CAPITAL ONE FINANCIAL CORPORATION
Consumer Complaints
There are over 39408 complaints on file for CAPITAL ONE FINANCIAL CORPORATION. Dated between 2019-12-11 and 2011-12-01.
Complaints Page 159
2019-06-12
Shreveport, LA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: customer service would not help and take care of the negative inquiries reporting to your credit report.
Company Response: Closed with explanation
2019-06-12
MA
Took or threatened to take negative or legal action
Debt collection: Credit card debt
Threatened to arrest you or take you to jail if you do not pay
Complaint: Capital One send me Capias Arrest Notice on XX/XX/2019 although I have payment agreement with them.
Company Response: Closed with explanation
2019-06-12
Long Beach, CA
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Card opened as result of identity theft or fraud
Complaint: Capital one insist on placing me with a credit card debt that does not belong to me and I have never opened. I have made several attempts to clear my name however, they have been reluctant. Im a victim of fraud and identity theft. I have seen several credit inquiries and cards I did not apply for.
Company Response: Closed with explanation
2019-06-12
Chester, VA
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was paid
Company Response: Closed with explanation
2019-06-12
Echelon, NJ
Managing an account
Checking or savings account: Savings account
Problem using a debit or ATM card
Company Response: Closed with explanation
2019-06-12
Brentwood, TN
Struggling to pay your bill
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company won't work with you while you're going through financial hardship
Complaint: Account opened : XXXX XXXX, XXXX ( 1 yrs, 1 mos ) Amount Due : {$680.00} Credit Limit : {$500.00} Credit Use : 137 % Account Closed : XX/XX/XXXX I have a Capital One Platinum credit card where I make XXXX dollars minimum payment. I recently have gone through hardship due to one of my family members dying and losing my job. I'm also having problems making a few payments.
Company Response: Closed with explanation
2019-06-12
Weymouth, MA
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Company Response: Closed with explanation
2019-06-12
Leeton, UT
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was paid
Complaint: XXXX XXXX is reporting on a debt I do not owe. This debt is from Capital One and I had previously paid this debt with another creditor a very long time ago. This debt is not owed and needs to be removed off of my credit file.
Company Response: Closed with explanation
2019-06-12
Shawnee, OK
Managing the loan or lease
Vehicle loan or lease: Loan
Billing problem
Company Response: Closed with explanation
2019-06-12
Eagan, MN
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2019-06-12
Washington, DC
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-06-11
Edinburg, TX
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-06-11
Slidell, LA
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Card opened as result of identity theft or fraud
Company Response: Closed with explanation
2019-06-11
Slidell, LA
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Card opened as result of identity theft or fraud
Company Response: Closed with explanation
2019-06-11
Huntingtn Bch, CA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation
2019-06-11
Arlington, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation
2019-06-11
Albany, NY
Managing an account
Checking or savings account: Checking account
Problem making or receiving payments
Company Response: Closed with explanation
2019-06-11
Lake View, NY
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
Problem during payment process
Company Response: Closed with monetary relief
2019-06-11
New Cassel, NY
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with explanation
2019-06-11
Sandy Hook, CT
Took or threatened to take negative or legal action
Debt collection: Credit card debt
Sued you without properly notifying you of lawsuit
Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Email : XXXX RE : Judgement and Collection attempts made in violation of my rights under the Fair Debt Collection Practices Act & CT FTC C.G.S.A. 36a-646 Prohibited acts *No creditor shall use any abusive, harassing, fraudulent, deceptive or misleading representation, device or practice to collect or attempt to collect any debt.
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Ct. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX..
Corporate Headquarters XXXX XXXX XXXX XXXX XXXX, CT XXXX Capital One Bank USA N.A.
XXXX XXXX XXXX XXXX XXXX, VA. XXXX I am at the mercy of my Attorney State General, CFPB, & Superior Courts. I was never given a fair or just trial, never received official court documents. I have no knowledge as to why other Firms and their Attorneys were involved in a case that was only assigned to XXXX XXXX XXXX. I need your help desperately in resolving this serious matter. I believe whole heatedly I am the victim of misconduct, and deceptive tactics that have been used against me. I will provide any documentation to support my claim.
1. ) XX/XX/XXXX Attorney XXXX XXXX ( juris id # XXXX ) filed an appearance on behalf of Capital One Bank against me for an alleged debt owed. Not only did I NEVER receive this court document it was being sent allegedly to my sisters home whom NEVER received it.
I have no idea if this attorney was allowed to practice in Connecticut at this time. The reason I want to shed light on this concern is because he checked a box on the appearance that states the following : This appearance is in place of the following attorney, firm or self represented party on file ( P.B. sec 3-8 ) and lists XXXX XXXX XXXX XXXX juris id # XXXX.
This is quite confusing to me as XXXX XXXX XXXX has been deceased since XX/XX/XXXX. Furthermore, the XXXX XXXX XXXX XXXX XXXX is a completely different law firm & address as opposed to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. There are 2 different firm ID 's on this appearance? It is also here I would like to point out what a believe to be a blatant misconduct by XXXX XXXX.
Attorneys have a set of Rules and Conduct that must be maintaining the integrity of the profession. Rule 8.4 : MISCONDUCT section ( c ) engage in conduct involving dishonesty, fraud, deceit or misrepresentation. I have the court document to prove my claim their was deceit on the part of XXXX XXXX, deception using a deceased mans name and firm when you have your own, and misrepresentation. More conclusive deception on the part of XXXX XXXX is that Capital One Bank assigned my case ONLY to XXXX XXXX XXXX. My case was NEVER assigned to the Law Offices of XXXX XXXX XXXX XXXX.
2. ) XX/XX/XXXX, there was a small claims writ and notice of suit filed by XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. and allegedly sent to my sisters home at XXXX XXXX XXXX XXXX XXXX, CT. XXXX. I NEVER received this communication as I did not live with my sister and my sister never signed documentations for me from this firm. A point worth mentioning, again a firm that was never assigned to my case and XXXX XXXX and XXXX XXXX XXXX appear no where on this document?
Furthermore, this document states that it was mailed first class at least 4 weeks before the small claims action was filed and that the letter was not returned by US Postal Service and dated XX/XX/XXXX. Which was signed by an XXXX XXXX Esq.
I have no idea yet again why this attorney appears on this document? I have no idea if she was allowed to practice in Connecticut at this time. XXXX XXXX is most associated with XXXX XXXX Massachusetts and Vermont online and a law firm ( XXXX XXXX XXXX ) who shows all of their team but not XXXX XXXX . I can not even find her on CT Attorney lookup? Also under XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. XXXX is not found there here is the link XXXX XXXX XXXX.
3. ) On XX/XX/XXXX XXXX XXXX an attorney that works for XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. signed a Statement of Service that delivery of small claims writ was sent to me. I NEVER received it and to boot XXXX XXXX was never assigned to my case. XXXX XXXX XXXX were.
Not to mention XXXX XXXX is listed on page 2 of this document under XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. 's address and not even listed as an attorney? How is it possible that XXXX XXXX signed off on an official document saying that it was in fact delivered to me by her when the return address has a XXXX XXXX named? Why was it not also sent by XXXX XXXX?. Also a point worth mentioning, my sister never signed for this allegedly sent document.
4. ) On XX/XX/XXXX Capital One charged of the alleged debt they claim I owe of {$3300.00}. I have no idea how this alleged debt was calculated or arrived to be said amount. I do not know if XXXX XXXX XXXX purchased the debt from Capital One for pennies on the dollar?
Capital One told me when I spoke with a XXXX XXXX on XX/XX/XXXX approximately XXXX XXXX that Capital One still owns the alleged debt. She also told me that XXXX XXXX XXXX was the ONLY firm assigned to my case. Additionally, the last payment I made to Capital One was in XXXX of XXXX.
5. ) XX/XX/XXXX there was a Judgement Without Trial. A Disposition that I NEVER received and stated I answer by XX/XX/XXXX was filed against me. Checked was a Judgment for the Plaintiff after Default without Hearing in Damages. The total in damages was {$3300.00} and it also had payment arrangements I never made on it. This document was dated XX/XX/XXXX.
Most importantly this document was only signed NOT Printed as well and signature looks nothing like XXXX XXXX 's which should have appeared there since he was assigned to my case? More-so, I beg someone to answer this who was the Plaintiff in my case? XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, or Capital One because I am beyond confused? This is not only misrepresentation, that would be understatement this is deceit!
6. ) On XX/XX/XXXX Attorney XXXX XXXX filed for an execution of my bank account. This time using a different Juror Id # XXXX. He had sent the information to my sisters home in XXXX again. He checked on this document that I defaulted on an installment payment order of {$35.00} I NEVER agreed to or saw! I never was given my right to file the affidavit of claim exemption because I never received it. In XXXX of XXXX I was so busy with the holidays, my daughters, bills and so forth I never even realized that {$320.00} was taken from my XXXX XXXX account! I just learned of that today. XXXX XXXX never gave me any notification? They even charged a {$110.00} fee on top of it all! I just learned of this today.
7. ) On XX/XX/XXXX an application for execution was filed with the court against me again! Again the document was sent to my sisters home. I NEVER received them nor did she. This brings us back to the present day and current status in which they drained my ENTIRE account {$1000.00}. I realize there is a 15 day period in which to send in the form for exemption however I just found out today because XXXX XXXX XXXX are not sending the official documents to me.
The funds levied on XX/XX/XXXX were exempt funds and the ENTIRE account was drained. These were funds for living costs, groceries, gas back and forth to work, tools needed for jobs, insurance, clothing, and air conditioner for the summer.
Under Connecticut State law I believe there should have been only 25 % of my funds taken. Amount subject to levy. The maximum part of the aggregate weekly earnings of an individual which may be subject under this section to levy or other withholding for payment of a judgment is the lesser of ( 1 ) twenty-five per cent of his disposable earnings for that week, or ( 2 ) the amount by which his disposable earnings for that week exceed forty times the higher of ( A ) the minimum hourly Enforcing Money Judgments - 11 wage prescribed by Section 6 ( a ) ( 1 ) of the Fair Labor Standards Act of 1938, USC Title 29, Section 206 ( a ) ( 1 ), or ( B ) the full minimum fair wage established by subsection ( i ) of section 31-58, in effect at the time the earnings are payable. Unless the court provides otherwise pursuant to a motion for modification, the execution and levy shall be for the maximum earnings subject to levy and shall not be limited by the amount of the installment payment order. Only one execution under this section shall be satisfied at one time. Priority of executions under this section shall be determined by the order of their presentation to the employer. Conn. Gen. Stat. 52-361a ( f ) ( 2017 ).
I am having this document notarized to be sent to Consumer Financial Protection Bureau and my CT. State Attorney General. I never signed for or received any court related documentations. A judgement was executed without any correspondence or notification sent to me. I was never sent any interrogatories by XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, or Capital One.
I implore you to find a signature of mine having received one document from any of these entities. Please help me get my money back and resolve a horrible wrong. The Rules of Professional Conduct have been violated as well as my rights.
Sincerely, XXXX XXXX them nor did she. This brings us back to the present day and current status in which they drained my ENTIRE account {$1000.00}. I realize there is a 15 day period in which to send in the form for exemption however I just found out today because XXXX XXXX XXXX are not sending the official documents to me.
The funds levied on XX/XX/XXXX were exempt funds and the ENTIRE account was drained. These were funds for living costs, groceries, gas back and forth to work, tools needed for jobs, insurance, clothing, and air conditioner for the summer. Under Connecticut State law I believe there should have been only 25 % of my funds taken.
Amount subject to levy. The maximum part of the aggregate weekly earnings of an individual which may be subject under this section to levy or other withholding for payment of a judgment is the lesser of ( 1 ) twenty-five per cent of his disposable earnings for that week, or ( 2 ) the amount by which his disposable earnings for that week exceed forty times the higher of ( A ) the minimum hourly Enforcing Money Judgments - 11 wage prescribed by Section 6 ( a ) ( 1 ) of the Fair Labor Standards Act of 1938, USC Title 29, Section 206 ( a ) ( 1 ), or ( B ) the full minimum fair wage established by subsection ( i ) of section 31-58, in effect at the time the earnings are payable. Unless the court provides otherwise pursuant to a motion for modification, the execution and levy shall be for the maximum earnings subject to levy and shall not be limited by the amount of the installment payment order. Only one execution under this section shall be satisfied at one time. Priority of executions under this section shall be determined by the order of their presentation to the employer. Conn. Gen. Stat. 52-361a ( f ) ( 2017 ).
I am having this document notarized to be sent to Consumer Financial Protection Bureau and my CT. State Attorney General. I never signed for or received any court related documentations. A judgement was executed without any correspondence or notification sent to me. I was never sent any interrogatories by XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, or Capital One. I implore you to find a signature of mine having received one document from any of these entities. Please help me get my money back and resolve a horrible wrong. The Rules of Professional Conduct have been violated as well as my rights.
Sincerely, XXXX XXXX
Company Response: Closed with explanation
2019-06-11
South Florida, FL
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Company Response: Closed with explanation
2019-06-11
Fort Myers, FL
Advertising and marketing, including promotional offers
Credit card or prepaid card: General-purpose credit card or charge card
Didn't receive advertised or promotional terms
Company Response: Closed with monetary relief
2019-06-11
Lewisville, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Complaint: Capital One is knowingly and inaccurately reporting false information to the 3 CRA 's. I had an unpaid charge off for XXXX dollars on a XXXX dollar credit card that became delinquent when I became unemployed in XX/XX/XXXX. On a credit report dated for XX/XX/XXXX, Capital one shows and open date XX/XX/XXXX and a Closed Date XX/XX/XXXX. I agreed to settle this account for XXXX dollars under the agreement that the balance be updated to XXXX and the account status be updated to paid. As of XX/XX/XXXX the account was promptly updated on my XXXX and XXXX reports to reflect a XXXX balance and paid status. They then REAGED the charge off account by updating the close date to show XXXX which is incorrect, since the account was closed in XX/XX/XXXX. Furthermore, the balance on my XXXX Credit Report was NOT reflected to show a XXXX balance, in fact the balance looked as though I had only paid XXXX dollars of the balance instead of sticking to the agreement to update the balance to XXXX, I had to call capital one and file a dispute to which they sent me a letter admitting to inaccurately reporting to my 3 major credit bureaus and agreed to immediately update the account on all 3 bureaus. However the update sent to the CRA 's on XX/XX/XXXX is still inaccurate as the " Closed date '' on my XXXX credit report still states XXXX where as the other 2 reports still have XX/XX/XXXX. This major and inaccurate update to my credit reports cost a significant decrease in my Fico Scores and in turn cost me my mortgage. I have disputed this account with the CRA 's as well as capital one on NUMEROUS occasion and they are refusing to report this account accurately. Capital One needs to remove this account in its entirety from my credit reports due to inaccurate reporting and non compliance with FCRA Guidelines
Company Response: Closed with explanation
2019-06-11
Keezletown, VA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: There are inquiries on my report and I dont understand why they are on there. Someone have tried to get credit in my name and open accounts. The one that concerns me is Capital One.
Company Response: Closed with non-monetary relief
2019-06-11
Orion Twp, MI
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Complaint: There are 4 inquiries on my account by Kohls/Capone on XX/XX/XXXX XXXX XXXX XXXX XXXX and XXXX XXXX. I have called Kohls to dispute the inquiry and request a letter of deletion under the direction of XXXX, Kohls stated that they could not verify or investigate, nor could they give a letter of deletion.
XXXX XXXX (? ) also pulled my credit without my permission on XXXX XXXX. I have no idea who this creditor is.
There is also a credit inquiry from XXXX XXXX XXXX XX/XX/XXXX. I did not authorize this inquiry.
Company Response: Closed with non-monetary relief