Ad Astra Recovery Services Inc
Consumer Complaints
There are over 1711 complaints on file for Ad Astra Recovery Services Inc. Dated between 2019-12-09 and 2013-08-01.
Complaints Page 44
2017-06-29
Houston, TX
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Complaint: I have never done business with Ad Astra Recovery System. I do not have a signed contract not any contract with Ad Astra Recovery Systems. I have the right to demand to see a signed contract between Ad Astra Recovery Systems and myself
Company Response: Closed with explanation
2017-06-29
Mabank, TX
Took or threatened to take negative or legal action
Debt collection: Payday loan debt
Threatened or suggested your credit would be damaged
Complaint: I have never done business with Ad Astra Recovery Services. I do not have a signed contract not any contract with Ad Astra Recovery Services. I have the right to demand to see a signed contract between Ad Astra Recovery Services and myself.
Company Response: Closed with explanation
2017-06-29
Missouri City, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2017-06-28
Houston, TX
Written notification about debt
Debt collection: Payday loan debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-06-27
La Tijera, CA
Communication tactics
Debt collection: Other debt
You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation
2017-06-27
Dallas, TX
Communication tactics
Debt collection: Other debt
You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation
2017-06-27
KS
Incorrect information on your report
Payday loan, title loan, or personal loan: Payday loan
Account status incorrect
Complaint: I took out a payday loan at XXXX XXXX on XX/XX/XXXX, and subsequently was unable to pay. They sent it to their collection agency, Ad Astra Recovery. I filed for Chapter XXXX bankruptcy on XX/XX/XXXX and they were included in my case. They are still reporting on my credit, and I have contacted them in regards to the issue, and they 're always rude, even after I made them VERY aware that I had filed and they were included. The amount shows {$430.00}, and that the account is still open. I even gave them my bankruptcy case number, as well as the number to my attorneys office. I am trying to start my credit profile over again, and I have been denied a few things all because of this inaccurate status.
Company Response: Closed with explanation
2017-06-26
Missouri City, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2017-06-26
Walnut Spgs, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with explanation
2017-06-26
Colleyville, TX
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-06-22
Anderson, OH
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation
2017-06-22
Bellaire, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: Ad Astra refuses to VALIDATE this account. I received no documentation validating this debt as legally requested The right of subjugation does not exist for a stranger to the transaction. XXXX XXXX XXXX, XXXX XXXX. This company is required under the FCRA to have properly verified the accuracy of an account listed on my credit report. Where are the documents that you used to verify/validate these accounts? What is the name of the person in your company who verified these accounts? What documents did they use to verify them? Please provide me with the name of that individual, their business address, and telephone number. XXXX 's XXXX XXXX, XXXX Edition, XXXX, defines " Verify '' as, 1 ) " To prove to be true ; to confirm or establish the truth or truthfulness of ; to authenticate. '' 2 ) " To confirm or substantiate by oath or affidavit ; to swear to the truth of. '' and " Verification '' as, " Confirmation of correctness, truth or authenticity, by affidavit, oath, or deposition. Affidavit of truth of a matter stated and object of verification is to assure good faith in averments or statements of a party. '' Someone in your company must authenticate the documents in your files that were used to verify the disputed accounts and to do this they must have 1st hand knowledge of the alleged account ( s ) and all that has ever transpired for the alleged account ( s ), under oath and under the penalty of perjury. As I am sure that you are well aware, current Federal case law states that, Consumer Reporting Agencies bear grave responsibilities to ensure the accuracy of the accounts they report on and their responsibility must consist of something more than merely parroting information received from other sources. The Courts have also ordered that a " Reinvestigation '' that merely shifts the burden back to the consumer and the credit grantor can not fulfill the obligations imposed by 1681 ( a ) ( 4 ). This is a request for VALIDATION. Provide me proof I have a signed contract with your company. All this has occurred at the end of XXXX and month of XXXX
Company Response: Closed with explanation
2017-06-22
Houston, TX
Written notification about debt
Debt collection: Payday loan debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-06-20
Bedford, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt was paid
Complaint: Under the Fair Debt Collection Practices Act ( FDCPA ), I have the right to request validation of the debt AD ASTRA RECOVERY SERVICES INC says I owe them. I am requesting proof that I am indeed the party AD ASTRA RECOVERY SERVICES INC has a debt with and that I have a contractual obligation to them that is binding legally in the court of law to pay them money. This is not a request for VERIFICATION or proof of my mailing address, but a request for VALIDATION made pursuant to 15 USC 1692g Sec.809 ( b ) of the FDCPA. I respectfully request that your offices provide me with competent evidence that I have any legal obligation to pay you AD ASTRA RECOVERY SERVICES INC. At this time I will also inform AD ASTRA RECOVERY SERVICES INC. that if there offices have or continue to report invalidated information to any of the three major credit bureaus ( XXXX, XXXX, XXXX ), this action might constitute fraud under both federal and state laws. Due to this fact, if any negative mark continues to be found or reported to any of my credit reports by AD ASTRA RECOVERY SERVICES INC. I will not hesitate in bringing legal action against AD ASTRA RECOVERY SERVICES INC for the following : Violation of the Fair Debt Collection Practices Act and Defamation of Character. My consumer rights attorneys and your legal staff will agree that non-compliance with this request could put AD ASTRA RECOVERY SERVICES INC in serious legal trouble with the FTC and other state or federal agencies. If AD ASTRA RECOVERY SERVICES INC is able to provide the proper documentation as requested in the following declaration which is A SIGNED CONTRACT BETWEEN MYSELF AND AD ASTRA RECOVERY SERVICES INC, I will require 30 days to investigate this information and during such time all collection activity must cease and desist. Also, during this validation period if any action is taken which could be considered detrimental to any of my credit reports, I will consult with my attorney to file suit. This includes any listing of any information to a credit reporting repository that could be inaccurate or invalidated. If AD ASTRA RECOVERY SERVICES INC fails to respond to this validation request by not showing a signed contract between myself and AD ASTRA RECOVERY SERVICES INC within 5 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately. It would be advisable that AD ASTRA RECOVERY SERVICES INC assure that your records are in order before I am forced to take legal action. DEBT COLLECTOR DECLARATION Please provide the following : Agreement that bears the signature of the alleged debtor wherein he/she agreed to pay AD ASTRA RECOVERY SERVICES INC. Any insurance claims that have been made by any creditor regarding this account. BILL OF SALE - WHICH IS THE AMOUNT AD ASTRA RECOVERY SERVICES INC PAID TO OBTAIN THE ALLEGED DEBT!
Company Response: Closed with explanation
2017-06-20
Dallas, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with explanation
2017-06-20
Cedar Hill, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with explanation
2017-06-20
Mem, TN
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: I file 2 comp laints within 2017 with Ad Astra Recovery Service within the last year to delete the inaccuracy on my credit reports. The account is not mine. I never had a account with them or the company they are representing. The have not deleted the account and its causing a negative impact on my credit report and credit score. I also file a complaints via the Better Business Bureau on XXXX 17 and Ad Astra Recovery Service r efuse to remove the account and also on XX/XX/2017 . The amount that is showing on my credit report : {$600.00}. I do not not have a signed contract with Ad Astra Recovery . I asked them to provide a contract between this collection and I and they have yet to provide this info. Mainly because I do no t have one
Company Response: Closed with explanation
2017-06-18
OK
Attempts to collect debt not owed
Debt collection: Payday loan debt
Debt is not yours
Complaint: I requested a credit report in XXXX XXXX . At that time I noticed that there were several addresses where I never lived linked to my report. I also found that a delinquent account from the collection service Ad Astra for XXXX XXXX was listed on my report. I have lived in Oklahoma since XXXX and have NEVER used a payday loan service. I disputed the false addresses a nd Ad Astra account. I did get the addresses removed, but have tried for several years to have the negative report from Ad Astra remove d. I have repeatedly disputed this information on my account and have never received any direct notification from Ad Astra un til XXXX XXXX XXXX . This account does not belong to me. XXXX XXXX has closed this account on my report, however XXXX has not done so after repeated disputes. I have tried to find an email contact for Ad Astra to contract them without success. I will not call them due to other consumer complaints about threatening phone calls from Ad Astra.
Company Response: Closed with explanation
2017-06-17
Grand Prairie, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2017-06-16
Hi Vista, CA
Took or threatened to take negative or legal action
Debt collection: Payday loan debt
Threatened or suggested your credit would be damaged
Company Response: Closed with explanation
2017-06-15
Discovery Bay, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I do n't have any knowledge of this collection company or the debt they are attempting to collect.
Company Response: Closed with explanation
2017-06-15
Fort Worth, TX
Attempts to collect debt not owed
Debt collection: Payday loan debt
Debt was paid
Company Response: Closed with explanation
2017-06-15
Mabank, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: On XXXX / XXXX / 17 , I submitted a complaint to the CFPB in regards to an unverified debt. The company provided un-signed documents indicating I had a loan with a company via online. However, there should be other identifying information related to this account and this company has failed to provide. As part of my complaint the company stated a deletion was being submitted and the information should be removed from my credit profile within 30 days. As of today, XXXX / XXXX / 17 , the account remains. The complaint in which this company responded is XXXX and the company stated " In consideration of the consumers confusion, and as a gesture of good will, we will issue a deletion to the bureaus on this account. Please understand that once we have issued a deletion to the b ureaus, it may take up to 30 days for entry to fall off of the consumer 's credit history. Please let us know if we can be of further assistance ''
Company Response: Closed with explanation
2017-06-15
Houston, TX
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt is not yours
Company Response: Closed with explanation
2017-06-14
San Jose, CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Old information reappears or never goes away
Complaint: I already settled this debt with this collection agency as of XXXX 2016 and I asked them several times to remove the entry in my credit report that states collection. Although it appears that I have a XXXX balance, debt collection agencies should remove these reports in consumers ' credit files. And they not only do this to me for to other consumers as well. I have requested them many times but all they say is they can not remove it but they only told me that they keep updating it to XXXX balance. That is the case. If they report it as fully paid then they do not have to update it every month. I am disputing this with the company.
Company Response: Closed with explanation