Allied Interstate LLC
Consumer Complaints
There are over 1594 complaints on file for Allied Interstate LLC. Dated between 2019-11-26 and 2013-07-16.
Complaints Page 3
2019-03-14
Nashville, TN
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-03-14
Norwalk, CA
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: Allied Interstate, LLC has called my cell phone number ( XXXX ) repeatedly but leaving no message. Yesterday they called five ( 5 ) times and four ( 4 ) times today so far. Company is in violation of settlement entered on XX/XX/ 2018 in California. The XXXX XXXX County District Office, which headed the lawsuit against this company, has been notified of the violations incurred by Allied Interstate, LLC.
A call log is being maintained should the DA 's Office request it.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-03-11
Neotsu, OR
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: Repeated calls for last month. Every day we get a call from Allied Interstate at XXXX XXXX. If not at that time, we will receive a call at XXXX or XXXX XXXX. No message left. We are debt free. We feel they are looking for someone who had our phone number and is behind in payments. The company should do their homework before the place these annoying calls to innocent people.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-03-08
Volcano, HI
Problem caused by your funds being low
Checking or savings account: Other banking product or service
Late or other fees
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-03-06
Lewisville, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: I have contacted this company for times to remove my phone number from your list. I dont not know who theyre looking for completely different name from my name and they still keep calling me. I am a senior citizen with no debt to anyone. Was told by one representative that it did not matter how old I was or if I knew the person they will keep calling me even though I have requested to be erased from their list. Again I do not know who theyre looking for
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-03-04
Watkins, CO
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-20
Euclid, OH
Attempts to collect debt not owed
Debt collection: I do not know
Debt was paid
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-15
Superstition Mtn, AZ
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Received bad information about your loan
Complaint: In XXXX, I called Allied Interstate to place my loans in rehab to ensure I could receive Title IV funding for my final semester. I was placed into a program to make nine payments and then the loan would be rehabbed. I had automatic payments scheduled and had no problems with my bank accounts, when the sixth payment processed I contacted Allied to have notice sent tot the school that I would be able to resume receiving financial aid. In XXXX the final payment was not taken from my account, and returned to the guarantor of my loans ( XXXX ). They have advised me that I will have to begin the rehab process one more time, and Allied has blatantly lied to XXXX about what happened with my account. I had not been able to get complete information about what happened until I contacted XXXX today, and am quite bitter that I reached out to do my due diligence as a borrower and was not given information that was accurate on how to proceed. I did file a Borrower Defense to Repayment in XXXX of 2017 which Allied was aware of, I informed them that I wanted that hold removed, which they said they complied, but when the loan was returned to XXXX the hold was still there, and no further information could be given. These practices of bouncing the loans from one servicer to the next are reasons why borrowers are struggling to get accurate information to maintain timely payments and avoid problems like default.
I have attached my contract with them, also the statements where the money was removed and the last statement which shows that the money was never attempted to be removed from my account for the final payment ( they have claimed that the payment was returned for the final payment )
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-13
TX
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Complaint: Allied Interstate calls 50+ times per day from multiple numbers and area codes. Calls start as early as XXXX XXXX and as late as XXXX XXXX. The caller ( s ) are from a call center ( XXXX based by accent ) and will call back immediately from a different number if the previous call is not answered.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-11
Detroit, MI
False statements or representation
Debt collection: Private student loan debt
Attempted to collect wrong amount
Complaint: XXXX XXXX ACCT # XXXX TEL XXXX XXXX XXXX XXXX.
XXXX MI XXXX XX/XX/XXXX I am writing this letter to file a formal complaint against XXXX XXXX-specialist and her alleged supervisor XXXX XXXX. During this debt collection process I have repeatedly asked for written confirmation of payments made to be sent via email. Each time Ive asked I am told that the company will not send out such statements and that in order for me to keep track of my payments I need to check my bank statements and add them up. Ive complained several times and as a result was sent out 2 additional statements reflecting the settlement agreement and payments made. The 1st was begrudgingly sent on XX/XX/XXXX. I asked again for a statement on XX/XX/XXXX and was again met with strong resistance. After persisting in my request, I was transferred to a supervisor who met my request only after my insisting that the documentation be sent as a measure to avoid any misunderstanding as to amounts paid, outstanding debt, and expected payments and completion date. We came to an understanding that I wouldnt ask for this type of document for the remainder of the repayment process and that a final report would be sent to me nearing my due date in XX/XX/XXXX. On XX/XX/XXXX I finally received the documentation via email.
On XX/XX/XXXX I called my specialist Ms. XXXX XXXX and requested a verbal confirmation of my remaining balance. She stated on a recorded line that my settlement balance for account # XXXX as of XX/XX/XXXX was {$3300.00}. I asked her was she absolutely sure of that balance and she stated emphatically that she was SURE and that was my remaining balance. I accepted this Information as true and proceeded to make a {$1000.00} payment, and I scheduled an additional {$600.00} payment to be processed the following day and to clear the following Tuesday XX/XX/XXXX after the federal holiday. These payments both posted to my bank account, and based on the balance I was quoted by Ms. XXXX I was working with the assumption that my remaining settlement balance was {$1700.00} On XX/XX/XXXX I called and initiated an {$800.00} payment which cleared my bank on XX/XX/XXXX. Once again relying on a professional trust of my specialist Ms. XXXX XXXX and the info she provided me during our recorded conversation on XX/XX/XXXX I assumed that my settlement balance would be {$960.00} after the {$800.00} payment posted.
On XX/XX/XXXX I called to make what I thought would be my final payment. I again request my current and most recent balance and to my extreme disappointment Ms. XXXX quoted a remainder of {$1400.00} more than {$600.00} above my calculations based on the information provided to me by her on XXXX XXXX. She provided absolutely no explanation for her misrepresentation and went in circles argumentatively. she then called our conversation an argument when I demanded an answer for her actions and questioned her about giving me misleading information. She took absolutely no responsibility for her distortion and implied that it was some how my responsibly to keep track without any written confirmation of payments and withstanding her misrepresentations of my accounts accuracy.
I am writing this letter to formally complain and request that my account and all communications be reviewed and taken in account in determining the accurate and remaining balance of my settlement agreement. I also ask that this complaint be escalated to the next level as I have already spoken with Mr. XXXX XXXX and he has upheld Ms. XXXX misrepresentations and rhetoric repeatedly while at the same time apologizing and patronizing me.
The date of this letter is XX/XX/XXXX and my settlement due date is XX/XX/XXXX so time is critical at this junction as I intend to keep my commitment to settle this debt. Thank you in advance for your help with this matter XXXX XXXX ACCT # XXXX XX/XX/XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-02
New Rochelle, NY
Struggling to repay your loan
Student loan: Federal student loan servicing
Can't get other flexible options for repaying your loan
Complaint: In XXXX I took out a federal student loan for ( XXXX ) XXXX dollars. ever since XXXX my taxes has been taken. Its been 30-40years and my taxes are still being taken and this student loan has been paid in full 30times the amount. Now this credit bureau is haressing and calling every day and I am not going to pay them when this student loan is over 40years old and the school went out of business. I need help, the name of the agency is Allied Interstate base in XXXX, OH. thanks
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-02-01
UNITED
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: I keep receiving calls from this number morning, noon and night, sometimes after midnight. They never leave a message just repeated continous calls.
This has been going on for almost 2 years now.
I blocked the number but the calls goes straight to my voice mail.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-29
Kendall, FL
Written notification about debt
Debt collection: Private student loan debt
Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-27
NC
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Complaint: Allied Interstate calls 5-12 calls each and every day. I have asked they not call my number every 5 minutes. They wont comply. This is harassment. Calling people every hour, sometimes not waiting an hour, does not make them want to work with you.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-18
Hamburg, MN
Attempts to collect debt not owed
Debt collection: Private student loan debt
Debt was already discharged in bankruptcy and is no longer owed
Complaint: I have just learned that XXXX sent my debt to an outside collection agency, which is weird as they normally collect from their own collection agency. I have not recived communication from them to my knowledge, but they have contacted my mother the co-signer. The school I went to was convicted of fraud and ordered to pay back {$500.00} million in student debt. XXXX XXXX XXXX, a part of XXXX XXXX XXXX. My debt qualifies for discharge according to the lawsuit and I believe this debt should be collected from XXXX XXXX XXXX and is no longer owed by me. I also believe XXXX sold my before 180 days. I did not stop paying XXXX, they stopped collecting and I was NEVER informed of any period of time the program ran for. I found out in a web search of another XXXX borrower in the same program saying one was supposed to apply every year. XXXX had charged me for 3 years uninterrupted without mention of needing to renew yearly.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-01-08
La Vergne, TN
Written notification about debt
Debt collection: Private student loan debt
Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2018-12-06
Bangor, ME
Written notification about debt
Debt collection: Private student loan debt
Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2018-12-03
Attempts to collect debt not owed
Debt collection: Private student loan debt
Debt is not yours
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2018-11-30
Itasca, IL
Threatened to contact someone or share information improperly
Debt collection: Other debt
Contacted you after you asked them to stop
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2018-11-26
Cane Creek, AR
Communication tactics
Debt collection: Medical debt
Frequent or repeated calls
Complaint: This collection agency, which is no stranger to paying millions in settlements to the FTC for their debt collection practices, is continuing to call me, using a caller ID spoof so it does not show their true phone number.
I have demand they cease and they refuse ( which is not surprising ). I am filing a federal lawsuit under the FDCPA and TCPA on the next call.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2018-11-20
CT
Written notification about debt
Debt collection: Credit card debt
Didn't receive notice of right to dispute
Complaint: I received in the mail on Monday, XX/XX/2018 a letter from the aformentioned company as an attempt to collect a debt on behalf of XXXX XXXX XXXX. The letter was dated XX/XX/XXXX and gave statement of alleged amount owed and payment options available. Their 30 day window to verify the validity of the debt was already closed before I even received the letter at my residence. This is not a debt I recognize. I also do not believe they are licensed to collect in the state of Connecticut. This account has also appeared on my credit report as a collection due to this lapse. These are evasive and aggressive tactics that I will not tolerate as a consumer.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2018-11-20
Chicago, IL
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: Previously I had rented a small storage unit. The company XXXX XXXX XXXX has been offering a new customer offer for {$1.00} paid for the first month. A week prior to the month ending I received a {$70.00} bill from the company, the manager of the company said that I needed to also pay for the following month, with reluctance I paid the amount. Then closed out the unit and got my remaining things a few weeks latter. Now I am receiving phone calls from Allied Interstate LLC, claiming that I still owe money for the unit. The collection company has called me non stop, and has been using malicious practices to try and collect the debt. The number for Allied Interstare XXXX. The reason I am reporting this is because I believe it is a scam, again all monies were paid for the storage, and considering that the unit was closed out a month and half ago, it seems very suspicious for this company to be calling. Please let me know if you have any questions- Thank you XXXX XXXX XXXX XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2018-11-14
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2018-11-06
SD
Threatened to contact someone or share information improperly
Debt collection: Federal student loan debt
Talked to a third-party about your debt
Complaint: A representative from Allied Interstate contacted someone related to me but not associated my account in any way on XX/XX/18. This company had been told twice previously not to contact that person but the representative did anyways. They also left detailed information regarding my account and the debt on a voicemail. I am reaching out to Allied Interstate to reach a resolution. I just wanted to make a formal complaint since this representative acknowledged on the voicemail that there were notations not to contact that third party number but he choose to do so anyways.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2018-11-02
Indianapolis, IN
False statements or representation
Debt collection: Federal student loan debt
Attempted to collect wrong amount
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation