CAPITAL ONE FINANCIAL CORPORATION

2012-07-26

Wrentham, MA

Collection practices

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-26

Camp Springs, MD

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-26

Syringa, VA

Application, originator, mortgage broker

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-26

Manhattan, NY

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-26

Washington, DC

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-26

Chester, NY

Closing/Cancelling account

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-07-25

Lady Lake, FL

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-25

South Elgin, IL

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-25

Bloomfield, CA

Advertising and marketing

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-25

Portland, ME

Payoff process

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-07-25

Bath, NH

Closing/Cancelling account

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-25

Charlotte, NC

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-25

Discovery Bay, CA

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-25

Plano, TX

Collection debt dispute

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-25

Manteca, CA

APR or interest rate

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-07-25

Council, NC

Sale of account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-25

Phoenix, AZ

Billing statement

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-25

Odell, OR

APR or interest rate

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-25

Englewood, NJ

Other fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-25

Elk Grove, CA

Other fee

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-07-25

Richmond, TX

Other

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-25

Bethlehem, PA

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-25

Winnsboro, LA

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-07-25

Bronx, NY

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-07-25

Yonkers, NY

Customer service / Customer relations

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response