Ad Astra Recovery Services Inc

Consumer Complaints

There are over 1711 complaints on file for Ad Astra Recovery Services Inc. Dated between 2019-12-09 and 2013-08-01.

Complaints Page 48

2017-04-26

Baytown, TX

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-04-26

Houston, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I have been given the run around and I conti nue to dispute and report this debt as not being mine, but I 'm still having the same issue. After 5 years this debt has still not been removed, and I need this removed and resolved immediately.
Company Response: Closed with explanation

Timely Response

2017-04-26

Bellaire, TX

False statements or representation

Debt collection: Payday loan debt

Attempted to collect wrong amount
Complaint: The following agency is not bonded in the state of Texas, and can not legally collect debt. Please remove from my credit report and confirm that the debt is not owed.
Company Response: Closed with explanation

Timely Response

2017-04-26

Garland, TX

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-04-26

Dallas, TX

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-04-26

Houston, TX

False statements or representation

Debt collection: Payday loan debt

Impersonated attorney, law enforcement, or government official
Company Response: Closed with explanation

Timely Response

2017-04-21

Texarkana, TX

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt resulted from identity theft
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-21

TX

Disclosure verification of debt

Debt collection: Payday loan

Not given enough info to verify debt
Complaint: AD Astra is a ttempting to collect a debt on behalf of XXXX XXXX . I did not receive a right to dispute the alleged debt . I sent Ad Astra a validation of debt letter and they sent me a bill as validation of debt. I sent them another letter on XXXX / XXXX / 2017 asking them to validate the debt as a bill is not validation. I also asked them to send me a copy of the agreement between the company and myself where I stated I agree to pay the alleged debt. The company has not responded.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-21

Magnolia, TX

Disclosure verification of debt

Debt collection: Payday loan

Right to dispute notice not received
Complaint: Second complaint on Ad Astria Recovery Services. We have not disputed that they step out of the Federal Credit Reporting Act Guidelines and reach out to speak to a person that I never worded that was my retained attorney I received my private verification from my friend that is a lawyer. The contract that did n't exhibit my true signature for a loan from XXXX XXXX . My private information was sent to a person that I did n't acknowledge I gave POA to or retained I did received the information. How di d Ad Astria s end a letter verifying my 30 days on the debt on XXXX but placed the actual debt without verification on my report on XXXX ? Since I have filed this compliant Ad Astria has placed this on all 3 thr ee reports after violation of the Federal Reporting Act and sending information that they need verification after they placed on my credit report in XXXX . I will file in XXXX XXXX XXXX for fraudulent and misuse of Texas Debt Act and violation of my privacy by contacting and sending my personal information to another party.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-21

Walnut Spgs, TX

Taking/threatening an illegal action

Debt collection: Other (i.e. phone, health club, etc.)

Threatened to sue on too old debt
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-20

LA

Disclosure verification of debt

Debt collection: Payday loan

Not given enough info to verify debt
Complaint: I have disputed this item to have it verified and validated. I received notice that the debt was verified but did not get anything showing how it was verified/validated.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-20

Walnut Spgs, TX

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-20

Ashland, OH

Communication tactics

Debt collection: Payday loan

Threatened to take legal action
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-20

San Antonio, TX

Can't contact lender

Payday loan:


Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-19

Greenwood, CA

Received a loan I didn't apply for

Payday loan:


Complaint: I was notified that I had taken out a loan, tried to fight it with the vendor and eventually just paid it to get it off my credit. It is still on my report and I want it removed. The above reason does n't accurately describe it. I did not ask for the loan or receive it. Ad Astra originally said if paid the account would be removed but now said they will only remove it if I file a complaint. Please advise.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-19

Houston, TX

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt resulted from identity theft
Complaint: Someone obtain a payday loan in my name without my knowledge. I have tried several times to hav e Ad Astra Recovery v alidate the debt but to no avail. I have received threating phone calls from deb t collectors on my job and afte r 9 at night. On one occasion the debt collector insulted me and even asked if my parent taught me to not pay my bills. This issue has ruined my credit and taking a toll on my health.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-19

Houston, TX

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt resulted from identity theft
Complaint: Someone obtain a payday loan in my name without my knowledge. I have tried several times to hav e Ad Astra Recovery validate the debt but to no avail. I have received threating phone calls from debt collectors on my job and after XXXX XXXX XXXX t. On one occasion the debt collector insulted me and even asked if my parent taught me to not pay my bills. This issue has ruined my credit and taking a toll on my health.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-19

Fort Worth, TX

Received a loan I didn't apply for

Payday loan:


Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-18

Cols, GA

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt resulted from identity theft
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-18

Grand Prairie, TX

Can't contact lender

Payday loan:


Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-04-18

Burlingame, CA

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Complaint: I was checking my credit and a listing showed up under collections. I am not aware of owing money or being behind or late on any payments. I have not received any notice, statements, emails or phone calls in the last 2 years of being late on any payments or owing any money. The claim that I owe {$310.00} was made on XX/XX/2015 . I do not recall purchasing anything remotely close to that value on XXXX day on that time.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-17

Lewisville, TX

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt resulted from identity theft
Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-04-17

Discovery Bay, CA

Disclosure verification of debt

Debt collection: Payday loan

Not given enough info to verify debt
Complaint: Ad Astra Recovery Services continues to try and collect a debt that I do not owe them. I would like for them to verify that I owe them ( Ad Astra Recovery Services ) and if they can not provide proof then I would like for them to stop reporting to the Bureaus and close the account!
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-17

Green, CA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-04-16

Corinth, TX

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response


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