Radius Global Solutions LLC

2019-03-19

Gloucester City, NJ

False statements or representation

Debt collection: Credit card debt

Impersonated attorney, law enforcement, or government official
Company Response: Closed with explanation

Timely Response

2019-03-19

Rincon, NM

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: Two weeks ago, I reported an account that does not belong to me to Radius Global Solutions, and the FTC identitytheft.gov report for the amount of about {$2100.00} dollars. This account is fraudulent, and Radius Global Solutions has not sent me any communication regarding this issue, and they have not removed this account from the three credit bureaus.
Company Response: Closed with explanation

Timely Response

2019-03-18

Brooksville, FL

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-03-18

Columbus, OH

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: I request that RADIUS GLOBAL SOLUTIONS LLC # XXXXformally substantiate account data RADIUS GLOBAL SOLUTIONS LLC conferred to the major credit bureaus for me, XXXX XXXX XXXX , with respect to the unverified account # XXXX. Since errors may be contained within in that data, I hereby request that your company collect and forward the formal validation within a month of receipt of this request. In addition please supplement with materials which verify that the account was not utilized as a profit-loss tax deduction after it was acquired. I need more than a summary one-sheet. Instead, I have demanded a substantive validation. Should you be unable to comply with my request during this reasonable period, any data disseminated from you to the major consumer reporting agencies must be considered counterfactual and may bespeak RADIUS GLOBAL SOLUTIONS LLC desire to ignore consumer protection law. If this is the circumstance, kindly annul such bureau reports upon your next transmittal. Thanks sincerely for your assisting me.
Company Response: Closed with explanation

Timely Response

2019-03-18

Gridiron, TX

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-03-18

Silver Spring, MD

Attempts to collect debt not owed

Debt collection: Payday loan debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-03-14

Nyc, NY

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: In late XX/XX/XXXX, I called XXXX XXXX XXXX XXXX - XXXX XXXX ( XXXX ) to cancel my membership. I spoke to a male employee, who informed me that I can only cancel my membership if I speak with the manager. I called back within the next few days and spoke to a female manager, and requested to cancel my membership. She verbally informed me that my cancellation had been verified. The next few months I noticed that I still got charged for my membership so I called back on XX/XX/XXXX and spoke to XXXX XXXX, who is the general manager of this location. He acknowledged my problem and informed me that I need to email him to cancel, which I did immediately after. So, although 2 employees informed me that my initial phone call cancellation was standard procedure, my membership was not cancelled until XX/XX/XXXX several months after I was told my membership had been canceled. Now, XXXX is sending Radius Global Solutions LLC to collect a debt of {$60.00}. I called Radius Global Solutions ( XX/XX/XXXX), whose representative informed me that only XXXX can waive this erroneous debt. So then I called XXXX when I received this mail XX/XX/XXXX, and asked XXXX XXXX why this was happening and how it could be resolved. He rudely informed me ( yelling, interrupting, etc. ) that there was absolutely nothing to be done, because the only written proof of my cancellation is dated XX/XX/XXXX, and it is the corporate policy that cancellations may only be done by email. He refused to acknowledge that the employees whom he manages and supervises and is therefore responsible for, did not know of and did not uphold/follow their own company policies. He repeatedly claimed that there was absolutely nothing he could do, and that he had no authority to waive a debt. Then, I called XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX ), who told me that the general manager of each club has sole authority/ability to waive a debt if they chose to do so. I called back to XXXX XXXX XXXX to speak to XXXX XXXX. He again repeatedly claimed that there was nothing he had any power to do, which is contrary to corporate policy. He redirected me to XXXX XXXX, who is his supervisor at XXXX - XXXX XXXX XXXX. I called and XXXX was not there. This company has falsely charged me because their employees do not know their own policies. I have taken every appropriate measure to my own knowledge to cancel my membership, and was told by XXXX employees over the phone that my membership had been cancelled. As such, this debt is invalid. Now trying to resolve this invalid debt, this company has wasted my time by being rude, unprofessional, ignorant to their own policies. Ultimately, this company has failed to resolve their own error.
Company Response: Closed with explanation

Timely Response

2019-03-13

Lutherville, MD

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Company Response: Closed with explanation

Timely Response

2019-03-13

Ernul, NC

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: To Whom It May Concern, The reason for my dispute is RADIUSGLOBAL XXXX was required to notify me no later than 30 days after furnishing the negative information to credit bureau reports, in writing ... under such section 623, subsection ( 7 ) ( A ). However, in my records, I am unable to locate documentation that they complied with this requirement, which is a violation of the FCRA & FDCPA. Also, XXXX XXXX XXXX. failed to give me my " Mini-Miranda '' five days prior to placing this derogatory item on all of my credit reports, per Section 807 ( 11 ) & FDCPA 809, Under 809. Validations of date and Mini-Mirandi under Section 807 ( 1 ) RADIUSGLOBAL XXXX failed to send me my initial communication before placing this alleged item on my credit reports further violating the FCRA, with {$1000.00} per violation RADIUSGLOBAL is held liable as well for defamation and in the state of NC
Company Response: Closed with explanation

Timely Response

2019-03-13

Mineral Bluff, GA

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-03-12

TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: Began receiving calls from Radius Global Solution -XXXX XXXX since XX/XX/XXXX. She has been calling me very day since then ( today is XX/XX/XXXX ). I requested multiple time that they mail me proof that I owe this debt and never have they sent me anything. I asked Ms. XXXX that I do not want them to call me and all communication must be in writing and I am still receiving calls. I can never understand what hospital she claims I owe money for. If I truly owe money to a hospital, they need to mail me proof. I do not owe any hospitals. I know that I don't as my current credit is excellent according to XXXX XXXX as of XX/XX/XXXX ( currently showing to be in the upper 700 's ).
Company Response: Closed with explanation

Timely Response

2019-03-07

Cheverly, MD

Attempts to collect debt not owed

Debt collection: I do not know

Debt was paid
Complaint: Debt collection company showed up on my credit report saying that I owe them {$290.00}.
Company Response: Closed with explanation

Timely Response

2019-03-06

Brookside, NJ

Communication tactics

Debt collection: Credit card debt

You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation

Timely Response

2019-03-02

Louisville, KY

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Complaint: i have no knowledge of debt contacted by debt collector on phone apparently it is a hospital bill from XX/XX/2013. 5 years ago. I know i paid this but given the age of debt i now longer have access to insurance claim or fsa records to support my claim this is the second collection agency I have not been sent anything in the mail to will not send me a way to dispute
Company Response: Closed with explanation

Timely Response

2019-03-01

Leary, GA

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-03-01

Jupiter, FL

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: Sent letter regarding a debt which I do not recognize. I sent letter back disputing the debt and used CFPB template requesting numerous questions to be answered by debt collection agency. Received response from a company with a different name and attaching summary of purported debt more than XXXX years old. This may be fraudulent as far as I'm concerned as I do not recognize this purported debt and furthermore they did not answer my queries.
Company Response: Closed with explanation

Timely Response

2019-03-01

IA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: XXXX XXXX sent money owed into collections. I closed my account with them and didn't use the service. Even sent internet router back.
Company Response: Closed with explanation

Timely Response

2019-02-28

TX

False statements or representation

Debt collection: Medical debt

Attempted to collect wrong amount
Complaint: I was just informed during a telephone call that I made to Radius Global Solutions by a supervisor by the name of XXXX XXXX, that they are attempting to collect a debt of {$800.00}. My credit report states that the alleged debt is {$770.00}. She then also stated that there was some other {$25.00} charge.The telephone call took place at XXXX central time. It was also stated the 3 times I was placed on hold that the call can be recorded or monitored. It also turns out that she confirmed that the account was opened with them on XX/XX/2019. I had no knowledge of this due to them not stating who they were on the telephone when they contacted me some weeks ago. I did tell them to only contact me by mail. And they did, BUT they sent the documentation to address I have not been associated with for the past 2 years 5 months. It also turns out that XXXX XXXX stated that the debt was bought by them from the original creditor XXXX XXXX XXXX XXXX. I do know for a fact this debt did also come from a company called XXXX XXXX before the date that Radius Global Solutions on XX/XX/2019. When the accout was in the hands of XXXX XXXX it had gotten deleted due to not being able to Validate the debt. XXXX XXXX XXXX is a debt purchasing company, not the original creditor of this debt. If the Original creditor is no longer attached to this debt and can not be validated this item need to be removed IMMEDIATELY. Thank you.
Company Response: Closed with explanation

Timely Response

2019-02-26

South Florida, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: To whom it may concern On XX/XX/XXXX Radius Global Solution put me in to collection for the amount of {$1700.00} Reference number XXXX This is not My bill, I spoke to XXXX XXXX XXXX in XX/XX/2018 and expanded to the lady that this is not me it was my son which has the same name XXXX XXXX XXXX XXXX D.O.B. XXXX S/S # XXXX XXXX XXXX she said that it was his bill not I received a notice form XXXX that my Credit score went down I called Radius Global Solution and informed them of the era and filed a report # XXXX and with XXXX Dispute Center in early XXXX report # XXXX and was told it would be removed. I received a letter from XXXX dispute results and nothing changed As of now there has been no correction Please help this is preventing me from acquiring a good interest loan
Company Response: Closed with explanation

Timely Response

2019-02-26

Albany, NY

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-02-25

Reidsville, NC

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-02-25

Staten Island, NY

Communication tactics

Debt collection: I do not know

You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation

Timely Response

2019-02-23

Lilburn, GA

False statements or representation

Debt collection: Auto debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2019-02-23

South Florida, FL

Took or threatened to take negative or legal action

Debt collection: Medical debt

Threatened or suggested your credit would be damaged
Complaint: My name is XXXX XXXX I went to a clinic that was outside of my medical insurance network and unknowingly they charged me a copay. When I presented the receptionist with my insurance card she assured me that They were in my insurance network which was deceptive and misleading. This debt has been ruining my credit making it hard for me to get a job or bank credit cards I reconciled this bill already with the medical company. Please help me to remove this debt from my credit.
Company Response: Closed with explanation

Timely Response

2019-02-22

Arsenal, PA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: Radius Global Solutions is refusing to remove a delinquency from my account even thought the balance was paid directly to whom it was owed months ago. I have completed two disputes but they refuse to admit that the balance is paid. I have contacted the original company to whom the debt was owed and they say that they have informed Radius that the balance was paid.
Company Response: Closed with explanation

Timely Response