Diversified Consultants, Inc

2019-09-24

Columbia, SC

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Complaint: I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.
Company Response: Closed with explanation

Timely Response

2019-09-23

Bloomington, MN

Attempts to collect debt not owed

Debt collection: Other debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: Diverseified they keep calling me and harassing me with the repeated calls trying to keep me on the phone to say the debt is mine its gettin outta of hand I told them to send me something that got something with my signature on it
Company Response: Closed with explanation

Timely Response

2019-09-23

Taft, OH

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: The collections agency was paid in full XX/XX/2019 which posted on XX/XX/2019. Then reported the account the next day XX/XX/2019 as delinquent.
Company Response: Closed with explanation

Timely Response

2019-09-23

LA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: Myself and my mother went into the company and spoke to the person in charged on that day and informed her that I would be in to settle the rest of my responsibility of amount owed which was under {$500.00} at that time for a membership at XXXX XXXX which I had for less than a year, she verbally agreed and gave me a number to contact her when I was ready. The next thing we knew within a weeks time, my account was sold to a debt collector and the amount is now nearly {$3000.00}. I know that I was late honoring my responsibilities but there has to be a law against what was done. I have yet to receive a notice or a phone call. And who is this debt collection company adding all this extra money?
Company Response: Closed with explanation

Timely Response

2019-09-22

Ocklawaha, FL

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: ( There was no category that suits my complaint ) I have attempted to resolve this issue with the company. What happened is as follows. I'll contact the company, and when I do, I'm told that there is no debt owed. The company will place a Collection on my Credit Report, and then remove it after some months. They will then again report the Collection with a new " Account Open '' date, not allowing the Collection to age, thus not allowing my Score to improve. They have been doing this for nearly three years now. This practice has, on several occasions, even once as recently as one week ago, resulted in the denial of credit, and/or poorer credit terms.
Company Response: Closed with explanation

Timely Response

2019-09-21

Shulerville, SC

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Complaint: I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.
Company Response: Closed with explanation

Timely Response

2019-09-21

MI

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: On XX/XX/2019 I was notified by XXXX XXXX that a collection agency named Diversified Consultants had place an account for collections on all three of my credit reports. I checked all three and verified this. The original creditor is XXXX XXXX I contacted them also on XX/XX/2019. They claim I do not have an outstanding balance. I was never notified of this debt until it was placed in collections. I have been at my residence for 6 plus years and have never received a notice in the mail concerning this debt. I have had my identity stolen in the past and Im concerned this is a result of that.
Company Response: Closed with explanation

Timely Response

2019-09-21

Mount Holly, OH

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: XXXX XXXX DIVERSIFIED CONSULTANTS , inc amount {$620.00} this is not our legal debt?? this belongs too our son and daughter in laws apparntly, my wife signed via usps for package too go on internet school this laptop was never returned to XXXX XXXX no was child ever enrolled in the internet school!!!! DIVERSIFIED CONSULTANTS , INC DEBT # XXXX XXXX XXXX XXXX, TX,XXXX XXXX WE TRIED TO TALK ABOUT THIS TOO THERE CUSTOMER SERVICE THEY WOULD NOT LISTEN TOO LOGIC??
Company Response: Closed with explanation

Timely Response

2019-09-21

Oxford, GA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Complaint: I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.
Company Response: Closed with explanation

Timely Response

2019-09-19

Houston, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-09-18

Miami, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with explanation

Timely Response

2019-09-18

East Rockaway, NY

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: I was a loyal consumer of XXXX XXXX for over 15 years. Whenever I called to speak to someone I and it seemed the customer support person as well were having language difficulties. The worst was that they would put other peoples charges on my bill and when Id catch them I would call to have them removed. I got tired of this and decided to try XXXX in XXXX. XXXX paid {$250.00} for the switch which I paid to XXXX. I have never received a call or a bill from XXXX after I paid the {$250.00}. I had my credit report pulled recently and XXXX has reported that I owe them {$140.00} through Diversified Consultants. I had never received any notification from this company about this alleged debt. I called XXXX to attempt to get an explanation of the {$140.00} they say is owed. The Customer Service Rep kept asking me what was the passcode to the question what was the name of the block I grew up on and I told them, but the system would not let him in. He said that the account its either too old or my password is incorrect. Well my passcode is correct I had it for 15 years and I have grown up on only one street and I did not forget that fact. I was transferred to everyone. No one could open this account to tell me why I owe this money. I was eventually told that I the XXXX stores would be able to open the account but they could not. I went to the XXXX store and they had the same problem and called someone to help and I was told that the account is closed and too old to open. If that is the case, then why would I owe them any money. I have the right to know why I have a bill. I left XXXX owning my phone and so did my son. So we only had bills that was owed and we were not under contract but with only one phone which was my husbands phone that I believe he didn't own. But the {$250.00} pay off should have paid for the phone.. I spoke to XXXX and they said that they would consider paying the debt if it had to do with a contract issue but would need the break down from XXXX. But - XXXX can not open the account to give an explanation. I should not be in debt to anyone who can not prove what it is that is owed. I am looking for them to remove their debt report from XXXX, XXXX, XXXX and any other agency they reported this to. This was placed on my report XX/XX/XXXX by Diversified Consultants XXXX XXXX XXXX XXXX Fl XXXX - to be removed from my report XX/XX/XXXX. 5 years for {$140.00} is a long time. But I still have the right to know why I owe this money and no one can tell me. XXXX XXXX XXXX I am afraid that because it has taking me so long to get any information, that tmobile won't pay since they are now in the process of merging with XXXX.
Company Response: Closed with explanation

Timely Response

2019-09-18

Saint Francis, MN

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-09-18

San Antonio, TX

False statements or representation

Debt collection: I do not know

Impersonated attorney, law enforcement, or government official
Company Response: Closed with explanation

Timely Response

2019-09-18

Brooklyn, NY

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-09-17

SC

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: Diversified consultants continues to report an inaccurate debt, despite numerous letters requesting the validity of the paid off amount. Instead Diversified consultants continues to send me a bill from the orginal creditor ( sprint ) that has an amount due, but never shows how the amount is accumulated, because it is inaccurate. Not only was this account paid off by me but I transferred liability of the account to the person who still has it as of today.
Company Response: Closed with explanation

Timely Response

2019-09-16

OH

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: Canceled XXXX XXXX XX/XX/XXXX. Received 1 bill the next month. I called XXXX, was advised my account had XXXX balance and I wouldn't receive another bill, which I didn't. There was no other communication. Received notification XX/XX/XXXX, from my credit monitoring service that there is a collection now showing on my credit report since XX/XX/XXXX. No one advised me from XXXX this bill would be turned over for collection. The collection agency, Diversified Consultants, did not send me written notice, giving me 30 days to dispute this charge before putting it on my credit report. Called the collection agency XX/XX/XXXX and was told it was not their policy to send a notification.
Company Response: Closed with explanation

Timely Response

2019-09-16

Tibbs, MS

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Was not notified of investigation status or results
Complaint: I received a collection from Diversified Consultants about my XXXX account. I paid the collection in full the next day and was told by the company that they would remove the account from my credit report ( all three bureaus ) with in 30 days. After 30 days i called and was told it take 45 business days. After 45 business days i was told they will only update the account to paid on my credit report. I really need this removed from my credit. This is the only negative thing on my credit report
Company Response: Closed with explanation

Timely Response

2019-09-16

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Company Response: Closed with explanation

Timely Response

2019-09-16

Edmond, OK

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-09-16

OH

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: To Whom It May Concern, The reason for my dispute is DIVERSIFIED CONSULTANTS XXXX was required to notify me no later than 30 days after furnishing the negative information to credit bureau reports, in writing ... under such section 623, subsection ( 7 ) ( A ). However, in my records, I am unable to locate documentation that they complied with this requirement, which is a violation of the FCRA & FDCPA. Also, DIVERSIFIED CONSULTANTS failed to give me my " Mini-Miranda '' five days prior to placing this derogatory item on all of my credit reports, per Section 807 ( 11 ) & FDCPA 809, Under 809. Validations of date and Mini-Mirandi under Section807 ( 1 ) DIVERSIFIED CONSULTANTS failed to send me my initial communication before placing this alleged item on my credit reports further violating the FCRA, with {$1000.00} per violation DIVERSIFIED CONSULTANTS is held liable as well for defamation and in the state of OHIO indebtedness with those of other creditors against an individual debtor or codebtors. FDCPA I fail to see where DIVERSIFIED CONSULTANTS is in compliance with OHIO LAW. I also have report this account to the FTC, and XXXX Police Dept.I need this collection account to be removed from my credit report.DIVERSIFIED CONSULTANTS has not even tried to contact me regarding this Fraudulent collection account. Please have them remove this collection account immediately.
Company Response: Closed with explanation

Timely Response

2019-09-16

Memphis, TN

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: This is my second complaint-My complaint continue against XXXX who uses a debt collection company name Diversified Consultnts. Diversified Consultnts have continue to show a balance of {$3100.00} on my credit report, after I have satisfied this account years ago. The account continue to show Open with a opening date of XX/XX/2019. I filed a complaint on XX/XX/2019, which included XXXX and XXXX, XXXX was removed from my account however, XXXX remain on my account. I have disputed this issue many time over and still the situation have not been resolved. I do not owe this debt and this predatory company should not continue to pull down my credit.
Company Response: Closed with explanation

Timely Response

2019-09-15

Las Cruces, NM

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-09-15

Taft, OH

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: This debt was attempted to be collected by XXXX XXXX and after working with the original company they could not verify the debt and removed all collections and flags in XXXX of 2019. And A letter followed for confirmation. In XXXX of 2019 DCI collections has been attempting to collect this debt and originally flagged my bureau with no calls and/or written notification. The day after my bureaus were flagged I provided the letter from the previous agency and this debt was then lifted from my bureau in XXXX of 2019. However in XXXX I am receiving calls regarding this debt from XXXX XXXX XXXX once more. Attached is the resolution letter now provided to DCI twice and copies of their most recent calls to me. No other action has been provided by this agency.
Company Response: Closed with explanation

Timely Response

2019-09-14

Juniper Hills, CA

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: First off the biggest issue here is that the original creditor XXXX XXXX XXXX never made the appropriate efforts to contact me to advise of the current debt which was partially paid. They have had all my current info and they had the incorrect address since I had moved and moved services to my current address. XXXX XXXX XXXX knew about this and I didn't receive a call or mail advising of this debt before it was sold out to this 3rd party debt collector. It was reported to the credit bureaus. Negatively affecting my credit score. I didn't have a chance to take care of this matter. Also the 3rd part deb collector made no efforts to reach out as well and I had to find after I checked my credit report. I been trying to come to an agreement with them but they are not being cooperative.
Company Response: Closed with explanation

Timely Response