Ad Astra Recovery Services Inc

Consumer Complaints

There are over 1711 complaints on file for Ad Astra Recovery Services Inc. Dated between 2019-12-09 and 2013-08-01.

Complaints Page 57

2016-10-26

Mountain View, OK

Disclosure verification of debt

Debt collection: Payday loan

Not given enough info to verify debt
Complaint: First off this company has not proven that I owe any debt to them, I never signed any contract or agreed to pay AD ASTRA at any time. A TYPED name is not VERIFICATION that a contract was signed and agreed. If a contract was signed and agreed upon it was with a company other then Ad Astra. I am asking for information and signatures stating that I OWE AD Astra MONEY. I never signed any contracts with AD ASTRA I have no knowledge of them until recently.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-10-24

Edmond, OK

Taking/threatening an illegal action

Debt collection: I do not know

Threatened arrest/jail if do not pay
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-10-20

Manhattan, NY

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-20

Chandler, AZ

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt resulted from identity theft
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-20

Dallas, TX

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-19

Milwaukie, OR

Disclosure verification of debt

Debt collection: Payday loan

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-18

Dickinson, TX

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt resulted from identity theft
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-18

Santa Ysabel, CA

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt is not mine
Complaint: I never received a response back concerning my disputing what this company stated for my XXXX/XXXX/2016 complaint. The company still has not removed the false items from my from my credit report. On XXXX/XXXX/2016 I responded to this company .... I do not agree with this. You can come up with XXXX pieces of paper, but until you come up with a legal document that has my original signature that I walked into a building and signed you have nothing. I did no such thing as go on a computer and borrow money from anyone Ad Astro has not contacted me via phone, because I have never spoken to anyone at this company nor have I received any mail from them. Ad Astro just reported the accounts on my credit report and that is how I found out. All XXXX of my credit reports for 3 years had initial fraud alert 's placed on them, because someone had used my identity. Not until last year did I have the fraud alerts removed from my credit reports. Ad Astro has been no help at all in trying to get this situation corrected and the items removed from my credit report. Also, e-signed documents are not documents showing my signature. If I needed to take out loans I would have walked into an office requesting XXXX. Ad Astro claims that they checked accounts information and was told that the accounts were correct in there response, ok so where is the actual documents showing that I signed for loans, there is none. Ad Astro seems to just update the XXXX and not even check to make sure that the information they report is correct. At no time have I been sent documents showing anything that this company claims to have done to correct or even look into this issue. I will not pay a debt that I did not create. Anyone can go online with my information as they did and take out a loan. I feel like this company should have validated the identity of the person that took out the loan with a photo or something more accurate, but they did n't and why have n't the loan companies contacted me if I so called owed them for a debt. And please stop lieing in your response in XXXX paragraph stating that you all remove items until the issue is resolved and then turn around in the next paragraph and say we have contacted the bureaus to place the items back on to reports when in all reality nothing was removed in the first place.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-17

Fort Worth, TX

Communication tactics

Debt collection: Payday loan

Threatened to take legal action
Complaint: Ad Astra recovery services handles XXXX XXXX loans, that I have a loan with. A XXXX XXXX with Ad Astra recovery services, left a voice mail on my cell phone, stating his name, not his company and he stated " I have been served '' After he contacted me he called my place of employment, XXXX XXXX XXXX, and wanted to speak with my supervisor, my supervisor was not available so he spoke with another supervisor but not mine. XXXX XXXX told this supervisor, not any company he was with, but stated I have a package to deliver to XXXX XXXX. This supervisor with my place of employment, contacted security about this, because, they thought this might be a case of XXXX against me or the XXXX.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-16

Bordersville, TX

Improper contact or sharing of info

Debt collection: Payday loan

Talked to a third party about my debt
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-10-13

Algood, TN

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-13

Houston, TX

Charged fees or interest I didn't expect

Payday loan:


Complaint: I borrowed a short term loan in 2015 from XXXX XXXX in the amount of XXXX. I made payments of {$140.00} every 2 weeks for almost a year for a total of {$2100.00}. It turns out NONE of the fees went to pay down the loan or toward interest and it just turned into one long vicious cycle. Now they are harassing me sending threatening emails trying to make me lose my job. They say in the emails that a court case was filed but the court said none existed. I received a text from them recently that said be at my house at XXXX to be served papers. No one came to my house. I am very frightened of their tactics and not sure if they are sending someone to threaten me in person. Then I received two letters from a couple weeks apart with one backdated to XX/XX/XXXX and another dated XX/XX/XXXX. The XX/XX/XXXX letter references a letter a never received and the XXXX said I had run out of time to validate the debt which is a violation of the 30 days allowed under FDCPA Section 809. I think they have done this as a form of harassment. I feel as if they are loan sharks capable of doing whatever they want to me.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-12

Seffner, FL

False statements or representation

Debt collection: Payday loan

Impersonated an attorney or official
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-10-11

OH

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Complaint: I have a a unverified account from AD ASTRA REC. I had previously disputed this account. I have never done business with AD ASTRA REC. Pursuant to the Fair Debt8 Collection Practices Act ( FDCPA ) 15 U.S.C.1692g, I dispute the validity of the debt purport I owe. I request that AD ASTRA REC Provide verification of the following : 1. ) The original Application or contract ; 2. ) Any and all statements allegedly related to this debt ; 3. ) Any and all signed receipts ; 4. ) Any and all canceled checks ; 5. ) Original date of default and collection activity begin 6. ). Whether you purchased the debt, and if so, the amount paid for the debt 7. ) The date ( s ) the debt allegedly accrued ; 8. ) An itemization of the costs, including an accounting, for any additional interest, charges, or other fees placed on this account. I want to request that AD ASTRA REC Cease and Desist all further communications and collection actives and provide the verification of the purported debt.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-07

Las Vegas, NV

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt was paid
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-10-06

Denver, CO

Disclosure verification of debt

Debt collection: I do not know

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-10-06

MI

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt resulted from identity theft
Complaint: Credit use was accessed thru someone that i lived with. This XXXX XXXX " payday loan '' creation / use was fraudulent ( not authorized by myself ).
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-04

Dixmoor, IL

Cont'd attempts collect debt not owed

Debt collection: Payday loan

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-04

Sacramento, CA

Disclosure verification of debt

Debt collection: Payday loan

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: No Timely Response

2016-10-02

Oxford, GA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: I pulled my credit report from XXXX and XXXX XXXX and an unauthorized entry from AD ASTRA RECOVERY SERV. I have contacted the company via certified mail for validation of this account that was signed and delivered on XXXX XXXX, 2016. AD ASTRA has yet to send supporting documents bearing my signature. I attempted to contact the company again via certified mail that was signed and delivered on XXXX XXXX, 2016 ; no response. Due to the lack of communication, I then contacting XXXX and XXXX XXXX regarding this account and they have yet to provide any validation regarding this unauthorized account. This entry must be DELETED from my credit file.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-09-30

Del Rosa, CA

Disclosure verification of debt

Debt collection: Payday loan

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2016-09-29

Carson, CA

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-09-29

Foothill Ranch, CA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: Company never sent letter to advise me of this supposed debt. I found out about this from pulling a copy of my credit report ( s ). I have never heard of or have done business with the original creditor as stated on my credit report ( s ) by this collection agency. I have attempted to obtain information on the original creditor and it appears to be a " Pay Day Loan '' type of business. I have never needed or used the services of a Pay Day Loan or Cash Advance type of company. This debt is absurd.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-09-27

Leming, TX

Taking out the loan or lease

Consumer Loan: Installment loan


Company Response: Closed with explanation

Disputed: No Timely Response

2016-09-27

Compton, CA

Disclosure verification of debt

Debt collection: Payday loan

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response


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