Allied Interstate LLC

Consumer Complaints

There are over 1594 complaints on file for Allied Interstate LLC. Dated between 2019-11-26 and 2013-07-16.

Complaints Page 2

2019-06-21

Calumet City, IL

Fraud or scam

Money transfer, virtual currency, or money service: Debt settlement


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-06-18

Randolph, AL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: The company is reporting a account on my credit report that does not belongs to me.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-06-18

Communication tactics

Debt collection: Credit card debt

You told them to stop contacting you, but they keep trying
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-06-12

Naples, FL

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-06-12

MI

Attempts to collect debt not owed

Debt collection: Private student loan debt

Debt is not yours
Complaint: This {$39000.00} debt is not mine. I sent a registered letter on XX/XX/XXXXstating the debt is not mine nor have I ever even went to the college in question. They sent back 3 promissory notes from the college signed by another individual, and a typed statement with my name in place of the original borrower on XX/XX/XXXX. I thought that would be the end of it as they sent me the promissory notes clearly with someone else 's name on them, however, AlliedInterstate sold the loan apparently to XX/XX/XXXX and now once again I am getting letters for payment.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-06-11

TX

Communication tactics

Debt collection: I do not know

Called before 8am or after 9pm
Complaint: I assume this is a debt collector because of the repeated calls. They call relentlessly, and have called 3 times before XXXX XXXX. The company name is Allied Interstate LLC. In the next section it asks for the account number or the last 4 digits of my social security number. It kept rejecting the last 4 of my social and I have no idea what the account number would be.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-06-05

Lexington, NC

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: I receive multiple telephone calls from XXXX from ( by the accents ) an overseas call center. I believe the company from online searches is Allied Interstate. I can receive 4 or 5 calls in a day. The person they are searching for is an XXXX XXXX. I do not know this person, nor have I had anything to do with this person. The number they are calling has been my personal number for 17 years. My voice mail greeting now state the facts of who I am, and I do not know this person along with a request that they remove my number from their records.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-05-19

Shreveport, LA

Written notification about debt

Debt collection: Credit card debt

Didn't receive notice of right to dispute
Complaint: After viewing a copy of my report, I noticed a collection account placed on my credit report from Allied nterstate LLC on XX/XX/2019 in the amount {$450.00}. First and foremost, I have confirmed that the debt collector, Allied Interstate LLC is not license in the state of Louisiana to collect on this debt. Secondly, Allied Interstate LLC violated FDCPA rules and regulations when they failed to send me a written debt validation notice including the amount of the debt, name of the creditor, and notice of the consumer 's right to dispute the debt within 30 days. Third, what obligation do I have at all to Allied Interstate LLC? I have never heard of them, have no written contract with them and have never received any benefits from them, yet Allied Interstate LLC has submitted negative information to all three credit reporting agencies ( XXXX, XXXX, XXXX ) against my name and social security number and demanding payment from me in the amount of {$450.00}
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-05-19

Foothill Ranch, CA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: I've been contacted by Allied Interstate, LLC twice. The first time, I just dismissed the call as " phishing. '' On XX/XX/19 I was contacted for the second time. When I answered the call, some Asian-speaking woman said something and hung up. So, I called them back. I get so tired of these kind of fake calls. A man came on the line, named XXXX, which I'm sure was a fake name, and he said that Allied is a collection firm. Then, he said we have a " personal matter '' to discuss with [ my name ]. Are you this person, he asked. I said yes. Then after I yelled several times " what do you people want, '' he said will you verify this address ... as yours? He had my address!!! I said XXXX no. I'm not verify anything that you want me to verify. Further, I said I have a FICO score of over 800 so I'm sure that nothing is in collection anywhere. I don't have any outstanding debts, let alone any creditor trying to get money that I haven't paid. I was so angry I hung up on the XXXX and blocked the phone number. I think they " phish '' for information like this. I don't have any outstanding debts for anyone that I know of. If I do, I would think that the companies that I have accounts with, would put this situation in writing before going to some collection agency or at least I hope they would. Otherwise, I don't think it would hold up in court. I've looked online for information about Allied Interstate, LLC, and they have an attractive website and do say that they are a collection agency. BUT, anyone can look legitimate this way. And, I've seen " hints '' by several people posting remarks about Allied, that this company is bogus and trying to get financial information from unsuspecting people. The phone number they used to contact me was XXXX which is probably as fake as they are. That is not the phone listed on their website. If they maintain that they are legitimate, please tell them to contact me in writing not by pone with complete details of the business that they are collecting for.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-05-11

MA

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Complaint: Background : On XX/XX/XXXX I filed a complaint with you ( CFPB # XXXX-XXXX ) regarding XXXX XXXX XXXX ( XXXX ) & XXXX XXXX XXXX XXXX involving what I suspected to be unfair and deceptive practices involving a FFELP Consolidation loan. Rather than respond to your inquiry as is customary, XXXX responded to my complaint in a letter which they mailed via U.S. Mail dated XX/XX/XXXX and which included ( for the first time ever ) partial copies of the initial Federal Stafford Loan documents which I had believed were consolidated, the consolidation loan which I believed to have consolidated those loans, and then a subsequent rehabilitation loan document for the same consolidated loan which I had defaulted on due to significant hardship at that time. Also enclosed was a Loan History page printed from the Federal Student Aid website which is subtitled " Grants '' and " Loan History '', then " Aggregate Loan Information '', and " Loan Summary '' In a separate response through your website I received a response from XXXX who was the alleged servicer to whom XXXX had transferred servicing to and attached to their response were two spreadsheets from XXXX beginning in XX/XX/XXXX, and another from XXXX which began in XX/XX/XXXX through XX/XX/XXXX. Separately I also received a response from XXXX ( XXXX ) through your website which attached the same consolidation loan document that XXXX had attached to their letter dated XX/XX/XXXX. Later I received a check from XXXX for {$.00} cents of " overpayment ''. I tried to respond to this via U.S. Mail but my letter was returned to sender, no known addressee. Importantly, the two initial federal student loans ( Stafford ) documents that they sent me show that a. ) I had signed BLANK loan applications as I was directed by the financial aid department ( s ) at XXXX XXXX XXXX XXXX in XXXX, Massachusetts ( XX/XX/XXXX ) for {$1200.00}. which I had written in and is typed into the box titled " Certified Loan Amount '' ; and at XXXX XXXX XXXX in XXXX, Massachusetts which was for {$10000.00}. which I signed and dated XX/XX/XXXX ; and b. ) NEITHER LOAN WAS EVER APPROVED BY THE LENDER. In fact the copy that XXXX sent me shows the loan application I signed on XX/XX/XXXX is still blank. Equally important is the custom/policy the schools had of not providing me with a copy of either loan document at the time and I have never seen any proof that any amount was actually paid to the schools for my tuition and fees. I was never asked to endorse any loans for the school. Also these " Application and Promissory Note for Federal Stafford Loans '' are copies of the original note - Lender Copy A and contain the logo of XXXX XXXX XXXX ( XXXX ) on the form, which leads me to conclude that XXXX was the lender and not the guarantor, which was materially omitted from all communications. All of these facts contributed to the reason I falsely believed that the consolidation loan represented my student loans, because the consolidated loan was also originated by XXXX XXXX XXXX as was a separate Perkins Loan in XX/XX/XXXX so I reasonably relied upon their expertise since they had all the records, or so I believed. Notabably, the XX/XX/XXXX loan is signed by XXXX XXXX on XX/XX/XXXX and whose title was " State Association ''. Finally, the copies of these loans include ONLY THE FRONT PAGE. There is no back page and no borrowers disclosures. Prior to my graduating in XX/XX/XXXX, I applied for sales position with XXXX XXXX and was hired in XX/XX/XXXX with a start date of XX/XX/XXXX. The consolidated loan document that I signed was sent by XXXX XXXX XXXX via US Mail in XX/XX/XXXX which I signed and returned to them. I didn't have a photocopier then and I presumed they'd send me a copy of the loan document if it was approved. However the next thing I received was a loan repayment booklet from XXXX XXXX XXXX. I defaulted in XX/XX/XXXX due to excessive legal expenses related to my attempted divorce. XXXX began collection attempts, then XXXX XXXX XXXX OBO XXXX or at least that was what I was led to believe. My new understanding based on the past two years of research, communications and activity leads me to conclude that XXXX sold the debt to XXXX and created a completely new lien which also rolled in almost {$4000.00} of collection costs and fees and which XXXX originated ( unbeknownst to me ). Thus XXXX XXXX definition of " Rehabilitation Loan '' is not the same as the U.S. Department of Education 's definition of Rehabilitation Loan. It seems that XXXX is in the business of issuing securities rather than administering the U.S. Federal Student Aid Loan Program. In fact, the letter that XXXX wrote me dated XX/XX/XXXX explicitly admits that the initial consolidation loan was theirs and they were holding it. Not only that but the document they sent me shows that the consolidation loan exceeded the alleged amount owed, which actually aren't even the two loans I signed, they are two completely separate loans that I have no record of and did not apply nor consent to. The other potential place the XXXX loan originated in XX/XX/XXXX came from was also without my knowledge or consent, the training program with XXXX XXXX which I was unaware was not a sales job but was evidently a " vocational education program '' which I had no idea. XXXX XXXX had a mandatory boiler plate Employment Agreement for employment at will that they required I sign before I started and it requires that I acknowledged that I pay them back if I voluntarily left the firm in my first three years of employment. I worked at XXXX XXXX until XX/XX/XXXX ( 17+ years ) so I would have never attributed that amount to them until I ( a ) Discovered in XX/XX/XXXX that " XXXX XXXX Human Resources Benefits Department '' was really XXXX XXXX which is owned by XXXX/XXXX ; ( b ) in reviewing the student loan documents noticed forbearance documented I received ( but did not request ) dated XX/XX/XXXX, that equaled the amount I would have owed had I voluntarily left XXXX XXXX in XX/XX/XXXX, and found evidence of false loan documents originated by XXXX which were sent to me over the years which I never signed or returned, aligned with the timeframes in the spreadsheet sent by XXXX where the student loan appears to have been " reconsolidated '' without my knowledge or consent. It seems that they were under some kind of obligation to keep the loan principal at 95 % of original issue - because apparently someone was using it as collateral - my federal student loan appears to have been used as a CDO. Interestingly, my tax records for XX/XX/XXXX contain a 1098E from XXXX XXXX XXXX XXXX XXXX ( XXXX ) which is the agency name for XXXX which is a DBA ; for the interest they earned on my loan at the time that the loan was allegedly in " rehabilitation '' and they capitalized almost 4k in collection costs, I looked up the EIN and it turns out that it is the Deferred Compensation Plan of the XXXX Employee Welfare Plan ( 401a ) which is a conflict of interest. Not only that but at that time the U.S. Dept. of Ed didn't charge collection costs for rehabilitation loans yet. When I mentioned this to XXXX in a letter, they wrote back that they would ask " The Department of Education ''. I responded that they clarify if they were speaking of the U.S. Department of Education or the Massachusetts Department of Education. I never heard back but then I received notice that XXXX was servicing the loan. XXXX simultaneously discontinued collection efforts, probably to make it appear as though the loan is one and the same. Eventually XXXX sent it to XXXX XXXX XXXX XXXX for collections. I disputed the debt and asked for verification but received none. I also informed them that in addition to all of the above, I was never eligible for the student loan in the first place because I had never graduated from high school. They sent me an expired U.S. Department of Education form to complete. I responded letting them know that their form was expired and they sent me another collection notice. Finally on XX/XX/XXXX I mailed XXXX. XXXX XXXX XXXX an affidavit signed under the pains and penalties of perjury with exhibits attached. I didn't hear from them and so on XX/XX/XXXX I emailed them and asked what the status was since I hadn't heard from them and also asked if/how the CFBPB 's consent order with XXXX would affect their collection activity. I have not heard back. Instead, I received a letter a few days later from Allied Interstate LLC attempting to collect the debt for XXXX XXXX XXXX ( XXXX ). I have no idea if XXXX issued ANOTHER security and this is in addition to the one XXXX XXXX XXXX XXXX is attempting to collect or not. I haven't received anything back from XXXX XXXX XXXX XXXX indicating that they have ceased collection. I don't know if they refused to collect after receiving my affidavit, or if they transferred it directly to Allied Interstate LLC. As I researched further, I discovered that the US Dept of Education doesn't even allow for consolidation of " CONS '' ( Consolidated ) Loans. No disclosure, no signature, no notice, nothing. They are just printing money basically. Apparently Massachusetts Securities Law must conflict with Federal Security Law because I can not think of any other valid reason who this would be allowed to happen. As you can imagine, this is incredibly frustrating as it has completely damaged my credit. I can't look for a job because no one would hire me with a bad credit report and I can't collect unemployment because I'm not 'available ' for work until I can get someone to correct my credit report.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-05-02

Heer Park, NY

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-29

Ellison Bay, WI

Attempts to collect debt not owed

Debt collection: Federal student loan debt

Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-27

Boyd, IA

Struggling to repay your loan

Student loan: Federal student loan servicing

Can't get other flexible options for repaying your loan
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-25

Irving, TX

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-23

Louisville, KY

Struggling to repay your loan

Student loan: Federal student loan servicing

Can't get other flexible options for repaying your loan
Complaint: They tried to say I owed on a student loan but I disagreed with the amount owed. They tried to set up payment arraignments and the manager ( XXXX ) tried to accuse me of not wanting to the pay the bill. I explained that was not the case, I would just like to know what I'm paying for. He said they would put me on a payment plan if I had 2 references that did not live with me. I couldn't provide that information because I didn't have anyone 's information. I contacted an attorney to help me set up payment arraignments. After setting up payment arraignments they decided to garnish my wages. On top of garnishing my wages they took out an additional {$160.00} on XX/XX/19. I do not feel like this is a authentic company, not to mention I have had my identity stolen on several occasions. The company said they were with Allied Interstate LLC when they told me they were going to have to garnish my wages, then when I get the wage garnishment it says it's from the Commonwealth of Kentucky, Finance and Administration Cabinet, Kentucky Higher Education Assistance Authority.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-12

Brighton, UT

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-10

TX

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: I cancelled my XXXX XXXX service. I returned all equipment as requested by XXXX XXXX. I never received a final bill from XXXX XXXX. I moved about a year after cancelling the account. XXXX XXXX turned the outstanding final bill that I was never notified of. It was given to Allied Interstate LLC who never contacted me in reference to the bill. I found out about the bill after Allied Interstate put it on my redit report causing my score to decrease greatly. I am filing this complaint due to neither company contacting me about my unpaid final payment that I thought had been paid due to no contact or final bill from XXXX XXXX nor any contact from Allied Interstate
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-10

NC

Threatened to contact someone or share information improperly

Debt collection: Credit card debt

Contacted you after you asked them to stop
Complaint: This company was told to stop contacting me for at least 3 weeks. The representative gave me two names. He goes by the name XXXX XXXX. Telling me not to run away from the debt. I ask them repeatedly not to contact me. The companys phone number is Alliance Interstate LLC. The phone number to this business is XXXX.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-08

Ft Lauderdale, FL

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Complaint: This collection agency is using unethical tactics to collect a debt. I requested the following information from them to support the alleged debt : name and address of the original creditor, a copy of the original signed contract, delegation of authority giving them the authority to collect the debt, and a complete accounting / statement of payments with interest and fees to validate this debt.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-06

Littleton, CO

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-04

Liverpool, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: I paid the collection account to company provider itself. Paid in full.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-04-02

Seligman, AZ

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Investigation took more than 30 days
Complaint: Upon review of my credit report in XX/XX/XXXX it was brought to my attention there was several accounts that reported negatively that needed my attention. A separate account owned by, XXXX, aka Allied Interstate LLC, aka XXXX XXXX, aka XXXX XXXX XXXX, aka XXXX owned two of these accounts. I sent a original certified and notarized letter requesting validity on the alleged debt in XX/XX/XXXX to what was Allied Interstate LLC, and requested items be deleted per my report if validity not received in the allowed time frame.I did not receive a response letter at any point. I then received a second bill in the end of XXXX as well as the Agency continued to report to all three major credit bureaus on my behalf and also was at this point referencing to themselves as XXXX XXXX XXXX XXXX fka XXXX XXXX I sent a second request for validity XX/XX/XXXX I received a response letter from XXXX XXXX XXXX XXXX C/O XXXX stating they are " unable to verify '' and requested more information, requesting additionally social security number and date of birth as well as other information that was provided originally to them already it is my understand of the Fair credit Act that I do not have to provide my date of birth or social security number to them as them are simply trying to verify this is my debt, to collect.I then sent a third certified, and notorized letter requesting a validity including my date of birthXX/XX/XXXX.I have not received a response from any of all of the above referenced collection agencies as of today 5 months since original dispute.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-28

Lb, CA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Complaint: Allied Interstate calls 10-15 times a day from various phone numbers.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-25

Greensboro, NC

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2019-03-23

Closing an account

Checking or savings account: Other banking product or service

Company closed your account
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response


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