Diversified Consultants, Inc
Consumer Complaints
There are over 4793 complaints on file for Diversified Consultants, Inc. Dated between 2019-12-05 and 2013-07-11.
Complaints Page 94
2017-11-18
Seligman, AZ
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Complaint: Calls to Cell # ( XXXX ) XXXX Call History from ( XXXX ) XXXX Diversified Consultants XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX a.m ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX a.m ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX a.m ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX a.m ( did not answer in time, no message left ) Call History from ( XXXX ) XXXX Diversified Consultants XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) Calls to Cell # ( XXXX ) XXXX Call History from ( XXXX ) XXXX Diversified Consultants XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX a.m ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) Call History from ( XXXX ) XXXX Diversified Consultants XXXX/XXXX/XXXX XXXX a.m ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX a.m ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX a.m ( did not answer in time, no message left ) Call History from ( XXXX ) XXXX Diversified Consultants XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) Call History from ( XXXX ) XXXX Diversified Consultants XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) Call History from ( XXXX ) XXXX Diversified Consultants XXXX/XXXX/XXXX XXXX a.m. ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX p.m. ( did not answer in time, no message left ) XXXX/XXXX/XXXX XXXX a.m. ( did not answer in time, no message left )
Company Response: Closed with non-monetary relief
2017-11-17
Indianapolis, IN
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: I recently received my credit report as a result of current data and identity breaches, I find the company diversified consultants in my files! I sent out a letter to validate the debt owed demanding an original contract and accounting for the alledged debt because I had no knowledge of ever having a contract nor account with them. I ca n't acted the three major credit bureaus XXXX XXXX XXXX and demanded that they make diversified consultants prove 100 percent that I owed this amount and provide required information as such! It remains on my files and nothing has been provided which lawfully should be provided under fdcpa and fcra to collect a debt!
Company Response: Closed with explanation
2017-11-17
Skyland, AL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: The first part of XX/XX/XXXX I sent a letter to DCI stating for them to validate a debt. I wanted a sign contract with my signature. I received a letter from them with a bill stating this debt is valid. This is not validation. I would like for them to remove this collection from all 3 credit reports because I do not owe this debt.
Company Response: Closed with non-monetary relief
2017-11-17
Cocoa, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Old information reappears or never goes away
Company Response: Closed with explanation
2017-11-16
MI
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Problem with personal statement of dispute
Complaint: On XXXX XXXX I called a number given to me by a XXXX store representative to talk about removing a collection from my credit report if it was paid in full. I had previously settled for less than the full balance but wanted to know if I was able to have it removed if I was able to pay the remaining balance. When I called the number on the phone a second representative and I went through a long processes of confirming my identity because the account was so old that I did n't remember any of my old security information. After I was eventually able to confirm everything I asked him if by paying the account in full the collection would be removed. He said that doing so would remove it so I paid the remaining balance over the phone then filed a dispute with each credit reporting bureau to make sure that the collection was updated and removed now that the full balance had been paid. Today I received the first results of my dispute from XXXX telling me that the collection will remain on my report until XXXXe 2019. It bothers me that I was misinformed by two separate XXXX representatives about the outcome of paying off the remaining balance and then the fact that doing so will result in no change whatsoever.
Company Response: Closed with non-monetary relief
2017-11-16
Jacksonville, FL
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Company Response: Closed with non-monetary relief
2017-11-16
Denver, CO
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with non-monetary relief
2017-11-15
Reidsville, NC
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: the following account was once held by another collector. after sending in letter to previous collector to inform them the account is not mine. Previous collector responded with a letter to delete account collection. They complied and the account was removed from the collection agencies. Now this same debt is reporting on my account under a different Collection Agency and that the CBs deleted. New collection agency has not contacted me not letter no phone calls nothing! I was checking my credit report due to XXXX hack and came across this on my report. I have had to deal with XXXX and no help, they wo n't even look into the matter that, they continue to accuse me and I 'm letting them know they either misidentified someone or enter wrong information, however this is not me!!!
Company Response: Closed with explanation
2017-11-15
Jacksonville, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with non-monetary relief
2017-11-15
CA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened to sue you for very old debt
Complaint: Diversified Consultants Inc is the third debt collector that has tarnished my credit over the same account that has been closed for years. If there was ever debt associated with the account it would be dormant by now. Diversified Consultants Inc have reported incorrect and misleading information on my credit report and have threatened to sue for judgement of debt they have provided no detailed information on. They have altered the date in which the account was reported as open/closed falsely representing account data on a dormant/closed account.
Company Response: Closed with explanation
2017-11-15
Randolph, MN
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I pulled my XXXX Credit report on XX/XX/XXXX. On XX/XX/XXXX I contacted XXXX to update and correct my personal information. One of the things I was seeking to correct was a misspelling of my maiden last name, listed on my report as XXXX. My maiden last name is correctly spelled XXXX. I was informed I could not remove this misspelling because it was tied to an account being reported by Diversified Consultants. I informed the rep that I have not ever conducted any business under the last name of XXXX and this has never been my name. She initiated a dispute at this time. On XX/XX/XXXX I received an email stating the results of my dispute were in. This account came back as verified. I was provided with no information as to how this account was verified. How can an account be verified under a name that is not mines? I have conducted no business under this name.
Company Response: Closed with non-monetary relief
2017-11-15
Queens, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I started using XXXX XXXX XXXX ) for internet service on XXXX XXXX. On XXXX of XXXX, I contacted the company to discontinue the service. I was told that my service could not be discontinued until my contract was over, which is contrary to federal laws that state that internet provider companies can not tie individuals to contracts longer than a year for internet services ; it is also contrary to what XXXX had said when I first started service. XXXX initially stated that after a year of service, the service would be run on a month-by-month basis.
I contacted XXXX once again in XXXX and informed them that was discontinuing my service. I paid the amount due for the last month of service ( {$50.00} ) on XXXX XXXX, XXXX ( please refer to attachment # 1 ). I made this payment over the phone using the automated service, in which XXXX calculates the amount for the month. I returned the equipment to an authorized return center on XXXX XXXX, XXXX ( please refer to attachment # 2 ). On or around XXXX XXXX, XXXX, I called XXXX and verified that there were no additional charges.
Soon after I had returned the equipment, paid the amount due in full and returned the equipment, XXXX started calling me for various reasons. I was told that my service was not terminated. On a different occasion, I was told that I owed money because the equipment had not been returned. Each time, the XXXX representative found mistakes on my account, apologized and said I did not owe any amount. On XXXX, I received another phone call from XXXX stating, once again that the equipment had not been returned. The XXXX representative opened my file and found that they had multiple files under my name and address, and that another file showed that the equipment had indeed been returned and received.
Then on XXXX XXXX, the debt collecting company Diversified Consultant ( XXXX ) called me to collect {$90.00} on behalf of XXXX. I disputed the debt, and the Diversified Consultant informed me that XXXX would contact me within 48 hours. On XXXX XXXX, after a week of not hearing from XXXX, I called XXXX. I asked why I they claimed that I owed money, since the service had been terminated and the equipment returned, the representative claimed that the charges were prorated. I asked several times what charges were prorated, how and why. Each time, the XXXX representative defined what the term prorated means, but never explained how the charges were prorated in my case. I requested a copy of the bill and a detail of the charges. The XXXX representative said that, in violation of consumer protection laws and rights, they would not mail me a copy of the bill because I live outside of California.
The same day, I called XXXX XXXX and requested a copy of the bill and the detail description of the charges. A letter from XXXX XXXX dated XXXX XXXX, XXXX, arrived the following week ( please refer to attachment # 3 ). The letter includes a statement from XXXX XXXX stating that the charges were valid. On page XXXX of the letter states that the charges correspond to services from XXXX XXXX, XXXX to XXXX XXXX, XXXX ( Three months after the services had been terminated ) ; the letter then contains a section titled Your new charges in detail. This section is left blank. In other words, there is no detail information of the charges, which by law I am entitled to receive. The following section describes several services provided by XXXX, none of which apply to me.
On XXXX XXXX, I called XXXX XXXX at the phone number provided on the letter ( XXXX ). I talked to a representative who identified himself as XXXX XXXX. I explained that I had not received the detail description of the charges. XXXX XXXX said they do not have a description of the charges, and that what I received was all I was going to get. I explained to him that by law I am entitled to this description. He offered to verbally explain the charges, but refused to mail the detail description of the charges.
The monthly charge for internet services was {$50.00} per month. The amount that XXXX claims, {$90.00}, does not match the monthly balance. To this date, I have not received any proof of the charges.
Company Response: Closed with non-monetary relief
2017-11-15
Westerville, OH
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2017-11-14
WI
Communication tactics
Debt collection: Other debt
You told them to stop contacting you, but they keep trying
Complaint: I have told them to not contact me through phone, mail, or email, and I have continued to receive communication through phone while I am at work constantly.
Company Response: Closed with non-monetary relief
2017-11-13
Burbank, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: DIVERSIFIED CONSULTANTS IN is reporting a collection on my account which has already been paid. Back in XXXX XXXX, DIVERSIFIED CONSULTANTS IN agreed to delete my account when it was paid. I believe it was called a pay for delete. I checked my credit the other day and found they are still reporting this account in collection. Per our oral agreement I would like DIVERSIFIED CONSULTANTS IN to remove this account from my credit file.Please assist in getting it removed my report.
Company Response: Closed with explanation
2017-11-12
Lk Buena Vis, FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: XXXX XXXX has repeatedly sent me a collections bill for a XXXX account that I have no knowledge of. On the bill itself the identified person is XXXX XXXX XXXX .. That is not my name. I tried to dispute this with them by sending tax documents and even a copy of my social that shows that my correct name. I 've called several times and made several attempts to resolve this matter and delete this collection account on my report since it 's not only hurting my credit but it 's FALSE information. Thank you.
Company Response: Closed with non-monetary relief
2017-11-12
Mount Olive, OH
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation
2017-11-12
FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: The following paragraph outline my reasons and history with Diversified Consultants and XXXX XXXX regarding an invalid attempt to collect fees.
My XXXX account began as an employee account when I worked for XXXX PCS as a supervisor and sales person in XXXX, IL. I started receiving service in XXXX, IL then moved to XXXX XXXX, VA, then XXXX, VA, then XXXX, GA, then XXXX, GA, and finally XXXX, FL. My first address in XXXX was in zip code XXXX. I moved again to another part of XXXX, FL zip code XXXX. All areas in which I have resided are included in the XXXX coverage map. After moving to our home in zip code XXXX my husband and I begin to experience dropped calls, failure to connect at all, disconnecting from the network and thus showing the wrong time on the phone etc. Both lines of service also did not function at our places of work in addition to not working while at home. When we called XXXX to report the ongoing issues they had us update settings through a pushed update then when the issues continued they shipped us a signal booster for our home. The booster was connected to our service through XXXX XXXX.
Once our new client discount for XXXX expired and the cost of our internet service and television shot up to over {$180.00} per month. After reducing expenses elsewhere in our budget ( I had experienced a layoff and my new employment paid less than my previous job ) we determined that it was necessary to cut our cable service. Like many other people of our age group we do not watch live television but rather stream our television on-demand through services like XXXX and XXXX. XXXX charges a premium for internet only service so we started to explore options like internet hot spots through mobile providers. In fact, we had a XXXX USB hot spot to connect my laptop while traveling for work. Unfortunately, XXXX did not work in our home so it could not serve as our internet/data streaming solution.
In addition, once we cancelled XXXX the mobile service that was being boosted would no longer work and we wouldnt have call ability either. Because we could not get service at work or at home and service at home depended on us subscribing to a third party for cable internet service, we were forced to cancel service with XXXX and transition to a new provider. Before switching services, we called XXXX customer service and notified of our intent to cancel and discussed the need for cancellation fees to be waived because XXXX was unable to provide service. I cited to the customer services the policy to waive cancellation fees if XXXX is unable to provide services at home and places of work ( I used to work there and was familiar with the policy ) and how without XXXX services, XXXX could not provide service at my home. Service was cancelled in XXXX of XXXX at the end of billing cycle. All phone bill charges were paid in full. The remaining charges could only be from cancellation charges.
XXXX never sent a notice or bill for any unpaid balance after the account was closed. It wasnt until over a year later that I began receiving collection calls. I informed the collection agency that I contested the validity of the charge. I did so verbally and returned a letter I received after the call with a reply that I contested the validity of the charge. I continue to assert that the fees charged by XXXX following cancellation and the collection efforts by XXXX XXXX is invalid.
Company Response: Closed with explanation
2017-11-12
Omaha, NE
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2017-11-12
Wonder Lake, IL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: After receiving an email alert from XXXX XXXX, on XX/XX/XXXX, I noticed a negative mark on my credit report, from XXXX, XXXX XXXX and XXXX, reported by Diversified Consultants, Inc. XXXX. XXXX XXXX XXXX, FL. XXXX ( XXXX ) XXXX. I immediately called them and spoke with XXXX XXXX, who did not provide me with an employee ID, and was told that my social security number was attached to the following address : XXXX XXXX XXXX XXXX, IL. XXXX. I told him that this address is not mine nor ever was my address which must be a fraudulent address. XXXX XXXX then told me to call XXXX XXXX Fraud department at ( XXXX ) XXXX, which I did and talked to a XXXX XXXX, who also did not provide me an employee ID and she filled out some form and said I would receive something in the mail which I would have to fill out and mail back. I then asked if this is an XXXX XXXX account, why is Diversified Consultants, Inc. reporting on my credit report. XXXX said that she had no idea but that the fraud department would handle it from here. XXXX XXXX had told me that this account was opened on XX/XX/XXXX, so why is Diversified Consultants, Inc. reporting a 10-year-old account that isnt even mine on my credit report? Ive also never received any letters or any other information about this account which has my name and social security number attached to it. So I am asking Diversified Consultants, Inc. to verify this alleged debt as required by the Fair Debt Collection Practices Act or remove it immediately.
Company Response: Closed with non-monetary relief
2017-11-11
Philadelphia, PA
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: Wrote letter on XXXX-XXXX-2017 to Diversified Consultants that negative item was placed on my credit report without notifying me, which is a clear violation of the early-warning notice clause of FACTA section 623 ( A ) ( 7 ). This law requires all creditors and collectors to notify me by mail before placing negative items on my credit report. Advised Diversified Consultants to removed incorrect information off my credit report. More importantly, Diversified Consultants are in violation of FACTA section 623 ( A ) ( 7 ). Never received any correspondence from Diversified Consultants
Company Response: Closed with explanation
2017-11-10
Chula Vista, CA
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: We are getting repeated calls, about every other day, from Diversified Consultants, a Florida debt collection agency, using shadow numbers with XXXX XXXX XXXX CA origin. They do not leave messages, but just keep calling. One call was late at night. We do not have any debts and this is obviously a scam, but no amount of call blocking seems to be effective, as they just use another shadow number all of which come up as " Unknown '' on caller ID, with a XXXX area code.
Company Response: Closed with explanation
2017-11-10
Detroit, MI
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Company Response: Closed with non-monetary relief
2017-11-10
Warwick, MD
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: I checked my credit report, and noticed a new collection account from Diversified Consultants. They say its a debt from XXXX XXXX. I have never had service with XXXX XXXX. I contacted XXXX and they have no record of me. I want this removed immediately from my credit report.
Company Response: Closed with non-monetary relief
2017-11-10
TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I received a call on XXXX XXXX, 2017 from debt collections agency Diversified Consultants Inc stating that my husband ( they stated his correct name repeatedly ) owed a debt with XXXX & XXXX XXXX. I told them it was not correct and to give me dates and address. They did. Not ours. I asked Diversified Consultants to confirm the last 4 of my husband 's social security number to verify it was my husband. The number they have was indeed my husband 's last four of his SSN. I told them this was then fraud. They told me to contact XXXX XXXX XXXX identity theft. My husband contacted XXXX XXXX XXXX identity theft hotline. XXXX XXXX XXXX told my husband that it was not his name, no SSN was on the account, and it was not his birthday listed. So no fraud according to XXXX XXXX XXXX. Diversified Consultants denied illegal collection practices saying they got my number and my husband 's SSN from XXXX XXXX XXXX. Diversified Consultants is using illegal collections practices by assigning someone else 's SSN to accounts that lack one but have similar names.
Company Response: Closed with explanation