ONEMAIN FINANCIAL HOLDINGS, LLC.
Consumer Complaints
There are over 2646 complaints on file for ONEMAIN FINANCIAL HOLDINGS, LLC.. Dated between 2019-11-22 and 2012-04-20.
Complaints Page 11
2019-05-14
Phoenix, AZ
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Investigation took more than 30 days
Complaint: AN FAIR PRACTICE ONMAIN FINANCIAL REPORTIN TO CREDIT BUREAUS XXXX, XXXX AND XXXX WHEN YOU OPEN ACOUNT HOW FAST WILL REPORT THE ACCOUNT AND WHEN YOU CLOSE ACCOUNT AFTER BEEN PAID IN FULL.
Company Response: Closed with explanation
2019-05-14
Lewisville, TX
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Complaint: Per the FDCPA, debt collectors are not allowed to leave two voicemail messages on the same number on the same day. OneMain called my cell phone number at XXXX CST and XXXX CST. On each call, a voicemail was left. This is a direct violation of the FDCPA.
Company Response: Closed with explanation
2019-05-14
Wilkes Barre, PA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: one main financial & XXXX XXXX dont match. photos attached one main -- last payment XX/XX/XXXX trade line shows XX/XX/XXXX account closed XX/XX/XXXX XXXX XXXX got collections XX/XX/XXXX why long wait from one main to XXXX?
re-aging on both parties?
2 credit shows open, one shows closed and not in collections which is correct
Company Response: Closed with non-monetary relief
2019-05-14
OK
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: I filed a complaint with the CFPB, and it was closed as soon as the company responded to the complaint. The information provided by the company was incorrect, and I was never given a chance to respond. OneMain ran a hard check of my credit on XX/XX/2019 that I did not authorize. They obtained my information from XXXX, and third party personal lending consolidator that does not authorize hard checks or pass on permission to authorize a hard check to the companies it works with. I spoke with XXXX about this and have a transcript of the conversation. However, OneMain received my information and proceeded to run a hard check of my credit report. Their executive office provided desktop screenshots from their site, not that of XXXX, that they say show I authorized a hard check. I never visited their desktop site, and I submitted my information to XXXX through their mobile app only, not the desktop site. Upon examining the screenshots from OneMain, at least 30 % of the information that they say was supplied by me was incorrect, including key elements like salary, job position, etc. OneMain reported this hard check to XXXX, and it has damaged my credit score, but moreover, they violated the FCRA in running a hard check without my authorization. I would like for the CFPB to contact OneMain about this issue. The hard credit authorization is fraudulent, proven by the inaccuracy of the information they claim I submitted on their desktop website.
Company Response: Closed with explanation
2019-05-14
Junction City, KS
Took or threatened to take negative or legal action
Debt collection: I do not know
Collected or attempted to collect exempt funds
Company Response: Closed with explanation
2019-05-14
Burbank, CA
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: Called from local number XXXX-XXXX-XXXX and threatened to come to place of work for a signature, requiring a supervisor or HR rep from my company present as a witness. Left callback number of XXXX-XXXX-XXXX. Message was a recording, exact wording as such : I'm a private carrier contacting you in regards to a sealed document that requires a signature from you they are scheduled to be delivered and presented to you at a place of employment or residence within the next 48 hours between XXXX XXXX and XXXX XXXX please make sure to have two forms of valid ID and A witness to sign off on the document if you happen to be at a place of employment you will need a supervisor or HR representative to sign off as a witness if you have any questions or would like to place a stop on the service please contact the filing party immediately at XXXX-XXXX-XXXX
Company Response: Closed with explanation
2019-05-13
Great Neck, NY
Getting a line of credit
Payday loan, title loan, or personal loan: Personal line of credit
Complaint: I noticed on my credit report that one main financial has added an inquiry on XX/XX/XXXX. I did not apply for a loan nor request a loan with XXXX XXXX. I attempted to contact the branch. No one picked up the phone.
Company Response: Closed with explanation
2019-05-13
Itasca, IL
Problem with the payoff process at the end of the loan
Payday loan, title loan, or personal loan: Installment loan
Company Response: Closed with explanation
2019-05-11
Wilkes Barre, PA
Written notification about debt
Debt collection: Payday loan debt
Didn't receive enough information to verify debt
Complaint: per XXXX XXXX website, they remove after 2 years from credit report. per XXXX, account is closed please remove from all three reports. XXXX XXXX was charged {>= $1,000,000} by 42 states in XX/XX/2018 for bad practices. statue of limitations has passed. XXXX XXXX & the company they bought the debt ( one main financial ), must remove
Company Response: Closed with non-monetary relief
2019-05-10
Palos Park, IL
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: The Onemain company opened XXXX XXXX, 2015 continues to inaccurately report this account to the credit bureaus under my name. I have sent several certifies letter asking for removal with no corrections noted, as stated in my certified letter this account is being listed and reported as a duplicate as it is already a part of my public record and has been legally discharged and the company has agreed to remove, please refrain from continuing to report this account
Company Response: Closed with explanation
2019-05-09
Coosada, AL
Struggling to pay your loan
Payday loan, title loan, or personal loan: Title loan
Company Response: Closed with explanation
2019-05-08
Wilkes Barre, PA
Attempts to collect debt not owed
Debt collection: Payday loan debt
Debt was paid
Complaint: one main financial per my credit report, account paid -- charged off i need this removed from credit report asap i have picture from credit report the statue if limitations for PA is 4 years, credit report showing removal XX/XX/2020. please have them do early removal
Company Response: Closed with non-monetary relief
2019-05-08
SC
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: This company, One Main, has continually sent me a bill for {$12000.00} more or less which I do not owe. I have never heard of One Main. My neighbor also gets a bill from this same company which she does not owe. I suspect they saturate a city with bills and even if one person get afraid and pays, its worth their effort.
The alleged account number with them is : XXXX in the amount of {$12000.00}.
Company Response: Closed with explanation
2019-05-07
Arsenal, PA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation
2019-05-06
Carricitos, TX
Can't contact lender or servicer
Payday loan, title loan, or personal loan: Title loan
Company Response: Closed with non-monetary relief
2019-05-06
Buffalo Lake, NC
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation
2019-05-05
Madison, AL
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Company Response: Closed with monetary relief
2019-05-04
TN
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: On XX/XX/XXXX, Onemain, without my permission, did a hard inquiry / credit check. While I've done business with them before, no paper or online form / permission was given by me for them to do a hard inquiry.
Company Response: Closed with explanation
2019-05-03
Bremen, GA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Reporting company used your report improperly
Complaint: One main financial obtained a copy of my credit report without my permission on XX/XX/2018.
Company Response: Closed with explanation
2019-05-02
La Vergne, TN
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: This account is paid off but is being reporting in the status area and comments area that it's charged off. I have spoken to 3 individuals at One Main and faxed over letters and screen shots showing what is being reported to the credit agencies. Neither XXXX or One Main will fix this problem. This has been on going for close to a month and half between both organizations. Each placing the blame on one another.
Company Response: Closed with non-monetary relief
2019-05-01
Gordon Heights, NY
Struggling to pay your loan
Payday loan, title loan, or personal loan: Title loan
Company Response: Closed with explanation
2019-05-01
Harsens Is, MI
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Reporting company used your report improperly
Complaint: Onemain Financial Gr. on XX/XX/2019 lured me into checking to see if I prequalified for a loan and stated it would not be a hard inquiry on my credit report, and it clearly was is a hard inquiry on my credit report, which has now had an effect on my credit report
Company Response: Closed with explanation
2019-05-01
FL
Vehicle was damaged or destroyed the vehicle
Payday loan, title loan, or personal loan: Title loan
Complaint: My vehicle was stolen and then set on fire in XX/XX/XXXX. I contacted OneMain Financial Services regarding the issue and was paying for insurance in case something happened to my vehicle. One Main refused to honour the insurance or even discuss the problem with me. The local office was rude and incompetent to the nature of the events. Since then they continue to try and bill me despite my vehicle being a complete loss.
Company Response: Closed with explanation
2019-05-01
Tucson, AZ
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
2019-04-30
South Florida, FL
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: The Telephone Consumer Protection Act of 1991 ( TCPA ) was passed by the United States Congress in 1991 and signed into law by President George H. W. Bush as Public Law 102-243. ... The TCPA limits the use of automatic dialing systems, artificial or prerecorded voice messages, SMS text messages, and fax machines.
Company Response: Closed with explanation