Diversified Consultants, Inc
Consumer Complaints
There are over 4793 complaints on file for Diversified Consultants, Inc. Dated between 2019-12-05 and 2013-07-11.
Complaints Page 3
2019-10-24
Moreno Valley, CA
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Company Response: Closed with explanation
2019-10-23
Columbia, SC
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Closed with explanation
2019-10-22
Fort Wolters, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-10-21
East Millstone, NJ
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-10-18
NC
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-10-17
AL
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Company Response: Closed with explanation
2019-10-17
Blue Ash, OH
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-10-16
Chattanooga, TN
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Company Response: Closed with explanation
2019-10-15
Miami, FL
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-10-15
Houston, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Complaint: I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.
Company Response: Closed with explanation
2019-10-13
TN
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: I opened an account through XXXX, I already owned my phone so there was no problem there. I paid the first month and the bill went up in the second month for absolutely no reason. Nobody could give me a reason so I finished paying my bill and ended service. XXXX came to the conclusion on their own that I had over paid and sent me a refund via my bank account. Nothing else was said and I received no notice of owing any amount and thought the matter was closed. I checked my credit reports and there it was but through Diversified a collection agency and it was under their name. I called them and they were nice and took care of everything for me. I sent them copies of my bank statement and they considered it paid in full and took it off the other 2 credit reports but not this one. I put in a dispute and its coming back as valid. So now Im stuck with this on my report and no way to get it off apparently. So is it XXXX or XXXX thats trying to be XXXX?
Company Response: Closed with explanation
2019-10-11
Camden, NJ
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: Diversified consulting ( XXXX ) phone company I never opened a account in XX/XX/2018 and its still reporting thats it open and I have never open account {$1000.00} I contact company to see what could I do they told me they was investigating they never got back to me nor did I receive any more info
Company Response: Closed with explanation
2019-10-11
Bartlett, TN
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-10-11
Houston, TX
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: This kind of account is placed as a charged off account, be sure to inform me precisely why there's a balance indicating on the document whether it's a charge off? The balance is in fact wrong, please make sure to reverse it to zero or remove the item fully. Please also produce documentation to verify all the charges and credits in this supposed account that caused to the extremely high credit figure you might have displaying on my account. My demand to present this records is a standard information demand in accordance with my rights honored within the fair credit billing act. If you fail to give these details per my civil rights petition, please make sure you quickly remove this specific wrong posting.
Company Response: Closed with explanation
2019-10-10
Dallas, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Closed with explanation
2019-10-10
IA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: XXXX billed me for cancellation of contract and remaining balance due on three cell-phones and they never responded to my dispute as required after they failed to provide service as required. When I signed up with XXXX the person said the Framily Plan contract was month to month, but since the cellphones were set up on a 24 month payment plan if we cancelled earlier than the 24 months the balance due on the phones would become due immediately. That is what I agreed to.
I have a job that requires I can be contacted 24 hrs a day, 7 days a week by phone. My cell phone was that phone. When my XXXX XXXX XXXX battery died and would not maintain a charge after a short time at XXXX, I went into the local XXXX store XXXX XXXX XXXX in XXXX, Ia. After standing there for 1.5 hrs along with other customers while the two clerks waited on the exact same two customers without even acknowledging us, one clerk finally excused himself briefly from the customer and asked what I needed. I told him my battery was dying/dead and I needed a new battery. He quickly informed me that they didnt change XXXX batteries and that I would have to ship it to XXXX company itself to have the battery changed. I advised him that my job required a contact phone 24 hrs a day/ 7 days a week since I work on an emergency ambulance service and he rudely advised there was nothing he could do and went back to the original customer.
I was already upset with XXXX service dropping phone calls all the time in the XXXX XXXX / XXXX XXXX area when I was calling the hospitals with patient reports. It looks bad when you have to keep calling them back on top of a waste of time that may be required to take care of the patients. It would be bad enough in a rural area, but in a large metro area?
Since my job requires a contact phone and I got no help from XXXX like maybe an offer of a loaner phone, I immediately went down the road and went back to XXXX XXXX. I got a phone and transferred all three of my contract phones back to XXXX XXXX.
I paid off all three of the phones at XXXX XXXX which were set up on monthly pymts ) when I received the original ( approx {$1600.00} XXXX bill from XXXX. The pay off on the phones was around $ XXXX {$1200.00}. I am disputing the termination fee since the reason I left was there failure to provide service to fulfill my service contract and as stated above I was told the contract was month to month, that is why I left XXXX and went to XXXX in the first place for the Framily plan. I await a response back from XXXX since they didnt respond to my first written complaint which I sent in with the check to pay off the cell-phones. XXXX cashed the check for the cell-phones, so I know they got the letter. If they chose to pursue the matter I will make sure other customers know what kind of service they provide.
I submitted this above complaint through XXXX as a complaint a few days ago and the response was that my complaint was accurate, but they did not remove the collection affecting my credit score they only changed it to unpaid. I want it removed, I am tired of XXXX punishing me for their lack of service.
Company Response: Closed with explanation
2019-10-10
Newport, TN
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2019-10-09
MO
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: I had XXXX come out to hook up internet late XX/XX/2018 and they couldn't provide the service that they agreed to provide. So after three days of nothing being fixed I had them come take their equipment and cancel all of it. It was written in their contract and I was told personally by their staff that they had a grace period and that I wouldn't be charged for any of it since I didn't use the service and it was withing the grace period. I ended up getting a bill after being told I owed nothing. So I got a hold of their support team on XX/XX/2018 and was told yet again I owed nothing and I still have this conversation backed up on my email from that day. Recieved yet another bill in the mail about a month later so infuriated, I called them and tried to figure out why im still being mailed bills for a service that I don't have and obviously was assured I owed nothing on. So they apologized and said they would fix it. So I never got another letter or bill. That was 9 months ago. I now see I have an outstanding collection from XXXX for XXXX. XXXX will not do anything about it now that it's in collections, and the Collector wouldn't do anything over the phone and said I needed to file a complaint on their website. So I did. And nothing has happened. That was last week. I would consider this Fraud. I don't even understand how companies get away with this.
Company Response: Closed with explanation
2019-10-09
Wallington, NJ
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: I disputed the account in the amount of {$510.00} that I do not owe and I received a copy of a bill. Not a contract with my signature, social security or identification attached. Now in their letter they said this is accurate proof which is a lie. In my validation letter I asked the following : 1. Assignment clause 2. Notarized letter of debt purchase 3.Signed contract from original creditor 4.Copy of license to collect in the state of NJ None of this was submitted so they failed to prove 100 % accurate as per fair credit act.
Company Response: Closed with explanation
2019-10-09
Wallington, NJ
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: I disputed the account in the amount of {$160.00} that I do not owe and I received a copy of a bill. Not a contract with my signature, social security or identification attached. Now in their letter they said this is accurate proof which is a lie. In my validation letter I asked the following : 1. Assignment clause 2. Notarized letter of debt purchase 3.Signed contract from original creditor 4.Copy of license to collect in the state of NJ None of this was submitted so they failed to prove 100 % accurate as per fair credit act.
Company Response: Closed with explanation
2019-10-08
Quartzsite, AZ
Communication tactics
Debt collection: I do not know
Used obscene, profane, or other abusive language
Complaint: I receive the daily notification from the USPS on mail that is supposed to be delivered to me. Due to a domestic dispute, my mail is regularily tampered with. I saw an address that stated : Return Mail only and XXXX XXXX XXXX, XXXX MI XXXX. I did not have any idea who this was so I looked it up on line. It was listed as Diversified Consultants. I do not know who they are. I saw they are a debt collector. So out of fear that the domestic dispute was leading to collections I was unaware of, I contacted the company. I told the first rep my story and that I wanted to update my address, he transfered me. The second guy I spoke to was so unprofessional. I told him that due to the domesctic dispute I wouldnt be able to receive the mail and I wanted to update my address and have the letter resent to me. He countered with " You are disputing this? '' I repeated that I wanted to update my address so I could see what was in the letter. I had to do this 3 times. He then told me it was something from XXXX. I said how is that possible as I have had service with them since 2004. He responded with " So you are saying you have never had XXXX? '' I seriously lost my mind at this point. I said you are harassing me and saying the opposite of everything I say. I want my address updated and the debt you claim I owe to be validated and I will then respond. He stated they will only send a collections letter. I know this is a false statement. When I asked for that he needed to provide validation of any debt I owed, I talked to my attorney about that and I know I am right. I updated my address. Then the rep stated the same things again stating I was disputing the debt and claied I didnt have any XXXX service ever. I again told him you are 100 % wrong in these statements. That I was calling to update my address to see what you are sending and that I have had XXXX and the same number since 2004. As if that wasnt bad enough he started saying that he was going to call XXXX and have my phone line shut off for fraud as I claim I never had XXXX. I lost it! He has no right to affect my cell phone or my service with XXXX especially under these conditions. He then threatened to tell XXXX I was refusing help. I said help for what? I have nothing to base that on. He was way out of line. According to my attorney, there are 5 major FDCPA violations here. I have the call recorded as AZ is a one party recording state so all of my statements are verifiale in that call recording.
Company Response: Closed with explanation
2019-10-08
Scottsdale, AZ
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: RE : XXXX / XXXX Please be advised that this account was fully paid off to XXXX XXXX XXXX REF # XXXX VIA XXXX XXXX CHECK XXXX ON XXXX XXXX, 2019 AND CASHED XX/XX/2019 2019
Company Response: Closed with explanation
2019-10-07
Magnolia, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation
2019-10-07
PA
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: ON XX/XX/2017 I received an offer from XXXX XXXX at XXXXXXXX XXXX XXXX. The offer was clearly stated a monthly charge of {$25.00} for 24 months ( contact attached ). After hookup, I started receiving invoices from XXXX for {$40.00} a month contrary to the contract ( invoice attached ). I called XXXX on many occasions, but they refuse to change the charges. I paid what they were asking for the fear of damaging my credit. After about a year, I request for the service to be disconnected for not holing their end of the contract. They billed me for the balance of two years and later sent to collection. I wrote to the collection agencies explaining my case. XXXX refused to change their position. Now the collection has been reported to the credit reporting agencies and damaged what was a perfect credit score.
Company Response: Closed with explanation
2019-10-07
Discovery Bay, CA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: On XX/XX/2019 I sent Diversified a cease and desist letter and to date, they are still reporting collection activity to all three credit bureaus
Company Response: Closed with explanation