There are over 986 complaints on file for Radius Global Solutions LLC. Dated between 2019-12-09 and 2013-08-01.
2017-06-26
CA
Didn't receive notice of right to dispute
Complaint: Central credit services LLC XXXX XXXX, MO XXXX XXXX This collection agency is trying to collect {$380.00} from me. Now on my credit report. Please help me get this removed. XXXX XXXX has not legally informed me of this debt collection. I am Disputing XXXX XXXX collections regarding unreturned equipment. I was forced out of my apartment after 14 1/2 years. I had one day to move my personal items out. I spoke to XXXX XXXX regarding stopping my service. They informed me to leave old equipment behind. It was obsolete and paid for after 13 yrs of having it, and that I would get a new mini box when I moved into my new location. The equipment was left behind in my old location, as advice by XXXX XXXX consultant. XXXX XXXX can track this equipment if someone is using it. They informed me of this when I received a bill for {$380.00} then they told me there were going to investigate, but I never received a call back, either way, 2 months ago. Now they have submitted it to this collection agency. This charge is not legal, this is another way for XXXX XXXX to collect more money and rip people off. I have other people dealing with the same issue. They are scammers. Sincerely, XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-21
PA
Attempted to collect wrong amount
Complaint: This involves a company called XXXX XXXX. They provide internet services. XXXX XXXX has a package deal including their services. I initially signed up for that package because the only cable internet company in my area keeps raising rates because they have no real competition. The day of instillation comes, XXXX XXXX shows on time and does everything they need to do. I call XXXX XXXX twice confirming that they were coming, they said yes. 30 minutes after the projected time was over the technician calls and says he needs to reschedule. That, luckily, was my only day I could stay home. I decide to call both companies and cancel the XXXX XXXX half of the bundle deal. After a lot of headache I get it canceled and I decide to keep XXXX XXXX, since they already installed. Fast Forward about a year later I get a bill from a collection agency saying I owe XXXX XXXX XXXX. The collection agency says it 's " early termination fees. '' And they were fighting with me that I had a verbal contract to pay the money. XXXX XXXX is saying they paid that much to XXXX XXXX on my behalf. XXXX XXXX is saying they never received any money from them. All are blaming each other. But I do n't own any money. I never had any services from them.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-20
Berea, OH
Debt was paid
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-20
San Antonio, TX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-14
Garland, TX
Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-03
Sierra Madre, CA
Used obscene, profane, or other abusive language
Complaint: I have as ked Central Credit Services to not contact me via telephone and send all correspondences through the mail. Th ey continue to harass me by phone every single day, several times a day, to collect on a supposed debt. I have also as ked Central Credit Service s ( three se parate times now ) to provide me with proof of debt, but no such proof has ever been mailed to me. They continue to call without providing any debt validation and they continue to harass me when I have asked them several times to not contact me via phone. The first time I call ed Central Credit Services to ask fo r proof of debt in the beginning of this year, the female representative who refused to give me her name used obscene language and told me, " I do n't give a XXXX what you say XXXX , you owe this money. '' For these reasons and more, I belie ve Central Credit Services is attempting to collect a debt that does not exist given that they are unable to provide me with proof of debt and refuse to follow FTC protocol and industry standards.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-30
Apple Valley, CA
Attempted to collect wrong amount
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-29
Nappanee, IN
Attempted to collect wrong amount
Complaint: I had a XXXX credit card through XXXX XXXX . I was behind on payments and they sent it to Central Credit Services LLC for collection. I called them on XXXX XXXX XXXX and made payment arrangements to pay off the balance of XXXX I arranged post dated payments which were made by direct debit of my checking account. I was given the impression that this would pay off the balance and that would be the end of it. I received my next statement and the balance was almost the same and I saw a late charge had been added which was more than my payment. I called central credit back for an explanation. they explained that the charges were added into the 6 month payment plan. I finished the payment plan and now XXXX is calling me for the remaining balance of XXXX . They show no record of payment arrangements.No one can give me a copy of what I was told over the phone. I feel I have been scammed by Central Credit and XXXX I have other XXXX accounts and none of them have done this or offered to.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-27
Milwaukee, WI
Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-25
Forney, TX
Didn't receive enough information to verify debt
Complaint: I have sent Central Credit Svs LLC a letter requesting back up for this debt - which I do not know what this is for. They have also stated that XXXX XXXX XXXX XXXX XXXX has purchased the debt. They responded with an invoice that has XXXX line stating emergency eval?? no idea what this means nothing else is included except for the fact it says Patient Portion due XXXX Past due amount XXXX They are continuing to send me the same letter stating this is " Back up '' for the debt owed I want this removed immediately from my credit report and for them to cease all communication/collection on this debt which states my portion is XXXX and if there is a debt owed please provide proper documentation.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-19
Cols, GA
Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-19
Cols, GA
Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-19
Keyport, WA
Debt was paid
Complaint: This debt was paid on X/XX/2016 . We have provided bank records with explicit description of payment to Central Credit Services- CHECKCARD XXXX CENTRAL CREDIT SERVICES XXXX MO, {$420.00}. Central Credit Services- specifically, XXXX XXXX , Chief Compliance Officer- received our documentation and responded by telling me they could not locate the payment that my bank records show as paid to them. I called in response and XXXX XXXX - c ollections supervisor- told me I must call with a banker online to give them an authorization number. We called multiple times with banker online and the calls were not answered nor were the voice mails returned. I had my banker deploy a 'tracer ' on payment and email results to email address requested by XXXX XXXX . I have heard nothing in response.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-17
Franklin Lks, NJ
Debt is not yours
Complaint: I received a notification in the mail from a company claiming they are collecting an unpaid bill of {$57.00}. I did not contact them directly b/c it seems so suspicious. This seems suspicious to me for several reasons. ( 1 ) They seem to have my correct name and address, and yet no one has tried to contact me regarding paying this amount in the past. It " all of a sudden '' showed up as " delinquent. '' ( 2 ) I do not recognize the name of the vendor with whom I supposedly did business and owe money ( XXXX XXXX XXXX ? ) nor were there any dates or services provided . ( 3 ) There are three different names and addresses provided on the statement : " Central Credit Services '' out of XXXX XXXX , Missouri and " XXXX '' out of Florida and a XXXX XXXX XXXX XXXX XXXX in XXXX , PA XXXX .
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-15
Campton Hills, IL
Debt was paid
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-11
AZ
Debt was paid
Complaint: I leased a car with XXXX XXXX XXXX . I turned the car in XXXX XXXX . I received a final bill for a lease turn in fee for XXXX . I paid the Bill on XXXX / XXXX / XXXX for the amount of XXXX . I heard nothing fromToyota until XXXX XXXX , XXXX , when I received a collection Letter from Central Credit Services LLC. I contacted XXXX and they said they started an investigation. I contacted XXXX to ask for a copy of the cashed check. XXXX told Me XXXX returned payment on XXXX XXXX , XXXX . I sent another Electronic payment to XXXX on XXXX / XXXX / XXXX . I called XXXX to verify payment where they forwarded me to Central Credit Services o n XXXX / XXXX / XXXX . Central Credit Services tried t o Verify Payment with XXXX XXXX XXXX and they still claim no payment received. I have included XXXX files number XXXX joint account in which I share with my son XXXX XXXX . The XXXX page shows the electronic payment made to XXXX on XXXX / XXXX / XXXX . The second file is a message from XXXX that shows XXXX sent back payment. The third file is the payment made once again to XXXX XXXX XXXX on XXXX / XXXX / XXXX . If you have any questions or need additional information please let me know. I have also disputed claim with Central Credit Services by certified mail.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-11
Spencer, MA
You told them to stop contacting you, but they keep trying
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-09
Arco, CA
Debt was paid
Complaint: Central Credit Services LLC sent me a letter dated XXXX XXXX , 2017 wherein they claimed that I owed {$14000.00} to XXXX . I disputed the accuracy of this claim because the account was paid in full according to our settlement agreement dated XXXX XXXX , 2017 , and as per my letter dated XXXX / XXXX / 2017 sent along with full payment of {$6700.00}. Their office, and XXXX tracking have both confirmed receipt of my full payment on XXXX / XXXX / 2017 , and I have a copy of the deposited cashiers check. I had also requested in writing that they remove the now paid account and my personal information from their records and that they no longer contact me, or the other borrower, in exception for confirming that the account has been paid. Their collection letter in which I 'm filing a complaint about came after my payment and written request, and I have received at leas t 1 m issed call with no voice message left from their office. I sent my dispute letter in response to their letter dated XXXX / XXXX / 17 to their office with all supporting documentation on XXXX XXXX , 2017 via certified mail with return receipt requested.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-09
Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-09
Delray Beach, FL
Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-09
Omaha, NE
Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-08
Lewiston, ME
Problem during payment process
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-04
Newport News, VA
Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-04
Ft Lauderdale, FL
Debt is not yours
Complaint: CENTCREDSERV reported that I owe XXXX different medical bills XXXX for {$77.00} and another for {$79.00}. I spoke with them and gave them my information and they realized this incorrect and they had reported it on my credit wrongly. They said then I have to call their XXXX branch to resolve this even thou the number on the credit report was the one I called to get them not their branch in XXXX . The number they gave me was XXXX and every time I call it keeps saying, " due to high call volume we can not answer your call. Please leave a message and we will call you back ''. I have left now 6 messages over the last 3 days and no call backs. the number they gave me just keeps saying the same thing. I called back CENTCREDSERV and told them that the number they gave me is no good and their reply was " keep trying '' I told them why should I keep trying that number when the contact number on my credit report shows this one I am talking to you on now? they would not answer and just kept pointing me to the other number. They will not help.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-05-03
Santa Rsa Bch, FL
Contacted your employer
Complaint: Wednesday, XXXX XXXX at XXXX ( cst ) Central Credit Services XXXX XXXX XXXX XXXX , XXXX XXXX XXXX , Florida XXXX Phone XXXX XXXX Repeatedly contacted my employer in attempt to contact me with total disregard to the FDCCPA! The fact that this debt is not valid is irrelevant.
Company Response: Closed with explanation