Global Lending Services LLC
Consumer Complaints
There are over 158 complaints on file for Global Lending Services LLC. Dated between 2019-11-26 and 2015-03-25.
Complaints Page 2
2019-08-16
Allegheny, PA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation
2019-08-13
Chestnut Street, IL
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation
2019-07-25
Oxford, GA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: My personal information was used without my knowledge and because of several phone calls from creditors that did not belong to me, that prompted me to check my credit. According to XXXX and XXXX XXXX my personal information was exposed in both of their data breaches. XXXX, then confirmed that I was one of the individuals whose data was exposed twice this year alone. To date, I have noticed that there are several inquiries and credit accounts that were not requested by me were listed on my credit report. Ive filed an Identity theft report with the FTC and a police report. The FTC Identity Theft Report number is XXXX
Company Response: Closed with explanation
2019-07-07
Atl, GA
Attempts to collect debt not owed
Debt collection: Auto debt
Debt was result of identity theft
Company Response: Closed with explanation
2019-07-06
PA
Getting a loan or lease
Vehicle loan or lease: Loan
Changes in terms mid-deal or after closing
Complaint: I have been in this auto loans deal since around XX/XX/XXXX ( estimated ) I was to give a XXXX down payment deal completed. I signed the paperwork agreed with the term received my first date to make a payment nothing misleading from the dealership. Im calling the bank to make a payment the bank tells me there is nothing on file. I call the dealership the bank then tells them they need more of my information or the dealership will not receive payment. I spoken to the was again told to call the dealership at that point I was told they had to resubmit it again to the and the need my same information again in which I leave my Job early to resubmit the documents a second time and sign another contract with another payment date. I called the bank on XX/XX/19 to confirm my information and was told that I should be receiving my welcome letter in the mail and I was all set, So now again we are in XX/XX/XXXXafter I spoken to the bank. they ( the bank ) telling the dealership that I have to submit more and more and more of my information or they will not pay for the car and I would have to bring the car back. I seems every month or week that are asking for more more information relating to the same documents. Its never ending and on going so this situation has been lasting since XX/XX/2019 to present. Now they are telling even thought they have my paystub proof of my job depositing my paycheck into my bank account even though they have my paystubs, ssi award letter now they also asking for that proof of ssi deposit again.
I am a single mother whom has severely XXXX children as well as an elderly sickly mother who Im a XXXX XXXX also this is causing stress on our family ...
Company Response: Closed with explanation
2019-07-06
Bremen, GA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: Pulled my credit without my consent
Company Response: Closed with explanation
2019-07-06
Canton, GA
Getting a loan or lease
Vehicle loan or lease: Loan
Fraudulent loan
Complaint: I did not apply for credit or provided authorization for pulling my credit report for this loan.
Company Response: Closed with explanation
2019-07-05
Gloucester City, NJ
Managing the loan or lease
Vehicle loan or lease: Loan
Problem with fees charged
Complaint: I made my monthly payment then send in an additional payment with request that it be applied to pay my principal but this additional funds was not applied to pay my principal.
Company Response: Closed with explanation
2019-07-04
Mesa, AZ
Struggling to pay your loan
Vehicle loan or lease: Loan
Problem after you declared or threatened to declare bankruptcy
Company Response: Closed with explanation
2019-07-02
Toppenish, WA
Took or threatened to take negative or legal action
Debt collection: Auto debt
Seized or attempted to seize your property
Company Response: Closed with explanation
2019-07-02
Los Indios, TX
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Reporting company used your report improperly
Complaint: On XX/XX/2019, I stopped by XXXX XXXX ( XXXX, XXXX, XXXX ) Dealership. I test drove a car and the sales rep was being very pushy about working numbers out even though I told him I was just looking around at several dealerships. Since they were about to close, he asked me to fill out the top of a form for his supervisor to show me some numbers without running my credit score and that he would call me back on Monday. 10 minutes after I left the dealership XXXX notified me XXXX/XXXX XXXX XXXX had added an inquiry to my report. On the morning of Monday, XX/XX/2019, six more inquiries were added to my report from XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, GLOBAL LENDING SERVICES, and XXXX XXXX XXXX. Later that day the sales rep called me to inform me I was approved for a loan of {$20000.00} and I confronted him about all the reports, and all he said was that in order to show me accurate financing numbers his supervisor had to run my report ( even though I had not authorized it ).
Company Response: Closed with explanation
2019-07-01
Managing the loan or lease
Vehicle loan or lease: Loan
Problem with fees charged
Company Response: Closed with explanation
2019-07-01
Berkeley, NJ
Managing the loan or lease
Vehicle loan or lease: Loan
Problem with fees charged
Company Response: Closed with explanation
2019-06-27
Ridley Park, PA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: I was lulled into a car dealership with a preapproved offer of a car loan. Eventually I was denied the loan but after checking my report I've noticed a barrage of inquiries from different finance companies that weren't authorized by me.
Company Response: Closed with explanation
2019-06-17
Struggling to pay your loan
Vehicle loan or lease: Lease
Lender trying to repossess or disable the vehicle
Company Response: Closed with explanation
2019-06-14
Lewisville, TX
Took or threatened to take negative or legal action
Debt collection: I do not know
Threatened to arrest you or take you to jail if you do not pay
Complaint: On XX/XX/2019 at XXXX XXXX CST, I received a phone call from phone number XXXX-XXXX-XXXX. The lady said she was with I think " Global Locating Services '' and she was looking for XXXX XXXX. I told her that I do not know a XXXX XXXX and she then said that she would " pass this information over to her fraud department as falsified credit information. '' Her tone was very rude and I feel this type of language was not necessary. I don't see the need for her comment after I said that I did not know this person. She should have just said thank you and hung up.
Company Response: Closed with explanation
2019-06-10
El Paso, TX
Communication tactics
Debt collection: I do not know
You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation
2019-05-31
Colville, WA
Managing the loan or lease
Vehicle loan or lease: Loan
Billing problem
Complaint: XX/XX/XXXX when making my payment online I noticed my payment due was less than normal. I called the company to verify the payment amount and was told the amount due was correct on the website ( lower amount ). I paid that amount. XX/XX/XXXX I get a past due notice. I called and the company indicated they posted a payment to my account in error in XXXX and they were demanding I pay 3 times what my normal payment was. I asked for a member of the management team to call me back in XXXX, then again in XXXX and again in XXXX. I just continued paying my normal monthly payment. In XXXX I started getting harassing phone calls and when I spoke with my account rep she indicated the only way to reslove the issue was to pay 1 months payment ( mind you I have been paying wvery month since XX/XX/XXXX ) and I could get an extension. I paid my normal payment, I got the extension paperwork on XX/XX/XXXX or XX/XX/XXXX, signed the paperwork and emailed it back on XX/XX/XXXX @ XXXX. Never heard from them since. Earlier this week, we were at a dealership trading the car in and the salesman told us that when he called to get the payoff amount, they were not only told the payoff amount but that we were 3 months past due on the account. 1st off, they should not have said anything to the deslership about the past due balance. Second, they never processed the extension paperwork stating they never received it. So, I called them on Tuesdsy this week, got a supervisor on the phone that said she would need proof that I sent the paperwork bavk within 10 days of receiving it. So, I emailed her proof and didnt hear from anyone. So I followed up and was told they have the proof I emailed the completed paperwork on XX/XX/XXXX, but it was emailed to another department within their company, so since the extension department didnt receive it, they were not able to honor it. So essentially I emailed the paperwork, on time and to the company, but because they cant communicate amongst themselves I am still past due. The supervisor XXXX XXXX tells me today they have been trying to get ahold of me since XXXX and I didnt respond. Funny thing is, I made contact with them in XXXX, and thats how I got the extension paperwork. Then he back pedals and says we tried to contact you in XXXX, yes last week 1 time and then 1 time this week. After I called them. Then he back pedals again saying we tried calling this number and this number with no response. The 1st one is my cell phone ( they only called twice within a 5 day period ) and the 2nd number I had never heard of before. So, when I ask XXXX what the 2nd number is, he says oh, that # and account note was supposed to be posted to someone elses account. It was posted to your by mistake. Bottom line is, they messed up and are now harrasing me for payment when several things are from their mistakes. And divulging my personal account information to a dealership is not winning them any favors in my book.
Company Response: Closed with explanation
2019-05-25
Waynesville, MO
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation
2019-05-20
Long Beach, CA
Struggling to pay your loan
Vehicle loan or lease: Loan
Denied request to lower payments
Complaint: contract date XX/XX/XXXX year XXXX term XXXX XXXX APR 15.2 payment amount {$700.00} amount financed {$32000.00} original finance charge {$17000.00} note amount {$50000.00} The problem is as follows : I made a large payment about four times. I asked them to pay the extra money towards principal. That was never done. i asked them to adjust the extra money and they refused. as you can see it states 15.2 per cent annually, however I found out that I also pay {$15.00} per day which equals {$32000.00} on top of the interest. This is a predatory loan and that amount was never stated when the car was financed. I am asking for the {$15.00}. per day to be credited to my account and taken of the life of the loan because it is predatory.
Company Response: Closed with explanation
2019-05-16
FL
Managing the loan or lease
Vehicle loan or lease: Loan
Problem with fees charged
Company Response: Closed with explanation
2019-05-15
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation
2019-05-07
Chesapeake, VA
Struggling to pay your loan
Vehicle loan or lease: Loan
Lender trying to repossess or disable the vehicle
Company Response: Closed with explanation
2019-05-06
Sylvester, GA
Incorrect information on your report
Vehicle loan or lease: Loan
Account status incorrect
Complaint: I can not wholly blame Global Lending for this adverse action I am filing. I am very disturbed as I am writing this complaint and I take no joy in this regretful process. However, Global Lending could resolve this complaint in a matter of minutes. I totaled my vehicle on XX/XX/2018. I had financed with this company. My insurance company lied to Global Lending and me. Before I went to the V.A. Hospital for an elongated stay after several months I was released I found out Global Lending had charged my account off for non-pay. I was told to me my account had been paid off. Everything has been paid off now. However, your company is reporting a charged balance of XXXX XXXX dollars or more. This painful and regretful error is causing severe backlash from my mortgage provider. As a Veteran and a XXXX XXXX member, I surely didnt expect this betrayal of public trust. I fought for this country, and I protected my insurance company freedom to do business. I am taking this approach because I couldnt get it resolved otherwise. Again, I am not totally blaming Global Lending for this miscarriage of justice. However, I am bringing to their attention the lack of communication and not taking this dangerous situation as a priority and overlooking the fact this is ruining my life. It is incredibly extreme to me as a consumer. Please help!
Company Response: Closed with explanation
2019-05-04
Downers Grove, IL
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation