint: After speaking with Discover Card regarding their illegal activity ( pulling from a known closed checking account ) I filed a complaint with the CFPB. Subsequently, Discover Card has maliciously closed my account.
Discover Card clearly must be audited for their illegal and discriminatory practice 's. Consumers have a right to dispute charges as well as file a complaint without having to feel their account, credit, or access to credit will be put into jeopardy.
Company Response: Closed with monetary relief
2018-08-09
Middleton, MA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Was not notified of investigation status or results
Company Response: Closed with explanation
2018-08-09
Northridge, CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2018-08-09
Minden, NV
Incorrect information on your report
Credit card or prepaid card: General-purpose credit card or charge card
Account information incorrect
Company Response: Closed with explanation
2018-08-09
Foothill Ranch, CA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Complaint: Recently issued a dispute on XX/XX/2018 about multiple charges stemming from XXXX with my Discover credit card.
These charges were fraudulent and I did not authorize them or dealt with this company at all.
The charges totaled more than {$37000.00}.
I received disputes favoring me in total of {$7000.00} and was on the hook for the rest of the disputes over {$30000.00} even though they told me that after the investigation XXXX failed to communicate with them and provide Discover with any evidence or transactions.
I received no written communication of the reason why I did not win all the disputes or any written communication with Discover at all through the whole process.
After receiving multiple emails on XX/XX/2018 about most of my cases being valid ( even though they got no communication with XXXX ) so they basically decided the charges were valid with no evidence to back this up.
I then communicated with Discover chat about this issue and they claimed that I had dealt business prior with XXXX XXXX which is completely false I had no idea what XXXX XXXX even was.
They just then referred my cases to the actual fraud department instead of billing disputes ( the department I should have been referred to for my issue in the first place ).
I will post an update after their investigation is complete about how the fraud department chooses to handle my case.
Company Response: Closed with non-monetary relief
2018-08-08
Rockwell, NC
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: I noticed that there was an unauthorized hard inquires from DISCOVER FINANCIAL SERVI on XX/XX/2018 on my XXXX credit report that i did not make, i called XXXX to have this removed and was told they cant remove or dispute hard inquires although they are aware i did not make it.
I noticed every since i became a member of XXXX i get hard inquires things start to appear on my credit file out of know where as if an employee has stolen my information and using it for there own benefit.
I did not make this hard inquiry, i was driving from another state when i received the notification ... someone from XXXX or discover financial is working together using my info TO OBTAIN CREDIT.
Company Response: Closed with explanation
2018-08-08
Las Vegas, NV
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
Problem during payment process
Complaint: I recently reported XXXX XXXX XXXX to this same organization. Discover 's immediate response was to lock my account, preventing me from making payments. Despite multiple phone calls they are adamantly refusing to remove the lock on my account. I feel that this is a blatant attempt at intimidating me and punishing me for reporting them. Further, I feel that this is a deliberate attempt to force me into making a late payment so that they can increase my interest and charge me penalties.
XXXX XXXX XXXX is punishing me for reporting them.
XXXX and XXXX in the XXXX find this situation so uncontrollably funny that XXXX was bursting out laughing at me on the line while she transferred me.
Company Response: Closed with explanation
2018-08-08
FL
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Reporting company used your report improperly
Complaint: To whom it may concern ; I have reviewed my credit report and the following items from your company has ran an on authorized credit inquiry on me. I never authorize such actions and this constitutes a violation of my rights under fair credit reporting act section 604, as well as a violation of my rights to privacy. Pursuant Section 604 you must furnish three pillars ; One being wet ink signature Two being contract of application Three Permissible purpose According to FCRA section 1681B subsection C this inquiry was not initiated by consumer unless all three pillars from section 604, FCRA are met.
Company Response: Closed with explanation
2018-08-08
TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: XXXX client, XXXX XXXX is a victim of identity theft. She reviewed XXXX XXXX report and found a fraudulent inquiry from Discover bank XX/XX/2018, and again XX/XX/2018 that she never authorized. An official dispute of this information was mailed to Discover bank XX/XX/2018. Discover bank replied with a letter that denied the dispute of the fraudulent inquiry claiming that because my client did no reply to an email and because her personal information was on an online application the inquiries can be listed as accurate. This is a violation of the FCRA and my clients federal consumer rights.
Company Response: Closed with non-monetary relief
2018-08-08
IA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Complaint: Date : Sun XX/XX/2018 Amount : {$170.00} Company : Discover There was a transaction about XXXX and I filed a dispute about the incorrect charge. After receiving the dispute, XXXX rightly cancelled my hotel reservation without notifying me about anything. I contacted Discover to increase the dispute amount and hope to get the entire charge back since the transaction is no longer valid.
However, Discover refused and kicked the ball to XXXX. Discover customer service said, " you can only dispute once. There is nothing we can change and do to help you. ''
Company Response: Closed with explanation
2018-08-08
Atl, GA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation
2018-08-08
Cheektowaga, NY
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2018-08-08
Los Angeles, CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2018-08-07
Dealing with your lender or servicer
Student loan: Private student loan
Received bad information about your loan
Company Response: Closed with non-monetary relief