AMERICAN HONDA FINANCE CORP

2018-12-23

Vancouver, WA

Getting a loan or lease

Vehicle loan or lease: Lease

Problem with signing the paperwork
Company Response: Closed with explanation

Timely Response

2018-12-23

Vancouver, WA

Getting a loan or lease

Vehicle loan or lease: Lease

Problem with signing the paperwork
Company Response: Closed with explanation

Timely Response

2018-12-22

Eastchester, NY

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with non-monetary relief

Untimely Response

2018-12-22

Hemet, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: AMERICAN HONDA Finance has posted DEROGATORY CREDIT REPORT. In XX/XX/XXXX I spoke directly to Honda Financial Services and was promised that any negative report would be removed. XXXX XXXX XXXX sold the vehicle I returned to Honda for an outrageous amount making three times the difference of money owed. I was notified at the time Honda sold the vehicle and requested to sign a release of ownership. Later, as years have passed seems a personal intention to damage my credit. This account was deleted. Promises to delete were made by e mail by Honda Financial. However this account appears again not only after was deleted, but in violation to the California and Federal rights. Credit was closed in XX/XX/XXXX. Not only this derogatory reposted credit has ruined my reputation, but I have received a letter from XXXX lowering my credit line due to Honda derogatory credit. In the State of California as in USA, 7 YEARS after a credit age, the credit has to be removed. Worse if the postings bring defamation to the life of a Citizen. Under the United States Court of Appeals, Fifth Circuit, Case No. XXXX, XXXX XXXX vs. XXXX, XX/XX/XXXX. Court Ruling Section 1681o authorizes a consumer to recover actual damages sustained from the consumer reporting agency 's negligent violation of a requirement under FCRA. Actual damages include humiliation or mental distress, even if the consumer has suffered no out-of-pocket losses for derogatory credit defamating my character as it is, especially after having spoken with Honda Financial and having Honda promised to delete the derogatory adpect and the credit. Honda never released the total amount of sales, yet they notified the vehicle had been sold with sufficient funds to have the credit corrected.. The credit was opened on XX/XX/XXXX and vehicle re-acquired by Honda few months after.
Company Response: Closed with explanation

Timely Response

2018-12-20

Weston, CT

Struggling to pay your loan

Vehicle loan or lease: Loan

Lender trying to repossess or disable the vehicle
Complaint: Honda Finance repossessed vehicle and refuses to accept payment to reinstate contract
Company Response: Closed with non-monetary relief

Timely Response

2018-12-20

Hobe Sound, FL

Took or threatened to take negative or legal action

Debt collection: Auto debt

Threatened or suggested your credit would be damaged
Company Response: Closed with explanation

Timely Response

2018-12-19

Carver, MA

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Complaint: I was shocked when I reviewed my credit report and found late payment on the dates below : XX/XX/2018 - 30 DAYS LATE I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.
Company Response: Closed with explanation

Timely Response

2018-12-19

FL

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: XXXX and XXXX has been non-compliant with removing the unverified account AM HONDA FIN Opened Date XX/XX/2018 which has been deleted by XXXX. XXXX were completed their research and determined that AM HONDA FIN was not established by myself but XXXX and XXXX keeps verifying this accounts. Also, when I called the company they responded that XXXX and XXXX did not send them all of the verifying evidence to confirm each account is unverified.
Company Response: Closed with explanation

Timely Response

2018-12-19

Memphis, TN

Managing the loan or lease

Vehicle loan or lease: Lease

Billing problem
Complaint: I mailed a check to pay off the lease and it was applied to our account on XX/XX/18. This payoff resulted in an overpayment. XXXX XXXX XXXX mailed a check on XX/XX/2018 to our home address which was on file. This payment had no tracking number nor was it sent requiring a signature. Unbeknownst to us, this check was fraudulently taken and cashed on XXXX at a check cashing facility. We contacted XXXX XXXX XXXX on XX/XX/18 about the whereabouts of the check. At that time, we were advised that the check had been cashed. We informed them that we had not received or cashed the check. We asked that we be provided a copy of the check and were told that it would take a couple of days to receive from their bank. After the phone call with XXXX on XX/XX/18, we immediately filed a police report and a complaint with the postal inspector. We also advised the local post office that this check may have been stolen from our mail box. On XX/XX/18 XXXX XXXX sent us a copy of the check that was provided by their financial institution which shows that the Payee was not the one who cashed the check. Despite knowing that we were not the ones who cashed the check, they refuse to reissue the funds to us.
Company Response: Closed with explanation

Timely Response

2018-12-13

Aurora, IL

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2018-12-12

Sterling, VA

Incorrect information on your report

Vehicle loan or lease: Lease

Account status incorrect
Company Response: Closed with non-monetary relief

Timely Response

2018-12-12

Homestead, FL

Problems at the end of the loan or lease

Vehicle loan or lease: Loan

Unable to receive car title or other problem after the loan is paid off
Company Response: Closed with monetary relief

Timely Response

2018-12-10

NY

Other transaction problem

Money transfer, virtual currency, or money service: Domestic (US) money transfer

Complaint: American Honda Finance Corporation mailed me a check from a settled claim between XX/XX/XXXX and XX/XX/XXXX. The check however, was mailed to my old address and I was not made aware of it until after the check was void. I contacted AHFC about this issue and they claimed that it was too late to reissue the check. I am currently in possession of the original check.
Company Response: Closed with explanation

Timely Response

2018-12-05

Delray Beach, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Closed with explanation

Timely Response

2018-12-05

Bremen, GA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: American Honda Finance is NOT reporting the correct dates, balances or statuses of this account correctly.
Company Response: Closed with explanation

Timely Response

2018-12-03

August F. Haw, CA

Getting a loan or lease

Vehicle loan or lease: Loan

Fraudulent loan
Company Response: Closed with explanation

Timely Response

2018-12-02

Alexandria, VA

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Complaint: I was home when my X girlfriend called me to go meet her at Honda dealer in XXXX XXXX XXXX, I went there when one of the guis said let me sign some papers, I asked him for what, he said has witnessed. Then after some time I saw this depth on my credit report .I call them they told me my X girl friend did not pay for the car, and they repossessed it, they said am a co signed
Company Response: Closed with explanation

Timely Response

2018-11-30

Ft Belvoir, VA

Problems at the end of the loan or lease

Vehicle loan or lease: Lease

Problem while selling or giving up the vehicle
Complaint: I leased a XXXX XXXX XXXX from Honda Financial Services. On XX/XX/XXXX I returned the car to a Honda dealer, and sold it to my daughter and son-in-law. The dealer removed the old tags and put on new ones. I was assured the old tags would be returned to Virginias DMV. I XX/XX/XXXX I received a notice from Honda Financial that I owed {$450.00} for a personal property tax bill for calendar year XX/XX/XXXX. I attempted to contact both XXXX County taxing authority and Honda Financial to rectify this situation. Honda Financial informed me that they have requested a refund from XXXX County, but if I did not pay the property tax for XX/XX/XXXX, it would affect my credit rating. I believe it is wrong for me to have to pay for what appears to be Hondas failure to notify XXXX County about a change in ownership, and I believe even stronger that taxing someone for property during a period of time when they did not in fact own that property, and havent owned in over a year, is wrong.
Company Response: Closed with monetary relief

Timely Response

2018-11-29

Long Beach, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response

2018-11-29

Fred, VA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response

2018-11-28

Indianapolis, IN

Managing the loan or lease

Vehicle loan or lease: Lease

Billing problem
Complaint: On XX/XX/XXXX, I signed Vehicle Order and Lease Agreements for a New XXXX XXXX XXXX XXXX with Honda Lease Trust/ Honda Leadership Leasing . The Vehicle Lease Agreement stating {$300.00} due on the XXXX of each month. This payment was made monthly and the last payment was made XX/XX/XXXX covering the XX/XX/XXXX payment. The next payment being due XX/XX/XXXX. On XX/XX/XXXX, through no fault of my own the XXXX XXXX XXXX was totaled. On XX/XX/XXXX, I signed Vehicle Order and Lease Agreements for a New XXXX XXXX XXXX XXXX with Honda Lease Trust/ Honda Leadership Leasing . The Vehicle Lease Agreement stating {$320.00} due on the XXXX of each month and the first payment was made on that day XX/XX/XXXX. This payment schedule should have stared no sooner than XX/XX/XXXX, when the original next payment was due. With the {$320.00} paid on XX/XX/XXXX covering the first payment, the next payment should have been due XX/XX/XXXX. There was an overload of information presented and I was not aware of the new accelerated payment date, which I believe to be inaccurately early. I missed the accelerated XXXX payment. I was not spoken to by phone and saw no mail or email from the Leasing agency regarding this lapse of payment. I ended up making a {$650.00} payment for both XXXX and XXXX on XX/XX/XXXX. Because of this unjustly accelerated payment plan, my payment was just over 30 days late and thus reported to the credit agencies causing me to be rejected for loans I could easily carry. I spoke with the leasing agency and explained the situation and requested they remove the late payment and they said there was nothing they could do. I spoke to XXXX ( his supervisor XXXX ) they refused give me their last names or employee identification numbers.
Company Response: Closed with explanation

Timely Response

2018-11-28

Merrick, NY

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: This company claims there was a late payment made on or about XX/XX/2017. They still have not provided me with proof that I made this payment late. I have recurring payments to this company every month since the first day of the loan and have not missed any payments.
Company Response: Closed with non-monetary relief

Timely Response

2018-11-27

Chester, NY

Managing the loan or lease

Vehicle loan or lease: Lease

Billing problem
Complaint: I was shocked when reviewing my credit report and found a late payment on the date below : 30 days late as of XX/XX/2016. I am not sure how this happened. I believe I made my payments to you when I received my statements. My only thought is that my statement did not get to me.
Company Response: Closed with non-monetary relief

Timely Response

2018-11-21

Edgecliff Village, TX

Struggling to pay your loan

Vehicle loan or lease: Loan

Lender trying to repossess or disable the vehicle
Company Response: Closed with explanation

Timely Response

2018-11-20

Hamilton, NJ

Getting a loan or lease

Vehicle loan or lease: Lease

Problem with additional add-on products or services purchased with the loan
Company Response: Closed with explanation

Timely Response