I.Q. DATA INTERNATIONAL, INC.

2019-08-17

OK

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: Between XXXX XXXX XXXX of 2019 I was contacted by a debt collector named XXXX XXXX with IQ data. He has called me every other day since XXXX when a rent payment was a month past due. I suggested a payment plan or a set date to pay the amount in full and i was told to get a credit card. Then he threatened that my credit would be impacted if I did not pay the amount in full before the end of XXXX. The debt collectors who I spoke with later threatened to sue me if I did not make a payment and pushed me towards a mental break down. I have mental health issues and they used vulgar language and pushed me to the point of an XXXX XXXX.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-17

Charlotte, NC

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-08-16

Wallington, NJ

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: My federal rights granted under the Fair Debt Collection Practices Act have been violated since the start of the process : -- on XX/XX/2019 I was notified by the XXXX XXXX XXXX XXXX about a debt I do not owe, for {$390.00} : a ) Original creditor : XXXX XXXX XXXX XXXX XXXX b ) Collection agency : IQ DATA INTERNATIONAL IN The alleged collection account was opened on XX/XX/2019 I have never been contacted by neither The XXXX XXXX nor by the IQ Data, therefore they violated my right, granted under the Fair Debt Collection Practices Act, to seek the debt verification. I do not owe this debt. Please provide the following : 1. Agreement with your client that grants you the authority to collect on this alleged debt. 2. Agreement that bears the signature of the alleged debtor wherein he/she agreed to pay the creditor. 3. Any insurance claims been made by any creditor regarding this account. 4. Any Judgments obtained by any creditor regarding this account. 5. Name and address of alleged creditor. 6. Name on file of alleged debtor. 7. Alleged account number. 8. Address on file for alleged debtor. 9. Amount of alleged debt. 10. Date this alleged debt became payable. 11. Verification that this alleged debt was assigned or sold to collector. 12. Complete accounting of alleged debt. Also note : a ) XX/XX/2019 I sent The XXXX leasing office a Lease Termination Letter | 30-Day Notice In Accordance with Section NRS 40.251, On Fri, XX/XX/XXXX, XXXX XXXX the XXXX office emailed a confirmation without objecting b ) all my payments were done in timely manner and in full c ) I vacated the apartment on XX/XX/2019 after having it thoroughly cleaned by the professional service. The apartment was therefore left in immaculate state, with all utility services disconnected in a timely manner and all rent dues paid in full. I do not owe that alleged debt.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-16

Arco, CA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-15

Charlotte, NC

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: Recently I moved and my old apartment turned my final bill of {$230.00} over to the collection agency IQ Data International , Inc. without my knowledge or any prior communication. On XX/XX/19 I revived a call from IQ Data International attempting to collect on this debt which was not known to me at the time. I repeated asked for some sort of proof of legitimacy via email to support the claim that I owed money fearing that it may or may not be a scam. The initial person I spoke with repeatedly refused to do any such thing. At that time I asked to advance the call to her supervisor so that I might be able to ascertain whether or not it was a scam. Upon speaking to her supervisor, a man by the name of XXXX XXXX who identified himself as an Operations Manager, Took over the call and begin to repeatedly threatened me that unless I paid in full he would not send me any kind of email with a breakdown of what was owed and for what reason. In addition he repeatedly threatened that my credit score would be severely damaged if I did not settle the matter with him on that very phone call and that I would never be able to buy a house, car, or boat. I repeatedly told Mr. XXXX that I was caught off guard by a sudden collections call and that I had no issue paying it provided that he could provide some proof of the legitimacy of the claim. Eventually, after receiving abusive language from by Mr. XXXX, I told him I had my credit card in hand ready to pay if he could honor my original request for an email breakdown of what was owed and stating to him that I had a right to know what debts were being collected for what purpose and for that information to be placed in writing. At that time Mr. XXXX repeatedly demanded my credit card information be given to him and that he would not give me an email because I was a waste of his time and that he did not feel like giving the effort. Following this exchange I asked that the call be forwarded to Mr. XXXX supervisor stating that he was not giving me adequate information and therefore I did not feel comfortable turning over any personal information. He absolutely refused to forward my call and threatened to simply hang up and file the call as a refusal to pay and again that I was a waste of time. During the phone call I heard an excessive amount of noise in the background consisting of people yelling and talking indicating that he was in a very public location. I asked him if he could move to somewhere where I could hear him more clearly to which he say thats just how me do business. Again, Mr. XXXX threatens to hang up on me and file the collections attempt as a refusal to pay. I asked him not to hang up and stated clearly that I was not refusing to pay but simply asking for one iota of proof that this collections attempt was legitimate at that time Mr. XXXX rattled off an excessive amount of my personal information including my Social Security number and my fathers name all while I could hear people in the background yelling and what sounded like cheering. After I stated that he had violated my privacy by reading outloud my personal information in what was a public setting, he agreed to email me a ledger of what was owed and for what reason provided I stay on the phone with him while I checked my email. I did receive an email and it did appear to be legitimate therefore I proceeded paid in full. However, IQ Data international Inc. in an attempt to collect a debt resisted to disclose pertinent information about the debt, subjected me to abusive language, threatened me and my future, and violated my privacy.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Timely Response

2019-08-15

Birmingham, AL

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened or suggested your credit would be damaged
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-15

Fort Stockton, TX

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened to arrest you or take you to jail if you do not pay
Complaint: When the calls started I was at work I would answer and let them know that I could not speak with then right now I was at work if they could reach me at a later time to discuss the matter at hand. They were very rude and demanding that I speak with them now would not take not right now for an answer ... being that I was at work I would have to hang up they wld call back repeatedly by they I mean ( IQ Data ) the calls were more than 2x a day even after I had already spoke with them once that day they would call back with in minutes talking about how this would go into legal action if not handled right then and there. Again I was at work but that was no exception to them. I'm not sure if this will help but I'll be filing a formal complaint with the states attorney about this company
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-15

Bremen, GA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-13

Manhattan, NY

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-13

Houston, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-13

Dallas, TX

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: Charging interest on apartment lease
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-07

Jupiter, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: 7 months ago my lease became expired and i moved out of my apartment. Now there is a collection ( account number XXXX for {$1100.00} ) on my file indicating that I owe money when in fact management fail to refund my prorated rent. I have attached correspondence between me and upper management discussing the matter where he admitted that proper protocol was not followed by his staff when I vacate the apartment. The management team was new and in training and failed to follow proper procedure, and now IQ Data is harassing me to collect money. IQ Data have called me on several occasions and late evenings. They have been very disrespectful and intimidating. The original Balance reported was {$1100.00}, and out of nowhere a {$31.00} interest charge was added to this collection account.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-05

Lewisville, TX

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: I had just started working for XXXX XXXX XXXX and needed proof of a settlement or a payment plan with the debt collectors to an apartment complex I resided at. I had broken my lease left before finishing my contract do to some family problems, to finish my on-boarding with the company my leasing manager provided me the information to the debt collectors and to contact them as soon as possible and set up a payment plan because I wouldnt be able to pay the whole amount upfront. I got in contact with the manager XXXX on XX/XX/2018 and he seemed nice then did explain to me he could take off a few {$100.00} from the debt if I paid that day I stated I still wouldnt be able to afford it and wanted to do a payment of XXXX $ a week he advised me to apply at some company called XXXX and once I got approved to give him a call right back. So I applied and noticed it was like a payday loan or loan company lucky me I wasnt approved, I called back and informed him I wasnt approved and just wanted to go ahead and do the {$100.00} every Friday from my debit card he agreed and took my card information and I asked for the proof of the agreement we made he stated hed send the statement through email. I finally received the statement but my manager said it had nothing to do with the agreement we had over the phone. I emailed XXXX back informing him that I would need actual proof about our payment plan agreement. Note I was very scared Id lose my job so I was willing to work as hard as I could with the debt collectors. He acted like he never had the conversation with me about a payment plan I had stated I wasnt going to be able to afford it so Id want a payment plan of the {$100.00} every week since I had been jobless for awhile do to problems I was having at home so he offered me XXXX if I didnt get approved then we could go forward with our plan B ( payments of {$100.00} ). So I called back and every time Id get someone different so my manager advised to wait till Friday when my payment would be drafted and if not call right back on Tuesday XX/XX/2018 since Saturday theyre most likely be closed and on Mondays I was off. I sent an email to XXXX but only wanted me to call and seemed so rude over the emails so my Manager decides shed call with me and the CSR did state I did talk about the {$100.00} a week but he stated I wouldnt get any kind of proof till I finished the full amount.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-04

Key Biscayne, FL

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: This Debt collection shouldve been already off my credit report, but what they did was reopened it up right before the 7 yrs was up to allow it to stay in my credit report longer. I dont feel thats fair because Ive waited my allotted time for it to be removed & for them to just open it back up is a bunch of XXXX.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-02

Glendale, CO

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: This debt is an entire account full of fraudulent charges that were added to my account by a mentally unstable individual working for the building management company, XXXX XXXX XXXX, who run the XXXX apartment building. This individual falsified and concealed information as well as distributed my personal information to other tenants and submitting fraudulent claims in court to further inflate their charges. All charges were created within 7 days of or immediately after I moved out, without any communication, simply a bill sent two weeks after move-out. Most notably, they are attempting to collect money for " Legal Charges '' which include {$750.00} of legal charges to reimburse them for an eviction case they fraudulently filed in court AFTER I already moved out. Again, they are attempting to assess " legal charges '' for a case that did not, and never could have, come before a judge. Therefore, it was an attempt to obtain financial gain by deception. The very definition of fraud. I provided written notice to move-out more than 90 days prior to moving out of the building from which the building management created these charges and have a written statement FROM the building manager at the time acknowledging this and stating very clearly that there would be no additional charges.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-02

Wallington, NJ

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: Ive been given conflicting information about this debt. Initially, the debt was reported as being included in my bankruptcy, now its being collected. I do not owe the amount listed.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-02

Seattle, WA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: The original amount has been changed. I do not believe the amount being asked to pay is in accordance with the original agreement. I want to see the original agreement from this company.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Timely Response

2019-08-01

Houston, TX

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: I noticed a collection account on my credit report from IQ DATA I sent for validation of the debt because the amount was not right This agency won't answer me nor respond to my disputes YET THEY CONTINUE TO ADD MORE AND MORE TO THE BALANCE This agency are not in compliance and I want them deleted from my credit file
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-31

Granger, IN

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-31

Bedford, TX

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: I have contacted XXXX and XXXX numerous times in last 2 yrs. about taking out fraudulent debt collection activity from my account. I have submitted police report and affidavits. It has been two years and they keep telling me the are investigating. The investigation and it will be removed from my credit in 30 days. They keep coming back and stating IQ DATA INTERNATIONAL will not allow them to take my fraudulent debt out. I have contacted and submitted all of the above information twice via mail to IQ data. First time they stated they didn't get the mail so second time I mailed them a certified copy. I tried to call ID Data on XXXX and person XXXX, stated what I have submitted is not enough. I explained to her that I have submitted everything they have asked for. " She kept saying in LOUD voice, " it's not up to me SIR '', It's not up to me ''. I hung up and asked to speak to supervisor and left a message. " She was in a Meeting ''. No call back from her. I have already submitted complain against ID Data earlier. This complaint is against XXXX and XXXX for failing to take out false information from my credit report for two yrs while acknowledging that they have everything they need from my end for submitting a fraudulent account information.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with non-monetary relief

Timely Response

2019-07-31

Spartanburg, SC

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-29

Marietta, GA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-28

Quartzsite, AZ

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: XXXX XXXX was an apt complex in XXXX, Arizona. I resided in that apt from XXXX and moved out in XXXX of XXXX. I first received a bill for " damages '' that my deposit did not cover and I sent over a payment of {$240.00} on XX/XX/XXXX. About a year later I received another bill roughly in the amount of {$1500.00} for unpaid rent for XXXX of XXXX and for more " damages ''. I than paid another {$300.00} on XX/XX/XXXX only for damages and left the remaining balance to prove my case that I did not owe any past due rent. XXXX XXXX claims that I did not pay rent for XX/XX/XXXX and sent my account over to IQ DATA Collection Agency. I sent them a copy of the cashiers check on XX/XX/XXXX showing the amount of {$980.00} made on XX/XX/XXXX from XXXX XXXX XXXX XXXX. It was verified that the check was not cashed until XX/XX/XXXX, which was 4 months later. I have called IQ DATA and spoken with their customer service and with their unit manager XXXX XXXX on numerous occasions ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ). My last conversation with XXXX XXXX on XX/XX/XXXX, XXXX had told me that XXXX XXXX is denying the proof that I had submitted, which was the copy of the cashiers check and a verification letter from my bank saying that the check was indeed cashed on XX/XX/XXXX. On the copy of the cashiers check that my bank sent me, was a stamp and a signature of the apartment complex depositing the check into their XXXX XXXX account. I have contacted XXXX XXXX Apt complex and they told me to contact XXXX XXXX XXXX. I have also tried a few times to dispute this with XXXX.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with non-monetary relief

Timely Response

2019-07-27

Indianapolis, IN

Written notification about debt

Debt collection: Mortgage debt

Didn't receive notice of right to dispute
Complaint: At such a young age a made a mistake of signing a lease for a apartment without knowing better, did not have the apartment for not even a month no rent was ever paid, I lost my vehicle and job at the age of XXXX and could not keep the apt by the time I realized what was going on and how it would affect my future it was too late I would like this please dropped for the reason of only being in possession of this apt for a month and not receiving the right direction of action to take.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-27

Washington Green, CT

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: I don't have an itemized explanation of the debt from the collector, However, they say that I owe {$2100.00} to a Creditor named XXXX XXXX for legal fees, cleaning, and rent which is not applicable to me. I think they are starting from XX/XX/2019 which is before the time I legally moved from the Apartment. The Collection agency is IQ DATA INTERNATIONAL. XXXX XXXX XXXX, XXXX, WASHINGTON XXXX. THE CREDITOR IS XXXX XXXX XXXX OF XXXX XXXX XXXX XXXX XXXX CT XXXX. THIS CREDITOR IS SCAMMING TENANTS TO MAKE MONEY.
Company Response: Company believes complaint caused principally by actions of third party outside the control or direction of the company Closed with non-monetary relief

Timely Response