MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC

Consumer Complaints

There are over 1976 complaints on file for MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC. Dated between 2019-12-14 and 2013-04-04.

Complaints Page 36

2016-06-13

Alfred, TX

Other transaction issues

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-10

Arnold, MO

Fraud or scam

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-09

Arnold, MO

Fraud or scam

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-06-08

Brier, WA

Other transaction issues

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-08

Rochester, NY

Money was not available when promised

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-07

Burkburnett, TX

Fraud or scam

Money transfers: Domestic (US) money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-06

Southaven, MS

Other transaction issues

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-05

Boston, MA

Fraud or scam

Money transfers: Domestic (US) money transfer


Complaint: i got a call from a random number talking about my brother hit someone by the way this is false whatever so yeah they are on the phone yelling at me telling me that i cant get the police involve that i need to find money and they will let my brother go so i did i found money and they sent me to star market so i can do a money gram so that when they get the money they will let my brother go so i did and come to find out it was a scan none of this was true.i filed a police report but i was told to bring it to the fbi so here i am
Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-04

Greenwood, CA

Other transaction issues

Money transfers: Domestic (US) money transfer


Complaint: On XXXX XXXX I received an email thanking me for a recent transfer I had made through moneygram, since I had not made a transfer through their service for at least a year and a half I called them to inquire about the email. They told me they could not tell me about any recent transactions, and that they had closed my online account for security reasons I asked them why they closed the account they said they could not tell me. I checked my bank and my credit cards and there had been no withdrawls for moneygram so I assumed it was a mistake. Then, today I I received XXXX collection letters XXXX for online transfers that I was alleged to have made via my moneygram account on XXXX XXXX 2016. I called moneygram they said that they could not tell me who initiated the transfers, but they were made on my account so I needed to pay for them. I explained that I had not logged into the account for over a year and that no transactions have appeared on my bank or credit cards. They claim that I 'stopped payment ' but will not tell me who the money was sent to, or what account they attempted to charge ( there were no attempts to charge either my bank account or my credit cards ) I told them that I could not even log into my account to check and see the details of these transfers I had allegedly made and they said that was too bad but it was there policy not to give out information. They are apparently affiliated with telecheck who sold the collection account to XXXX. Moneygram just keeps telling me to complain to them or call my bank. My bank has nothing to do with this and both XXXX and XXXX want my bank account number, social security number and driver 's license number before they will talk to me, none of that information is relevant to this. Can you help me?
Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-03

Houston, TX

Money was not available when promised

Money transfers: Domestic (US) money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-02

Tampa, FL

Other service issues

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-02

Bloomington, MN

Fraud or scam

Money transfers: Domestic (US) money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-02

Mesquite, TX

Fraud or scam

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-02

Belen, NM

Other transaction issues

Money transfers: Domestic (US) money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-02

Manchester, NH

Fraud or scam

Money transfers: Domestic (US) money transfer


Complaint: an incoming call from XXXX keeps calling me ... .5 times today alone ... to tell me that I am the recipient of a {$9700.00} grant from the US Gov't. They offer XXXX options to receive the money. Transfer to your bank account, transfer to a prepaid debit, or pick up cash in person at any MoneyGram location. They were persistent that I choose XXXX, or secondly a Walmart location??? They gave me a grant confirmation # of XXXX and told me to immediately call the senior accounting manager at XXXX. They also inform you that it takes XXXX to 40 mins to complete this call and transaction to get the money " approved ''. No less than 15 times, they stated that the Gov't wants me to have this grant money and that because it Is a grant, I do not need to pay this money back ... ..I then decided this was getting too fishy and declined their offer. They have since called 3 more times ( I did not answer ) after I was adamant that they place me on a do not call list.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-01

Lowell, MA

Money was not available when promised

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-01

Taft, OH

Fraud or scam

Money transfers: Domestic (US) money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-05-31

Fort Wayne, IN

Fraud or scam

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-05-31

Mia Shores, FL

Money was not available when promised

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-05-31

Fort Sam Houston, TX

Other transaction issues

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-05-31

Birmingham, AL

Other transaction issues

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-05-27

Aquebogue, NY

Money was not available when promised

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-05-27

Other transaction issues

Money transfers: International money transfer


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-05-27

Columbia, SC

Money was not available when promised

Money transfers: International money transfer


Company Response: Closed with explanation

Disputed: No Timely Response

2016-05-26

Ehrhardt, SC

Fraud or scam

Money transfers: Domestic (US) money transfer


Company Response: Closed with explanation

Disputed: No Timely Response


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