CCS Financial Services, Inc.
Consumer Complaints
There are over 2366 complaints on file for CCS Financial Services, Inc.. Dated between 2019-12-16 and 2013-07-21.
Complaints Page 6
2019-09-13
Ft Belvoir, VA
Attempts to collect debt not owed
Debt collection: Medical debt
Debt was paid
Complaint: XXXX XXXX submitted to collection agency for charges that were covered by my insurance company. Multiple attempts to resolve issue with XXXX and the collection agency has not be successful. I have submitted Explanation of Benefits from insurance company to the collection agency and they still will not resolve the account.
The collection agency is : Credit Collection Services XXXX XXXX XXXX, XXXX MA XXXX ( XXXX ) XXXX
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-13
Sacramento, CA
Attempts to collect debt not owed
Debt collection: Auto debt
Debt was result of identity theft
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-13
Longtown, SC
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Complaint: I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-13
Kawaihae, HI
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: CCS Collections has received disputes 2 disputes for the account entry reflected on of my bureau reports. In my previous correspondence to them, I have requested that they prove the debt they placed on my credit reports and alleging I owe, is indeed mine. I never received a dunning letter nor any correspondence from them notifying me that they were attempting to collect a debt. My requests specifically requested that they provide an agreement with signature of the alleged debtor wherein he/she agreed to pay the creditor, alleged account number, original delinquency date, date this alleged debt became payable as well as complete accounting of alleged debt. To date, to no avail. Additionally, I have disputed with the credit bureaus and they submitted documentation that states CCS verified the debt ; however, CCS has yet to respond to both of my requests made to them sent certified mail. My certified receipts validated that both letters were received by CCS in XXXX and XX/XX/2019. This erroneous, inaccurate, unverifiable entry on my reports is violating my consumer rights and has caused me denials for credit. Please see attached documents that reflect my numerous attempts to communicate with this company.as well my credit reports that reflect this erroneous, inaccurate entry. The mere fact that CCS has never sent any correspondence to me notifying me that I owe an alleged debt. This is a direct violation of my rights. Blatantly inserting an entry on my reports not notifying me violates my rights as a consumer to dispute the validity of their alleged claim. DELETE THIS ENTRY IMMEDIATELY AND SEND A FULL, UPDATED COPY OF MY CREDIT REPORTS THAT REFLECTS THE AFOREMENTIONED OUTCOME.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-13
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-12
Thompsons Station, TN
Communication tactics
Debt collection: I do not know
You told them to stop contacting you, but they keep trying
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-11
Bohemia, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I have asked for verification that this debt is mine and have had no resolve. I am unfamiliar with this account and it has been holding me back in my financial life. the account is listed with the credit bureaus with different opened dates from XX/XX/2016 to XX/XX/2016. The balance listed is {$570.00}. This is inaccurate information and I demand it be removed from my consumer credit file.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-11
Silver Spring, MD
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: For the past several months, I have been disputing this inaccuracies that are Listed in my credit report I have written three letters to the credit bureaus ( XXXX and XXXX ) in which I requested these inaccuracies be removed. Unfortunately, the credit bureaus have refused to comply with my requests. The inaccuracies is as : CCS, ACC # XXXX.
XXXX did remove it.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-11
Anchorage, UT
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-11
Ashville, OH
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I show a debt from Credit Collection Services out of XXXX, MA that I disputed nearly a year ago. Collector does not show verification that I owe the debt. I have disputed it and came off one off my credit files but not all three.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-11
Lb, CA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: Credit Collection Service representing The XXXX XXXX XXXX. has repetitively sent correspondence demanding payment for an unknown debt. When I requested by law that they send me identifying documents to show that I owe this debt such am ID, Social Security Number, and/or contract bearing my signature, they have not done so. Their claim is Hearsay according to law. In the midst of this, they are ruining my quality of life because they have put this item on my credit : XX/XX/2018 Amount {$140.00} The XXXX XXXX XXXX.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-10
Simpsonville, SC
Attempts to collect debt not owed
Debt collection: Medical debt
Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-08
Jersey City, NJ
Attempts to collect debt not owed
Debt collection: Medical debt
Debt is not yours
Complaint: On XX/XX/2018 I have contacted a agency called Credit Collection Services and XXXX XXXX XXXX advising them that I discovered a account that has been opened as a result of fraud. This agency failed to assist me with any concerns regarding the fraud and account that I requested to dispute.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-07
Detroit, MI
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-07
Ridley Park, PA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: Credit Collection Service Account # : Unknown Amount : {$170.00} To Collection Manager : This letter is to inform you that the validity of this debt is disputed. I am unaware of this account and have no verification this debt is mine. I only know of this account based on it being reported in my credit report ( s ). As we both know, I have the right to dispute this account, request for verification, and/or request for validation of this debt. However, in order to quickly resolve this account, I would like to see the contract/agreement and any other supporting document you may have that I have willingly entered into any sort of agreement with CREDIT COLLECTION SERVICE ( CCS ) and if or where I agreed to have business with you or paperwork contracted for myself, XXXX XXXX & Credit Collection Service. I have made several attempts to reach your organization without resolve as each time because I am asked personal information which I do not feel obligated to give out to your representatives as I have no knowledge of being contracted to you in any way. Bills, and any statements that are originated from a secondary part are not considered validation of debt to you.
Unless Credit Collection Service can provide proper validation as recognized in FCRA 15 U.S. Code 1692g ALL reported information regarding this account must be deleted from ALL credit reporting agencies immediately following receipt of this letter as specified above.
Thank you for your time.
XXXX XXXX
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-09-06
Santa Monica, CA
Written notification about debt
Debt collection: Medical debt
Didn't receive enough information to verify debt
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-08-31
Laurence, KS
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-08-31
Columbus, OH
False statements or representation
Debt collection: I do not know
Attempted to collect wrong amount
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-08-31
Laurence, KS
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation
2019-08-30
Madison, WI
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-08-30
Boston, MA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Complaint: On XX/XX/2019 I applied for a loan. Once they have pulled my credit report they stated that there is a collection account from XXXX in the amount of {$630.00}. Which does not make any sense since I currently have XXXX. Contacted XXXX that day and they stated it is for an address that I do not live at. I submitted a dispute with them and I have also disputed this account with the credit bureaus. They did their investigation and because the account was then sold to a debt collection agency they have reported the account as accurate which is inaccurate.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-08-30
Tarzana, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I have credit monitoring service and was told of a unpaid debt that was being collected by XXXXredit Collection Service for XXXX ( XXXX ). I spent the entire day being shuffled from dept to department and was able to show that the debt was some kind of fraud. The account was setup in a city for cable service that is 300 miles from me. I have never lived in that city nor have I ever had a XXXX ( XXXX ) account. They agreed but told me it was my job to get it removed. I asked them to send me the proof that I had created this account. I asked to have it emailed or mailed and they said they could not create a PDF of the info they have. I did download a 7 page document about disputing the claim. This action adversely effected my credit score lowering it 14 points.
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-08-29
NC
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-08-29
Dallas, TX
Attempts to collect debt not owed
Debt collection: Medical debt
Debt was paid
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation
2019-08-29
Communication tactics
Debt collection: Medical debt
Called before 8am or after 9pm
Company Response: Company believes the complaint is the result of a misunderstanding Closed with explanation