Diversified Consultants, Inc

2019-08-21

Shulerville, SC

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: The Collection Agency trying to collect on a debt that is NOT a debt. The original creditor used another collection agency to collect the exact same debt. I disputed that one off my report.
Company Response: Closed with explanation

Timely Response

2019-08-21

Cordova, TN

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-08-21

Pearland, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-08-21

Norman, OK

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-08-20

MI

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I recieved a loan from my bank this past month to pay off all debts. XXXX XXXX XXXX excepted and closed my account as well as XXXX. Diversified consultants inc. Returned a bank issued check TWICE to a debt that I know is not mine, never had XXXX. They want to all of a sudden come up with a XXXX$ ammount being owed from a place I never did buisness with and now after failing to except TWO bank issued checks and numerous attempts to get this off my credit report nothing has been done. They say this debt is 3yrs11months old. I NEVER HAD XXXX. And they do nothing to resolve this. As I stated for credit reasons my bank sent them 2 checks on my behalf they declined on. Like they don't want to take my money. Which is good because it's not my debt, but when I call they sure want my credit card info. They keep disputing my disputes, I've seen NO proof this is even a valid debt, because its not. I just want them off my credit report and to stop scamming people. Thank you
Company Response: Closed with explanation

Timely Response

2019-08-19

Sanders, KY

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-08-19

Harsens Is, MI

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: XXXX XXXX XXXX emailed a bill after a phone representative said that the final bill was paid in full. This subsequent bill was thusly never paid. XXXX XXXX XXXX never attempted to contact me again. Instead they sent me to collections. The collections company - Diversified Consultants Inc. NEVER made an attempt to collect the debt ( {$55.00} ) on behalf of XXXX XXXX XXXX XXXX Instead they simply reported to all credit bureaus that it was delinquent without any attempt to collect the debt or giving me the chance to dispute the charges.
Company Response: Closed with explanation

Timely Response

2019-08-19

Camp Pendleton, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Closed with explanation

Timely Response

2019-08-19

San Francisco, CA

Communication tactics

Debt collection: I do not know

You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation

Timely Response

2019-08-19

Saint Paul, MN

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-08-19

Wichita, KS

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: no recollection of debt
Company Response: Closed with explanation

Timely Response

2019-08-18

Las Vegas, NV

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: They call from XXXX to XXXX. Everyday. They call from different phone numbers. It has been taken off my credit report but they call Everyday. They call on the weekends.
Company Response: Closed with explanation

Timely Response

2019-08-18

Reader, AR

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-08-15

Indiahoma, OK

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: I was in the Military and was transferred to XXXX in 2015 where I lived for the next 3 years. I had an XXXX XXXX XXXX phone and called in to suspend the service before I left, because the phone will not work there. Instead the representative cancelled it, and I thought it was suspended, since I've don this before with cell phones and being I the XXXX. My account was closed and referred to a collection agency called Diversified Consultant for a little over 700 dollars. I guess that was an Early Termination Fee, and other charge, the account was sent there XX/XX/2015, while I was in XXXX I spoke with XXXX and Diversified in XXXX XXXX XXXX XXXX XXXX FL XXXX, XXXX, as soon as I found out years later and paid it to get it off my credit, even when I didn't owe it. The reps simply state that's not what they do when asked to assist in removing the item, I thinks this is a shame, and shouldn't be done to someone serving their country, guess I add to the horror stories of other Military members. This has cost me in interest rates, enough is enough.
Company Response: Closed with explanation

Timely Response

2019-08-15

Washington, DC

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: Diversified Consultants are calling my home constantly and will not identify what agency they are calling me about.
Company Response: Closed with explanation

Timely Response

2019-08-15

Kansas City, MO

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-08-15

Leeton, UT

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: Diversified Consultants # XXXX is a fraudulent account that is reporting on my credit. I have currently had XXXX XXXX XXXX for years and I spoke to them and they said the account was opened in Oregon. I did not open this and it is not mine, XXXX XXXX XXXX have confirmed it and I have a police report # XXXX stating that this is fraud.
Company Response: Closed with explanation

Timely Response

2019-08-15

Newnan, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: Company is attempting to collect on a debt That was last paid in XX/XX/XXXX to another collection company. The date of last activity was more than 7 years and should be reporting. The account Delinquency date reported on Credit File is incorrect its showing XX/XX/XXXX and it should XX/XX/XXXX XXXX
Company Response: Closed with explanation

Timely Response

2019-08-14

Magnolia, TX

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: Diversified Consultants contacted me via mail stating they were attempting to collect a debt. I responded to Diversified Consultants by US Mail requesting debt validation of the alleged debt, including proof the debt belonged to me, proof of Diversified Consultants legal right to collect the debt, as well as an itemized statement of the alleged debt. Diversified Consultants responded with a form letter and a one page copy of a statement that does not include my name, my billing address, or any ability to determine that this statement belongs to me. I responded to Diversified Consultants by mail again asking for proper validation of the debt. As of yet, Diversified consultants has not responded. On XX/XX/2019 I was made aware that Diversified Consultants had posted a collection to my consumer credit report without properly validating the debt in question.
Company Response: Closed with explanation

Timely Response

2019-08-14

Milwaukee, WI

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2019-08-13

Harsens Is, MI

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: DCI ( diversified collections ) add a collection to my credit report in XX/XX/2019 in the amount of {$30.00}. For XXXX XXXX XXXX. Ive waited till now to see if they actually send me valid information via the mail as to this debt. An they have not sent me anything stating why I owe this. XXXX XXXX XXXX I contacted at & t personally and they have no record or account with them that has a debt balance of any kind.
Company Response: Closed with explanation

Timely Response

2019-08-13

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-08-13

Houston, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-08-12

Alachua, FL

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: On XX/XX/XXXX I learned of a balance that was listed on my credit report, this collection balance was reported on XX/XX/XXXX. I had no invoices or calls made to or from XXXX XXXX XXXX in regards to a balance owed for services that were disconnected on XX/XX/XXXX. On XX/XX/XXXX I contacted XXXX XXXX XXXX to dispute charges that are reported on my credit report. I informed the representative that answered the call that the balance is incorrect as XXXX XXXX XXXX were in breach of their contract by not providing services in a proper manner in accordance with the terms of our agreement. I was informed that I would be receiving a call from an internal collections agent after the phone call that lasted 31 minutes and 35 seconds. On XX/XX/XXXX I received a call at XXXX EST. by an internal collections representative that lasted 1 hour, 12 minutes and 40 seconds. I disputed the balance and the representative informed me that XXXX XXXX XXXX did not record information properly and there is a note that equipment was returned in XX/XX/XXXX. I informed the representative that I did in fact return the equipment in XX/XX/XXXX, not XX/XX/XXXX and I should not have a charge balance in the amount of {$810.00}. There in fact should be no balances due as XXXX XXXX XXXX XXXX XXXX was in breach of their contract. I received no invoices for the balance aforementioned in this letter. This young lady informed me that this was not my fault and she would be taking a personal interest in resolving this matter for me and I should hear back within 7 business days. *I received no further calls. * Today, XX/XX/XXXX I returned a call to XXXX XXXX XXXX to attempt to resolve this dispute. This call lasted 1 hour, 28 minutes, and 51 seconds. I spoke with XXXX Employee ID # XXXX and received contradicting information. I asked to speak with a supervisor and was transferred to XXXX Employee ID # XXXX and was greeted with a severe bad attitude in regards to customer service, as well as additional conflicting information the previously informed. I also intend on completing a letter in regards to FCRA standards, commonly referred to as a 609 form to dispute this collection record on all of my reports. This balance is incorrect and I should not be held responsible for a balance when all items in regards to XXXX XXXX XXXX were returned as requested, and XXXX XXXX XXXX was in breach of their agreement by not providing services as intended.
Company Response: Closed with explanation

Timely Response

2019-08-12

Memphis, TN

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response