CCS Financial Services, Inc.
Consumer Complaints
There are over 2366 complaints on file for CCS Financial Services, Inc.. Dated between 2019-12-16 and 2013-07-21.
Complaints Page 10
2019-07-11
Centerville, CA
Written notification about debt
Debt collection: I do not know
Notification didn't disclose it was an attempt to collect a debt
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-10
Clinton, SC
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: Account doesn't belong to me. Company hasn't sent me any type of documentation to confirm.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-10
CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: In XX/XX/2018 I cancelled my old auto insurance XXXX XXXX XXXX. Co.policy # XXXX with plenty of time to switch to my new auto Insurance XXXX XXXX Direct Auto policy # XXXX. They have inaccurate information reporting that I failed to pay a balance of XXXX when in reality they failed to accept my auto insurance cancellation request. I made the request in a timely manner to avoid any problems. I asked XXXX to forward my new policy to XXXX, they assured me that they would forward the proof on my behalf. XXXX clearly did not uphold my request to cancel my policy with them. This is why I am disputing their inaccurate information put on my credit report.
This inaccuracy has affected my credit which has been denied in the last 60 days.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-09
Rochester, NY
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-09
Albion, NY
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: I had initially submitted a complaint because this company had never contacted me at all, especially with a debt that I do not owe. The account was closed and paid off completely. I received a response stating they have sent me numerous communications, however, I never received anything, even a phone call. My address has been verified and accurate, but nothing. I received their response stating they would send something, and after 30 days, I just received this unbelievably fake note as a supposed validation letter! I dont know how they would believe that I would think its real. There is no debt, no balance, and now I am forced to hire an attorney due to this fraudulent collection.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-08
Euclid, OH
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: I have an account on my credit that does not belong to me called CREDIT COLLECTION SERVICE. I have asked for a signed documentation bearing my signature and I have gotten no response.I have disputed this account with all 3 credit bureaus. I get the same pre-made letter that this account MEETS FCRA REQUIREMENTS. I have attempted to resolve this matter to remove this erroneous account and no one seems to have investigated nor validated this account.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-07
Lk Buena Vis, FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Company requesting money for an account I never had.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-07
Smyrna, SC
Attempts to collect debt not owed
Debt collection: Medical debt
Debt is not yours
Complaint: I sent a debt validation letter on XX/XX/2019 to Credit Collection Services to validate a debt they have on my credit report. Instead of validating the sedentary they sent a health insurance claim form. This is not my debt and they have been able to provide any documentation with my signature.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-05
TX
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: I worked for XXXX from XX/XX/XXXX to XX/XX/XXXX. XXXX directly paid XXXX for my internet service at my resident. I never received any billing statement from XXXX. Everything was handled directly between XXXX and XXXX.
I moved and ended my employment with XXXX on XX/XX/XXXX. I received a letter from XXXX XXXX dated XX/XX/XXXX to my new address attempting to collect {$120.00} for XXXX. I called XXXX on XX/XX/XXXX to resolve issue and they confirmed the account was XXXX corporate account. I also called XXXX XXXX to dispute my collection account. I finally received a letter from XXXX XXXX dated XX/XX/XXXX that they had reviewed account and resolved it. The letter stated " Our office has reviewed the above-referenced account and we have made the decision to discontinue our collection efforts. Rest assured that no information regarding this account has been reported to the credit bureaus by this agency. '' I thought this issue was resolved and closed.
However, recently, I checked my credit reports on XX/XX/XXXX and I noticed a collection account is on my file. It damaged my credit score and my credit history. I have disputed with all 3 credit agencies. XXXX and XXXX did not resolve my issue. I requested XXXX 3 times : 1 in XXXX, 1 in XXXX, and 1 in XXXX to send me my dispute result in writing but I still haven't received any in mail. XXXX sent me the investigation results. The letter stated that the Collection account from XXXX XXXX XXXX # XXXX. I never receive any letter or any notification from XXXX XXXX XXXX before. This is the first time I am aware of the collection account from XXXX XXXX XXXX for the same creditor XXXX is on my credit file. How many collection agencies out there attempting to collect the same account for XXXX? How can I dispute when I never receive any mail or notification from XXXX XXXX XXXX.?
Please assist me to resolve this issue and make sure the collection account is removed from my credit file.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-05
South Florida, FL
Attempts to collect debt not owed
Debt collection: Medical debt
Debt was paid
Complaint: I dont owe XXXX XXXX {$170.00}, my insurance paid for everything. Therefore, I suggest you that you stop harrasing me. If you have any questions contact my health insurance. On the other hand, also XXXX XXXX broke the contract with me and my insurance. Furthermore, I dont have any responsibility with Credit Collection Services.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-03
Des Moines, IA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-03
Shulerville, SC
Communication tactics
Debt collection: Other debt
You told them to stop contacting you, but they keep trying
Complaint: XX/XX/2019 CCS Collection there are collecting {$140.00} for XXXX XXXX XXXX was supposed to give me service for my Internet.they never provided me with the service.
I called the customer service and they said someone would come out and go inside my home and hook up the box up.
I called back and spoke with one of the customer service and I told him no one ever came over.
the customer service told me someone should be there To install the box.
the text said I am supposed to install the box myself.I never receive service. Hi
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-02
GA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: I reviewed my credit report and noticed an account from a creditor I have never done business nor authorized to report on my consumer report.
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation
2019-07-02
Missouri City, TX
Written notification about debt
Debt collection: Auto debt
Didn't receive notice of right to dispute
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-02
Greenville, SC
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-01
Fort Lauderdale, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-07-01
Monroeville, PA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-29
CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I had car insurance with this company in the past. However, after several months paying monthly bills, they decided to stop my insurance because license plate belong to other state on 1 of 3 vehicles in policy. Ive called them to make some kind of arrangements but they were not helpful and decided to cancel policy. I made a decision to insured my vehicles with another company. This is why i dont agrre with them charging this amount when it was them who canceled with no alternative given.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-29
Antelope, CA
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-29
Livermore, CA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-28
Jamaica, NY
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-27
Canoga Park, CA
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-26
Sebring, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Personal information incorrect
Complaint: On XX/XX/XXXX, I received a alert on my XXXX Credit Report from Credit Collection Service. Immediately I called this collection agency to verify this debt. I spoke with a supervisor by the name XXXX, he informed me that the only information they have for this account is a DOB and a address. Then I proceed to ask him to verify this account by using my social security number, he couldnt. They told me that they dont need a social security number to verify this is my account. I never had car insurance with this company. How can they report this to my credit without using a social security number or at least identify me? This is clearly a violation of the FCRA.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-26
Maplewood, MO
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I received an initial notice from Credit Collection Services Collections dated XX/XX/2019 advising me of a collection attempt due immediately. Nowhere on the notice did CCS indicate or imply I had the right to dispute the debt 30 days from receiving this initial notice. Despite the company 's noncompliance I responded with a request for validation of debt dated XX/XX/2019 ( which was in the allotted time I was advised of ) requesting agreement that bears my signature amongst other documents validating the alleged debt and this company was unable to provide me with any. In response to my letter they did provided me with a bill but no specifics. The blatant disregard to my request leads me to believe they are not taking this matter seriously and I am thinking of contacting a consumer attorney if my concerns aren't addressed expeditiously!
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-06-26
NE
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: Over 2 months ago I demanded validation of the debt that Credit Collection Services is attempting to collect. You have failed to respond to any of my requests for additional information to determine if this account is legitimate. As a previous victim of identity theft I am concerned about the origin of the account. Despite failing to provide the information to validate the debt you are still reporting the negative account information on my credit report. By failing to provide the information requested to validate the debt AND still reporting the information to the credit bureaus, you are in direct violation of the FCRA and the FDCPA.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation