HUNTINGTON NATIONAL BANK, THE
Consumer Complaints
There are over 2557 complaints on file for HUNTINGTON NATIONAL BANK, THE. Dated between 2019-12-07 and 2012-01-25.
Complaints Page 27
2018-05-04
MI
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: Date : On XX/XX/2017. Someone stole my information and applied for loans. Now i have 6 inquiries on my credit report. I never applied for, co-sign, or gave any of my information to XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, and Huntington Bank. Please help my get these off my credit report.
Company Response: Closed with explanation
2018-05-03
Lady Lake, FL
Problem when making payments
Payday loan, title loan, or personal loan: Personal line of credit
Company Response: Closed with explanation
2018-05-03
Chicago, IL
Managing an account
Checking or savings account: Checking account
Funds not handled or disbursed as instructed
Company Response: Closed with explanation
2018-05-02
Cleveland, OH
Problems at the end of the loan or lease
Vehicle loan or lease: Loan
Unable to receive car title or other problem after the loan is paid off
Company Response: Closed with explanation
2018-05-02
Kalamazoo, MI
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Application denied
Company Response: Closed with explanation
2018-05-01
Managing an account
Checking or savings account: Checking account
Cashing a check
Company Response: Closed with explanation
2018-05-01
Battle Creek, MI
Managing an account
Checking or savings account: Other banking product or service
Cashing a check
Company Response: Closed with explanation
2018-05-01
Mount Clemens, MI
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: Closed with explanation
2018-04-30
OH
Written notification about debt
Debt collection: Credit card debt
Didn't receive enough information to verify debt
Complaint: Huntington has violated 15 USC 1692 by continuing collection activity after a cease and desist and 15 USC 1681 by failing to report complete and accurate information to credit reporting bureaus.
Company Response: Closed with explanation
2018-04-30
Vicksburg, MI
Managing an account
Checking or savings account: Checking account
Problem making or receiving payments
Company Response: Closed with explanation
2018-04-30
Cleveland, OH
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Charged too much interest
Company Response: Closed with non-monetary relief
2018-04-28
Columbus, OH
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Transaction was not authorized
Complaint: Follow-Up to CFPB Complaint ID XXXX In my Huntington Checking Account, XXXX XXXX Reimbursed my account {$41.00} for overcharging my mother after she had already paid her XXXX XXXX XXXX fees. The money was deposited into our account open to be used. My mother also received an email from XXXX XXXX that she was caught up on all of her payments to them ( See attached email ) week or two after we withdrew the {$41.00} from the account, I received an email notification from Huntington to check recent activity on my account. To my surprise, I see two mysterious " MISC '' transactions labelled " REVERSE DEBIT CARD PROVISIONAL CREDIT '', one in the amount of - {$19.00} and another in the amount of - {$20.00} totalling a - {$41.00} in my account. I visited Huntington Bank and spoke with a Banker who directed me and my mother to contact XXXX XXXX, the Banker told me that they had " Disputed against our initial disputed transactions '' even though we had been given the all clear from XXXX XXXX that my mom currently owed nothing in connection with her XXXX XXXX membership, also at no point did XXXX XXXX notify us about this dispute, nor did they ask us for permission to access our account or request authorization from me, the account owner, from subtracting these amounts.Heeding the advice from the Huntington Banker, my mother called XXXX XXXX and spoke with one of their CSRs who re-stated that she knew and could locate absolutely nothing about these changes and, like the email said, My Mom didn't owe anything to XXXX XXXX since the lumpsum payment that she made around XX/XX/XXXX to cover all of her Associate fees/costs at once for the entire upcoming year ( XXXX ), contrary to Huntington, XXXX XXXX claimed that they were NOT the ones who collected these transactions. Because of this, I would like to initiate an investigation into? 1. ) Who exactly made and collected from these two MISC transactions? 2. ) Why weren't we asked for authorization for these transactions to go through? 3. ) Why Didn't XXXX XXXX notify me or my mother that they were disputing against our initial transaction dispute? 4. ) What factual Evidence was provided to constitute XXXX XXXX dipping back into my account to retrieve a refund that they had already granted to me? 5. ) On what grounds was the refund withdrawn? 6. ) How did a Third Party company gain privileged access to my Checkings account when they've only had access to my old debit card ( which was cancelled )? 7. ) I Deactivated overdraft for my Checkings account months ago, so why did Huntington, allow for this unauthorized transaction to go through and put my account into overdraft?? I want this investigation to occur against both parties ; Huntington and XXXX XXXX since both parties adamantly deny having anything to do with these two transactions. If the evidence provided for the withdrawal of the refund is not satisfactory, legal, fair and thoroughly explained in a way that can be reviewed by lawyers I press for all funds taken to be fully restored to my account as well as any overdraft fees accrued. If XXXX XXXX is the party responsible for these MISC transactions, I would like to launch an internal dispute with Huntington ( containing the reasons above ) against the unauthorized transactions. XXXX XXXX Contact : XXXX XXXX XXXX XXXX XXXX
Company Response: Closed with explanation
2018-04-27
KY
Managing an account
Checking or savings account: Checking account
Funds not handled or disbursed as instructed
Complaint: On XX/XX/2018, a payment to my phone bill that I did not authorize came out of my Huntington account. The money was not in this account so my account was overdrafts. The payment was attempted two other times, which I also did not authorize, and three overdraft fees have been assessed, one of which I got returned. The total amount I am out so far is {$75.00}.
Company Response: Closed with explanation
2018-04-26
OH
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Complaint: My checking account has been locked. At no time did I receive any communication from Huntington informing me of the account freeze - no email, no phone call, and no mail. My account has been locked since at least XX/XX/XXXX. On that day I tried to make a payment and was unable to do so. I called three times over the next two weeks and was unable to get a resolution - it was suggested that I try to visit a branch. On XX/XX/XXXX I visited a branch. After about 1/2hr were able to raise somebody from the main office who suggested that the branch send an email detailing 'suspicious deposits '. I sat with the manager and drafted an email detailing all of my deposits. After one week my account was still locked. I visited the branch again and they tried to help. Nothing. My last visit to the same branch was on XX/XX/XXXX. They again tried to help. Today, XX/XX/XXXX, I received a call from the branch indicating that they have not been able to get an answer from corporate. Furthermore, they are unable to get a date when this might be resolved.
Company Response: Closed with explanation
2018-04-26
Middleburg, FL
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: Closed with monetary relief
2018-04-26
Detroit, MI
Struggling to pay mortgage
Mortgage: Conventional home mortgage
Company Response: Closed with explanation
2018-04-26
Lansing, MI
Managing an account
Checking or savings account: Other banking product or service
Problem using a debit or ATM card
Company Response: Closed with explanation
2018-04-26
NJ
Problems at the end of the loan or lease
Vehicle loan or lease: Loan
Unable to receive car title or other problem after the loan is paid off
Complaint: I financed a vehicle through XXXX XXXX and financed by Huntington National Bank of XXXX, Ohio ... .The Loan was paid off as of XX/XX/2018 ... ..After numerous telephone calls and every possible excuse on their end, I have not received my Title ... Please HELP!!!!!!
XXXX XXXX
Company Response: Closed with explanation
2018-04-25
Conneaut, OH
Problem caused by your funds being low
Checking or savings account: Checking account
Non-sufficient funds and associated fees
Company Response: Closed with explanation
2018-04-25
Money was not available when promised
Money transfer, virtual currency, or money service: Domestic (US) money transfer
Company Response: Closed with explanation
2018-04-25
TN
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: Hard Inquiry that the company had no Authorization to do
Company Response: Closed with explanation
2018-04-25
Douglas, MI
Fraud or scam
Money transfer, virtual currency, or money service: Domestic (US) money transfer
Complaint: XXXX XXXX XXXX pickup truck listed for sale on XXXX on central Michigan website. Asking price of {$20000.00} I answered the ad and was in contact with the seller XXXX XXXX from XXXX XXXX, NE. She said she was selling the truck because her husband had died in a bike accident and keeping it really hurt her. She stated she wanted to use XXXX XXXX XXXX for the safety of both of us. I provided my name, address, phone number and she said XXXX would contact me with the information for completing the transaction. They notified me of the bank to send the wire transfer to and once received I would get the delivery information. The bank they first told me to send the funds to was XXXX XXXX XXXX to the account of XXXX XXXX those funds were returned to my account minus {$45.00} with the notation " unable to apply credit ''. So I contacted the number they provided for XXXX and they reissued instructions to the XXXX XXXX to the account of XXXX XXXX That transfer was accepted and I received shipping information that the truck would be shipped with arrival on Saturday XX/XX/XXXX. I would then be allowed five days to inspect the vehicle and if accepted XXXX would release the funds to the seller.The vehicle did not arrive as promised and I have been unable to contact anyone involved in the sale. Internet fraud victim.
Company Response: Closed with monetary relief
2018-04-23
Castle, PA
Incorrect information on your report
Checking or savings account: Savings account
Account status incorrect
Company Response: Closed with explanation
2018-04-23
Lexington, OH
Struggling to pay your bill
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company won't work with you while you're going through financial hardship
Company Response: Closed with explanation
2018-04-21
Euclid, OH
Struggling to pay mortgage
Mortgage: Conventional home mortgage
Complaint: Huntington National Bank of XXXX Ohio, has informed me that I made payments that were not made when due as required by terms of the loan modification. Even though the statement that I received said I could by a LATE charge if after a date.. In the small print on page 3 - it informed me that the modication amount was due on the XXXX of the month.
Company Response: Closed with explanation