MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC
Consumer Complaints
There are over 1976 complaints on file for MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC. Dated between 2019-12-14 and 2013-04-04.
Complaints Page 33
2016-08-24
Atl, GA
Fraud or scam
Money transfers: Domestic (US) money transfer
Complaint: Paid this XXXX for assistance to help with business credit and she never provided the service that was included in her invoice. She received my money and then stop responding to all calls, emails and text messages from me. I found out later that she is a fraud and uses fake ID and names so people will not find her. She also makes fake XXXX and a list of other fraudulent things. The number she uses is XXXX ; email addresses : XXXX & XXXX ; business address:XXXX , NV XXXX ; company name : XXXX or XXXX ; home address : XXXX , NV XXXX and Other names : XXXX .
Company Response: Closed with explanation
2016-08-22
Macomb, MI
Other transaction issues
Money transfers: International money transfer
Company Response: Closed with explanation
2016-08-22
Westfield Ctr, OH
Fraud or scam
Money transfers: Domestic (US) money transfer
Company Response: Closed with explanation
2016-08-22
Littleville, AL
Fraud or scam
Money transfers: Domestic (US) money transfer
Company Response: Closed with explanation
2016-08-22
Milwaukee, WI
Fraud or scam
Money transfers: International money transfer
Complaint: I received an unsolicited call from an XXXX sounding man stating that my internet security company is now out of business and wants to refund the amount I paid. After much information was exchanged he requested that I allow him access to my computer to see what banking deposit info was needed to refund my money. After that he told me that he had input the wrong amount and he would lose his job if I did n't refund him back the extra amount he had deposited in my account. I went to the bank and had the deposit confirmed and withdrew the extra amount and sent it to him via MoneyGram which he gave me info for. He said send to country of XXXX to person named XXXX XXXX. After some second thoughts and checking with my bank I found that he had transferred money from XXXX of my other accounts into the one he said he was depositing my refund to. I also then checked and found my supporting internet company was not out of business and stated I was definitely scammed. Now I am searching for a way to reclaim my money and prosecute the perpetrator, and am working with local police, MoneyGram my bank and credit card companies of which he has also fraudulently obtained money. You can request any more information you may need by e-mailing me at : XXXXXXXXXXXX or calling my phone and/or leave message at XXXX Thank You
Company Response: Closed with explanation
2016-08-22
Patterson, MD
Fraud or scam
Money transfers: International money transfer
Complaint: My transfer has not been available as promised according to my receipt since the XXXX of this month. I filed a complaint with money gram today since the receiver could not again pickup the transfer and XXXX XXXX from money gram wrote stating it was placed on hold without my consent. Online reference number XXXX. So I filed another complaint Online reference number XXXX.
Company Response: Closed with explanation
2016-08-21
Mattoon, IL
Fraud or scam
Money transfers: Domestic (US) money transfer
Company Response: Closed with explanation
2016-08-19
Dublin, CA
Fraud or scam
Money transfers: Domestic (US) money transfer
Company Response: Closed with explanation
2016-08-19
Patterson, MD
Money was not available when promised
Money transfers: International money transfer
Complaint: I have an issue with a transfer that was completed when I left the Ace Cash Express on XXXX/XXXX/2016. The receiver stated that the money was not available when promised and today after checking the money gram website it no longer exist. I did not cancel the transfer nor did I receive a refund.
Company Response: Closed with explanation
2016-08-18
Washington, DC
Fraud or scam
Money transfers: International money transfer
Company Response: Closed with explanation
2016-08-18
Compton, CA
Lost or stolen money order
Other financial service: Money order
Company Response: Closed with explanation
2016-08-18
Akron, OH
Other transaction issues
Money transfers: International money transfer
Company Response: Closed with explanation
2016-08-17
Soquel, CA
Fraud or scam
Money transfers: International money transfer
Company Response: Closed with explanation
2016-08-15
Mem, TN
Other transaction issues
Money transfers: International money transfer
Company Response: Closed with monetary relief
2016-08-15
Columbus, MS
Fraud or scam
Money transfers: International money transfer
Complaint: On Saturday morning, XX/XX/2016 at around XXXX or XXXX I received a call form a caller ( Ph # XXXX ) asking me if I was at my home computer. Once I got to my computer the caller was in my system informing me that I was being hacked by various hackers and showing me a number of errors. He asked if I could see what he was talking about. Once I confirmed, he then offered me computer help ( XXXX XXXX XXXX ) with offers as follows : 3 Years- {$190.00}, 5 Years- {$260.00} and Lifetime- {$290.00}. I opted for the lifetime and paid with my Visa creditcard while online. The caller than screen printed for me a copy of the computer help page with the following POC. XXXX XXXX, XXXX XXXX XXXX FL PH # XXXX XXXX or XXXX and a security code-XXXX. And, invoice for the {$290.00} charge. XXXX XXXX XXXX XXXX XXXX XXXX & Support email : XXXXXXXXXXXX dated XX/XX/2016. He instructed me to reboot and start using the computer after 2 hours which would be after he had finished upgrading the system with the new security software.
Later that even at around XXXX or XXXX a XXXX caller ( XXXX Ph # XXXX ) called and told me that the first caller had made a mistake and that he was going to refund me my money and provide the services to me for free from six months. But, for him to do that he would need to do a bank to bank transfer of the funds and for me to go to my computer. When I did the caller was in my system, and also in my XXXX XXXX accounts showing me where he had credited to my account the {$290.00} but had also credited an additional {$3000.00} by mistake and printed me a screen copy of the statement showing a total balance of {$6300.00}. He said for him to fix this problem and come out of my computer system I would need to return to him his {$3000.00} via MoneyGram ( Ref # XXXX, dated : XX/XX/2016 ) through XXXX to a XXXX XXXX in XXXX. If not he would XXXX out my account all together. I went to the XXXX in XXXX and completed a transaction in the amount of {$2400.00} plus an {$18.00} charge for a debit total of {$2400.00} from my checking account.
When my wife and I returned home later I used her iPad to log into the account and upon doing so I realized the called had transferred the {$290.00} plus an addition {$500.00} for our savings account into our checking account to cover the MoneyGram as listed above. At no time did I have access to my home computer while the caller was in the system and on the phone. I was only able to view the screen shots that the caller provided.
XXXX END OF STATEMENT XXXX XXXX
Company Response: Closed with explanation
2016-08-15
Lancaster, OH
Fraud or scam
Money transfers: Domestic (US) money transfer
Company Response: Closed with explanation
2016-08-14
NJ
Fraud or scam
Money transfers: Domestic (US) money transfer
Complaint: My son was talking to this man, XXXX XXXX XXXX, on the internet who was claiming to sell sneakers on the internet. He had a XXXX profile and group. My son and him established a relationship. The man had people send money to my son 's XXXX account, so then when my son had this money in his account that was n't his, the man asked him to transfer him the money via Money Gram and because the money was not my son 's we transferred the money on XXXX/XXXX/16. He asked for it to be sent to his alleged finance XXXX XXXX. Her information will also be included. This man was exposed on Friday, XXXX/XXXX/16, as being one of the biggest sneaker internet sales scammer. The XXXX people that sent my son money have or will charge him back on his XXXX Account. I 'm working with XXXX, and I will contact Money Gram during their open business hours to report all of the contact information we have on this scammer.
Company Response: Closed with explanation
2016-08-12
Cimarron, CA
Other transaction issues
Money transfers: Domestic (US) money transfer
Company Response: Closed with explanation
2016-08-10
Chicago, IL
Other service issues
Money transfers: International money transfer
Company Response: Closed with explanation
2016-08-10
El Paso, AR
Other transaction issues
Money transfers: Domestic (US) money transfer
Complaint: On XXXX/XXXX/16, I sent {$760.00} via MoneyGram. The receiver rejected the funds and they were returned to MoneyGram. As of today, MoneyGram has failed to return the funds to me and everytime I contact them I receive a different story. I have asked to speak with someone in charge that can make decisions and I am told there is no one to speak with. MoneyGram has been holding onto money that is rightfully mine for over 10 days. The money needs to be returned along with the fee I was charged for sending it. This issue has taken me away from my job for 2 days trying to get it resolved.
Company Response: Closed with explanation
2016-08-09
Miami, FL
Other transaction issues
Money transfers: International money transfer
Company Response: Closed with monetary relief
2016-08-09
Detroit, MI
Fraud or scam
Money transfers: Domestic (US) money transfer
Company Response: Closed with explanation
2016-08-09
Missoula, MT
Money was not available when promised
Money transfers: Domestic (US) money transfer
Company Response: Closed with explanation
2016-08-08
Broadway Manchester, CA
Lost or stolen money order
Other financial service: Money order
Company Response: Closed with explanation
2016-08-08
AZ
Fraud or scam
Money transfers: Domestic (US) money transfer
Complaint: A woman in XXXX XXXX advertised a house for rent in XXXX XXXX.
I responded, wanting to rent for the month of XXXX 2016. Her " husband '' handled the initial exchanges, including a contract, certificate of ownership, etc. I filled out an online application. It was all done online.
After I sent the {$1000.00} security deposit he requested, his wife texted me saying he had died XXXX. She wanted the rest of the payment - {$1500.00}.
At this point I realized I was in deep trouble, so I refused. I got to MoneyGram Inc only 1 hour before she picked up the {$1000.00} and blocked it. I now have my money back but do not want this woman to scam another person. Thank you.
Company Response: Closed with explanation