CAPITAL ONE FINANCIAL CORPORATION

2012-08-07

Cotati, CA

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-07

Beyersville, TX

Late fee

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-07

Pearl City, HI

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-08-07

Smyrna, GA

Sale of account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-07

Louisville, KY

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-08-07

Washington, DC

Repaying your loan

Student loan: Non-federal student loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

San Francisco, CA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-08-06

Manhattan, NY

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Louisville, KY

Advertising and marketing

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

New Hamburg, NY

Collection debt dispute

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Laguna Beach, CA

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Chicago, IL

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Albany, GA

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Somers Point, NJ

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Manomet, MA

Collection debt dispute

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Indianapolis, IN

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Indianapolis, IN

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Indianapolis, IN

Deposits and withdrawals

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Ardmore, MD

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Roswell, GA

Privacy

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Brooksville, FL

Delinquent account

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-08-06

Bloomfield, CT

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Pleasanton, CA

Closing/Cancelling account

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-08-06

Great Neck, NY

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-08-06

Prescott, AZ

Application, originator, mortgage broker

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with monetary relief

Disputed: Yes Timely Response