Hunter Warfield, Inc.

2019-08-29

Oxford, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: On XX/XX/XXXX i received a letter from this collection agency about a townhouse i moved out of saying i owed XXXX dollars they are saying i renewed the lease and broke the lease early when infact i moved out when my lease was up and told them months prior i would not be renewing the lease i sent all this information including copies of all communication with XXXX XXXX XXXX showing that i terminated the lease well before the 60 days they still put this collection on me and my wifes credit reports causing my scores to drop this is illegal according to my lawyer who i have contacted i have sent this collection agency 3 letters now as well as emails showing the debt isnt owed and all they send me back is a copy of my lease saying automatic renewal when this cant be the cause because i terminated the lease almost 5 months before the lease was up so i am still owed my XXXX dollar deposit from XXXX XXXX XXXX that they are refusing to give back to me on top of them putting a bogus XXXX dollar collection my credit report.
Company Response: Closed with explanation

Timely Response

2019-08-27

Sylvania Township, OH

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: A collection was opened by Hunter-Warfield for the amount of {$280.00} on XX/XX/XXXX. The debt was regarding non-payment of rent for the last 9 days of my lease. My lease terms were that I paid 12 payments of {$670.00} and a security deposit of {$250.00}, starting XX/XX/XXXX, I gave receipts of all 12 checks and per my lease agreement those 12 payments covered me through XX/XX/XXXX. Upon moving out on the last day of my lease, a letter was sent in XX/XX/XXXXclaiming I owed the XXXX at XXXX {$280.00} for non-payment of the 5 days between the XX/XX/XXXX and the XX/XX/XXXX. They told me I had 14 days to respond before they sent the amount to collections. I immediately contacted their office and produced the receipts of my 12 monthly payments outlined according to my lease agreement, they claimed they would get back to me and since I had contacted them they would not send it to collections. I contacted their office again a few weeks later and they claimed they didnt have a copy of my lease agreement since it was a new management company in charge and that they would contact me with more information. I was then contacted by Hunter-Warfield sometime in XX/XX/XXXX claiming I owed {$280.00}, upon which i requested an official document with all the information regarding the debt and I have yet to receive any letter or information regarding the account status or debt.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-08-27

Scottsdale, AZ

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: My old apartment complex XXXX XXXX XXXX XXXX located in XXXX, IL drummed up bogus charges to cover the cost of the apartment while not being leased. For 2 years all of our rent was paid in full and on time. XXXX first sent an email for repainting for {$180.00} about 6 days after our lease was up. Then about a month later the amount they have asked for an amount that is strangely close to the amount for 1 month of rent ( around {$2000.00} ). I at least know of one bogus charge specifically they claim one charge is around {$1200.00} for a washer and dryer with a light dull blue tint in the dryer which happens when new blue jeans have been washed and dried. This is normal wear and tear as stated in the lease and they say the washer and dryer is unserviceable because of the light blue tint.This was all strangely brought up exactly a month after we moved out. XXXX XXXX XXXX XXXX specifically told us there is no final walk through for the apartment which is strange in my experience.I refused to pay the amount.A collections agency Hunter Warfield then contacted me about the debt which I disputed via registered mail when I received a letter dated XX/XX/2019 from Hunter Warfield within the 30 day period. Hunter Warfield has not validated or itemized the debt at all which if they did would see the charges are illegitimate. Hunter Warfield is charging undue interest as per the original contract.The original contract only says interest is applied to late rent payments not bogus/alleged damages. Hunter Warfield has also have sent differing amounts and by differing I mean a range of $XX/XX/XXXX- {$400.00} on most letters. Hunter Warfield refuses to show that they are licensed to collect this debt. Hunter Warfield refuses to show that they have a contract to collect this debt and are not a scam. Below is my response to Hunter Warfield. They have continued to send the same automated responses.They claim they have no responsibility to provide any such information on the debt. ( 1 ) To address the threatening interest rates that are being displayed in your response the 5 % interest rate as per the lease only pertains to late rent payments as per the original terms and conditions of the contract not alleged damages. As per FDCPA you can not add interest or fees except those allowed by the original contract. Furthermore, even if you could charge interest, which you can not, it would not start until after debt validation which as far as our party is concerned has not been properly validated as a legitimate debt. ( 2 ) The amount owed again is unfair, ambiguous and deceptive. You have sent differing amounts in your responses. On the original letter dated XX/XX/2019 you stated that the amount was {$1800.00} and then in your letter dated XX/XX/2019 the amount was {$2100.00}. You have not sent any itemization of the alleged charges accurately totaling either amount. You have only sent a ledger of all my rent payments. FDCPA gives me the right to have itemization on what is owed and reasonable basis on why it is owed. ( 3 ) Furthermore, to address your statement Regarding your demand for verification including original signed contracts, copies of state licenses, our agreement with the original creditor listed on this account etc., there is no basis in law to substantiate your right to such information. In fact, court cases and the Federal Trade Commission have found there is not duty to comply with excessive verification. is vague and deceptive. Please provide case citations for the statement you made on behalf of Hunter Warfield. The above only has the violations. As both Hunter Warfield are both being vague, deceptive with the amounts I can't even begin to dispute the charges are fraudulent.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-08-24

Parlin, NJ

Written notification about debt

Debt collection: I do not know

Didn't receive notice of right to dispute
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-08-23

AL

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Reporting company used your report improperly
Complaint: This year out of the clear blue I received a letter from Hunter Warfield Inc a debt collector. I have never heard of these folks I have never had a contract with them nor ever gave tne consent to have my personal private information. They are reporting fraudulent information on my credit report and i want it removed.
Company Response: Closed with explanation

Timely Response

2019-08-23

AL

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: This year out of the blue I receive a letter from HUNTER WARFIELD INC XXXX XXXX XXXX XXXX XXXX, FL XXXX. I have never heard of this company nor ever had a contract with them. I sent a letter asking them to provided proof I own them a debt. They did not comply and next thing they did was report on my credit report as a collections. I never had a contract with the company nor gave consent for them to report on my credit report. I want them to cease and desist any further actions and to remove any negative remarks off my credit report.
Company Response: Closed with explanation

Timely Response

2019-08-20

Hamburg, MN

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: I've sent in XX/XX/XXXX, and XX/XX/XXXXChallenge letters asking for Debt to be removed that's not mine but showing up on my XXXX report. Who's ever debt it is used a different social security number but my name. I've also called in and asked for it to be removed in XX/XX/XXXX. It's affecting my credit and also I can't get into to my online credit file because of incorrect security questions due to this incorrect debt of {$18000.00} XX/XX/XXXX. Reported XX/XX/XXXX. I've, also sent XXXX my social security number, passport, utility bill and pay stub. I've asked them to remove address I never resided at XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-08-19

Northside, NC

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I placed an application and paid the application fee for the apartment complex XXXX XXXX. However, I never signed a contract or lease to lease an apartment. I only placed a application and inquired about the apartments. The company is now charging me 300+ dollars and because I refused to pay they placed the debt on my credit report. I don't know where this charge came from because I paid the application fee of $XXXX in full so not sure why they are showing that I owe them anything.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-08-19

Kansas City, MO

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-08-16

Southern Pnes, NC

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-08-14

Derry, NH

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-08-13

Tulsa, OK

Written notification about debt

Debt collection: Mortgage debt

Didn't receive notice of right to dispute
Company Response: Closed with explanation

Timely Response

2019-08-13

Knoxville, TN

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-08-06

FL

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: I did not receive the original bill and was not given the opportunity to validate the debt. Additionally, I do not have a contract with the collection agency.
Company Response: Closed with explanation

Timely Response

2019-08-06

Hamburg, NY

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened to sue you for very old debt
Complaint: I am writing because my wife has been receiving phone calls from Hunter Warfield, a debt collection agency, regarding a debt we owe through XXXX XXXX for a lease at an apartment we were staying at until XX/XX/XXXX. We moved to XXXX XXXX from XXXX in XXXX and I notified the management company we would be moving to XXXX XXXX at that time as I was relocating for school and work. They did tell me that I may end up paying the remainder of the rent for the lease so that is fine. What isn't fine is that the lady, named XXXX, from Hunter Warfield has been calling and threatening that XXXX will sue us if we don't pay soon. I didn't think she could make that claim on behalf of XXXX since she works for Hunter Warfield and claims XXXX still owns the debt. We tried to offer several payment plans, including {$150.00} dollars for roughly 16 months which would clear the debt but they claim this isn't sufficient enough. She then claimed that if we get a judgement against us, they can come after our financial aid as we are both in school currently. Then towards the end of the last conversation, my wife gave XXXX my phone number as I am more versed in consumer rights and protections and XXXX began asking invasive questions regarding whether I lived with my wife or not, if I wasn't in the picture and why my wife and I " don't discuss are finances ''. I took that as very personally harassing. The recent calls from XXXX were on XX/XX/XXXX at XXXX XXXX EST and XX/XX/XXXX at XXXX XXXX EST.
Company Response: Company believes complaint relates to a discontinued policy or procedure Closed with explanation

Timely Response

2019-08-05

Oxford, GA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: To whom ever this may concern : In XXXX, 2018 I disputed incorrect information being reported on my credit report by Hunter Warfield. I provided letters to XXXX, XXXX and XXXX, requesting specific information pertaining to this account. After the investigations were completed by XXXX and XXXX, Hunter Warfield was recently deleted from these reporting agencies. I have made several attempts with XXXX months prior too as well. XXXX has not yet deleted this information or provided me with the specific information I've requested. I have attached a copy of the letter I provided to all the credit reporting agencies mentioned. I ask that you please look into this matter to have this item removed from my credit report. Thanks for taking the time to listen to my complaint.
Company Response: Closed with explanation

Timely Response

2019-08-05

AL

Communication tactics

Debt collection: I do not know

Used obscene, profane, or other abusive language
Complaint: This company was very rude from the first time I spoke with them. I had just had my son and was currently on XXXX leave. When I told them that I was just getting back to my normal that told me it wasnt there problem and I shouldve made better financial arrangements prior to XXXX XXXX XXXX.
Company Response: Closed with explanation

Timely Response

2019-08-02

Wonder Lake, IL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: In XX/XX/2018 after over 2 months of my Land Lord failing to supply my apartment with electricity, I exercised my right to vacate the rental property due to the Land Lord 's failure to meet their obligation for warranty of habitability. The Land Lord neither compensated me for the loss of use for the two months, and failed to respond to my numerous requests to correct the situation. Illinois Lease Law allows the tenant to vacate the property due to breach of warranty of habitability after, and I provided my Land Lord with written notice of my intent to vacate the property. The land lord has never received a judgement against me, and sent the unpaid portion of my lease to collections without receiving a judgement. Further the collection agency failed to notify my of my right to dispute the claim, and can not produce proof that I was notified. This is an unfair collection action that is negatively impacting my credit, and harming my ability to get a loan for my daughter 's college tuition.
Company Response: Closed with explanation

Timely Response

2019-08-02

Tampa, FL

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-08-01

IN

Communication tactics

Debt collection: I do not know

You told them to stop contacting you, but they keep trying
Complaint: I've received 3 phone calls and now they are mailing stuff to my address for my son who has not lived with me in 5 years. I told them on the first phone call he doesn't live here and I don't even know if he has a phone. I told them the same thing on the second phone call and told them to stop calling me. They've attempted to call my husband several times while he was at work and couldn't answer. They called a third time and I told them I was over their harassment. They are mailing things to my home that look like junk mail that are bills for my son. The company calling is XXXX XXXX in XXXX, FL.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-08-01

Little Canada, MN

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-07-31

Bronx, NY

Communication tactics

Debt collection: Other debt

Used obscene, profane, or other abusive language
Complaint: I spoke to the original company. Their workers made an agreement to keep the TV and other appliances in the apartment and agreed to remove everything else. They obviously didnt do it. I just explained the situation to the creditor and I also explained that I was in the process of purchasing a house and the creditor basically threatened my with the good luck trying to buy the house.
Company Response: Closed with explanation

Timely Response

2019-07-31

Scappoose, OR

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-07-30

Deerfield Bch, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Closed with non-monetary relief

Timely Response

2019-07-29

Federal Way, WA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: XXXX XXXX for rent hired a collection agency, Hunter Warfield to collect a debt I do not owe. I disputed the debt by certified letterXX/XX/2019, and they never sent me the proof of the debt. They just reported me to the credit reporting agencies without sending me proof of the invalid debt.
Company Response: Closed with non-monetary relief

Timely Response