CCS Financial Services, Inc.

2019-07-26

Buckingham, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-26

Stevenson, MD

Communication tactics

Debt collection: I do not know

You told them to stop contacting you, but they keep trying
Complaint: The Company CCS has contacted me multiple times a day after I spoke with two different representatives and requested them to stop calling. The number they are calling from XXXX. They have contacted me on XXXX and XXXX and both have been requested to be added to their do not call listing. I got a call this morning XX/XX/2019.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-24

Fort Lauderdale, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I had XXXX car insurance. Company sent me a letter they where canceling my policy because I could not obtain the last 5+ years of a prior insurance company. Once I received notice XXXX was dropping me I obtained auto insurance elsewhere. XXXX then requests proof I had coverage. I mailed it to them but it appears they overlooked it and was upset I left them. Now XXXX turns this bill over to this collection office. I am now currently in the process of filing a civil lawsuit for damages against XXXX and Credit Collection Services. Service of the suit will be received soon to both parties. Posting this to my credit reports has impacted my scores and caused damage.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-23

N Brunswick, NJ

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-20

Hartselle, AL

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation

Timely Response

2019-07-20

Bellaire, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-20

Baton Rouge, LA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-20

Katonah, NY

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was paid
Complaint: Credit collection Services - I paid this account in full - was XXXX XXXX - two bills {$58.00} and {$21.00}.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-20

MS

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: someone use my information and created this bill and this is fraud and identity theft and I want it removed as soon as possible
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-19

Rochdale, NY

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-19

Oaklevel, VA

Written notification about debt

Debt collection: I do not know

Didn't receive notice of right to dispute
Complaint: I recieved a call from ccs offices in ma. I called back to see who it was. The lady kept telling me I had to verify information. I said well if you know its me who you called then surely thats verification enough. She asked me to give my address I would not. Then she asked my middle initial I said I dont have one. I said what is this about. She said it was for XXXX XXXX which I do not owe anything because I canceled and switched my insurance before the next billing date due. I also asked her what address she had on file for me and it was not even my correct address I said ok send it to me in the mail and send me a dispute right letter. She said we cant mail any of that to you. I asked for the bill she was collecting on and she said she couldnt send me that either I said lady if you are a collection company you know that by law you have to send those. Also she was in the XXXX it sounded like maybe or XXXX. So if it is a real company they are violating several fdca laws
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-19

Lowell, AR

Attempts to collect debt not owed

Debt collection: Other debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: COLLECTOR ONCE AGAIN FAILED TO CEASE AND DESIST COLLECTIONS ON SAID DEBT.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-19

Plymouth, FL

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-17

Las Vegas, NV

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Complaint: XXXX XXXXs send me a bill for lab services XX/XX/2017 for $XXXX. I disputed the debt in writing (certified mail) and asked for proof of the claim. Instead of providing any details, XXXX referred me to the referring physician. I demanded proof (certified mail) of the claim from the referring physician. I received no response. I filed an Insurance Fraud Complaint with the State of Nevada, Office of the Attorney General. I assumed the matter was dropped as it has been more then a year. BUTTwo weeks I received a demand letter from Credit Collection Services, XXXX XXXX XXXX XXXX, MA XXXX for the exact same XXXX XXXX debt claim of $XXXX. Verbal discussions with the physicians front desk indicate this may be a fraudulent "insurance" claim between the physician, XXXX and the Insurance. They also claim to have no written authorization from me to order any laboratory services. I am not sure Credit Collection Services are aware that they may be involved with a fraudulent money scheme.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-17

GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: On or around XX/XX/XXXX I called XXXX XXXX to inquire on the cost of coverage for a home I was in the process of purchasing. I received a quote but decided to go with another company. About a month later I received a bill in the mail from XXXX. I called the company and was told it would be taken care of because there was a misunderstanding on the companies behalf. A year later the account showed up as a collection on my credit ( I can not remember which collection agency it was listed with. ) At that time I disputed the account as not mine and contacted XXXX to advise. A representative again told me it would be handled. Then in XX/XX/XXXX the collection appeared again on my credit. I called XXXX and spoke with a supervisor who advised he would contact CCS Collection to have the account removed. He stated it would update on the credit bureau within 72 hours. I never signed any documents or agreed to use XXXX as my insurance company, I only asked for a quote. I chose XXXX for my homeowners insurance in XXXX of XXXX so I should not have been billed for anything because XXXX did not provide me with any coverage. My mortgage was set up with an escrow account which I would have provided the insurance company 's information to had I used them ( escrow was a requirement. ) Also I never received any type of communication from CCS Collections. I have been told repeatedly they would take care of the situation and three years later, there is still a collection reporting to my credit.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-16

Buford, GA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-15

Augusta, GA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-15

Brooklyn, NY

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-15

PA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: Alleged Auto Policy was engaged by XXXX XXXX, and dancelled by Insurance company prior to first 30 days, I did not authorize a policy, they canceled and then attempted after a few months to collect a full years worth of coverage payment ... which was not ever used ... then 1 year later after cancel sent it to CCS a 3rd party collection company to attempt to collect {$140000.00}, I received a letter from them and phone calls began on XX/XX/2019 several calls already, I called then and told them to cease and desoist, I was advised that it may be reported as a debt to the Credit Reporting agency ... Im fed up with these lies, I had to go to DMV motor vehicles past year to show NJ proof of Insurance coverage, last May ... to bio t get my ; incensed suspended, I avoided that and NJ dismissed the claim and sent a caution back to XXXX XXXX for a false notification ...
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-14

CT

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: THROUGH OUT THE YEARS COLLECTION AGENCIES CONTINUE TO PUT THIS IN MY REPORT AND THEY TAKE IT OUT HERE IT IS AGAIN PLEASE FINE THIS COMPANY FOR FALSE INFORMATION XXXX XXXXTO : FCRA ALL and CFPB CSS COLLECTION {$190.00} Reported balance Original balance {$190.00} You owe 100 % of the original balance OVERVIEW Opened XX/XX/XXXX ( 3 yrs, 0 mos ) Account status Open New York State Attorney General The Capital XXXX, NY XXXX XXXX XXXX XXXX XXXX, NY XXXX This company has violated my right as a consumer and put false accusation in my credit report. The collection s agencies continue to pick this account for many years and deposit it in my credit report I find myself constantly battling this same issue. I asked that this company be fined {$1000.00} for the repeating aggravation of this issue. I do not nor have I had an account with this collection agency or their creditor. XX/XX/XXXX Attention : CSS COLLECTION XXXX XXXX XXXX XXXX, MA XXXX I am requesting a validation of CCS XXXX XXXX due to this company has been inserted in my credit file once again. This entity has been removed serval times please request a validation for the 3rd time. I ask that you remove XXXX XXXX from my report. Remove your derogatory remark from my credit report. This is a consumer disclosure section 609 which is to provide for the protection of consumers against false an erroneous reporting. This section of the FCRA places the burden upon the credit bureaus and the creditors to provide the credit bureau a true copy of the original signed creditors documentation Thank you XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CT XXXX
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-13

NC

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Was not notified of investigation status or results
Complaint: I have tried to resolve this account and I can't get any help from them. I've sent them 3 letters and I have gotten no response to my latest letter dated XX/XX/2019. It's been 2 months and I haven't heard anything, its a shame how company 's can just say they validated a debt but doesn't send you any proof or nothing, and the Credit bureaus are just as bad it's ridiculous.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-13

Bloomington, MN

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: XXXX XXXX sold a remaining balance to a collections company for months after they had already cancelled my policy
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-11

Newark, NJ

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-11

Brooklyn, NY

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation

Timely Response

2019-07-11

Huttig, AR

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: This company is attempting to collect a debt from me for services not provided. I have never signed or agreed to a contract that states I will do business with them. I have attempted to have this company legally validate any alleged debt via certified mail. They have not furnished any such legal validation.
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation

Timely Response