CCS Financial Services, Inc.
Consumer Complaints
There are over 2366 complaints on file for CCS Financial Services, Inc.. Dated between 2019-12-16 and 2013-07-21.
Complaints Page 12
2019-06-10
Jersey City, NJ
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Complaint: Looking to repair credit and saw this dept collector on my report. I'm not sure as to what it is for or if it is even mine. I would like to receive a copy of the original contract, signatures, proof that you have the right to collect in my state.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-08
Richmond, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-08
Shulerville, SC
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I contacted the company to have it removed because the bill is not correct. I asked for documentation validating charges but they weren't able to provide any. I asked that this account be removed off your credit report because the fair credit reporting act states they must supply you with an agreement between you and creditor and they have failed to do so, so i do not owe the bill.
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation
2019-06-08
TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: I have asked credit collection services to verify the debt they are trying to collect as mine per FCRA regulations and they refuse to respond. Yet they promptly respond to the credit bureaus every single time i attempt to dispute the inaccurate information. I am horrified at the lack of responsibility.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-07
Mount Oliver, PA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation
2019-06-04
Ramona, CA
Attempts to collect debt not owed
Debt collection: Medical debt
Debt was paid
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-04
FL
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: company who had a caller id of CCS office continues to call my cellphone and will not identify what they want. Continues to as for personal information before they will talk to me like name address and SS # and I will not give any of that over the phone. Have asked them numerous times that they are calling a work number for my business and to remove the number from their database yet they continue to call harassingly and will not stop!
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-03
Bridgeport, CT
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-03
Newark, NJ
Written notification about debt
Debt collection: I do not know
Didn't receive notice of right to dispute
Complaint: CCS- ( XXXX XXXX XXXX ) calls me at least 3 times a day. When I XXXX their telephone number, it says they are a collection agency. Although I have never received anything in the mail from them. They never leave me a message and their number has been reported as scam calls. The last time they called me was Friday, XX/XX/2019. They usually call 3 times a day but never leave a message. How can you know if people are a legitimate collection agency if they never send you anything in the mail to dispute the validity of the debt?
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-31
Dallas, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Old information reappears or never goes away
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-30
Phila, PA
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-30
Quartzsite, AZ
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: My complaint is we had four years with XXXX XXXX XXXX for mortgage and auto with no problems or complaint. I received a renewal notice indicating the double of what we were paying before, so we talked to a representative and indicated to cancel the policy. In a few days we bought another policy with a different company. Within 15 days we received a letter from XXXX XXXX XXXX saying we owed them money and send me to collections when I had paid in full and cancelled my policy
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-29
Aurora, CO
Attempts to collect debt not owed
Debt collection: Auto debt
Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-28
Grosse Ile, MI
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-24
Johns Creek, GA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-24
Houston, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I was made aware of a negative mark on my credit profile on XX/XX/2019 claiming that I owe {$490.00} to Credit Collection Services for an unpaid car insurance bill from XXXX.
I sent a certified letter on XX/XX/2019 asking for them to verify the account in my name by providing a contract bearing my signature, as well as, the method in which the used to verify the debt. Upon receiving the letter back, all I got was a bill and them stating this was verification but the Fair Debt Collection Practices Act and the Fair Credit Reporting Act do not view that method as true verification.
I have wrestled with them for the past few months and they continue to send bills requesting a payment instead of providing me with some sort of verification to validate that the debt is mine.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-22
Wahiawa, HI
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-22
Zachary, LA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-22
Bohemia, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: IN XXXX I CONTACTED XXXX TO ADVISE THEM I WAS SWITCHING COVERAGE TO ANOTHER INSURANCE COMPANY-XXXX XXXX EFFECTIVE XX/XX/XXXX. THEY DID NOT CANCEL MY COVERAGE UNTIL XX/XX/XXXX AND BILLED ME ALMOST {$400.00}. I RECEIVED NO BILLS FOR THE COVERAGE. IN XXXX I WAS NOTIFIED THEY REPORTED THE BALANCE TO COLLECTIONS. I IMMEDIATELY CONTACTED XXXX DIRECTLY TO ADVISE THEM THEY INCORRECTLY BILLED ME AND SENT PROOF OF COVERAGE. IT TOOK THEM 2 WEEKS TO CORRECT THE BILL. I REQUESTED SEVERAL TIMES FOR A REVISED STATEMENT, WHICH I STILL HAVE NOT RECEIVED. I WAS TOLD THE BALANCE WAS {$170.00} WHICH I IMMEDIATELY PAID. I STILL NEVER RECEIVED A BILL AND I WAS ASSURED ON SEVERAL OCCASIONS THAT THE ACCOUNT WOULD BE RETRACTED FROM THE INSURANCE COMPANY. THE COLLECTION AGENCY REPORTED THE ACCOUNT AS SETTLED WHICH IS INCORRECT AS IT WAS TO BE REMOVED.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-21
Ft Lauderdale, FL
Written notification about debt
Debt collection: Medical debt
Didn't receive notice of right to dispute
Complaint: On XX/XX/2018 I had tests performed by XXXX XXXX at the request of the referring physician Dr. XXXX XXXX who is one of the doctors at XXXX XXXX XXXX which is located at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Fl. XXXX. A claim was sent to my insurance which is XXXX XXXX for the amount of {$310.00}. The claim was denied so I call XXXX XXXX to fine out why the claim was denied. They told me that the doctor office submitted the claim which the wrong code and I should let them to resubmit the claim using XXXX which I obtain from my insurance company. I have sent XXXX copy of the invoice with code and spoke the there bill department rep. and still they have not submitted the claim to the insurance. Credit Collection Service sent me a letter tying to collect the debt of {$310.00} for XXXX XXXX. Attach you will copy of the invoice and the letter for Credit Collection.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-20
Arlington, MD
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-17
Media, PA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-16
Cleveland, OH
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-16
Fort Worth, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: In XX/XX/2019 I received a collection letter from Credit Collection Services regarding a debt I did not recognize.
I sent them a fax on XX/XX/2019 asking them to validate the debt.
They refused to respond.
on XX/XX/2019 I sent another fax advising them they refused to validate the debt and are continuing to collect on the debt in violation of the FDCPA and UDAAP.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-05-15
Ft Lauderdale, FL
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: credit collection services is trying to collect a debt that I don't owe them, I've never been in any business with this company, not even sure they are authorized to collect debt in this state. They purchase the debt from XXXX which over charge me for services they did not provide to me.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation