Seterus, Inc.

Consumer Complaints

There are over 4489 complaints on file for Seterus, Inc.. Dated between 2019-02-19 and 2012-03-23.

Complaints Page 17

2018-01-02

Arco, CA

Trouble during payment process

Mortgage: Conventional home mortgage


Complaint: Please be advised that I have tried since Wednesday, XXXX XXXX, 2017, to obtain a letter of mortgage reinstatment from our mortgage company, Seterus , Inc, XXXX XXXX XXXX, XXXX, CT, XXXX. There contact number is XXXX. I have spoken with several Seterus representative 's asking for this document. I have asked that the document be faxed to my attention. The representatives state it takes 5 days to mail. I have waiting five days and it still has not arrived via fax. Then I was that it had been mailed instead of faxed to which I have not received in the mail yet. I find it unacceptable that it would take this long to fax a document. I have read customer reviews indicating the same complaint with delay in receipt of documents. In conclusion, I have attempted to work with Seterus by being patient, making several calls, but no documents. I have even been told by Seterus representatives that this matter has been escalated to administration. However, no resolution. I am in the process of finalizing a loan to pay my mortgage current, but can not obtain the funding without this reinstatement letter. Please help. Thank you XXXX and XXXX XXXX XXXX XXXX Loan # XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-01-02

Southington, CT

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response

2017-12-30

Bohemia, NY

Communication tactics

Debt collection: Mortgage debt

Used obscene, profane, or other abusive language
Complaint: Called XXXX, XXXX on XX/XX/XXXX, on or about XXXX pm, to report XXXX payment will be late do to circumstances beyond our control and that payment will be made on or before XX/XX/XXXX. I asked that the missed payment not be reported to the credit bureau. I asked for discretion in this matter. The agent stated that by law, the missed payment must be reported. I disagreed and asked to speak to a supervisor. A person came on the line that was extremely belligerent, argumentative and unkind. He spoke over me and scoffed at the idea of good customer service. I questioned whether he was a supervisor because of his demeanor and asked for his name. He said his name was XXXX and then he spelled his last name as " XX/XX/XXXX '' Essentially, he told me to XXXX XXXX. He threatened to liquidate my home for the missed payment because he said the missed payment indicated I could not afford to repay the loan, so they would have to take the house. I indicated that since we have been in the XXXX modification progam, this was the first missed payment. He said he did not care. I asked that the missed payment not be reported because we will be making the payment soon. He said it was a federal law that it had to be reported. I asked what law was that. He said I had to do my own research. Mean while he was yelling and very hostile and talking over me. He also was very offensive. I would like the recording reviewed and he be dealt with appropriately. I would also like an apology for the offensive behavior. Further, I would like the reporting to the credit bureau of the missed XXXX payment waived. The payment will be made on or about XX/XX/XXXX. There is a discrepancy with the wages the payment will be made from and we will not have access to it until on or about XX/XX/XXXX.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-29

Flushing, NY

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Complaint: How many more people is this pirate mortgage company defrauding and CFPB will not bring them to justice. Please see how many legal cases only in the last few years against the criminal activity of this horrible pirate mortgage company. Consumer Class Action Lawsuit Against XXXX XXXX XXXX XXXX is litigating a class action on behalf of property owners who entered into a mortgage loan transaction that was then transferred or sold to, or for which the servicing rights were acquired by, Seterus, Inc. ( Seterus ) and were charged late fees related to payment. The lawsuit, entitled XXXX v. Seterus, Inc. ; XXXX XXXX XXXX XXXX XXXX , XXXX ; XXXX XXXX XXXX XXXX, is currently pending in XXXX XXXX County Superior Court, Case No. XXXX. The lawsuit alleges Seterus engaged in the following unlawful conduct : improperly holding mortgage payments and then charging late fees and failing to timely process mortgage payments and then charging late fees. We believe that Seteruss conduct as described above violates California consumer laws. XXXX XXXX v. Seterus, Inc., No. XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX, Plaintiff, v. SETERUS, INC., et al., Defendants. _______________________ OnXX/XX/XXXX, XXXX commenced the present action against XXXX XXXX and Seterus in the XXXX County Superior Court. At the same time, he moved for a preliminary injunction to prevent defendants from moving forward with the foreclosure sale. On XXXX XXXX, the state court judge granted XXXX motion for a preliminary injunction. Seterus - Time for Class Action lawsuit people! I am willing to join a class action.My situation has been a nightmare. They have counted every payment I 've made for the last 4 years as late and they all show on my credit report. I have never had a late payment to them! Never been charged a late fee! I have never had a notice of foreclosure ( which, after 4 years I think I would get? ) Every time I contact them they say they have 30 days to 'investigate. ' That 30 days has turned into 14 months. XXXX v. Seterus, Inc. et al Filed : XX/XX/XXXX as XXXX Plaintiff : XXXX XXXX XXXX Defendant : Seterus , Inc. , XXXX XXXX XXXX , XXXX XXXX XXXX XXXX XXXX against Seterus XXXX , Minnesota XX/XX/XXXX 2 comments I have hired a real estate attorney! Seterus foreclosed my home and were illegal in doing so. Related : Seterus - Awful citizen Anyone facing foreclosure with them, please contact a real estate attorney! You can get your home BACK or be compensated! They are doing this to so many families. Repeatedly did not respond to my inquiries for modification, repeatedly gave wrong information, and even XXXX up my trial payments ( which I can prove were made timely ). Seterus Complaints and Reviews Seterus.com SnapShot Ratings Average Rating : 1.06 out of 5 Based On : 111 Reviews Number Of Comments : 218 Most Recent Complaint Is Seterus a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing Seterus is a nightmare to deal with ... The government needs to shut them down On : XX/XX/XXXX By : XXXX I express mailed a check I received from my insurance company to Seterus for their endorsement. Class Action Lawsuit : Seterus Reaped Kickbacks from XXXX XXXX Force-Placed Home Insurance Policies Seterus, one of the countrys largest servicers of home mortgages, has been hit with a class action lawsuit alleging the company has overcharged its customers for mandatory insurance coverage by partnering with one insurance provider, who then kicks back a portion of the purportedly overpriced insurance policies to Seterus. On XXXX XXXX, plaintiff XXXX XXXX filed the putative class action in XXXX County Circuit Court against Seterus Inc. and XXXX XXXX Insurance Agency over the alleged kickback scheme. They lie to people they defraud them and organized intentional vandalism on their property. Why this deceiving company is above law and refuse to obey our Gov regulation and they also ignore your Institution too. Your Institution must help me to get the operating license of this deriving company expert in lying, defrauding and foreclosed on a top secret close door against act 6/91 PA Foreclosure. This company for family like my family is more dangerous due to their fraudulent tactics than any criminal organization on this planet. American families are losing their property in top secret close door act and this is more criminal than any theorist criminal act. CFPB specifically mention that all clients must get a response from any organization doing business in USA. CFPB is an US Gov. Organization designed to help and protect people from criminal organization specialize in defrauding customers. Was my property is my property and permanent for the next 200 years will be my family 's property and this XXXX XXXX there is nothing he can do to stop this expect pay the {$260000.00} or face criminal charges and {$5.00} mill legal case against this XXXX XXXX and his mother. Around {$260000.00} stolen, damage vandalize private property not part of any mortgage Their legal XXXX adviser XXXX try to cover up but this time will never work. Once I get my property that will be very. With 29 years experience in XXXX, including XXXX XXXX XXXX XXXX ( I will provide the Court if necessary many documents from all over XXXX and some country in XXXX confirming this ) it gives me a clear edge against any XXXX lawyer, in understanding not only the mortgage documents but also the importance of those documents. For this reason I will explain again so the lair from Seterus XXXX can understand before the Gov will shoot them down permanently. understands the vital importance of this document. What is the difference between a mortgage and a Promissory Note? Home buyers sometimes think of the mortgage ( or deed of trust ) as the contract they are signing with the bank to borrow money to purchase a house, but it is the promissory note that contains the promise to repay the amount borrowed. A mortgage note ( also known as a real estate lien note, borrower 's note ) is a promissory note secured by a specified mortgage loan. Mortgage notes are a written promise to repay a specified sum of money plus interest at a specified rate and length of time to fulfill the promise. The mortgage note states the amount of debt and the rate of interest, and obligates the borrower, who signs the note, personally responsible for repayment.
Company Response: Closed with explanation

Timely Response

2017-12-28

Brookfield, WI

Problem with fraud alerts or security freezes

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting


Complaint: I used to have BOA and was transferred to Seterus last year as a foreclosure when I was AHEAD in payment by 2 to 3 months! I have no prepayment penalty - the payments were clearly marked as MORTAGE PAYMENT- and instead transferred as escrow or principal instead making it look like I was not paying payments. I attempted to contact BOA - showed them each and every check cashed by them - and that I was AHEAD in payments- instead XXXX transferred my loan as FORECLOSURE to SETERUS - I was sent a letter to pay a bunch of money to STOP THE FORECLOSURE- I paid that certified mail to XXXX the address on the foreclosure- it was not cashed or noted - so I sent another payment - borrowed more money to pay the same request TWICE just to stop my house from getting in the system. I discovered the first payment was put in someone elses account~ they cashed the second payment and finally did apply it to my account - but still I 'm out DOUBLE the money - and do n't know even were the money went - it seems it was taken out of the wrong account- but should of been refunded to me.I 've asked several times for that money - provided the checks cashed by them ( even the one where they put it into someone elses account ) But I got NOTHING > SETERUS last year sent me a tax question as to how I wanted my property taxes paid. - I always had the check sent to me and PAID the taxes myself thru XXXX - but last year they did n't get paid by Seterus OR the check was n't sent to me! The taxes finally got paid end of XXXX XXXX which screwed me out of tax benefits! This year I received the same questionnaire- put down taxes money sent to ME and I 'd pay them - and promised the money would be sent no later that XXXX XXXX. Well, I called up several times wondering where the check was - was told several times it was PAID in the amount of {$36000.00} on XXXX XXXX so I believe them and go to get a receipt for my taxes paid and it was n't there! They LIED to me! The taxes were NOT paid - a check was n't sent to me to pay them and now I 'm AGAIN XXXX on my taxes this year~ Plus, I already paid XXXX XXXX mortgage payment last month - but yet they sent me another statement to pay again for XXXX. Even that I called and it 'says ' my next payment is XXXX XXXX - I obviously ca n't believe that because it says my taxes are paid as well and ARE NOT! I attempted to call Seterus several times and talked to XXXX XXXX, Virginia in taxes and XXXX XXXX - all I get is transferred to voicemails, put on hold forever and XXXX refused to transfer me to a supervisor and HUNG UP ON ME! Each time I call I have to hear this debt collection speech, get transferred and have to wait for a long time to even get a customer service rep- and never got a supervisor EVER! This company should be examined for FRAUD - my taxes were not paid XXXX XXXX - and I have no check to pay my taxes. I 'm not going thru this every single year and want my loan transferred to a reliable, honest company - I did not choose Seterus and ca n't trust them. I WANT interest and penalty regarding my property taxes which are n't paid as promised they were. BELIEVE ME - I went straight to the TAX ASSESSOR - they are n't paid!
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-28

Boger City, NC

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-27

Houghton, WA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-23

Fortuna, CA

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-21

Queens, NY

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Complaint: Why this deceiving company is above law and refuse to obey our Gov regulation and they also ignore your Institution too by replying honest, Why this pirate mortgage company is allowed to lie without any shame. Why tje lying XXXX their cover up artist is not arrested and put in prison yet. CFPB must help me close this company by putting a massive multi XXXX dolor penalty since many American families are defrauded by this pirate mortgage and this must stop. We care about XXXX but more criminal activity is done by Seterus that defraud families in top secret close door act that is against 6/91 Foreclosure Act and this must stop now. Your Institution must help me to get the operating license of this deriving company expert in lying, defrauding and foreclosed on a top secret close door against act 6/91 PA Foreclosure. This company for family like my family is more dangerous due to their fraudulent tactics than any criminal organization on this planet. American families are losing their property in top secret close door act and this is more criminal than any theorist criminal act. Seterus intentionally organized the looting of all my private property and now they must pay {$260000.00} before we meet in XXXX XXXX. CFPB specifically mention that all clients must get a response from any organization doing business in USA. CFPB is an US Gov. Organization designed to help and protect people from criminal organization specialize in defrauding customers. Was my property is my property and permanent for the next 200 years will be my family 's property and this lair XXXX there is nothing he can do to stop this expect pay the {$260000.00} or face criminal charges and {$5.00} mill legal case against this lair XXXX and his mother. Around {$260000.00} stolen, damage vandalize private property not part of any mortgage Their legal lair adviser XXXX try to cover up but this time will never work. Once I get my property that will be very. With 29 years experience in banking, including procedure of mortgage documents, ( I will provide the Court if necessary many documents from all over XXXX and some country in XXXX confirming this ) it gives me a clear edge against any XXXX lawyer, in understanding not only the mortgage documents but also the importance of those documents. For this reason I will explain again so the XXXX understands the vital importance of this document. What is the difference between a mortgage and a Promissory Note? Homebuyers sometimes think of the mortgage ( or deed of trust ) as the contract they are signing with the bank to borrow money to purchase a house, but it is the promissory note that contains the promise to repay the amount borrowed. A mortgage note ( also known as a real estate lien note, borrower 's note ) is a promissory note secured by a specified mortgage loan. Mortgage notes are a written promise to repay a specified sum of money plus interest at a specified rate and length of time to fulfill the promise. The mortgage note states the amount of debt and the rate of interest, and obligates the borrower, who signs the note, personally responsible for repayment.
Company Response: Closed with explanation

Timely Response

2017-12-21

Ballardsville, MS

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-21

East Rockaway, NY

Trouble during payment process

Mortgage: Conventional home mortgage


Complaint: XX/XX/XXXX XXXX : Property address XXXX XXXX XXXX XXXX NY XXXX Loan # XXXX I was given a modification by Seterus Servicer on XXXX. I have been making all of my payments on time. However Seterus servicer has been making mistakes on my account that have made me very XXXX and have had a toll on my health. This is my third complaint in less than three years. Three different serious mistake Seterus XXXX has done on my account. XXXX XXXX has my account suspended due to a mistake on their part. 1. ) I received a letter from Seterus XXXX datedXX/XX/XXXX stating that A payment that did not belong to my account was inadvertently posted to my mortgage account and XXXX reversed the payment that was posted in error. ( please see attached ). Again I find myself being threatened by Seterus on foreclosing on my house, due to their mistake. Seterus wants me to make extra payments. I dont have any extra money to make extra payments. I have made all of my payments on time. 2. ) My escrow payments should not have increased. I had a senior tax reduction on my taxes that started on XXXX and I faxed the proof on such reduction on XXXX ( see attached ) again Seterus gave me a hard time acknowledging this information and providing me with a new mortgage payment and statement until months later.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief

Timely Response

2017-12-21

Halyoke, MA

Trouble during payment process

Mortgage: Other type of mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-20

Glenarden, MD

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-19

NY

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Complaint: I am copying and pasting here a letter I have sent to my mortgage lender, SETERUS, that explains my situation. As of now, I have made my mortgage payments through XX/XX/XXXX. I am one month behind, as of now owing the month of XX/XX/XXXX only. XX/XX/XXXX Seterus , Inc . XXXX XXXX XXXX XXXX CT XXXX RE : MISDIRECTION FROM SETERUS REPS Loan # XXXX Dear Sirs : After you granted a helpful loan modification in XX/XX/XXXX, I called Seterus to discuss the possibility of a 2nd loan modification in XX/XX/XXXX. When I spoke with Seterus phone rep, my mortgage payments were up to date, and not behind. Your rep directed me to become behind at least 2 payments in order to be eligible for a 2nd modification, and to send in all requested paperwork as directed by Seterus. I was further informed I would be receiving correspondence from Seterus regarding my delinquent payments, that I should ignore, because my mortgage was not subject to any delinquency during the modification request process. Since I had been given the same directives during the 1st loan modification, and all went well, I willingly trusted the directives Seterus gave me. I diligently sent all the paperwork requested, and I became two months behind in mortgage payments as directed. I was never behind more than 2 months of mortgage payments. I kept in touch by phone with Seterus during the modification request process, and was reassured time and again not to worry about their correspondence sent to me stating the delinquent status of my mortgage. After a lengthier modification process than the 1st time, and after Seterus requested documents twice claiming misplacement, I was denied any financial assistance from Seterus, including modification at the end of XX/XX/XXXX. I was 2 months behind in payments, and my mortgage payments were suddenly not accepted by Seterus phone reps as in the past. Seterus phone reps claimed I was too far behind for them to accept payments. Again, I was never more than 2 montHs behind. I ultimately discovered on my own that I could pay by their automated phone system. Seterus did not inform me that I could still make payments through their automated telephone system. The default correspondence became Acceleration correspondence, and then became Notice of Intent Foreclosure correspondence. A man drove in front of my home taking pictures of my home, asking my name, telling me Seterus sent him to verify occupancy. Unspecified charges began to appear on my monthly statements. I was shocked, and phoned Seterus again seeking financial remedy and expressed my commitment towards keeping my home. I was told to apply again for a 3rd loan modification. I did. More of the same back and forth, Seterus again requesting duplicate documents they misplaced. In XX/XX/XXXX, a congratulations letter accompanied by a Forebearance document offer was sent for me to sign. The Forebearance document states that I can live in my home for 6 months paying a lower monthly rate, and that foreclosure will begin after 6 months, and that my loan will not be reinstated. I have not signed the Forebearance agreement. I inquired by phone from Seterus for a detailed explanation of this Forebearance agreement, and was told by a Seterus rep ( XXXX XXXX on XX/XX/XXXX) do n't mind what the paper in front of you states, listen to my explanation of your file that I have in front of me. I believe I have been misled by Seterus. As a result, I am now seeking outside assistance from the CFPB ( National Consumer Financial Protection Bureau ), and the Bureau of Consumer Frauds and Protection New York State Attorney General, to resolve this matter, and KEEP MY HOME. XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX XXXX XXXX XXXX XXXX cell phone
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-18

Las Vegas, NV

Trouble during payment process

Mortgage: FHA mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-18

MI

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Complaint: A foreclosure notice, was mailed to me at XXXX XXXX XXXX, XXXX, Michigan ( MI ) XXXX, for XXXX XXXX XXXX XXXX, XXXX XXXX, Colorado ( CO ) XXXX. My name, is on the deed, of XXXX XXXX XXXX XXXX, XXXX XXXX, Colorado ( CO ) XXXX. Could you, please tell me, how much needs to be paid, for missed mortgage payments, so that this aforementioned property, could be saved from foreclosure? Could you, please mail me a mortgage bill each month? Sincerely, XXXX XXXX XXXX
Company Response: Closed with explanation

Timely Response

2017-12-18

Manhattan, NY

Trouble during payment process

Mortgage: Conventional home mortgage


Complaint: Despite years attempting to correct the situation and filing many complaints, Seterus, Inc has continued to move forward foreclosure and has damaged my credit to almost irreversible levels since XXXX. The constant harassment has caused me serious health issues and inXX/XX/XXXX, XXXX XXXX clinically diagnosed me with XXXX. Seterus continues with the same scheme to defraud mortgage owners by charging them for insurance they already own, and making the insurance part of the mortgage payment, then alter fix rate mortgage like mine to collect not only the fraudulent insurance money but also late charges the company incurs to costumers. Seterus, Inc has partnered with XXXX XXXX, a service provider to Seterus, Inc who supposedly contact costumers like me to request insurance proof, but truly costumers do n't get noticed from XXXX XXXX, until after the fraudulent insurance has been " purchased '' by Seterus on behalf of the mortgage owner. I requested XXXX XXXX and Seterus, Inc to issue proof of the original insurance request I supposedly receive on XXXX, but I never received anything from either company. In XXXX, I started to get letters from the lenders, Seterus that I was late on payments, I check my bank account and I corroborated all payments were made on time, I contact the company via phone to get an understanding of the late changes and changes of my account but customer service over the phone was unable to explain what was going on with my account. I finally got fed up with the lack of explanation from Seterus and I filed a complaint with CFPB. Finally, in the response from Seterus to CFPB, I understood what the claim was, but I was still not clear due that I never received an official request of the master insurance from either Seterus or XXXX XXXX, and despite many requests to Seterus to issue proof of the original insurance request which supposedly was sent to me on XXXX I never got evidence of the same. I submitted the master insurance to Seterus, Inc, and XXXX XXXX, on On XX/XX/XXXX, via mail and fax, almost four months later I received a letter from XXXX XXXX, requesting the insurance, when I point out that on a previous response via CFPB, Seterus acknowledge the undeniable submission. Until today my account has not be corrected, almost three years and this company continue the scheme. An early complaint to the NY Attorney General has put me in contact with the FBI and FTC who now request CFPB to submit all records of my past complaints about Seterus and its scheme directly to the investigator. So please see the attached request and direct me on how can I submit all past complaints regarding Seterus to the investigator.
Company Response: Closed with explanation

Timely Response

2017-12-18

Chicago, IL

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-15

Flushing, NY

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Complaint: My name is XXXX XXXX and I am a victim of fraud from Seterus a company expert in lying and defrauding people. I am not on any mortgage note and the mortgage on my property is a fraud. With 29 years experience in banking, including procedure of mortgage documents, ( I will provide the Court if necessary many documents from all over XXXX and some country in XXXX confirming this ) it gives me a clear edge against any XXXX lawyer, in understanding not only the mortgage documents but also the importance of those documents. For this reason I will explain again so the Appellee understands the vital importance of this document. What is the difference between a mortgage and a Promissory Note? Homebuyers sometimes think of the mortgage ( or deed of trust ) as the contract they are signing with the bank to borrow money to purchase a house, but it is the promissory note that contains the promise to repay the amount borrowed. A mortgage note ( also known as a real estate lien note, borrower 's note ) is a promissory note secured by a specified mortgage loan. Mortgage notes are a written promise to repay a specified sum of money plus interest at a specified rate and length of time to fulfill the promise. The mortgage note states the amount of debt and the rate of interest, and obligates the borrower, who signs the note, personally responsible for repayment. Seterus organized the vandalism, the fraud the looting, theft of my property totaling {$260000.00} that they will pay one way or another. The confirmed that they reply but they are lairs with no respect for law and humanity. They never respond to any question and they are an embarrassment for our society. They have no knowledge of banking and can never make the difference between a fraud and a real mortgage I am a banker and the knowledge of this cover-up company is only on how to lie to people and defraud them. Seterus is a lying company and they lie that they reply I would like from them to see this ; 1.Seterus must provide a clear Mortgage Note with my name on it. My name XXXX XXXX is not on the mortgage note. 2. I would like to see a document informing me in XXXX that there is a foreclosure on my property. Everything was done in a top secret close door without anybody being informed which is illegal in any country. 3. I would like to see an official document informing as required by law in PA about action of a property including my name on it. The sale was for only {$1000.00} which is less than the cost of the refrigerated. Was my property is my property and permanent for the next 200 years will be my family 's property and this lair XXXX there is nothing he can do to stop this expect pay the {$260000.00} or face criminal charges and {$5.00} mill legal case against this lair XXXX and his mother. Around {$260000.00} stolen, damage vandalize private property not part of any mortgage Their XXXX lair XXXX XXXX try to cover up but this time will never work. Once I get my property that will be very. What is next they will put contract killer to kill my family too and reply to CFPB that they reply and the case is closed This company defraud people and lie without any shame. I will never stop until I get back my property Is the obligation of CFPB to close down such mortgage service provider since more people will lose their property to lies provided by this horrible service provider.???
Company Response: Closed with explanation

Timely Response

2017-12-15

Cranston, RI

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-14

Grafton, MA

Trouble during payment process

Mortgage: Other type of mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-13

Berthoud, CO

Trouble during payment process

Mortgage: FHA mortgage


Company Response: Closed with explanation

Timely Response

2017-12-13

NJ

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information is missing that should be on the report
Complaint: This account is not being reported on my XXXX credit report and it 's affecting my credit.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-13

Chandler, AZ

Trouble during payment process

Mortgage: Other type of mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-12-12

Fort Worth, TX

Struggling to pay mortgage

Mortgage: Other type of mortgage


Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response


© 2024 intlbanking.org | Privacy Policy