HUNTINGTON NATIONAL BANK, THE
Consumer Complaints
There are over 2557 complaints on file for HUNTINGTON NATIONAL BANK, THE. Dated between 2019-12-07 and 2012-01-25.
Complaints Page 59
2016-08-02
OH
Deposits and withdrawals
Bank account or service: Other bank product/service
Complaint: REQUESTED ASSISTANCE WITH A DEPOSIT THAT WAS DEPOSITED INTO MY ACCT WRONG IN 2014 DUE TO AN AUDIT BY THE IRS. WENT TO THE BRANCH WERE THE PROBLEM HAPPENED AND EXPLAINED THE SITUATION. THE TELLER TOLD ME NO PROBLEM SHE LOOKED UP THE ACCT THE CHECK CAME FROM WROTE DOWN CHECK NUMBERS THAT MATCHED THE AMOUNT I WAS LOOKING FOR AND SAID THEY WOULD SEND THEM TO ME. IT WOULD TAKE 7 - 10 DAYS. I WAITED WENT BACK AFTER ABOUT 12 DAYS ASKED IF THEY KNOW ANYTHING ABOUT THE CHECK REQUEST. SHE TOLD ME NO THAT ONCE REQUEST IS MADE THEY WOULD CONTACT ME DIRECTLY, TO JUST WAIT I WAITED A COUPLE MORE DAYS AND WENT BACK AND EXPLAINED AGAIN THAT I HAVE A DEADLINE WITH THE IRS I REALLY NEED THIS INFO AND THE REQUEST DID NOT WORK. AT WHICH POINT THE TELLER TOLD ME IT WAS NOT THERE PROBLEM. WHICH IT WAS BECAUSE HAD THEY CORRECTLY DEPOSITED MY CHECK THERE WOULD BE AN IMAGE ATTACHED SHOWING WHERE IT CAME FROM. THE MANAGER THEN CAME OUT AND TOLD ME THEY CAN NOT REQUEST COPIES OF CHECKS OVER 2 YEARS OLD SO THEY WOULD HAVE TO REQUEST COPIES OF THE STATEMENTS. GAVE HER THE NAME ON THE ACCOUNT AND ASKED HOW LONG IT WOULD TAKE SINCE I HAVE A DEADLINE AND THE FIRST PERSON I TALKED TO DID NOT REQUEST THE CORRECT INFO. SHE SAID NOT HER PROBLEM ALL SHE COULD DO WAS PUT IN THE REQUEST AND CALL ME WHEN SHE HEARD SOMETHING. CHECKED WITH HER THE NEXT DAY AND WAS TOLD SHE WOULD CALL ME WHEN AND IF SHE GOT ANYTHING BACK FROM THE REQUEST, AT WHICH POINT I CALLED THE XXXX NUMBER SPOKE TO A CALL CENTER AGENT AND AFTER AN HOUR AND GETTING NO WHERE I ASKED TO SPEAK TO A MANAGER AND WITHIN 10 MINS SHE TOLD ME SHE LOCATED THE CHECK I NEEDED AND WOULD EMAIL IT TO ME. I THEN GET A VOICE MAIL STATING SHE COULD NOT EMAIL DID I WANT HER TO FAX OR SEND IT TO A BRANCH SO I COULD PICK IT UP. I STILL HAVE THE VOICE MAIL. I CALLED BACK AND WAS TOLD THEY COULD NOT PUT ME IN TOUCH WITH THE SAME MANAGER BUT THEY WOULD SEND HER AN EMAIL TO FAX THE INFO. I REQUESTED THAT ONCE IT WAS SENT TO PLEASE LET ME KNOW. NO ONE EVER CALLED ME. I CALLED BACK THE NEXT DAY. SPENT OVER AN HOUR WITH A CALL CENTER AGENT AND GOT NO WHERE ASKED TO SPEAK TO A MANAGER, HE TOLD ME HE WOULD PUT IN A REQUEST FOR THE STATEMENTS I EXPLAINED THAT I HAD ALREADY DONE THAT THAT THERE SEEMS TO BE AN ISSUE BECAUSE I SHOULD HAVE HAD THE INFO ALREADY AND I HAVE BEEN WAITING OVER 3 WEEKS AND I HAVE A DEADLINE. HE AGAIN SAID THAT IS ALL HE CAN DO FOR ME. AT THIS POINT I AM CRYING AND YELLING BECAUSE NO ONE IS TRYING TO HELP ME OR LISTING THAT MAYBE SOMEONE NEEDS TO DO SOMETHING MORE BECAUSE THEY HAVE N'T BEEN ABLE TO FIND WHAT I NEED BY REQUEST. I CALLED BACK GOT ANOTHER MANAGER AND AFTER 2 HRS SHE STATED AGAIN THE CHECK IS OVER 2 YRS OLD SO I WOULD NEED THE STATEMENTS. AND THAT SHE WAS GOING TO ESCALATE THE ISSUE AND I AGAIN SAID MY DEADLINE IS MONDAY. SINCE THEY LOST THE IMAGE OF THE ORIGINAL CHECK AND COULD NOT SEEM TO FIGURE OUT HOW TO GET ME THE STATEMENT OR COPY THAT COULD THEY PLEASE CONTACT THE IRS AGENT AND EXPLAIN WHAT THE PROBLEM WAS SO I COULD GET AN EXTENSION AND THEY SAID NO. GOT A CALL TODAY SAYING I COULD NOT EVEN REQUEST THE INFO THE EXECUTOR WOULD HAVE TO THIS IS INFO I SHOULD HAVE BEEN GIVEN A MONTH AND A HALF AGO SO THAT DID NOT MISS MY DEADLINE AND HAVE TO PAY TAXES. I WAS TREATED VERY RUDELY AND DISMISSIVE AND NO ONE LISTENED WHEN I ASKED FOR HELP TO FIX A SITUATION THEY CREATED
Company Response: Closed
2016-08-02
Elyria, OH
Account opening, closing, or management
Bank account or service: Checking account
Company Response: Closed with monetary relief
2016-08-02
Occoquan, VA
Applied for loan/did not receive money
Consumer Loan: Title loan
Complaint: XXXX XXXX XXXX poses as a lender who lend money to XXXX like myself.
I poses as a lender for XXXX branch in XXXX Ohio. I wired to him {$1600.00} as fees and can not deliver. I told him today is a do or do n't. If he can not deliver refund me the money or I will get proper authority involved. He wrote me to say this : " Have you enrolled for anti money laundering program. If not then you have to get it done before funds will reflect in your account. I can help you with that. ''
Company Response: Closed with explanation
2016-08-01
MI
Deposits and withdrawals
Bank account or service: Checking account
Complaint: I filed complaint number XXXX. However Huntington has done the same thing in XXXX, they sent me errant statements reprinted which were wrong then started the month off with a {$160.00} false overdraw which became {$490.00} in a week without any purchase. Also when a automatic deposit was credited to my account on XXXX XXXX. 2016 I checked account balance and they had purchases made on XXXX XXXX listed as XXXX XXXX, 2016 with {$300.00} missing from account balance along with purchases i had n't made. Someone inside bank is messing with account and seems they want me to know it.
Company Response: Closed with explanation
2016-07-28
Rochester, OH
Cont'd attempts collect debt not owed
Debt collection: I do not know
Debt resulted from identity theft
Complaint: I am a Victim of Identity Theft. For months now, I have been trying to repair the damage that my Credit Worthiness has sustained as a result of this violation of my Financial privacy. I 'm at my wick 's end trying to resolve this matter. Some assistance and direction would be greatly appreciated. Thanks.
Company Response: Closed with explanation
2016-07-28
Rochester, OH
Deposits and withdrawals
Bank account or service: Checking account
Company Response: Closed with monetary relief
2016-07-26
Cleveland, OH
Account opening, closing, or management
Bank account or service: Checking account
Company Response: Closed with monetary relief
2016-07-25
Columbus, OH
Account opening, closing, or management
Bank account or service: (CD) Certificate of deposit
Company Response: Closed with explanation
2016-07-22
Lewis Center, OH
APR or interest rate
Credit card:
Company Response: Closed with monetary relief
2016-07-22
West Brandywine, PA
Loan modification,collection,foreclosure
Mortgage: Other mortgage
Company Response: Closed with explanation
2016-07-21
Spfld, OH
Closing/Cancelling account
Credit card:
Company Response: Closed with explanation
2016-07-21
West Brandywine, PA
Loan modification,collection,foreclosure
Mortgage: Conventional fixed mortgage
Company Response: Closed with explanation
2016-07-20
Gr, MI
Application, originator, mortgage broker
Mortgage: Other mortgage
Company Response: Closed with explanation
2016-07-19
Rochester, OH
Deposits and withdrawals
Bank account or service: Checking account
Company Response: Closed with explanation
2016-07-16
Brownstone, PA
Account opening, closing, or management
Bank account or service: Savings account
Company Response: Closed with monetary relief
2016-07-16
Westland, MI
Account opening, closing, or management
Bank account or service: Checking account
Company Response: Closed
2016-07-15
Indianapolis, IN
Deposits and withdrawals
Bank account or service: Savings account
Company Response: Closed with monetary relief
2016-07-15
Howell, MI
Account opening, closing, or management
Bank account or service: Other bank product/service
Company Response: Closed with explanation
2016-07-08
Canton, OH
Account opening, closing, or management
Bank account or service: Checking account
Company Response: Closed with explanation
2016-07-08
Fort Pierce, FL
Account opening, closing, or management
Bank account or service: Other bank product/service
Company Response: Closed with explanation
2016-07-07
Rochester, OH
Deposits and withdrawals
Bank account or service: Other bank product/service
Company Response: Closed with explanation
2016-07-06
Natrona Hts, PA
Account opening, closing, or management
Bank account or service: Other bank product/service
Company Response: Closed with monetary relief
2016-07-06
Cleveland, OH
Account opening, closing, or management
Bank account or service: Checking account
Company Response: Closed with explanation
2016-07-06
Columbus, OH
Account opening, closing, or management
Bank account or service: Checking account
Company Response: Closed with explanation
2016-07-06
Detroit, MI
Account opening, closing, or management
Bank account or service: Other bank product/service
Complaint: This is in response to company 's reply to case number XXXX : We were not advised of ANY of things the company mentioned in their response to my complaint. The company of record which I desired a business line of credit for was Base Operations, an 8 year old company at that time that had XXXX XXXX XXXX as well as XXXX XXXX and XXXX Business credit lines reporting at the time of the request. I was looking for a business line apart from my personal consumer credit profile, not BASED on it. While had expected my company 's credit to be hard pulled and maybe a soft pull on me to verify ownership, I never expected a hard pull on my personal consumer credit report. I strongly recommend reconsideration and respectfully request and update.
Company Response: Closed