Hunter Warfield, Inc.

2019-04-26

Colo Spgs, CO

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: I had a lease with roommates. We couldn't afford the lease so we left a month early but arranged with the office that they would take the deposit and maybe have a small charge after that. Now i have a XXXX collection on my credit report. My former roommates have nothing on their report and the company in question won't send me a detail of the bill but there is no way that it could be XXXX. I have tried disputing the account with the credit bureaus but had no success. Please help me
Company Response: Closed with explanation

Timely Response

2019-04-25

Pinellas Park, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: On XX/XX/2019 Hunter Warfield Debt Collection Agency XXXX XXXX XXXX XXXX. XXXX, FL XXXX XXXX-XXXX-XXXX-XXXX entered a debt collection on my credit report for a debt that I do not owe. It claims I owe XXXX XXXX XXXX XXXX {$620.00} dollars account # XXXX which is untrue. I never resided at XXXX XXXX XXXX and never signed a lease or other contract agreeing to moving into a unit. This apartment complex is poorly ran where leasing employees keep sloppy records and mess up applicant credit reports via reporting things untrue. Infact, XXXX XXXX XXXX issued me a refund check for {$770.00} dollars. I demand that Hunter Warfield investigate and remove this erroneous debt from my credit report immediately and send me written confirmation of debt removal from my credit reports and undated letters of correction to all that have received my credit report within that last 60 days showing correction. I do not owe this debt. I did not agree to any contract with XXXX XXXX XXXX XXXX incurring a debt.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-04-25

Austin, TX

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: I am receiving repeated phone calls ( now daily ) from various XXXX XXXX telephone numbers. I know them to be a debt collector, yet I have no outstanding debts. Calls received from : ( XXXX ) XXXX - received at XXXX XXXX on XX/XX/2019 ( XXXX ) XXXX - received at XXXX XXXX on XX/XX/2019 ( XXXX ) XXXX - received at XXXX XXXX on XX/XX/2019 ( XXXX ) XXXX - received at XXXX XXXX on XX/XX/2019 Those are just the most recent calls.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-04-22

Canton, MA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-04-22

Deerfield Beach, FL

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-04-21

Durham, NC

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-04-21

Aurora, CO

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-04-20

Jacksonville, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-04-19

Dallas, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2019-04-19

El Mirage, AZ

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-04-18

Campti, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-04-17

Washington, DC

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-04-17

Washington, DC

Problem with a company's investigation into an existing issue

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Was not notified of investigation status or results
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-04-17

Bellaire, TX

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: I have no knowledge of this debt. But I see it's reporting on my credit reports.
Company Response: Closed with explanation

Timely Response

2019-04-17

OH

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Complaint: My wife and I leased a townhome from XXXX XXXX in XX/XX/XXXX. I had just accepted a new job in northern KY and we made the deal sight unseen. On XX/XX/XXXX I suddenly and unexpectedly lost my job ( termination letter from employer attached ). On XX/XX/XXXX I turned in a written notice to XXXX XXXX staff ( attached ) informing them that we were moving out on XX/XX/XXXX. We requested a move out inspection and asked to be released from our lease due to my job loss. We were unable to pay any future rent and elected to move out rather than rack up rent that we couldnt pay. We never received a response from XXXX Townhomes. My wife received a call from Hunter Warfield stating they were attempting to collect a debt for XXXX XXXX for {$3600.00}. She asked what the charge was for and was told that we did not allow a move out inspection. She told them we did provide for a move out inspection but XXXX XXXX elected not to do an inspection. Hunter Warfield could not provide any explanation for the charges so we assumed they were not legitimate. Hunter Warfield sent a few statements periodically to us with that amount as a charge, again with no breakdown of charges and the amount has been increasing with interest. The interest rate was also not disclosed on the lease agreement. We have not received a statement from them for the past year however they have increased the amount listed on our credit report. That amount is now {$4400.00}. In XX/XX/XXXX we applied for credit and found out that Hunter Warfield had reported their charges as failure to pay a debt. It is listed as a negative on my wifes credit report. My wife filed a complaint with XX/XX/XXXX to try to get the negative entry removed from her credit report and through this process ; Hunter Warfield finally provided a generic breakdown of charges ( attached ) in XXXX, XXXX. I suspect the document was created then but cant prove it. There was no letterhead and the signature is illegible but the document shows the charges Hunter Warfield is attempting to get us to pay. None of the amounts for these charges are stated in our lease agreement ( attached ). Hunter Warfield again verified the debt was valid and XX/XX/XXXX accepted that verification without any proof and closed the complaint. In XXXX, XXXX we applied for a loan at a local bank and discovered that Hunter Warfield had added the inaccurate information to my credit report, backdating it to the original date that was on my wifes credit report XXXX, XXXX. I filed a complaint with XX/XX/XXXX and Hunter Warfield again verified that the debt was valid and XX/XX/XXXX accepted that verification without any proof and closed the complaint. In XXXX, XXXX I filed a complaint against Hunter Warfield with the XX/XX/XXXX in XXXX, FL. Hunter Warfields response was to send me a copy of my lease and again stated the debt was valid even though the document they provided does not have any of those charges stated in the lease agreement. XXXX XXXX has reported this inaccurate information on my wifes credit report to all 3 credit bureau for the past 39 months and on my credit report with all 3 credit bureaus for the past 7 months, backdating it to XX/XX/XXXX. They have verified the debt is valid repeatedly, with XX/XX/XXXX and the XX/XX/XXXX even though they have a copy of the lease agreement and we have questioned the validity numerous times. Hunter Warfield has destroyed our credit and done irreparable damage to our reputation by reporting negative information that they know is not accurate and we believe that is a violation of the Fair Credit Reporting Act. Hunter Warfield has hundreds of complaints filed against them each year for the same reasons but they continue to operate using the same tactics. Hunter Warfield should be permanently barred from reporting any information to credit bureaus. XXXX XXXX and XXXX Townhomes have been unresponsive to any of our attempts to contact them including refusing a certified letter. They instigated these fabricated charges instead of disclosing them on our lease agreement. It is certainly not ethical and we believe it is not legal to not disclose any charges on the only document that is signed by both parties. On the Additional Special Provisions page of the lease agreement the amount for lease abandonment fee is blank yet on the breakdown of charges they show a charge of {$2000.00}. for lease abandonment. There is no dollar amount specified in the lease agreement for not giving 60 days notice yet on the breakdown of charges they show a charge of {$2000.00}. If they intended to charge these outrageous fees they would have been disclosed on the lease agreement. Making up charges and amounts after we signed the contract is at best fraudulent ; reporting those made up charges on our credit reports surely violates the FCRA. XX/XX/XXXX did not exercise any oversight or conduct any investigation into our complaints even though we attempted to resolve this through them. They failed to require proof that this negative information is accurate even after we filed complaints through them on 3 occasions. As the disseminators of credit files they have a responsibility to confirm information is correct but they just accepted a the debt is valid from Hunter Warfield. XXXX XXXX, XXXX XXXX, Hunter Warfield and XX/XX/XXXX have all consistently, purposely and repeatedly allowed or caused inaccurate negative information to be shown on our credit reports for 39 months. We have been constantly frustrated with this entire process as Hunter Warfield changed the original creditor as listed with XX/XX/XXXX from XXXX Townhomes to XX/XX/XXXX but on my wifes credit report and only after she filed a complaint with XX/XX/XXXX in XXXX. It was added to my credit report later in XXXX and on my credit report they say it is XXXX Townhomes. It has been nearly impossible to get any information from any of the parties on that side ; it took nearly 3 years to get the breakdown of charges. In XXXX we finally received a response letter from XXXX XXXX with XXXX XXXX stating that XX/XX/XXXX was sold by XXXX XXXX to XXXX XXXX in XX/XX/XXXX. She also provided an address for XXXX XXXX. We sent a letter to XXXX XXXX and they eventually responded ( their letter is not dated ) that Hunter Warfield is their 3rd party collection agency. The damage to our credit extends to paying higher insurance costs, higher credit card interest and being denied credit.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-04-16

Saint Petersburg, FL

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-04-15

Bakersfield, CA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: This is a second complaint against Hunter Warfield. They recently responded to my previous complaint numbered XXXX. Unfortunately, their response is misleading and deceiving and further proves that they are attempting to defraud me of money and unjustly enrich themselves. Their response provides me with several pictures of the location. I agree that it is the location I lived at, and that those are pictures of the location, but I disagree that all those pictures are from when I lived there. There is no dates on those pictures so they could be from any time. I will provide you of pictures I took with the dates on the negatives from my phone to show you what the place looked like when I was moving out. It's not anywhere near as bad as what they are portraying. Furthermore, a lot of the itemization they are attempting to charge me for are things that were not warranted, nor applicable to the repairs necessary to get the property in a living condition. For example, They are attempting to charge me for numerous blinds. That property did not have a single blind when I moved in. If the apartment is attempting to claim they did, I demand to see the initial walk trough with my signature that lists them. They are also attempting to charge me {$600.00} for a stove. Again, the location did not have a stove when I moved in. I had to bring my own as well as my own fridge. If they are claiming I owe them money for a stove, I will repeat myself in asking the initial walkthrough with my signature showing it listed. Not only do I not owe them a stove since there was never one there to begin with, that is MY FRIDGE I left behind in those pictures. They owe ME money for my fridge. It is the same with the security screen door. I had that bought and installed. I was never reimbursed for it nor was it deducted from my rent. They owe me money for that as well. That is not to say that I don't agree with some of the charges. Obviously the place needed new screens and some paint and drywall repair as well as some drawers and cabinet replacements but not anywhere near what they are attempting to charge me for. It did also need a new toilet. Based on my calculations here is what should be charged using the same template they used and at their prices. Those numbers are outrageous by the way. Keep in mind I have my own invoice from a contractor showing what the estimated repairs should be. Livingroom : 3 Screens XXXX Security Gate ( I provided and left it ) XXXX Total XXXX Kitchen : Kitchen Cab door make new one XXXX 4 bulbs ( Questionable ) XXXX Refrigerator ( I provided and left it ) XXXX Total XXXX Hall : Fix Cab Door XXXX New Drawer XXXX Total XXXX XXXX1 : 2 Screens XXXX Total XXXX Bed 2 : Door XXXX Trim XXXX 2 screens XXXX Bi-pass closet door XXXX Total XXXX Bath : New toilet XXXX TP Holder ( Questionable ) XXXX Paint and Drywall Repairs ( Outrageous! ) XXXX 25 % XXXX Total XXXX Grand Total XXXX Tenant Security Deposit XXXX Amount due XXXX So according to their own estimates of repairs needed at their prices, I should only owe {$330.00} once you include my security deposit and the fact that they kept my Fridge and my security gate, and never provided a stove nor blinds to begin with. If you actually look at the invoice I was given by a contractor who gave me an estimate of repairs actually needed, Here is what it should really look like. 5 screens material and labor {$170.00} Fix Cab door {$30.00} New drawer {$65.00} New Door {$80.00} Bi-Pass Closet Drawer {$150.00} New Toilet {$180.00} Paint and Drywall Repairs {$120.00} 25 % {$30.00} Refrigerator ( My own ) XXXX Security Gate ( My own ) XXXX Grand Total {$390.00} Tenant Security Deposit XXXX Amount Due $ XXXX I should be owed {$100.00}. Even if you add the trim for the door replacement at the landlords contractor price, I'm still owed {$55.00}. In any case, for them to claim I owe them $ {$2200.00} AFTER they kept my deposit is extortion and I will not stand for it. I am now absolutely demanding they cancel this debt and remove it from my credit report immediately or I will file this in small claims court in 30 days And list the apartments and Hunter Warfield as well.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response

2019-04-13

South Florida, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: Hunter Warfield inc -tried to dispute inaccurate item XXXX XXXX XXXXXXXX -tried to dispute XXXX XXXX -tried to dispute XXXX XXXX-tried to dispute XXXX XXXX XXXX-tried to dispute
Company Response: Closed with explanation

Timely Response

2019-04-13

Atlanta, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: During 2016 I was a victim of identity theft. There were several accounts opened in my name, and 3 apartments. I didn't know that I was a victim of identity theft until I saw a lot of unauthorized inquires on my report, and negative collection accounts. I have been working to get all of them removed and as of today all are gone except this account. I have sent multiple letters to this company and proof of identity theft but it still isn't gone. Over the past 2 years they have removed it multiple times but end up adding it back a couple months later. I would like this account to be permanently removed from my credit report.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-04-11

Philadelphia, PA

Attempts to collect debt not owed

Debt collection: Private student loan debt

Debt is not yours
Complaint: There is a {$250.00}, on my credit report., But it's not my debt. This loan was in my daughters name. Not mine.
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-04-10

Arroyo Grande, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2019-04-10

Longmont, CO

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with non-monetary relief

Timely Response

2019-04-10

Houston, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-04-06

Shulerville, SC

Attempts to collect debt not owed

Debt collection: Other debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: I'm requesting we address this first! GOT OUR HOMES XXXX XXXX XXXX XXXX Florida XXXX Dear Attorney 's, This company has me at the end of my strings. They owe me on a lease to own at XXXX XXXX XXXX XXXX XXXX ga XXXX. Of which after robbing me ( charging fees and taken money on a monthly basic for maintenance never proformed, withholding XXXX. Down payment and services I had to pay for on the property above our agreement ). Comes to a {$6000.00}. plus total they owe me. On top of this they have me in collection with Hunter Warfield XXXX XXXX XXXX XXXX XXXX FL XXXX contact number XXXX, account number XXXX for the sum of XXXX which on XXXX reviews they claim I missed 4 months, XXXX, XXXX, and XXXX XXXX.after a tenent misses the due date, due on or no later than the XXXX they will file evidentiary paperwork by the XXXX. The court stated, I was to move on the XXXX if XX/XX/XXXX I did that an have proved that my beings are in storage with XXXX the amount is wrong. They also claim I stole something upon existing. I'm not sure what they're talking about but that's false as well. I counter claimed they owe me XXXX, during our meeting with the court mediator The house manager said XXXX XXXX XXXX they don't want anything from me but to get out. '' I did that XX/XX/XXXX. Attach is a few paper from the court and Hunter Warfield 's collection bill. I have a file I created for this company. I knew they were going to be a problem. They need a class action lawsuit. I'm a single XXXX woman who tries to work as well. I was deemed XXXX XXXX. I also was in a car accident XX/XX/XXXX where 3 cars ran into me. Which makes it extremely hard to work. I was able to keep a home for XXXX kids and XXXX dogs for 12 years. Until I made the great mistake of doing business for 5 years with GOTOURHOMES. HOMELESS XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ga XXXX XXXX
Company Response: Closed with explanation

Timely Response

2019-04-05

Houston, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation

Timely Response