CAPITAL ONE FINANCIAL CORPORATION

2012-07-28

Bronx, NY

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-28

Atl, GA

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-27

Dickinson, TX

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-27

Hoffman Est, IL

Forbearance / Workout plans

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-07-27

Co Spgs, CO

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-27

Point Arena Air Force Statio, CA

Advertising and marketing

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-07-27

North Tunbridge, VT

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-27

Foxridge, MD

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-27

Lansing, MI

Cash advance fee

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-27

Spfld, MA

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-27

Billing statement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-27

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-07-27

Chantilly, VA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-27

Glen Cove, NY

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-27

Menlo Park, CA

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-07-27

Hialeah, FL

Closing/Cancelling account

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-07-26

Independence, KY

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-26

Lewiston, NY

Collection practices

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-26

Orange, NJ

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-26

Sacramento, CA

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-26

Garden Grove, CA

Credit line increase/decrease

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-26

Katonah, NY

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-26

Danbury, NH

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-26

Albany, NY

Transaction issue

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-26

Traver, CA

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response