DISCOVER BANK

2019-01-28

Los Altos, CA

Managing an account

Checking or savings account: Other banking product or service

Problem using a debit or ATM card
Company Response: Closed with monetary relief

Timely Response

2019-01-28

Pinellas Park, FL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Card was charged for something you did not purchase with the card
Complaint: On XX/XX/XXXX, I received an e-mail from XXXX customer support that my XXXX account was accessed without authorization. Someone had made a purchase of an item and I was charged for it. XXXX secured my account, and I saw the purchase transaction on my Discover Card, which was completed via XXXX. I called Discover Card and notified them of this fraudulent charge on XX/XX/XXXX, and filed a complaint on-line with the message from XXXX as proof of my claim. On XX/XX/XXXX Discover Card reversed its decision to credit my account and kept the charge on my card, saying they have proof from the merchant that I indeed did make this purchase and was sent to my home address. I contacted my attorney 's office about my situation, and on XX/XX/XXXX they sent a letter on my behalf to Discover Card regarding this fraudulent charge. On XX/XX/XXXX Discover again refused to credit my account, saying there is still insufficient information to overturn their initial decision and continue with the dispute. I have several attachments showing the various correspondences between myself, Discover Card, and my attorney 's office.
Company Response: Closed with monetary relief

Timely Response

2019-01-28

Ft Belvoir, VA

Trouble using your card

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company won't increase or decrease your credit limit
Complaint: I have called discover bank back a few times regarding this issue and they keep on saying that my account is suspended due to derogatory marks on my credit report from well on over 12 months ago. I have paid down the balance I have owed on the late payments. They are still saying because of what happened they cant do anything with my account because of my past actions due to Financial hardship. Basically I am just paying down my balance at the moment and i'm still not allow to even use the card i feel like this is racism and messed up I have fixed my past with them and still on a suspended account and cant even get a credit increase.
Company Response: Closed with explanation

Timely Response

2019-01-28

Great Notch, NJ

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Overcharged for something you did purchase with the card
Complaint: My previous gym keeps billing me on Discover Credit card. I didn`t use that gym for the last year. Yet they keep billing me the membership fees. I canceled it and I asked Discover card to stop paying them. They kept transferring money to them. I kept asking for dispute but still, it is not working. The amount is $ XXXX monthly. They started to bill me XX/XX/XXXX until XX/XX/XXXX. I stopped going to that gym in XX/XX/XXXX.
Company Response: Closed with non-monetary relief

Timely Response

2019-01-28

Riverton, UT

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Complaint: I made a purchase on Discover credit card for {$6000.00} to XXXX. The total amount paid to XXXX was {$31000.00} on XX/XX/XXXX for a service that was not rendered. I contacted XXXX about the problem of services not being met on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX. Each time my problem was just ignored about the problem of services not being met. I was never able to talk with the owner. I was promised certain outlined items they would not provide and a guarantee if I did certain outlined items the company would stick with me until I made my money back. The company XXXX was shut down on XX/XX/XXXX by the Minnesota FTC for being a scam. The government froze all their assets. I have sent paperwork, invoices, contract, guarantee, multiple letters explaining the situation to Discover card. XXXX from the executive office reviewed the case. My request was denied. No specific reason was given. I was never asked for more paperwork to prove my claim. I received 2-3 letters and emails that were generated from a standardized form. When I contacted XXXX about those letters and emails he said he did not send them that they were just sent. That tells me that no one is really reviewing my case. The dispute committee is sending random letters and emails that they have no permission to send. These actions by Discover card are unprofessional. The dispute committee also took a week to get paperwork to XXXX that I had faxed. If I hadn't of followed up every week with XXXX he would've never received all my documentation. I still don't know if all my paperwork was received by Discover card because every time I asked XXXX for specific work he never answered me. This is so unprofessional and has caused me great XXXX. I still owe {$31000.00} to credit cards that were used to pay XXXX. I never made a penny on the services they provided in fact I ended up with {$5000.00} more in debt trying to do the program the way they told me to do it. Why should I have to pay for a company that is a scam and be left with thousands of dollars in debt. Discover card said they would provide a fair resolution. Zero is not a fair resolution. Thank you
Company Response: Closed with explanation

Timely Response

2019-01-27

Aloma, FL

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation

Timely Response

2019-01-27

Largo, FL

Problem with a credit reporting company's investigation into an existing problem

Student loan: Private student loan

Problem with personal statement of dispute
Company Response: Closed with non-monetary relief

Timely Response

2019-01-27

Bonney Lake, WA

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response

2019-01-26

Oxford, GA

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Card was charged for something you did not purchase with the card
Complaint: Discover notified me last year that it had discovered fraudulent activity on my card, although it did not tell me how or where my card was used. I checked my bill and noticed a {$95.00} charge at a local XXXX from XX/XX/2018. I did not make that charge, I did not lend my card to anyone and had not lost my card. So I disputed the charge. Discover issued a credit and the incident went out of my mind. I received a replacement card, which I barely used, and then lost. I immediately requested a replacement which I received this week. I also noticed a {$95.00} charge on my account which had no detail, which I could not dispute, and which I did not recognize. I contacted Discover immediately. I received exceedingly poor customer service but no explanation so asked for someone to contact me. Today, I received a letter stating that the charge was deemed valid, which it is not. I also did not receive any inquiry from Discover about what happened. Evidently, Discover took the last many months to conduct a one-sided review in which it contacted the merchant which provided the date and time of the transaction, but no other information- no purported signature or other way of validating my identity. Discover did provide the date and time of the transaction- a date and time when I was at work, 20 miles away at work in a meeting, according to my work schedule. And this was for more than 30 gallons of unleaded gas. My gas tank is holds less than 14 gallon, and I use premium, not unleaded gas. This is not my transaction. But Discover has taken months to render a decision against me ( and remember, Discover identified me to me as a potential victim of fraud right around this time ) and has not provided anyone for me to speak with to provide my evidence refuting this fraudulent transaction.
Company Response: Closed with explanation

Timely Response

2019-01-26

NY

Dealing with your lender or servicer

Student loan: Private student loan

Received bad information about your loan
Complaint: I have repeatedly called on each below date and asked for a " conditional approval letter '' for each of my four loans through Discover which were bought from XXXX XXXX. Each time I asked for the approval letter I was instead sent a copy of my initial loan application before it was approved. In the loan application is says my variable interest rate will be as identified on my conditional approval letter. Discover Student Loans is unable to provide the " conditional approval letter '' which leads me to believe they may be misleading me on my variable interest on all of my loans. Each date I called Discover Student Loans, requested the conditional approval letters and filled a formal complaint. XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX.
Company Response: Closed with explanation

Timely Response

2019-01-26

SD

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Investigation took more than 30 days
Complaint: Discover Card has been harassing me as well as illegally reporting an " Alleged '' credit card in my name with a past due balance. I have taken all steps including filing an ID Theft Report as well as the CFPB. This has been going on since XX/XX/2018 with them continuing to report this credit card on my XXXX credit report under my name and social security number. They have received direction from the South Dakota Attorney General 's Office stating this is an ID Theft incident and are refusing to comply with the Attorney General 's Office directive. They can not provide any contract bearing my signature, they are not licensed to operate in South Dakota and refuse to follow South Dakota Law or Fair Debt Collection Practices Act, and Fair Credit Reporting Act for the past six months.
Company Response: Closed with explanation

Timely Response

2019-01-25

Beyersville, TX

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with non-monetary relief

Timely Response

2019-01-25

Ashville, OH

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: I opened a credit card with XXXX XXXX on XX/XX/XXXX ( card ending in XXXX ), which went into collections and resulted in a debt collection lawsuit being filed against me in XX/XX/XXXX ( XXXX County Common Pleas Court case number XXXX XXXX XXXX ). I also opened a credit card with XXXX XXXX XXXX on XX/XX/XXXX ( card ending in XXXX ), which went into collections and resulted in a debt collection lawsuit being filed against me in XX/XX/XXXX ( XXXX County Municipal Court case number CVF XXXX ). I settled both cases that year and I have since paid the debts off completely. However, XXXX XXXX and XXXX XXXX XXXX both continue to report these accounts negatively. The negative reporting is driving my credit score down and I need the information to be updated with the CRAs to reflect that these disputes have been settled and paid in full.
Company Response: Closed with explanation

Timely Response

2019-01-25

Ft Belvoir, VA

Closing your account

Credit card or prepaid card: General-purpose credit card or charge card

Company closed your account
Complaint: Discover closed my account for inactivity without notification despite the fact that it was in good standing for 24 years. This has caused my credit score to lower and is disrespectful to a long standing customer.
Company Response: Closed with explanation

Timely Response

2019-01-25

Vancouver, WA

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Sued you without properly notifying you of lawsuit
Complaint: This is a Discover credit card debt. XX/XX/XXXX lost my job due to economy downfall. Prior to my job loss I had perfect credit and my Discover card was paid on time. Discover Card debit was turned over to XXXX XXXX XXXX XXXX XXXX I was served papers informing me I was going to be sued I called immediately and began making voluntary {$50.00} month payments.Each year I received a letter telling me to call to review my account, which I did. I continued making payments.XX/XX/XXXX I did not receive a letter, I still made my voluntary payments. Mid XX/XX/XXXX we looked into selling our home for financial reasons and found that XXXX XXXX XXXX XXXX placed a lien on our home. They claim they notified me and I did not respond. That is an untrue statement. Somehow they slipped it threw a different county to mine for a digital signature in my county. I have responded to all request they made. They have been dishonest in their practices. I have three credit cards I make monthly payments to. The other two companies have not done anything underhanded. I'm attaching a letter response from them following another complaint I filed so I could find out what to do. XXXX Title J JUDGMENT Grantor ( s ) XXXX XXXX XXXX, Grantee ( s ) DISCOVER BANK, Parcel ( s ) Excise No. Date Recorded XX/XX/XXXX Recorded By XXXX XXXX XXXX XXXX XXXX
Company Response: Closed with explanation

Timely Response

2019-01-25

Itasca, IL

Other features, terms, or problems

Credit card or prepaid card: General-purpose credit card or charge card

Other problem
Complaint: They took {$200.00} from my bank account as a security deposit. I had to wait until I received the card to cancel it and that took ten days. Once I got the card I canceled it but I was told I wont get the money back for 2 months and then it would take an additional 10 days for a check to be mailed back to me. I am on a tight budget and cant afford it. I did not even use the card.
Company Response: Closed with non-monetary relief

Timely Response

2019-01-24

Bristol, CA

Struggling to pay your bill

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company won't work with you while you're going through financial hardship
Company Response: Closed with explanation

Timely Response

2019-01-24

NJ

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: Discover does not correct my XXXX bureau with proper balance
Company Response: Closed with explanation

Timely Response

2019-01-24

Fort Lauderdale, FL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response

2019-01-24

Patterson, MD

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: The account that is being reported on my credit reports are a result of identity theft Discover Financial Services is claiming that I owe {$4700.00} as of XX/XX/2019. I previously sent them documentation that included an approved police report and an FTC report showing that this was a result of identity theft.
Company Response: Closed with non-monetary relief

Timely Response

2019-01-23

Mount Oliver, PA

Closing your account

Credit card or prepaid card: General-purpose credit card or charge card

Company closed your account
Company Response: Closed with explanation

Timely Response

2019-01-23

Smyrna, DE

Closing your account

Credit card or prepaid card: General-purpose credit card or charge card

Can't close your account
Company Response: Closed with non-monetary relief

Timely Response

2019-01-23

Grosse Ile, MI

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Complaint: RE: Dispute with Discover Card over billing for merchandise not received In XX/XX/2018, I received email that XXXX/XXXX stores were having an online bankruptcy sale. I placed a two large orders on my Discover Card on XX/XX/2018 and XX/XX/2018, and awaited the arrival of the merchandise. However, I was notified that the merchandise was damaged in transit and sent back directly to the merchant. After failing to receive proper credit for these charges, on XX/XX/2018, I notified Discover Card that I wanted to dispute the charges and have them reversed, as I did not receive the merchandise. (I also sent copies this request to XXXX, but did not receive nor expect a response due to the bankruptcy.) Discover did not reverse the charges. In XXXX-XX/XX/2018, Discover sent several letters stating that the charges appeared to be valid and they supplied me with copies of XXXX/XXXX delivery receipts showing the merchandise was shipped to me. However, XXXX/XXXX supplied incomplete information to Discover. In XX/XX/2018, I mailed Discover the complete information that demonstrates that the merchandise was sent back directly to the merchant as being damaged in transit. I did not receive the merchandise. Although XXXX supplied Discover with information showing the merchandise was shipped to me, the information was incomplete.Again, on XX/XX/2018, I once again faxed the delivery receipts to Discover showing that the merchandise was shipped directly back to XXXX as Damaged. Discover once again ignored this information, stating that charges appeared valid, and has continued to charge me for merchandise not received. On XX/XX/2018, after receiving further form letter responses from Discover, I again faxed them information showing that the merchandise was sent back directly to the merchant. I also asked informed Discover that I am prepared to go to court over this matter. On XX/XX/2018, I faxed the Discover legal department, asking for an explanation as to why I am responsible to pay for merchandise that was not received. I also asked for a copy of my contract with the credit card (Discover Card) and I asked them to supply me with the proper name and address for filing a lawsuit. I have not received a reply to this last fax. I am mystified as to why Discover continues to inform me, through form letters, that I am responsible to pay for merchandise that was not received by me. It has not been explained to my satisfaction, rather Discover continues to send to me form letters stating that the charge is valid. I suspect that no one at Discover has bothered to examine the documentation I have religiously sent and re-sent to Discover. The transactions are complicated. Rather than billing Discover as two large orders, XXXX/XXXX has billed my credit card per item. This might also hinder proper credit. At the end of this narrative, I am attaching a list of the charges, temporary reversals, and rebilling of reversals from XXXX/XXXX. The total that Discover continues to bill me, and now charge interest on, is $XXXX. I also sent a demand letter asking Discovers legal department to contact me about either reversing the charges or sending me the appropriate address and information for filing a small claims court case. I have not received any reply. XXXX/XXXX filed for Chapter XXXX bankruptcy in XX/XX/2018. Newspapers reported in XX/XX/2018 that XXXX XXXX took over XXXX and its subsidiary brands after purchasing the defunct department store chains intellectual property. The XXXX Stores Inc., which had dual headquarters in XXXX and XXXX, Pennsylvania, closed at the end of XX/XX/2018 after liquidating its merchandise. A consumer advocate suggested that I contact the Consumer Financial Protection Bureau about this matter. I am hoping that CFPB can intervene in this matter so that I can avoid filing a lawsuit. Trans. date Post date Description Amount XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXXXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 BXXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PA XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXREPOST OF DISPUTED TRANSACTION XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PAREVERSAL OF TEMPORARY CREDIT XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXXAN ADJUSTMENT TO YOUR ACCOUNT -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX XX/XX/18 XX/XX/18 XXXX XXXX XXXX XXXX XXXX PATEMPORARY CREDIT PENDING INVESTIGATION -XXXX
Company Response: Closed with explanation

Timely Response

2019-01-22

Shulerville, SC

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation

Timely Response

2019-01-22

Berkeley, NJ

False statements or representation

Debt collection: Credit card debt

Told you not to respond to a lawsuit they filed against you
Company Response: Closed with explanation

Timely Response