Allied Interstate LLC

2018-10-30

Independence, MO

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-10-30

Cheyenne, WY

Attempts to collect debt not owed

Debt collection: Other debt

Debt was already discharged in bankruptcy and is no longer owed
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-10-28

Bohemia, NY

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-10-16

Birmingham, AL

Communication tactics

Debt collection: I do not know

You told them to stop contacting you, but they keep trying
Complaint: Allied Interstate repeatedly calls my place of employment even though I have told them NOT to contact me, instead to send me some information by mail regarding whatever they are calling me about. I have repeatedly told these people not to call and they insist on doing so. XX/XX/2018 - XXXX I told them to contact me via usps XX/XX/2018 - XXXX I told them to not call my place of employment XX/XX/2018 - XXXX I repeated myself and said the next time someone calls this number, I will have legal counsel reach out to them XX/XX/2018 - XXXX They call once again! I am fed up with these calls and these aren't the only calls, I can and will have my call log pulled. The numbers they call from are : XXXX and XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-10-14

Shulerville, SC

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-10-13

Arco, CA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: This debt was paid as soon as I found out about it
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-10-02

Clarkesville, GA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Complaint: every day at XXXX the call start and they dont stop all day long they call at XXXX XXXX today theyve already made eight calls to me I receive no mail I received no message as call and hang up every day Monday through sunday
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-10-02

Mcdonough, GA

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-26

Orlando, FL

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-23

Alameda, NM

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-19

Plattekill, NY

False statements or representation

Debt collection: Credit card debt

Attempted to collect wrong amount
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-17

Columbus, OH

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: XXXX has called my cell phone repeatedly every day for 3 consecutive days in an attempt to collect a debt from someone unknown to me. I have blocked the number on my phone but they continue to call.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-14

MD

Written notification about debt

Debt collection: Federal student loan debt

Didn't receive notice of right to dispute
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-08

Harsens Is, MI

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Complaint: On Friday, XX/XX/2018 Allied Interstate called 6 times. This is in reference to a XXXX XXXX/XXXX XXXX credit card. I have personally reached out to XXXX several times to resolve the issue and I have scheduled 6 months of reoccurring payments at their suggestion. I am working to remedy this account and 6 calls in one day is UNCALLED FOR!
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-07

Lakewood, CA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-07

Houston, TX

Threatened to contact someone or share information improperly

Debt collection: Federal student loan debt

Talked to a third-party about your debt
Complaint: My Name is XXXX XXXX XXXX, with defaulted Student loan, however l am currently making monthly payment under federal government assisted consolidation program unknown to me .l did not realizes that certain portion of my defaulted loans is with this Allied Interstate Debt collecting Agency, this company started garnishing my wages without proper notification thereby causing hardship on me on my family. this Company refused to work with me despite all my efforts with tears on my eyes begging, this Allied interstate to stop making my life and that of my family miserable, l have two son in college and two aged parents with me. XXXX is currently handling my student loans with XXXX dollars month please stop this harassment and hardship allied is mounting on me and my family. XXXX XXXX XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-09-01

Moapa, NV

Communication tactics

Debt collection: Other debt

Called before 8am or after 9pm
Complaint: -They have called multiple times a day since XXXX. - They never sent me an initial letter. - They never had permission to call me as I revoked permission to call me with XXXX XXXX before I ever owed them money. ( which I dont owe them money ). And I revoked the arbitration clause as well ( which is unrelated to this ) -I had told XXXX XXXX my mailing address which was not the address on my license so they should have had it. - They call before XXXX frequently. - They won't tell me when they initially supposedly mailed the first letter. - I was dealing with alot of XXXX, baby being sick, being XXXX, XXXX XXXX, having my XXXX and baby taken out and these people were still calling. - I even went on a vacation and they were still calling. -Before I even asked them why they were calling me in XXXX I noticed there number was calling me. I had someone look up the number and give me their name and address. I mailed a letter to them asking to not call me anymore in XX/XX/2018. Nothing stopped. - I finally started calling them back and researching their website and sent a few emails. - There phone calls have really annoyed me and my family. - They hace disturbed me and my family waking us up out of our sleep. - I am tired of them. -They have called so much. To much.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-08-29

Edenton, NC

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-08-27

Tampa, FL

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-08-23

Euclid, OH

Communication tactics

Debt collection: Payday loan debt

You told them to stop contacting you, but they keep trying
Complaint: I'm a supervisor with XXXX XXXX XXXX 's customer service contact center. We are getting calls from Allied Interstate to individual call center representative 's desk phone who is not the person they are looking for and this is a business number. We have advised them several times that the number is incorrect and this is a business and to stop calling. However they continue to call which is affecting our business negatively. The numbers they are calling from are as follows. XXXX XX/XX/2018 around XXXX XXXX XX/XX/2018 around XXXX XXXX XX/XX/2018 around XXXX Other dates called XX/XX/2018, XX/XX/2018
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-08-20

Tampa, FL

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: XXXX XXXX rented or leased me a storage unit that leaked water during rain. When discovered, I moved out of unit. XXXX XXXX notified me that I still owed {$140.00} for being in leaking unit ( 2 ) days of the following month. The debt was turned over to a collection agency named, AlliesInterstate, LLC. Upon contact with this agency, I was offered a {$70.00} payment to settle the {$140.00} claim and I accepted and paid by credit card. Upon renting another unit at XXXX XXXX, I was required to pay the remaining {$70.00} of the {$140.00}. AlliesInterstate lies to me and misled me as to the settlement terms.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-08-18

East Windsor, NJ

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: On XX/XX/2018, I received a letter from AlliedInterstate LLC dated XX/XX/2018 regarding a debt from original creditor XXXX XXXX XXXX, creditor : XXXX, amount owed : {$46000.00}, Allied Interstate Acct # XXXX. I dispute the validity of this debt as it is addressed to the wrong person. Pursuant to my rights under the federal debt collection laws, I am requesting that you cease and desist sending letters to our address. You are contacting the incorrect person. You are hereby notified that if you do not comply with this request, I will immediately file a complaint with the Federal Trade Commission and the New Jersey Attorney General 's office. Civil and criminal claims will be pursued.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-08-17

Alexandria, VA

Dealing with your lender or servicer

Student loan: Federal student loan servicing

Received bad information about your loan
Complaint: In XXXX I took out a loan with XXXX XXXX XXXX XXXX XXXX to attend a XXXX college in my home state. Later that loan was paid back by me with the help of my mother and father. I worked, purchased cars, a house, had credit cards, bank loans, never had anyone say I could not have those things, because I had an outstanding Student Loan, I never saw a Student Loan default on my credit reports. In XXXX I found out that XXXX had taken my Income Tax Refund. I notified the company spoke with customer service. I told XXXX at that time that the loan I took out was paid off and that is when I was informed that there were two loans. I asked for the backup for the loans. On XX/XX/XXXX I received an email from XXXX with attachments, Account Overview, Transaction History, Payment History, a Promissory Note ( attached ). I knew the one that I personally took out with the bank in XXXX, but the one that was supposed to be from the XXXX college I did not know about. In XXXX I received a letter from a company by the name of Allied Interstate about the loans ( attached ). I sent Allied Interstate a Debt Validation Letter on XX/XX/XXXX and Allied Interstate never responded to the Debt Validation Letter, but they sent the same 3 pieces of paper like XXXX did in XX/XX/XXXX. On XX/XX/XXXX an Administrative Wage Garnishment was sent to my place of employment. I was notified by email from the XXXX department I was not notified by XXXX or Allied Interstate. The garnishment did not take place. On or around the end of XXXX beginning of XX/XX/XXXX I filed a complaint with the Ombudsman 's office. I received this respond back on XX/XX/XXXX from the Ombudsman 's office. ( see below ) Dear Ms. XXXX : Thank you for your inquiry to the Ombudsman Group. You indicate concerns of fraudulent actions by XXXX regarding an Administrative Wage Garnishment ( AWG ) placed with your employer. You assert that you have paid this debt off previously and have not had any indicators of this debt until now. You are seeking assistance with this issue regarding AWG and the validity of your federal student loans. The Ombudsman Group is an independent office within the U. S. Department of Education and serves as an office of last resort to provide informal impartial assistance to borrowers to help resolve issues pertaining to their federal student loans. While our office does not have the authority to overturn a decision, we take into consideration the concerns, positions, and interests of all affected parties. We do not make binding decisions or testify at formal judicial or administrative hearings. We review the facts of the situation and explore possible resolutions that are in accordance with the federal statute governing federal student aid. The Ombudsman Group has reviewed your inquiry and determined that XXXX XXXX XXXX XXXX, ( XXXX ), is best able to assist you. Your issues have been escalated to XXXX Ombudsman contact for assistance. Someone should contact you within 7 to 10 business days. Alternatively, you may contact XXXX directly at XXXX. If you are not contacted within the timeframe above, send an email to XXXX or call us at ( XXXX ) XXXX, referencing Case XXXX. Should you find you are unable to resolve this matter after working with XXXX, please contact us. On or about XX/XX/XXXX I received a letter in the mail from XXXX XXXX XXXX - Research Resolution Specialist Office of the Ombudsman. In the letter from Ms. XXXX she made several statements that were incorrect and send documents that are fraudulent/forgeries. Ms. XXXX sent me 2 notices titled XXXX XXXX XXXX XXXX Loan Deferment Agreement ( attached ). One XXXX Loan Deferment Agreement supposedly began on XX/XX/XXXX to XX/XX/XXXX this form was not filled out by me nor was it signed by me, the signature is a forgery the section that states " To be complete by the student '' my name is typed out, the date line is missing from the form and the signature again is not mine it is a forgery. The form conveniently has the box check for Hardship ( student responsible for interest ( Explain ) Remarks " Rewrite to bring current, Student responsible for interest. '' The 2nd XXXX Loan Deferment Agreement is to begin on XX/XX/XXXX to XX/XX/XXXX. This form is also fraudulent/forgery. The box checked is Hardship ( student responsible for interest ) Remarks " rewriting to bring current. '' the form not fill out by me the signature once again is a forgery. In Ms. XXXX 's letter she states that I was disbursed a XXXX subsidized loan each in the amount of {$1200.00} totaling {$2500.00} for educational expenses at XXXX XXXX College, she goes on to say " of that amount, {$1000.00} was cancelled or refunded, leaving the original disbursed amount {$1400.00}. I am being charged by XXXX/Allied Interstate {$2500.00}, plus interest and collection fees the loan that I took out was paid back by me and my parents, the second loan I have no knowledge of. Ms. XXXX goes on to say the XXXX paid XXXX XXXX XXXX XXXX XXXX at XXXX of {$1500.00}, which became my new " PRINCIPAL BALANCE ''. XXXX/Allied Interstate have the Principal Balance as {$1200.00} Loan # 01 and {$1200.00} Loan # 02 ( attached ). This is fraud. My rights are being violated by XXXX/Allied Interstate that can provide fraudulent documents to enrich themselves when the money is not owed. How is it that XXXX can be allowed to have an Administrative Wage Garnishment and collect Income tax returns based on fraudulent documents and continue to get away with it. These documents that XXXX/Allied Interstate have are fraudulent my income tax return was taken based on this fraudulent information. I took out a loan with XXXX XXXX XXXX XXXX XXXX and paid it back, that second loan does not belong to me and I do not owe XXXX/Allied Interstate or XXXX {$6000.00} or XXXX XXXX that was my income tax return. This needs to be investigated. Ms. XXXX states that XXXX stated that I did make payments, but she claims it was only in the amount of {$480.00}, which is a lie on the part of XXXX. I would like all the documents pertaining to my loan that I took out with the bank. I know those documents are still around even if the bank is defunct. I do not see that payment amount on the documents that XXXX sent to me. I was told by the Attorney General of Virginia 's office to send this letter to this agency for investigation, I pray they are right. I received a Notice Prior to Wage Withholding " This Notice Prior to Wage Withholding is issued on : XX/XX/XXXX, this document goes on to stated : You have the right to request a hearing, within thirty ( 30 ) days of the date of this Notice, for any objection regarding the existence, amount, or enforceability of the debt, or any objection that the withholding proposed in this Notice ... I was not given 30 day. The letter is date XX/XX/XXXX due back by response on or before XX/XX/XXXX, the letter I received has a US Postage Stamp from a Postal Meter and the date is XX/XX/XXXX and I received it letter on XX/XX/XXXX in my US Mail Box, I have a picture of the day the letter was put into my PO Box . I know I am not the only person that have gone through this with XXXX/Allied Interstate, but the government choices to do business with a company that has no integrity. If you are not the agency, then please point me in that direction.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-08-17

Owensboro, KY

False statements or representation

Debt collection: Payday loan debt

Attempted to collect wrong amount
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-08-16

Liverpool, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: I have contacted XXXX XXXX XXXX regarding accounts XXXX IN THE AMOUNT OF {$140.00} dated XX/XX/2018 thru certified mail asking to verify that I owe their company any funds and for what. Ive also ask for anything bearing my signature that validates I have obligations to pay them or have had any business dealings with them. Yet they have failed to validate according to law. This collection company is damaging my credit file and cant provide legal proof. I have not had any dealing with Allied Interstate or whom they represent. I am also a victim of identity theft and this account is a direct result of identity theft as i have never ever done any business with them. Not only that I have never heard from Allied before they inserted this account into my file. I was never give my right to dispute and ask for validation. Please remove this account from my credit file.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response