Ad Astra Recovery Services Inc

2017-05-09

Galveston, TX

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-05-09

Hill Country Village, TX

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Company Response: Closed with explanation

Timely Response

2017-05-08

Liverpool, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: Ad Astra Recovery Service XXXX XXXX 2013 Origional Creditor Name XXXX XXXX XXXX XXXX XXXX I have contacted the recovery service to remove this incorrect information from my credit report there has been no changes. The account is stating that I owe {$810.00} to XXXX XXXX which the name do no match up in the Account.
Company Response: Closed with explanation

Timely Response

2017-05-08

Liverpool, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: Ad Astra Recovery Service XXXX XXXX 2 013 Origional Creditor Name XXXX XXXX XXXX XXXX I have contacted the recovery service to remove this incorrect information from my credit report there has been no changes. The account is stating that I owe {$810.00} to XXXX XXXX which the name do no match up in the Account.
Company Response: Closed with explanation

Timely Response

2017-05-08

Adelanto, CA

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-05-08

Dallas, TX

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-05-08

Garden Valley, TX

Written notification about debt

Debt collection: Payday loan debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-05-06

Houston, TX

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened or suggested your credit would be damaged
Company Response: Closed with explanation

Timely Response

2017-05-04

Garland, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: As I have stated I have documentation of every letter sent to this company and no response from this company as well. The address on file for the account is not address I 've had the same address for 9 years. If the com pany had responseded to any certified mail with return signature I sent that would have had my real address to contact me and respond accordingly. I have all the documentation from USPS the certified mail I sent was received and signed for my the company no mail from this company was sent to me. Also as I stated a police report and report with the FTC waa filed XXXX XXXX 2017. By l aw this company has to mark my account disputed upo n 30 days of the request I sent by mail which was not done and any validation information binding me to this account was not sent within the allowed leg al 15 da ys. Any disputes marked on my credit reports today will be removed and will mot stand in court as my letters sent to the company are date and time stamped as is the signature from the company when they received the letters I sent. The account needs to be removed from all credit reporting agencies. I will proceed forward with all the documentation and evidence I have for a lawsuit until the accounts are removed from any and all credit reporting agencies. A fraud alert was already placed on my accounts and social as well.
Company Response: Closed with explanation

Timely Response

2017-05-04

Mabank, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I reviewed my credit file late XXXX XXXX and there is an account reported by AD Astra Services. I sent a request to the company to verified this debt. I received typed document that have no identifying information that ties this debt to me. The account is showing paid ; however, this company has not provided me with the legal supporting documents that is related to this account and how it was paid.
Company Response: Closed with explanation

Timely Response

2017-05-04

Discovery Bay, CA

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt was paid
Complaint: I have disputed this account numerous times be the debt does not belong to me. They were deleted off of XXXX and now today XXXX XXXX they have reappeared again on my XXXX credit report. They are no longer on my XXXX report and I need them removed from XXXX and XXXX and they are sliming my chances for credit and future home buying! They debt from XXXX XXXX was sold to Ad Astra Recovery Services and I do not have a contract with Ad Astra Recovery Services so No Contract means no debt is owed to them. Because I have been through this multiple time I would like for Ad Astra Recovery Services to provide me a contract with my signature stating I owe them ( Ad Astra Recovery Services ) within 30 days of this complaint and if they can not furnish that I NEED them to close the account and report to XXXX and XXXX as closed and have them remove it from my credit reports!
Company Response: Closed with explanation

Timely Response

2017-05-04

Garland, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: I have kept close documentation. No responses to the letters I sent as well as not marked disputed within the legal 30 days. Also when I requested validation receipt of how the account was verified mine no information was sent back in response. No orginal signature binding me to any contractual obligations to this account as no verification information waa received within the legal allowe d 15days or r eceipt. Information was not listed correctly per the me tro 2 compl iance laws. As I do have all documentation, as well as all the signatures from the company when the certified mail I sent out waa received. This is my final attempt to have this account removed from my credit reports and cleared up or I will file a lawsuit with a court nearest to me for up to {$1000.00} per violation including court and attorney cost. A police report and report with the XXXX was filed XXXX XXXX 2017.
Company Response: Closed with explanation

Timely Response

2017-05-04

Discovery Bay, CA

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt was paid
Complaint: XXXX XXXX XXXX XXXX previously stated that they reported the account as closed but my credit report shows as of today XXXX XXXX the account is reporting as open. They are providing false information and not cooperating with the consumer!
Company Response: Closed with explanation

Timely Response

2017-05-03

Atascocita, TX

Written notification about debt

Debt collection: Payday loan debt

Didn't receive enough information to verify debt
Complaint: SECOND WRITTEN REQUEST asking you to remove the unverified Collection listed that remain on my credit report in violation of 15 U.S.C. 1681. You are required under the FCRA to have properly verified the accuracy of an account listed on my credit report. In the results of your first re-investigation, you stated in writing that you verified that these items are being reported correctly. Where are the documents that you used to verify these accounts? What is the name of the person in your company who verified these accounts? What documents did they use to verify them? Please provide me with the name of that individual, their business address, and telephone number. XXXX XXXX XXXX , XXXX Edition, XXXX , defines XXXX as, 1 ) " To prove to be true ; to confirm or establish the truth or truthfulness of ; to authenticate. '' 2 ) T o confirm or substantiate by oath or affidavit ; to swear to the truth of. '' and Verification as, Confirmation of correctness, truth or authenticity, by affidavit, oath, or deposition. Affidavit of truth of a matter stated and object of verification is to assure good faith in averments or statements of a party. What this means is that your company must be willing and able to produce a document in your files that proves the account ( s ) in dispute belong to me and the information being reported is accurate and you must be able to do this in a court of law if I file a lawsuit against you. Someone in your company must authenticate the documents in your files that were used to verify the disputed accounts and to do this they must have 1st h and knowledge of the alleged account ( s ) and all that has ever transpired for the alleged account ( s ), under oath and under the penalty of perjury. As I am sure that you are well aware, current Federal case law states that, Consum er Reporting Agencies bear grave responsibilities to ensure the accuracy of the accounts they report on and their responsibility must consist of something more than merely parroting information received from other sources. The Courts have also ordered that a Reinvestigation that merely shifts the burden back to the consumer and the credit grantor can not fulfill the obligations imposed by 1681 ( a ) ( 4 ). You have ignored my request to provided me with the documents that you have in your files that you used to verify the disputed accounts which means that you have NOT verified or you can not verify any of these accounts and under Section 611 ( 5 ) ( A ) of the FCRA you are required to promptly DELETE all information which can not be verified. The law is very clear as to th e Civil liabil ity and the remedy available to me for negligent noncomplianc e ( Section 617 ) if you fail to comply with this Federal Law. I am a litigious consumer and fully intend on pursuing litigation in this matter to enforce my rights under the FCRA. I dema nd the following accounts be verified or deleted immediately.
Company Response: Closed with explanation

Timely Response

2017-05-03

Lewisville, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: This debt was reported to the credit bureaus. I 've attempted to resolve with the original creditor or credit agency. I 've kept close documentation and records of my communication and attempts to resolve the issue. I also filed a police report due to identy theft and some proven fraud accounts. The creditors, bureau agencies. Have stated the accounts were verified but have failed to send me and proof of validation, no proof of original signature showing my contractual obligations to the debt or accounts. The refuse to send me validation or any information regarding the accounts. The violated the law by not reporting the accounts disputed on my credit reports within the 30 day time frame. Also the information listed is either inaccurate, unverifiable, fraudulent or unfair. They did n't follow XXXX XXXX compliance when reporting the accounts. Some Numbers and addresses are invorrect or incomplete. I want to be held accountable for accounts that are actually mine and correctly reporting.
Company Response: Closed with explanation

Timely Response

2017-05-03

Baytown, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2017-05-02

Skyland, AL

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Complaint: Ad Astra Recovery Associates has placed an account on my credit report that I do n ot owe. I have never received anything in writing from this company nor have I ever seen a contract between the company and myself. I do not owe this debt, I am being held financially responsible for a bill I did not create. I have disputed this account multiple times asking for verification or proof of debt. I have yet to receive any type of information regarding the account.
Company Response: Closed with explanation

Timely Response

2017-05-02

Austin, TX

False statements or representation

Debt collection: Payday loan debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2017-04-30

Urbandale, IA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: XXXX XXXX , 2016 {$240.00} I called and had this settled and paid off. I cant remember the person I spoke to but I asked before I pay this settlement will it be removed from my credit. The rep told me yes but she lied. Then I tried to call back and they told me that they never told me that, they send it to credit bureaus as pay as agreed. This needs to be removed because it has been paid off and I was told that it would be deleted off my credit
Company Response: Closed with explanation

Timely Response

2017-04-29

TX

Fraud or scam

Credit reporting, credit repair services, or other personal consumer reports: Credit repair services

Complaint: This company AD Astra Recovery .The amount should be zero.It was paid off .But they did not take off my credit. And stay they sold to there company And other is a fault. I never use the company and do n't on came on my credit score. An d you see that they has same number XXXX XXXX XXXX XXXX XXXX account number XXXX and other a ccount number is XXXX .And they have been try to same account number but change the number.This have been going on for over ten years or more
Company Response: Closed with explanation

Timely Response

2017-04-28

San Antonio, TX

Took or threatened to take negative or legal action

Debt collection: Medical debt

Threatened or suggested your credit would be damaged
Company Response: Closed with explanation

Timely Response

2017-04-28

Bellaire, TX

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: Sent a complaint through the CFPB regarding A D Astra Recovery Service. T he company stated in their response. That the first dispute that I sent out the collections accounts were removed. Upon pulling my credit report XXXX . I found that to be incorrect. The Account is still showing on my XXXX report. The company has responded with false and incorrect information. The company also stated that they have a current bond in Texas. Upon looking a t the Secretary of Sate for Texas the company is NOT Bonded in Texas and can not le gally collect debt. Please remove from my credit report and confirm that debt is not owed.
Company Response: Closed with explanation

Timely Response

2017-04-27

Greensburg, KS

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt was already discharged in bankruptcy and is no longer owed
Company Response: Closed with explanation

Timely Response

2017-04-27

Greensburg, KS

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt was already discharged in bankruptcy and is no longer owed
Company Response: Closed with explanation

Timely Response

2017-04-27

Austin, TX

False statements or representation

Debt collection: Payday loan debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response