Ad Astra Recovery Services Inc

Consumer Complaints

There are over 1711 complaints on file for Ad Astra Recovery Services Inc. Dated between 2019-12-09 and 2013-08-01.

Complaints Page 45

2017-06-14

Clutch City, TX

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-06-12

Houston, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with explanation

Timely Response

2017-06-12

Houston, TX

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt is not yours
Complaint: i see that a loan was placed on my credit that i did not apply for or get funds for i have no acknowledge of this account or funds i did not apply nor authorize.
Company Response: Closed with explanation

Timely Response

2017-06-09

Lewisville, TX

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt was paid
Complaint: Original creditor XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX , KS XXXX ), is reported on my credit report on all XXXX bureaus as a collection debt. This debt was paid on XX/XX/2014 for XXXX to a debt collector ( Ad Astra Recovery Services XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX , KS XXXX ). Ad Astra b ought the debt from XXXX XXXX . I want this debt to be removed. They show inconsistent data across all XXXX credit bureaus and no visible account number can be seen.
Company Response: Closed with explanation

Timely Response

2017-06-09

Las Vegas, NV

Written notification about debt

Debt collection: Payday loan debt

Didn't receive notice of right to dispute
Company Response: Closed with explanation

Timely Response

2017-06-08

Dallas, TX

False statements or representation

Debt collection: I do not know

Impersonated attorney, law enforcement, or government official
Complaint: The debit collector is ad astra recovery services. I have gone through so many things trying to get them to understand I was a victim of identity theft in XXXX and the only way I found out about it was trying to file state taxes, someone was able to file taxes in my name using my social security number, I have submitted documents from the IRS to them showing them the supporting documents. I have never received anything in mail about this account nor have I ever received any phone calls. This information was placed on my credit report and that was the way I found out someone had taken a loan out in my name. The amount posted was {$720.00} that was placed in XXXX
Company Response: Closed with explanation

Timely Response

2017-06-06

Bordersville, TX

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2017-06-06

Beyersville, TX

Threatened to contact someone or share information improperly

Debt collection: Payday loan debt

Talked to a third-party about your debt
Complaint: I do not have a contract with Ad Astra Rec in the amount of {$1100.00}. I am not liable for collection of this debt from AD Astra Rec. I am not responsible for this debt and would like it removed from credit report!! I have been contacted by this agency on numerous cases threatening me.
Company Response: Closed with explanation

Timely Response

2017-06-06

Long Beach, CA

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt was paid
Complaint: I have contacted not only the debt collection agency, but the original creditor. I paid two payday loans directly to XXXX XXXX, yet they were sold off to the collection agency without first contacting me. I paid the debt in person and per their request sent in the proof. XXXX at Ad Astra informed me they do not see two accounts yet that is what they are reporting. I repeated myself and asked him if the call is being recorded due to the discrepancies, in which he said yes. I informed him I will use the information for verification which he did n't reject. The call took place on X/XX/2017. In addition I have asked them to only contact me via usps mail and they do not follow.
Company Response: Closed with explanation

Timely Response

2017-06-06

Adelanto, CA

Written notification about debt

Debt collection: Payday loan debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-06-03

August F. Haw, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Company Response: Closed with explanation

Timely Response

2017-06-02

Beaumont, TX

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-05-31

Hi Vista, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Closed with explanation

Timely Response

2017-05-31

AZ

Attempts to collect debt not owed

Debt collection: I do not know

Debt was already discharged in bankruptcy and is no longer owed
Complaint: I informed the company that I filed bankruptcy on this debt. I was told that the debt would still be included on my credit report until they hear from my attorney saying that it was filed in the bankruptcy. I offered to give them my bankruptcy number the woman I spoke with told me she did n't need it she would deal with my attorney. My bankruptcy has now been XXXX but this collection account is still being reported on my XXXX credit report.
Company Response: Closed with explanation

Timely Response

2017-05-31

Killeen, TX

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-05-30

Houston, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-05-30

Houston, TX

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt was result of identity theft
Complaint: I 've tried disputing a fraudulent collection account on my credit report. I 've sent letters to the agency and have gotten little response. My official complaint is against? AD ASTRA RECOVERY f or reporting credit information to the credit reporting agencies that was a result of Identity Theft Ive asked in my letter that the negative reporting ceases and the information be removed from my credit report.
Company Response: Closed with explanation

Timely Response

2017-05-30

Henderson, NV

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-05-27

Houston, TX

Written notification about debt

Debt collection: Payday loan debt

Didn't receive notice of right to dispute
Complaint: Continued attempts to collect debt not owed. The original creditor states that my complaint does not belong to them. I never received prior written notification of this debt giving me a right to dispute this debt. I have reason to believe that this debt is tied to an address I never lived at. The law states that you must report accurate information and give me written notification in which you did not do. I never received written notification because you do not have a valid and accurate address for me.
Company Response: Closed with explanation

Timely Response

2017-05-27

Arlington, TX

Communication tactics

Debt collection: Payday loan debt

Used obscene, profane, or other abusive language
Company Response: Closed with explanation

Timely Response

2017-05-27

Sacramento, CA

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-05-25

Atascocita, TX

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt is not yours
Complaint: I have NEVER given this company consent to my private personal information which is identity theft. This company does that have a contract signed by me for services with this company. Per FDCPA 1692c Sec 802, this company asking me to pay an alleged debt they are no party of is FRAUD.
Company Response: Closed with explanation

Timely Response

2017-05-24

Dallas, TX

Received a loan you didn't apply for

Payday loan, title loan, or personal loan: Payday loan


Company Response: Closed with explanation

Timely Response

2017-05-23

Blue Mound, TX

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2017-05-22

Cedar Hill, TX

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Reporting company used your report improperly
Company Response: Closed with explanation

Timely Response


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