Hunter Warfield, Inc

2018-08-12

Key Biscayne, FL

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-11

Finksburg, MD

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: Hunter-Warfield was assigned a missed {$24.00} flex pay from XXXX which went unpaid when I did not not enter the renewal for my credit card with a new expiration date. They REFUSED to send me a written bill, They REFUSED to answer the phone. Then they REFUSED to answer my numerous voice messages that I left for them ... because hey its only {$24.00} bucks and they can not be bothered. Since they are so shady I REFUSE to make an automated payment. I will only pay by traceable check or money order. I am not going to place myself in a position where they are enabled to rob me and max out one of my cards or clear out my bank accounts. They are shady and frightening!
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-08-11

Cypress, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-10

Houston, TX

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-10

Chicago, IL

Took or threatened to take negative or legal action

Debt collection: Other debt

Seized or attempted to seize your property
Complaint: On XX/XX/2018 Hunter Warfield a collection agency called my mom who is a co signer for a leased apartment about a debt that I owe them. They violated several articles of the Federal Debt Collection Practices Act ( FDCPA ). 1. They called a house number that was never given to them and spoke to my moms estranged husband ( third party ) and the gave him personal information about this debt. His name is no where on the account and has not been given permission by my mom or myself to discuss this account as they are separated. 2. I've already set up an agreement for payment to the account and asked them to no longer call my mom on this account. My mom is elderly and they called her with threats and scare tactics in order to get a full payment out of her at that moment. 3. They threaten they would put a lease on her house which she no longer lives in because she is estranged from her husband 4. They told her she will never be able to lease or get another place to stay. 5. They told her interest and fees where being added daily and that the longer its not paid that it will cost more. And that the debt is edging up towards {$6000.00} ( false I was told {$5600.00} ) FDCPA clearly states that a collector can not misrepresent the amount. And that they can not add interest or fees not added in the original agreement. I signed a lease with a apartment complex not with Hunter warfield. They used abusive language towards my mom trying to scare her into giving up her money and use the threat of taking a lien on her house to scare her even more.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-10

Wesley Chapel, FL

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: I sent two certified return receipt letters the first was signed for on XX/XX/2018 that letter was a letter to negotiate payoff and I heard nothing then I sent another letter to tell them since they did not reply I want them to remove from my credit and that was signed for on XX/XX/2018, as of today XX/XX/2018 I still have not heard from them at all. They removed this same collection last year and put it back on about 8 months ago.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-07

Bellevue, TX

Communication tactics

Debt collection: Other debt

Used obscene, profane, or other abusive language
Complaint: I am submitting this formal complaint to report the very, very, very abusive tactics of Hunter Warfield Inc. I was shocked when I called to inquirie about a debt of {$230.00}. I also clearly verified myself and stated clearly " I AM CALLING TO REQUEST SOME TYPE OF FAIR SETTLEMENT TO PAY THIS OFF AND CLOSE THIS OUT COMPLETELY ''. Apparently, I was billed for a little over {$120.00} that I was completely unaware of and this company has added exhorbent, unreasonable fees. I simply asked them to make a FAIR ADJUSTMENT so that I can pay this fair amount off. I am shocked that I was met with being BULLIED, LIED TO, HUMILIATED, PASSED TO ANOTHER AGENT WHEN I ASKED FOR A MANAGER. XXXX XXXX AND XXXX XXXX XXXX alias if not real names made every effort to Badger, Belittle, Provoke me, Disrespect me, Misrepresent the simple facts of payoff request discussion. Worse of all they continued to demand the address of the Safe house or Women 's shelter that had to assist my leaving a dangerous, life threatening situation. I offered my police report, crime victims address- but they kept badgering and so disrespect me. I was shaken over a simple matter and simple request for fair final payment request. I even asked over and over what amount might I pay to FULLY RESOLVE this and XXXX it. ( I only owed one other creditor. I called them-they faxed settlement letter, I paid full amount as agreed ) ; but, Hunter Warfield agents are dogmatic, ABUSIVE, demeaning and disrespectful while I WAS TRYING TO PAY A FULL FAIR SETTLEMENT TO XXXX THIS.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-08-07

Bellaire, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: XXXX XXXX will not move inaccurate info that the other company have also ftc violation and police violations sent hpd and fair credit act XXXX had the never to say my police reports were fame whey dont they call me and we can go up there together and ask the police department if they were real!!! i'll pay for the trip to XXXX but if they are real i get all the pain suffering and lost income and i get to file XXXX insurance policy hippa violaiton XXXX XXXX are using unfairl pratices to ftc vilation and fair credit report act an hippa
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-07

Indianapolis, IN

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: The attached collection notice was uploaded to me on a previous complaint. This notice was never sent to me. It is a false statement the company is making that this collection notice was ever sent to me. They had 30 days to send me a written notification of the debt, which did not happen. As well, I requested a validation of the debt to be provided and 30 days to respond to the validation request. This request was never fulfilled. Attached is the lease documents that the company provided in my last complaint to the CFPB. With these documents they claim that the debt is validated. Where in the documents are my lease break terms or any information pertaining to the validation of the debt? There is no documentation proving that this is a valid debt nor have they validated the debt. It is a fraudulent debt and any attempts by myself to clear this up with the company or Hunter Warfield has been met with responses related to, " We don't care, pay us. '' To say this is a proper way of handling a debt collection from beginning to end would be far from the truth.
Company Response: Closed with explanation

Timely Response

2018-08-07

Lk Buena Vis, FL

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: XXXX, XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX, XXXX, FL XXXX XX/XX/XXXX TO WHOM IT MAY CONCERN ATTENTION DISPUTE DEPARTMENT : Your company have violated FCRA 615 ( f ) ( 15 U.S.C. 1681m ( f ) ) ( f ) Prohibition on sale or transfer of debt caused by identity theft You have not responded to my request to provide me with an investigation report. I need this resolve, under the Fair Credit Reporting Act, these disputed items may not appear on my credit report if they can not be supported by any evidence ( 1 ) In general No person ( company ) shall sell, transfer for consideration, or place for collection a debt that such person has been notified under section 1681c-2 of this title has resulted from identity theft. ( 2 ) Applicability The prohibitions of this subsection shall apply to all persons collecting a debt described in paragraph ( 1 ) after the date of a notification under paragraph ( 1 ). ( 3 ) Rule of construction Nothing in this subsection shall be construed to prohibit -- ( A ) The repurchase of a debt in any case in which the assignee of the debt requires such repurchase because the debt has resulted from identity theft ; ( B ) the securitization of a debt or the pledging of a portfolio of debt as collateral in connection with a borrowing ; or ( C ) the transfer of debt as a result of a merger, acquisition, purchase and assumption transaction, or transfer of substantially all of the assets of an entity. A person that furnishes information to any consumer reporting agency shall have in place reasonable procedures to respond to any notification that it receives from a consumer reporting agency under section 1681c-2 of this title relating to information resulting from identity theft, to prevent that person from refurnishing such blocked information. The reference items are listed below please take this matter very serious XXXX XXXX XXXX I have report your company to XXXX As a form of record and I am prepare to sue your company Example In re XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX Litigation, Case No. XXXX, in the XXXX XXXX XXXX for the XXXX District of California Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX, XXXX SOC SEC # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX, XXXX, FL XXXX
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-07

Foothill Ranch, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: This was originally disputed when they contacted me last year. I was under eviction proceedings from XXXX. I had no idea, so as soon as I found out about it I hired an attorney and took care of it. The judgement was vacated prior to me moving out of the apartment. With the judgement being vacated, our lease was terminated and all obligations were therefore met. I had my attorney speak with Hunter Warfield after they refused sending me debt validation. He spoke with them in XX/XX/XXXX & XX/XX/2017 multiple times. They stated they were removing the account and it wouldn't be reported onto my credit report. I got a notification recently that as of XX/XX/2017 it is being reported to all XXXX bureaus in the amount of {$2300.00}. I have called repeatedly and they won't acknowledge anything unless they speak to my attorney. I have sent them multiple letters ( certified ) and emails with the order of the judgement being vacated. They are in violation of the FDCPA and not following the law. Please have them remove this from my reports as they have been in violation for almost a year. The next step is filing suit against them for violation and damages.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-06

Shalimar, FL

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: I keep getting phone calls from Hunter Warfield Company. Latest call was at XXXX XXXX today. The number that called me was from XXXX. I called them back and they stated they are debt collection agency and trying to contact a XXXX XXXX. I am not XXXX XXXX and do not have any bad debts, from last 40 years. I did have bad debt almost 50 years ago, but nothing since then. I have asked them to stop calling me as I am XXXX years old and in poor health. They keep saying that will mark my number- XXXX as bad number for this person, but the calls keep coming.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-06

Atlanta, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: HUNTER WARFIELD XXXX XXXX XXXX XXXX, FL XXXX XX/XX/18 Re : Account # XXXX I have received your attempt of validation of the above mentioned account and have several issues to address with your claim that I owe this ALLEGED debt to your organization. First, you have not, by any means, managed to prove to me that I owe this alleged to YOUR organization. You have not provided me with a signature that undoubtedly proves that I have some sort of contractual obligation to pay YOU ( OR provided me with a complete statement of accounting as required by law to be considered full and complete validation ). Second, you have also not sufficiently proven to me that I owe this alleged debt to ( Creditor Name Here ) by providing me with a copy of a signature on a contract that I supposedly signed ( OR provided me with a complete statement of accounting as required by law to be considered full and complete validation ). You have merely supplied me with copies of alleged bills on the account in question ( OR contract ). This does not sufficiently prove that there is any legal, contractual obligation between myself, your agency or the creditor. If you can not provide me with a copy of MY signature on a contract with ( Creditor Name Here ), I submit to you that this debt is unverified and reporting it to ANY Credit Reporting Repository is a direct violation of theFDCPA. Continuing collection attempts on this account can and WILL be considered harassment under theFDCPA. ( Optional ) Fourth, I do not appreciate the insulting tone that my validation request was answered in. I have a right to request ANY and ALL proof that I owe this alleged to your organization AND to the original creditor. Your answers were rude and insulting and I WILL be sure to report this negative response to theFTCand theXXXX. This was completely uncalled for as I am acting within MY rights under theFDCPAandFCRA. I DO NOT have any contractual obligation to pay YOU at this point as you have failed to provide ANY proof of that. A copy of an alleged bill is simply not enough satisfactory proof that I, personally, incurred this alleged debt. I, again, request that your company PROVE to me, beyond a shadow of a doubt, that I incurred this alleged debt by providing to me a copy of my signature on some type of contract. I also request that your company IMMEDIATELY abide by the rules and regulations of theFDCPAand CEASE all collection attempts on this account, including, but not limited to, removing ANY listing on my credit file that may be damaging to my credit status and verifying this information with the credit bureaus. I have enclosed another copy of my validation request, as amended and set forth that you now have 15 days to respond before further action is taken on my part. Please note the changes made within the validation request itself and answer ALL questions accordingly, along with providing the information that I have requested. Sincerely XXXX XXXX
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-03

South Florida, FL

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: Hunter Warfield is attempting to collect a misrepresented amount. They are trying to collect interest, fees and other charges on top of the amount that was originally owed. This debt is a joint debt. I sent Hunter Warfield a letter in which the XXXX XXXX leasing office signed paperwork for me to move out to a different apartment. I disputed this charge and sent XXXX XXXX a 30-day demand letter to which I never received a response. This letter was emailed and sent certified mail.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-02

Decker Pr, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-02

Miami, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-02

Everman, TX

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-08-01

Las Vegas, NV

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: I spoke to XXXX XXXX and settled the debt with them. They were supposed to contact Hunter Warfield. However after months of emails am still receiving collection calls and this debt was supposed to be removed per my email with XXXX
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2018-08-01

Shiloh, PA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2018-07-31

Houston, TX

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-07-30

Patterson, MD

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened to sue you for very old debt
Complaint: Hunter Warfield is a debt collection agency for XXXX XXXX XXXX apartments where I used to live in XXXX. I made an agreement with XXXX XXXX to pay off the debt, but I lost my job after I made the commitment and was unable to pay the balance due. I was unable to receive unemployment, so I had no income coming in and in the process I lost my mother whom I was taking care of. I finally got a full time job in XX/XX/XXXX and I started making payments towards Hunter Warfield in XX/XX/XXXX when I finally able to speak with them. XX/XX/XXXX {$120.00}, XX/XX/XXXX {$75.00}, XX/XX/XXXX {$75.00}, XX/XX/XXXX - {$75.00} and XX/XX/XXXX - {$75.00}. The last two checks had to send a sigh receipt because they are holding on to the checks and stating that they are receiving them late. It only takes three business days from Maryland to Florida. The check for XX/XX/XXXX has not been cash but they received it and when I spoke with them today, they stated I was referred to an Attorney office because I didn't send the checks on time. I filed a compliant with XXXX of Florida but no results and no resolution. It was just left alone. Why am I going to court when I am making consistent payments to the collection agency and we never discuss a particular date that it had to be in there office. It's like they are bullying people to get what they want, know what it takes to get it.
Company Response: Closed with explanation

Timely Response

2018-07-30

Quartzsite, AZ

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Complaint: This company is reporting unfair, and unverifiable information on my credit report, they are stating that I'm in a term monthly with this company. I have rented two property with this company I stayed in Both homes for 1 year only this company unfairly did not returned my security deposit of over XXXX for XXXX XXXX and XXXX for the other home. this company has yet to provide me or prove to me that I owe the sum amount of XXXX for one home and XXXX for only staying there one year in each property. I have contact XXXX and XXXX to ask them to remove these derogatory remarks on my credit report as it is hindering my credit. There response from the credit Bureau is that the information meets requirement of the fair credit reporting act ). However I still have not been provided any proof after sending several letters asking for this information. I have enclosed some move out pictures from both residents
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-07-28

Moapa, NV

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: XX/XX/18 I contacted Hunter Warfield acct # XXXX XXXX XXXX they advised my account is being handled by an Atty office XXXX XXXX XXXX XXXX XXXX, XXXX that which I contacted advised that I'm a XXXX veteran and they advised the account is in pre-litigation I advised I would like to settle the account for {$1000.00} they told me to send over a financial analysis of my debt to income ratio which I did and haven't heard a response back. This kind of tactic of threatening to take me to court due to I had to move out of the apt due to I was injured on XXXX XXXX I incurred a XXXX injury along with XXXX side XXXX and they were aware of this and still continued to access me charges to my account and they also knew that my status was under Servicemens Civil Relief Act and didn't make the necessary changes to the account. This has continued to cause me and my family mental aguish and has affected mine and my spouse XXXX XXXX credit horribly. There scare tactics and not looking into someone's status especially dealing with health issues and charging unethical fees of adding on military discount fees back to our lease because we had to move out and not honoring the SCRA status of terminating my lease. Your attention and assistance to close this matter once and for all. Sincerely, XXXX XXXX XXXX ( XXXX ) XXXX
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-07-26

MN

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Information is incorrect
Complaint: I did try to contact rental history reports and Hunter Warfield about inaccuracies all my file and I have a court document that I sent to rental history reports about me and my daughter because she's in the household and also on the report they refused to remove it they refuse to correct the file we keep going around in circles they think it's a joke and it's not funny to me this is stopping me from getting an apartment and they just don't care Hunter Warfield is being rude and disrespectful and I've tried to explain to them what it was and I have proof but they refused to listen to me they keep talking over me and not listen to what I'm saying to them
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2018-07-26

Magnolia, TX

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened to sue you for very old debt
Complaint: On XX/XX/2018, I received a call from Hunter Warfield Inc.. I have been attempting to settle this debt with them for almost 2 years now. I have offered a payment plan that I could afford, and they refused to accept that amount. Although it was minimal, it was a payment that would have caught me almost half way up by now, but instead, none of it has been paid. After they called me and I told them what I could pay, they still would not accept it. Even though the amount that they wanted me to pay was way more than I can afford at this time, I decided to call back on my way home from work to go ahead and make the payment arrangement to pay their " acceptable '' price. I recently started working a weekend job along with my full-time position, and was hoping this would cover the " acceptable '' price. So, when I called them back, I got a new representative named XXXX XXXX, who said his job title was " Pre Legal Auditor ''. XXXX belittled me on the phone saying things such as : " Why haven't you and your husband pulled together your funds for the last 2 years to pay this, '' " What would make you think THAT is an acceptable payment?, '' " What have you been doing for the last two years that you still can't make more of a payment? '' I asked XXXX to please stop making it personal, but he continued saying the same things over and over again, claiming that I was wasting his time. It took me asking 3 times before he even told me a settlement amount, which was {$4000.00} out of the {$5000.00} that we owe. He said that he would not tell me the amount because I had stated that I couldn't pay it at this time, so it was pointless to give me an amount because I would not be able to save up for this, as they were planning to take legal action before I'm able to save up. After I was belittled on the phone for about 10 minutes, I asked to speak to his supervisor, who was even worse. He said the same things to me that XXXX did, and even at the end of my conversation with him, I said " I am more than willing to pay the debt, so I will do my best to get it to you all as soon as possible. He YELLED at me and said " You don't have time to think about this, you only have until Friday before we take legal action. '' Both XXXX and his supervisor talked about how " their client '' wasn't interested in my minimal payment, yet the account was sold almost an entire year ago, so they shouldn't have even brought the old creditor in to the equation at alll, but they certainly did. All of the above is true, and Hunter Warfield would have this on their recorded line, as that was what I was told every time I talked to a new person.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response