Hunter Warfield, Inc.

2019-07-02

Leming, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with non-monetary relief

Timely Response

2019-07-02

Lewisville, TX

Fraud or scam

Credit reporting, credit repair services, or other personal consumer reports: Credit repair services

Complaint: I COULDN'T BELIEVE WHAT WAS ON MY CREDIT REPORT ABOUT OWEING PAST RENT FROM THE TWO DIFFERENT AGENCIES. IN A DIFFRENT STATE.. never lived there in my life. Called tryed to explain aske auestions for over 3 weeks will not listen. Nothing is adds up to me or my last name. Dob. S.s.n. very rude they will not take it off. I have lived in XXXX.tx all my life.
Company Response: Closed with explanation

Timely Response

2019-06-29

Chicago, IL

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief

Timely Response

2019-06-28

Portland, OR

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: This is not my debt and when I called to inquire about it they said it was a debt of XXXX XXXX and would give no explanation of why its in my credit. When I disputed it through XXXX they claimed it was a legitimate debt but it is not. It is not mine. I am not married or even related to that person. It needs to be removed.
Company Response: Closed with explanation

Timely Response

2019-06-27

Magnolia, TX

Communication tactics

Debt collection: Mortgage debt

Used obscene, profane, or other abusive language
Complaint: Constantly calling saying I will regret not paying them and cussing me out and now that I dont answer to them they just keep calling everyday, I try to block the number because I feel harassed and they just call with another number cussing me out.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-06-26

Oxford, GA

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: I have had to change my number twice due to obsessive calls starting from 6 am to 10 pm at night. Multiple XXXX numbers and now numbers very similar to my own call all day. Theyve identified themselves as Hunter Warfield Inc. My name is XXXX XXXX.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-06-26

NJ

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: They dont answer my call. They dont call me back. This debt has already been paid back 100 % but it still shows on my credit report.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-06-25

Mem, TN

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-06-24

Occoquan, VA

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened to arrest you or take you to jail if you do not pay
Complaint: I received several threatening phone calls on my phone. They were so threatening, like call in 30 minutes or you'll go to jail etc, from a collection company called Hunter Warfield , Inc., that I thought they were fake calls because this kind of talk is illegal when collecting debts. The debt they refer to as a joint debt, is not. It is a debt from my ex wife regarding a home she lived in and I never lived in because I lived in another state and we are divorced. Additionally, I never received any written notification regarding the debt, just random threatening phone calls about going to jail from Hunter Warfield , Inc . This is not my debt, and their collection practices are illegal. Also, this was placed as a collection account on my credit report. I was never informed besides threatening messages even what the debt was about. I was never informed I could dispute. And I want it off my credit report because it is not my issue.
Company Response: Closed with explanation

Timely Response

2019-06-23

Hinsdale, IL

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: On XX/XX/2019 I attempted to communicate with the company about reporting incorrect information to the credit reporting agencies about me. I noticed that the information as far as my social security number doesn't match and the company still reported it to XXXX XXXX XXXX, XXXX. I contacted them as well in regards to the situation and nothing was done. I explained to them that the company could not verify my identity. The address doe not match or social security. I explained that this is against the law and I have acquired legal representation. I have filed a police report in the past about this matter.
Company Response: Closed with explanation

Timely Response

2019-06-22

Oxford, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: XXXX XXXX is reporting inaccurate information on my credit report. They are claiming we owe money to them we do not. The apartment complex, The XXXX at XXXX XXXX XXXX has many complaints about reporting inaccurate information on several past residents credit reports, causing a blemish on credit history. They are well known for charging past tenants fees as a punishment for leaving. They are holding our credit report hostage. There are many many complaints about them. The newer site manager claims after being a resident for four to five years that normal wear and tear of the carpet around the bed that we have to sleep in every night was being charged to us in excess of {$1300.00}. I can understand if we damaged the walls etc but how can you charge someone for walking on a carpet. This is absurd, and this complex needs to be investigated for reporting false/inaccurate information on residents credit report just to keep their deposits ; which they have done to us and so many others. They keep the deposits and charge for things that they should not. When we left the apartment the place was spotless and they purposely tried to schedule the final walk through when we could not be there just so that they can claim unwarranted damages. I have also disputed the charges and asked for a detail breakdown of why i was charged. They have refused to send me anything showing why i owe them.
Company Response: Closed with explanation

Timely Response

2019-06-22

Kingstree, SC

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: I have sent certified letters to the credit bureaus via mail time and time again requesting this false information be removed from my credit report as they are not able to be validated under the appropriate guidelines. I sent a certified letter on XX/XX/2019 requesting validation of the debt directly from Hunter Warfield to be provided and 30 days to respond to the validation request. I Received a letter from Hunter Warfield dated XX/XX/2019, where they acknowledged the receipt of my dispute a request for verification. They advised that they had not duty to comply with verification demands. I never requested verification, I requested validation including original signed contracts proving my contractual obligation to Hunter Warfield and/or a complete statement of account as required by law to be considered full and completed validation.
Company Response: Closed with explanation

Timely Response

2019-06-20

Rowlett, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-06-20

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-06-19

Fort Pierce, FL

Took or threatened to take negative or legal action

Debt collection: Other debt

Sued you without properly notifying you of lawsuit
Complaint: This is regards to an old debt on a apartment lease from XXXX XXXX. This debt is noted to have stopped being paid on XX/XX/2014, which is past the statute of limitations. This debt was originally sent to Hunter Warfield, and they removed the debt from my credit report due to insufficient proof and they did not provide documentation upon requested that showed the original contract with my signature on it. I did not receive a letter regarding the time frame I have to dispute this account for the SECOND time. This account just keeps getting handed off to different collection agencies and aging the collection. You are not only hurting my credit with this, but putting my future home ownership process in jeopardy. You are attempting to collect a debt thats past the statute of limitations which in the state of Florida which is 5 years of breach of written contract and 4 years for oral contracts. * I AM ATTACHING THE PROPER DOCUMENT BELOW FOR SOME REASON A DIFF DOC WAS ATTACHED, DISREGARD LAST ONE*
Company Response: Closed with explanation

Timely Response

2019-06-19

Fort Pierce, FL

Took or threatened to take negative or legal action

Debt collection: Other debt

Sued you without properly notifying you of lawsuit
Complaint: This is regards to an old debt on a apartment lease from XXXX XXXX. This debt is noted to have stopped being paid on XX/XX/2014, which is past the statute of limitations. This debt was originally sent to Hunter Warfield, and they removed the debt from my credit report due to insufficient proof and they did not provide documentation upon requested that showed the original contract with my signature on it. I did not receive a letter regarding the time frame I have to dispute this account for the SECOND time. This account just keeps getting handed off to different collection agencies and aging the collection. You are not only hurting my credit with this, but putting my future home ownership process in jeopardy. You are attempting to collect a debt thats past the statute of limitations which in the state of Florida which is 5 years of breach of written contract and 4 years for oral contracts.
Company Response: Closed with explanation

Timely Response

2019-06-19

Columbus, GA

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: On XX/XX/XXXX I contacted XXXX XXXX XXXX to complete my final payment for rent and services while living at one of their apartments XXXX XXXX. The payment was completed and I understood I owed {$0.00} to the company. On XX/XX/XXXX XXXX XXXX XXXX charged me {$490.00} for closing fees on an apartment I was renting. 16 days later ( XX/XX/XXXX ) they wrote off the {$490.00} without attempting to contact me to settle the payment. Since XX/XX/XXXX I have not received any attempt or notice that I needed to pay any money for any type of closing fees until XX/XX/XXXX which I received a letter from a Hunter Warfield who is now attempting to collect this {$490.00}. My issue is I was charged {$490.00} on XX/XX/XXXX, on XX/XX/XXXX the debt was written off without a single attempt to contact me. Then nearly two years goes by and now Hunter Warfield is contacting me saying I owe money. I would also like to note that I spoke with an associate of XXXX XXXX XXXX who told me in XX/XX/XXXX the were having issues with their system. I am very confused how a company can charge me hundreds of dollars, write off a charge in 16 days, wait nearly two year never contacting me, and then give my debt to an outside debt collection agency.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-06-18

Greensburg, KS

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: I XXXX XXXX am being represented by an attorney " XXXX XXXX XXXX '' here in XXXX Kansas for a situation that I pray you can help me with.I resided at an apartment complex called " XXXX XXXX XXXX XXXX XXXX ''. Upon living here I was NEVER late not even once on any payments. I don't smoke I don't have pets I don't have anything that would make someone such as myself a bad tenant. So what has happened here is I bought a new home after living in this apartment complex for a few years and my lease was up in 60 days. I asked the office what I could do to move out with a 60 days notice and they told me that I was better off just paying the two months and be done. I found this very odd but still proceeded to do as they said and asked for the final amount with everything so that I could bring them a check. Upon giving me the final amount of everything for the last two months I went to my bank and paid them in full. Mind you I didn't even reside there in the last two months of paying them in full. I paid a cleaning lady to come and even clean the apartment for me to make sure that what was left was in great clean condition. When my two months were up I received a phone call from a lady at the office of XXXX XXXX XXXX XXXX XXXX who said I was on a recorded line pretending to be a debt collector and saying she had an attorney on the same line with her. Over so called {$470.00} owed to the company? I asked what I was being placed in this so called debt holding for? The girl said that I did not pay and that before sending me to a collection agency she asked that I comply and pay the amount ASAP or she'd place me into collections with Hunter Warfield their collection agency. I laughed and told her that I knew my rights and that was she was doing is illegal especially approaching me telling me that I owed money when my balanced signed by the company was at a XXXX balance. She said that I am not in any position to negotiate my balance that basically what is owed was owed. So I asked that she send me what it was exactly that I owed. She then told me she is also not obligated to send me anything that if I wanted to get an attorney I could hire one and have her and my attorney reach out to one another and share the amount that I owed with these " so called documents ''. Remember this was ONLY OVER {$470.00} an amount that I was not even aware of owing because I know I was paid in full with receipts to prove that I didn't owe any balance at all. So I let the situation go and what happened was a few months go by thinking it was just a threat from the company trying to make me pay and let this employee have her time to shine to feel important per say. I get a letter saying I owe {$470.00} and that I am going to be placed into collections if it is not paid. SO I am furious at this point. I did not know what to do as I did not think that something of this sort was even legal for a company to do. I contacted an attorney XXXX XXXX and explained to him the situation. He takes my case and tells me he will write a letter not only to XXXX XXXX XXXX XXXX XXXX but also a letter to the collection agency regarding the situation. XXXX XXXX has waited over 3 months and has yet to hear back from XXXX XXXX XXXX XXXX XXXX with a final walk through of the apartment I resided in. They failed to give a response back to my attorney via phone call, email, and or mail. So my attorney advised that I wait to see what would happen with the collection agency after providing Hunter Warfield with the information of what was going on. A few more months go by and I receive a notification from XXXX XXXX showing that a negative report was added to my credit. I contact my attorney again and tell him this is what is happening " AGAIN '' and see what he could now do for me at this point. Knowing on all sides that everything happening here is wrong, I tried to call Hunter Warfield to see if I could speak with someone with my attorney on the phone. They told me that they could not remove my {$470.00} credit from my credit report because XXXX XXXX XXXXt XXXX XXXX told them it needed to be in there. This has been nothing but a headache for me and stressful. I am not sure why this is all happening and why they feel the need that they are more Superior than an attorney telling them that they are wrong and we have evidence to back myself with receipts and copies of all paperwork to prove indeed that I DID NOT have an outstanding balance. With XXXX XXXX XXXX XXXX XXXX failing to respond to my attorney and then wrongfully placing myself into collections I feel violated, wronged, and just downright ashamed for anyone else who has to go through this situation besides myself. If you read their XXXX reviews of the new staff they hired and the new company who took over I can assure you I am not alone. The company even charges you for something they do not even provide. If someone could please help me with this situation I would be forever grateful. My attorney and I still are getting no where with either company as they do not feel the need to respond to anything even with an attorney. PLEASE HELP!!!!!!
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-06-18

Omaha, NE

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Complaint: I received a debt collection letter dated XX/XX/2019 from Hunter Warfield. The debt was identified as {$2000.00} from the original creditor of XXXX XXXX XXXX. Because I've never heard of the original creditor ( XXXX XXXX XXXX ) I sent a certified letter ( dated XX/XX/2019 ) to Hunter Warfield to dispute the debt and ask for an accounting of how this amount was determined. Hunter Warfield replied via a letter ( dated XX/XX/2019 ) stating that they were not required by law to provide that information.
Company Response: Closed with explanation

Timely Response

2019-06-18

Detroit, MI

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: Hunter Warfield says I owe {$830.00} I reached out to this people and asked for a signed contract with my signature on it they could not provide that. Placed for collection XX/XX/XXXX17
Company Response: Closed with explanation

Timely Response

2019-06-17

Houston, TX

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-06-16

Navasota, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: Owed money is not mine
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-06-16

Val Verde, TX

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2019-06-15

Arsenal, PA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2019-06-15

NJ

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response