CAPITAL ONE FINANCIAL CORPORATION

2012-08-01

Baltimore, MD

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-08-01

Fort Worth, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed

Disputed: Yes Timely Response

2012-08-01

East Rockaway, NY

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-01

Church Point, LA

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-01

Randolph, AL

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-31

Alex, LA

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-31

Richmond, VA

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-31

Town Center, NJ

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-31

Las Vegas, NV

Problems caused by my funds being low

Bank account or service: Savings account

Company Response: Closed

Disputed: No Timely Response

2012-07-31

Phila, PA

APR or interest rate

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-07-31

Manhattan, NY

Transaction issue

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-31

Far Rockaway, NY

Cash advance fee

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-31

Flushing, NY

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-31

Youngstown, OH

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-31

Warren, OH

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-31

Washington, DC

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-31

Flushing, NY

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed

Disputed: Yes Timely Response

2012-07-31

Town Center, NJ

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-31

Glendale, CA

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-31

Eagle, ID

Unsolicited issuance of credit card

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-07-31

Judson, TX

Other

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-31

Buffalo Mills, PA

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-31

Griffith, CA

Rewards

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-31

Plattekill, NY

Other fee

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-31

Warren, OH

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response