Diversified Consultants, Inc
Consumer Complaints
There are over 4793 complaints on file for Diversified Consultants, Inc. Dated between 2019-12-05 and 2013-07-11.
Complaints Page 30
2019-02-09
Campbell, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I ordered an XXXX from XXXX XXXX XXXX. This was an XXXX XXXX. XXXX XXXX XXXX over the course of a month could not get the phone set up properly : They could not get it to adequately connect to their network, they could not get Voice Mail to work. They had me go to XXXX and get a different phone and still they could not get it to work properly : I had been an XXXX XXXX XXXX customer for over 15 years at that point.
I attempted to return the phone to XXXX XXXX XXXX directly ( twice ). I canceled my account with them and went on to XXXX.
XXXX XXXX XXXX is attempting to collect a debt for service, merchandise, and product support that they did not provide. I attempted to resolve this with XXXX XXXX XXXX three different times and even offered to restart service. XXXX XXXX XXXX could not even make that happen.
They attempted to collect on this previously. It was removed from my credit reports as it was not a valid debt by the debt collection company.
I do not owe money : They could not keep to their Service Level Agreement, and I discontinued my patronage of their business.
The debt they are attempting to collect is not owed and is an issue that is now nearly three years old.
I even kept the new phone in it's packaging for two years.
Company Response: Closed with explanation
2019-02-08
Fresno, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I have XXXX XXXX, and when I checked my credit score, i had realized that my score went down. Under collections, there was a amount of {$170.00} through a collection bureau called DCI. I researched the company, and found that it was linked to XXXX XXXX XXXX however, i was never notified of any debt so I contacted XXXX XXXX XXXX spending three hours speaking to XXXX, XXXX who hung up on me, and an XXXX who transferred me to XXXX in collections And directed me to XXXX in billing who claims that I do not owe any money. I was given a case number XXXX and by Account number XXXX. DCI notified me to file this report ( Diversified Consultants Inc ) XXXX, Florida reference number XXXX. I'm supposed to be notified by XX/XX/XXXX by XXXX XXXX XXXX of their decision, so I'm asking if this case can be filed through this organization for guidance.
My contact information email : XXXX Phone number : ( XXXX ) XXXX Thank you, XXXX XXXX
Company Response: Closed with explanation
2019-02-08
Akron, OH
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-02-08
Havana, FL
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was result of identity theft
Complaint: I checked my credit report and noticed an account reporting from Diversified Consultants for XXXX XXXX. I have never had a XXXX XXXX account and disputed this trade line as fraud. I have contacted Diversified and made them aware that this is the result of identity theft but they have yet to delete this trade line and close the account. I have filed a police report Tracking Number XXXX as well as contacted the FTC for identity theft reference number : XXXX. I am going to file a complaint with the state of Florida Department of Consumer affairs for harassment as they have contacted me by phone at home, work and by way of postal mail even after I have ordered them to cease and desist. I'm going to file a violation of the TCPA as well for contacting me via phone about a debt resulting from identity theft.
Company Response: Closed with explanation
2019-02-08
Laredo, TX
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-02-08
Mount Oliver, PA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2019-02-07
Altama, GA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: I checked my credit report and saw a negative trade line for Diversified Consultants on behalf of XXXX XXXX. What's odd is, I have a current account with XXXX XXXX at my current address, which is in good standing. So, I'm not sure where this debt is stemming from but i would like someone to research it.
My name is XXXX XXXX and my current address is XXXX XXXX XXXX, XXXX, GA.
I contacted Diversified Consultants and they say this is for account number XXXX XXXX XXXX XXXX at my old address XXXX XXXX XXXX, XXXX, GA. I HAVE NOT LIVED AT THIS ADDRESS FOR OVER THREE YEARS, so I'm not sure why there would have been an active account.
This exact same situation happened to my sister with XXXX. She moved from one address to another, and for some reason, a new account was established instead of transferring her old account. She, too, discovered an issue on her credit. But once she reached out to the Executive office of XXXX, they researched and corrected the issue, crediting back balances not owed. I expect the same exact outcome, and i expect this debt to stop being reported negatively on my credit.
Company Response: Closed with explanation
2019-02-07
Columbia, CT
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: Debt from XXXX showing amount owed of XXXX dollars. Debt collection company calls every hour requesting payment also has account from XXXX for XXXX dollars I currently have a XXXX account paid to date. Debts are not mine or we forgiven by company while on XXXX XXXX under XXXX XXXX XXXX XXXX.
Company Response: Closed with explanation
2019-02-07
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-02-06
Ogden, UT
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: I had phone service through XXXX and I changed phone carriers to XXXX. When I changed companies they sent payoff to XXXX to buy out my contract, however, I recently discovered that XXXX turned my account in to collections with Diversified Consultants Inc.At the time that I changed cell phone companies I went to XXXX and paid my remaining balance on the account so there was nothing still owing.. The amount that they sent me to collections for was for the remainder of my contract which was paid off by XXXX. I have contacted Diversified Consultants and they won't do anything, they tell me that I have to talk to XXXX. I have contacted XXXX and they tell me that it has been too long and they don't have any records on my account anymore. I also contacted the three credit bureaus and XXXX took the account off of my credit report but the other two agencies didn ; t respond and have done nothing to help me resolve this. The amount that it shows me owing is {$1200.00}. Opened on XX/XX/2015. I am getting nowhere with trying to resolve this derogratory reporting on my credit with both XXXX and XXXX.
Company Response: Closed with explanation
2019-02-06
MS
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Complaint: I called them and tried to resolve the problem but the representative tried to make me attempt to a debt that I had no knowledge of.
Company Response: Closed with explanation
2019-02-06
Lisbon, OH
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2019-02-06
ID
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-02-05
Palos Park, IL
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: I am a victim of ID Theft and have already notified my local police department and have a fraud alert setup on all 3 credit bureaus ( XXXX, XXXX and XXXX ). I monitor my credit daily and have all supporting documents supporting my ID Theft. XX/XX/2018 I received a collection letter from XXXX stating I had an outstanding debt with XXXX XXXX XXXX XXXX XXXX for {$100.00}. I immediately in writing notified XXXX via certified, return receipt mail of my ID Theft and sent over Police report, FTC ID Theft report and request for Validation of this said account. I have never opened an account nor have I given anyone permission to open any accounts with XXXX XXXX XXXX. I received proof back that XXXX received my request but never received anything else from them showing they could even validate this account. Fast Forward to todayXX/XX/XXXX I received an alert from my XXXX credit report that a collection account was added by Diversified Consultant. So here 's where the problem lies. Number 1 I'm going to assume that Diversified Consultant purchased a fraudulent debt account from XXXX and or XXXX XXXX XXXX who knew this account was due to ID Theft and who never responded to my request for Validation. Number 2 Diversified Consultant has not one time contacted me in regards to this XXXX XXXX XXXX account via mail or phone because if they had, then they would've been notified in writing via certified mail that this XXXX XXXX XXXX account is due to ID Theft and to send me all Validation pertaining to this account. That never happened and I was never notified by anyone from Diversified Consultant. Diversified Consultant has seriously violated FCRA rules by throwing this inaccurate, fraudulent account on my credit report without contacting me first and giving me written notice that they had bought this fraudulent debt and allowing me 30 days to dispute said debt due to ID Theft. Then I would've been allowed another 30 days to received whatever Validation they had and then go from there. So with that being said I have already filed a complaint against Diversified Consultant with Consumer Finance Protection Bureau, now with XXXX and next the Illinois State Attorney General. Diversified Consultant never sent me any written notice of said debt nor allowed me time to dispute it. This account needs to be removed off my credit immediately or I will be seeking legal action against Diversified Consultant and will sue them to the full extent of the law.
Company Response: Closed with explanation
2019-02-05
Vernon Hill, VA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-02-05
Jacksonville, FL
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Company Response: Closed with explanation
2019-02-05
Cartersville, SC
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I reached out to DIVERSIFIED CONSULTNTS because the entered an erroneous entry on my credit file. On XX/XX/XXXX, I sent them a letter demanding that they verify and validate the debt. I have received no such verification or validation and they are still illegally reporting on my credit report. I have contacted them by email and by certified mail ( see attachment ) and they have not responded or attempted to contact me. This is a violation on FDCPA, by law they have 30 days upon request to produce and verify ownership in the form of a legally binding document to show proof that they can legally collect on this debt. I do not own this debt and I have no knowledge of it. Please remove this entry from my credit file per FDCPA or I will seek payment as outlined by law for the multiple breaches of FDCPA that are due to me per FDCPA. Please find below the original letter sent, along with the certified mail receipt.
Company Response: Closed with non-monetary relief
2019-02-04
Copper Center, AK
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Company Response: Closed with explanation
2019-02-04
Library, PA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2019-02-04
Liberty Township, OH
Attempts to collect debt not owed
Debt collection: I do not know
Debt was paid
Company Response: Closed with explanation
2019-02-04
Homecroft, IN
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2019-02-04
Phila, PA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2019-02-02
Benbrook, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
2019-02-02
Ocklawaha, FL
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with explanation
2019-02-02
Granada Hills, CA
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Closed with non-monetary relief