FIFTH THIRD FINANCIAL CORPORATION

2018-07-03

Rockwell, NC

Managing an account

Checking or savings account: Other banking product or service

Cashing a check
Company Response: Closed with explanation

Timely Response

2018-07-03

Symbol, KY

Communication tactics

Debt collection: Auto debt

You told them to stop contacting you, but they keep trying
Complaint: On XX/XX/2018, I received a phone call from Fifth Third Bank in regards to a late payment for my auto loan. I had called Fifth Third on XX/XX/2018 at XXXXXXXX XXXX to request assistance with that payment, but after a nearly 18 minute conversation with 2 different departments I came to the conclusion that there would be no benefit to having borrower 's assistance and I advised I would make my payment late. At the end of my conversation with the 2nd agent, she verified contact info with me including my phone number, but I did not express any verbal permissions to contact my number or repeal my written cease and desist notice I issued to their company 2 years prior. Today XX/XX/2018, I received a call from Fifth Third, I spoke with an agent that I feel refused to acknowledge that I had already issued a written cease and desist notice that is on file with their company. He stated that I would have to issue another letter to continue a cease and desist on my account while also advising me that during that time they await my letter that I was subject to be placed in a automatic dialer system, which I advised that I did not give permission to be in. I don't recall receiving this man 's name nor do I recall being given any monitoring disclosure or mini miranda for debt collection. I asked for a manager and I spoke to another man named either XXXX or XXXX, whom acknowledged and verified that I had a written cease and desist oh file and stated that per their policy that notice should not be removed unless I have sent a written request to resume contact, which I haven't. During this conversation, this manager also acknowledged I was correct and he understood that this call was a violation of FDCPA and CFBP while assuring me that something that shouldn't have happened today will not happen again in the future.
Company Response: Closed with non-monetary relief

Timely Response

2018-07-03

Taft, OH

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened to sue you for very old debt
Complaint: XX/XX/XXXX- I received a call at work. They did not want the person who answered the phone to get me just to give me a message. Caller XXXX XXXX Reason : " Someone has filed a legal complaint about XXXX. I am trying to stop them from serving papers '' Called from phone # XXXX-XXXX-XXXX but I was to call back on XXXX-XXXX-XXXX-XXXX. I called back and he told me that I owed {$3000.00} to Fifth Third ( I have not been with them for 12-15 years and closed account on positive note ) and court cost will be an additional {$2500.00} plus the 29.9 % interest that I keep accruing and if I do not pay I will have a court order delivered to my job in 24-48 hours. I told him go for it because I do not owe Fifth Third. I asked for backup and he could not provide. Also, said he sent papers to my house which I never received. Kept threatening me with my assets said they are being investigated now. Called from XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, CA XXXX
Company Response: Closed with explanation

Timely Response

2018-07-02

Chicago, IL

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2018-07-01

Chicago, IL

Managing an account

Checking or savings account: Checking account

Banking errors
Complaint: At this point I'm filing a separate report for Fifth Third Bank retaliating against me for closing my account please notice the attached letter I am sending the bank must think this is some type of Joker game after they made several errors on my account it is been well aware and in advised that I would be closing this account I had sent all pertaining documents as requested to Fifth Third Bank as they sent me a letter asking for more information I mail that off about two and a half or three weeks ago to the company in regards to an XXXX dispute the company had more than enough supporting evidence that I had tried to resolve the issues with XXXX and that XXXX was having issues on their platform which led to a trip I was on being altered by several miles due to the app freezing I have said all of that documentation to Fifth Third as requested as I've said and now they're telling me that without my permission or authority they have reopen my account and closed it back with a negative balance and I reporting it to a consumer agency so at this point along with this complaint I will be filing a complaint with all regulating agencies over this bank and filing a small claims lawsuit against the bank for defamation of character and for now opening and closing an account once again without my permission or authority and for sending me this oblivious threat I've never seen such a financial institution operate in a bully type of status
Company Response: Closed with explanation

Timely Response

2018-06-29

Columbus, OH

Problem caused by your funds being low

Checking or savings account: Checking account

Overdrafts and overdraft fees
Company Response: Closed with monetary relief

Timely Response

2018-06-29

Palos Park, IL

Problem with a lender or other company charging your account

Checking or savings account: Checking account

Money was taken from your account on the wrong day or for the wrong amount
Complaint: I had taken my truck to a mechanic called XXXX in XXXX XX/XX/XXXX, they were suppose to do a rebuilt head gasket to my vehicle for {$1500.00} which I paid by credit card. The moment I picked up the truck it was still smoking white smoke which means theres still some coolant in the oil pan, when I drive back to the mechanic and complained, XXXX the owner told me to just let it run for a couple days to get the smoke to stop. Not True!! When he told me this, I couldnt believe when you paid to have a problem fixed and when you pick up your vehicle and the probe still exist, this was NOT fixed at all! Why I know this is because I took my truck to a Professional machine shop that works onbhead gaskets because they know how to mill a head gasket and work on head gasket many times. I took this to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX Illinois XXXX XXXX on XX/XX/XXXX tonhave my truck inspected by the owner XXXX XXXX. He clearly proved to me that XXXX never rebuilt my head gasket at all and explain and showed me proof, I was so mad after I felt this mechanic took me for a ride and scammed me for my money. After seeing many other XXXX reviews and listening to my wife about filing a dispute with Fifth Third bank for the amount of what I paid {$1500.00} for No rebuilding my. Head gasket at all. Now that I did this and I did get a letter from Fifth Third bank that the dispute investigation was approved and final, and then after a few weeks that went by and me not having any money but {$3.00} in my account, I finally worked a job and deposited a check for {$1100.00} on XX/XX/XXXX and then all of sudden Monday XX/XX/XXXX I was negative {$440.00} which they reversed the charges that fifth third bank finalized and approve that money they gave back to me, and when I called the bank to have them explain that to me, hey told me that the mechanic shop said they did the work on my car and I said they only said they worked on my car and thats all??? And Im like anyone can say anything kind of lie but when I sent in 3 copies of what proof I had with the machine shop inspector to fifth third bank, why would this bank just believe this mechanic shop when they were clearly proven wrong and then my own bank which Im the customer and not the mechanic shop and take and remove my money from my account, and then at first after I deposited that check for {$1100.00} they told me and sent me a letter stating that that check from my boss had insufficient funds which she did and that was lie. Which is kind of funny that ever since I only had {$3.00} in my account and when I finally did a deposit, isnt it funny now they are keeping my {$1100.00} from that check I deposited??? Kind of funny I think, which means they only took my money cause they decided that they werent going to lose any money for sure so lets take it from there customer XXXX XXXX account and at least we wont be short money and they XXXX me again. When this mechanic shop is the one that took my money and Fifth Third bank is letting them get away with my money. And when I talk to XXXX the executive assistant for the bank President, she tells me that the dispute Dept closed and finalized my account on XX/XX/XXXX and Im like why when thats the day your dispute Dept ask me for that proof again from the machine shop I took my truck to have inspected and it was faxed over that same day at Fifth Third bank in XXXX Illinois on XXXX XXXX and on Tuesday XX/XX/XXXX my banker at fifth third bank called dispute Dept to confirm they received my proof again and they did, so I ask XXXX to listen to the phone call on Monday XX/XX/XXXX when the lady in disputes ask me to send her that other part of the letter that showed the inspectors notes that shows this mechanic shop never worked on my truck and I said why would the dispute Dept close that account when I sent proof??? Something crooked is going on here and I believe Fifth third bank is doing me wrong and the trail of proof is there when they tell me one thing and then do something else to me. XXXX from fifth third bank explain to me today Friday XX/XX/XXXX that she will follow up on Monday XX/XX/XXXX about why they would close this account when I did what they wanted me to do. She called the dispute Dept and they did confirmed with her that I did send proof and faxed it over that Monday XX/XX/XXXX like I said I did. I told her I just want my money back on my account and give me what rightfully mine. I dont want to be with this bank anymore because of all the run around they do to there customers. You dont treat a customer like the way they treated me and they treated me like a victim which Im a 3 time US XXXX war veteran that has been XXXX 9times in the 3 wars Ive been in and to be treated like this is a disgrace to me as a XXXX XXXX veteran recipient from President Obama. Fifth Third bank has to understand if a merchant has a complaint or feel they have a reason to ask for there money back, the customers bank should have to call or send an email or letter to the customer explaining what the merchant stated and have that merchant prove and show proper evidence that they did work on that vehicle and then Fifth Third bank has to explain to the customer that they will remove that money back, but what this bank does should be against the law by removing money from the customers account without proper notice to the customer of that bank. The customer is getting stabbed by there own bank and the mechanic shop is getting away with the customers money and this bank is stealing my money from my account and even after Fifth Third bank approved that money given back to me In the first place. Im contacting my attorney to sue Fifth Third bank for removing money without proper notification to me as there customer after me sending them proof and then they closed my account the same day with telling me.
Company Response: Closed with explanation

Timely Response

2018-06-29

RI

Problem with a purchase or transfer

Credit card or prepaid card: General-purpose prepaid card

Card company isn't resolving a dispute about a purchase or transfer
Complaint: XXXX stores were in a lawsuit currently with the State of Washington and XXXX. The lawyer in charge of FBA properties for Temporary Receiver XXXX XXXX XXXX XXXX XXXX XXXX : XXXX Find a case FBA Stores I have files with the FTC also as the products and services were not provided. Currently, there is NO communications between XXXX stores and the public. Case is in settlement currently. Were purchased a package with them that was to give us lifelong access to a warehouse and packaging company, resources to wholesale companies, a paid trip to a XXXX XXXX and 16 lessons to teach us how to sell online/XXXX. We had issues with the company from the start and tried to resolve them on our own. In XX/XX/XXXX the entire company closed without warning. We no longer had access to any of the things we had paid for. We had no contact with the company and all forms of communication with them was out of service. We heard of the attorney handling their case. they were being sued by State of Washington and XXXX for fraudulent misrepresentation and others issues. I filed with credit cards As soon as I knew any of this was happening. Since this was something that was out of my hands and unforeseen I hoped the CC companies would work with me to get some of my money back Since I no longer had the goods or services I paid for. XXXX XXXX was very unwilling to work with me to try and help me get any of my money back. I received a letter saying Sorry but the length of time since purchase has been to long. I made the purchase in XX/XX/XXXX and filed fraud dispute in XX/XX/XXXX. I am very unhappy and disappointed that this CC was not willing to try to refund even a partial amount of my cost. Just a big fat SORRY!
Company Response: Closed with explanation

Timely Response

2018-06-29

Melbourne, FL

Closing an account

Checking or savings account: Checking account

Can't close your account
Complaint: This bank is engaging in unethical and misleading business practices. Providing the information they provided in response to my initial complaint is AFTER the fact. First of all, it took DAYS to get any sort of response regarding where my money was. By that time, I had decided to no longer do business with them and transferred the money back to my original account with another bank. At that time, I discovered that I was charged a FEE of {$3.00} to transfer MY MONEY ... which left me with a NEGATIVE balance. So I immediately transferred {$10.00} in to cover that. Which brought me to a {$7.00} balance. They will not allow me to close the account unless the balance is {$0.00} and they will only do transfers of a minimum of {$10.00}. Their nearest branch is over an hour away from my residence. As far as I'm concerned, they can keep the {$7.00}. I do not want to do business with them at all, ever again. Meanwhile ... I see now ... again, after the fact, that they will charge me a monthly service fee for this account. Something I was not aware of prior to opening the account. Again ... all I want is to close the account and be done with them and not have to drive two hours to do it. They can have the {$7.00}. Is that really all that unreasonable a request?
Company Response: Closed with explanation

Timely Response

2018-06-28

Campton Hills, IL

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2018-06-28

Chicago, IL

Problem getting a card or closing an account

Credit card or prepaid card: General-purpose prepaid card

Trouble closing card
Complaint: Repeated rude customer service from Fifth Third Bank and I fell complaint against the bank already has let me to close my accounts and doing cell Fifth Third has kept the savings account open after I requested for it to be closed past it's close day they actually did not close the account until I threatened to file another complaint against the bank then they close that account I finally was able to close my checking account and trying to close the XXXX XXXXXXXX prepaid account the rude Banker who I've had issues with before told me to close the account I would have to withdraw the funds when I withdrew the funds and try to close the account the bank or I spoke with said that the account can not be closed because there withdrawal I made off that card was still pending I asked her why the gentleman that was the teller didn't tell me that and will drawing those funds I would have to wait to still close the account I've waited well over a week now for the account to clear of the small {$2.00} I took out of the account I was told that I could call back into customer service with the XXXX card and have it closed when I called into customer service they refuse to close the card I was bounced around to several different departments and at this point I'm not going to continue going back and forth to the branch and calling the customer service to have this prepaid account open this is the second fraudulent account that the Fifth Third bank institution has failed to close at my request
Company Response: Closed with non-monetary relief

Timely Response

2018-06-27

Southern Pnes, NC

Managing the loan or lease

Vehicle loan or lease: Loan

Billing problem
Company Response: Closed with non-monetary relief

Timely Response

2018-06-27

Jeffersontown, KY

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2018-06-27

Chestnut Street, IL

Managing an account

Checking or savings account: Other banking product or service

Problem using a debit or ATM card
Company Response: Closed with monetary relief

Timely Response

2018-06-26

Liverpool, TX

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation

Timely Response

2018-06-26

VA

Trouble during payment process

Mortgage: Conventional home mortgage

Complaint: After months of back and forth and many phone calls, I finally found someone who would return my call to explain if a charge that was to be reversed was ever reversed. I have since followed up with her on XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX and have yet to get a call back. My contact 's name is XXXX and she is at XXXX and I am looking into why I have a charge on my XX/XX/2018 statement and also an accounting for the multiple entries to my account. I have an auto pay set up for my mortgage and have always paid on time and am not sure why the customer service at this bank has been lacking. Thank you
Company Response: Closed with explanation

Timely Response

2018-06-26

Jacksonville, FL

Managing an account

Checking or savings account: CD (Certificate of Deposit)

Deposits or withdrawals
Complaint: Hello, I have an emergency situation. A certificate of deposit from XXXX XXXX issued by XXXX XXXXXXXX XXXX XXXX, was deposited at Fifth Thirds bank located at XXXX XXXX XXXX in XXXX XXXX on XX/XX/2018 with me being unknowingly. The bank which issued it which was XXXX XXXX XXXX XXXX now known as XXXX, also known as XXXX XXXX XXXX on XXXX XXXX, originally agreed to transfer it to XXXX XXXX and they stopped the transfer I was supposed to get back with them to make a different arrangement to pay for the cost of the wire transfer. I was working originally with a man by the name of XXXX XXXX who owns XXXX XXXX XXXX XXXXXXXX, I got in a rush and provided my CPA/banker that I use from XXXX XXXX XXXX XXXX, XXXX ( XXXX ) XXXX XXXX ( contact number is XXXX ) he pretty much does check deposits for an entertainment company I work with. He transferred the money to Fifth Thirds with me being unknowingly ok XX/XX/2018 at XXXX XXXX. I was called by Fifth Thirds " fraud prevention '' which was a phone call from a guy from an XXXX area code phone number name " XXXX '' not in XXXX, that evening right when they deposited the money. He asked me " how much was the deposit '' I told him hold on, let me text XXXX the guy from XXXX who does all my banking deposits. His answer through a text was " {$950.00} ''. I told them it was {$950.00}, They're response was " we have to recommend your account for closure. '' Account for closure?? No the truth is this is tactic they use so I would not have the ability to withdraw or access the funds, fictionally " close the account '' take the money which was deposited in multiples transaction which occurred from the time of XXXX XXXX until XXXX XXXX the following day, with proof that the money stolen, I have a family member was at the bank in person who will attest to what happened, when they was rationing the money in the parking lot of fifth thirds. The facts are that you may not withdraw money from a persons bank account without a photo i.d . and I would have had to been in person for anybody to access my funds my account, they pretty stole my wallet id account information went inside the branch to extract the money, who was my aunt. The true amount they deposited was {$6.00} million dollars in my savings, and {$5.00} million in my savings. And truthfully I have made unlimited deposits at my other bank XXXX XXXX and they have never had to ask " how much was the deposit '' and it doesn't matter sends it, my account, my money, no reason required, and no you do not have to know how much a deposit is this is against the law. The following the reason i know they stole my money as in the ppl who work at the bank the following day they emailed me my account balance, my savings account was negative - {$500000.00} and savings account was - {$490000.00} overdrawn when the total money in both accounts was {$10.00} between the checking and savings before they deposited from XXXX XXXX XXXX XXXXXXXX on XX/XX/XXXX. No bank in America is allowing XXXX XXXX XXXX dollars in overdraft in an account with {$10.00} dollars in it. I feel like the amount was so massive that they recommend the account for closure to conceal the balance the balance and take the money. They made a " deal '' with my relatives to give them {$3.00} million, and they keep the rest of it which is in the account of XXXX XXXX at XXXX XXXX XXXX where they transferred {$410.00} million in the deposits I'm telling exactly where the money is stashed. This is a crime hands down. I'm awaiting on an attorney to call me back I have called a dozen attorneys they are afraid to approach, the money is now at XXXX and not at Fifth Thirds. The teller who gave away all my money named XXXX XXXX, works at fifth thirds on XXXX, they sat there and gave away XXXX XXXX dollars, unauthorized fraudulently stolen from my account, if its in my account that I just open it is against the law to take from a member of a bank account without me being present physically in person. Fifth Thirds on XXXX XXXX in XXXX XXXX stole my certificate of deposit from XXXX XXXX XXXX XXXX when they noticed it was such a large amount of money since the bank is FDIC insured or regulated by you guys, they have to go to XXXX XXXX XXXX where the money was transferred to conceal, and I have to be returned my monies from my certificate of deposit. I can attach proof of the certificate of deposit, and I can prove they transferred it from this bank, in town XXXX XXXX on XXXX XXXX. This is a financial crime at fifth thirds, they seen the deposit some through and told me they closing my account to steal this money. I have to be recouped the full amount of the certificate of deposit which totaled {$11.00} million dollars. My account, my certificate of deposit, my money period. I am seeking my monies being return in full including punitive damages, physchiatric suffering, and then some. My contact is XXXX. My email is XXXX. I currently bank with XXXX XXXX and XXXX XXXX, I want my monies returned, I can provide proof of this transaction, proof of withdraw, and the contact for XXXX XXXX XXXX ( XXXX XXXXXXXX XXXX on XXXX XXXX in XXXX XXXX ). Please contact me for further instructions and request.
Company Response: Closed with explanation

Timely Response

2018-06-25

Harsens Is, MI

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Complaint: On XX/XX/XXXX, I deposited a check for {$5000.00} into my personal checking account. It was nearly double the amount I had in that specific account. Rather than holding this and or checking to see if the check was legitimate, Fifth Third Bank made those funds available almost immediately. The next day, I was able to spend the full amount of need be. In order to fulfill my job obligations, I had to transfer almost the entire check amount into a work associates account. I didnt realize until after this transfer was made that this work associate May not trustworthy. I immediately drove back to the bank ( within two hours of initiating the transfer ) to cancel the transfer. Fifth Third said they would do everything they could to cancel it, but said it may not be possible. I personally dont feel they tried their hardest to stop this also. After notifying them of possible fraud, they looked up the check I deposited for {$5000.00}, and within minutes, they were able to tell the check was a fraud. I feel as though they were negligent, lazy, and if they had a better process for depositing checks, this fraud would have never happened. This same day, the XXXX, I called Fifth Third headquarters and notified them of the situation. A representative I spoke to at approximately XXXX notified me that the issue was not my fault and that the branch shouldve held the check before depositing the funds into my account. Now, Fifth Third is saying the problem is my fault. Theyve already penalized me for this and have taken {$5000.00} out of my account because the check bounced. Fifth Thirds policy for depositing checks negligent, and customers should not be penalized for other peoples lack of funds. The checks should be verified as legitimate first before depositing them into any account.
Company Response: Closed with explanation

Timely Response

2018-06-24

Bremen, GA

Opening an account

Checking or savings account: Checking account

Account opened as a result of fraud
Complaint: In XX/XX/XXXX or XX/XX/XXXX I opened an account with fifth thrid bank because a coworker who was my employee advised me that they were a great bank and had a sign on bonus. He said his friend worked there and could supposedly get my funds from my other account transferred because I no longer wanted to deal with them. Not long after I opened I received a call from a fifth 3rd rep I'm assuming was the employees friend asking me to vefiry some personal information in order to transfer my money from one account to another. Said there would be no issues just needed to verify my info and next thing I know I'm getting letters stating large amounts of money were deposited into my account and it was being held. Unfortunately I got no where with fraud dept.the man who screwed my life up by doing this crap is working for this company. It has to be an inside job. I claimed fraud that i did not authorize these funds to be transferred and had no idea where they came from, they still wouldn't help me, never called me back after several attempts to reach investigator. then I noticed my card and info in the folder i got from opening my account was gone and maybe a few days later the man who worked for me never showed back up. I've always had good standing with my banks never anything fraud other than an online purchase or a gemmic and the bank handled it properly. Fifth 3rd on the other hand have allowed someone to withhold me from getting a bank account cause apparently their employees are crooked. I'm so mad and upset each time I speak of this. It's not fair and if I closed an account down how was someone able to take money out of it and where is the camera showing it was not me who made any transactions other than walking in the bank to deposit my initial XXXX bucks when I opened the account. This is such fraud I've reported to FTA also to fifth 3rd who won't even respond to me other than say it was me. I need help this isn't fair and for once in my life can someone help me. Please
Company Response: Closed with explanation

Timely Response

2018-06-22

Copperas Cove, TX

Problem caused by your funds being low

Checking or savings account: Checking account

Overdrafts and overdraft fees
Company Response: Closed with explanation

Timely Response

2018-06-21

Hendersonville, TN

Managing an account

Checking or savings account: Other banking product or service

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2018-06-21

Dowagiac, MI

Managing an account

Checking or savings account: Other banking product or service

Problem using a debit or ATM card
Company Response: Closed with explanation

Timely Response

2018-06-20

MI

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt is not yours
Complaint: My husband opened a credit card with the bank 53rd in XX/XX/XXXX.. Their were a couple of accounts associated with this account that I know of. My husband passed away on XX/XX/XXXX. He had this payment taken out of the checking account automatic every month. When he had passed I stopped the payment from being paid automatically out of account because of the direct deposit of monies were being delayed. I went to 53rd Bank in XXXX MI, the one where we have checking accounts with and sat a talked with the Personal Banker and submitted the original death certificate to her she pulled the information on the computer, and she said to me " this is not in your name it's in your husband name '' so disreguard this payment, " this is not your bill. '' She then took all the paper 's I had brought with me to show her and she shredded them also with the plastic credit cards. She was submitting the death certificate as proof. This was in the month of XX/XX/XXXX. I've received many calls from 53rd Bank stating I owe this money. I said No I do not! I've never had a credit card or charged any purchases with this account. The account number on this credit card keeps changing every 6 Months or so.. it's a lot. I've been yelled at by the collections department threaten harassed. I've called the Dispute Signed Application phone numbers a few of them No one will help me clear this up. I asked the Bank Managers at Two 53rd banks to just show me the signed application of my signature on the loan was told I'd have to get an attorney to open up the records, I said " Why their my records '' aren't they! So last month I've been torment by them and was also informed that 53rd was putting derogatory remarks on my credit score bring it down also having a 53rd account that meant I was paying them my monthly fee to do this to myself. I paid the {$620.00} they wanted which left me scraping by. So needless to say I closed both the checking accounts we had at 53rd Bank. I don't know what else to do no one seems to want and help me.
Company Response: Closed with explanation

Timely Response

2018-06-20

Spring Hill, FL

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: Closed with explanation

Timely Response

2018-06-19

Dunedin, FL

Managing an account

Checking or savings account: Other banking product or service

Problem using a debit or ATM card
Company Response: Closed with monetary relief

Timely Response