PORTFOLIO RECOVERY ASSOCIATES INC

2019-10-06

Moore, OK

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-10-06

Moore, OK

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-10-05

Warrenton, VA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Complaint: This company calls me about 2 times a day once in the morning and once in the evening. It all started last month when the final closing time for that specific credit card debt was to fall off my credit report. And even since it has fallen off they will not stop calling. This company calls from all over the U.S with different phone numbers. I have even had to block a few.
Company Response: Closed with non-monetary relief

Timely Response

2019-10-05

Stkn, CA

Written notification about debt

Debt collection: I do not know

Didn't receive notice of right to dispute
Complaint: I viewed my credit because I was denied for financing ... XXXX unbeknownst to me this creditor/collection agency has placed 4 unknown collection accounts on my credit. I have not received not 1 notice in this regard. I have no knowledge of the accounts or what the debt is for. I was never notified- I saw the accounts on my credit and broke into tears. Portfolio Recovery Account Numbers XXXX XXXX XXXX XXXX I have also filed a complaint with the XXXX and the FTC for violation of the FCRA
Company Response: Closed with explanation

Timely Response

2019-10-05

Murray, UT

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Reporting company used your report improperly
Complaint: " NEW ISSUE '' PRA pulled a Hard inquiry on my credit report on XXXX XXXX without authorization or permission from me this is illegal. Now it showing the removal of the inquiry ( This inquiry could stay on your report untilXX/XX/XXXX. ) has to stay on my report for 2 years.I need this inquiry remove immediately. Cease all pulling of my credit reports. Anymore violations I will be seeking remedy in Third District Court here in XXXX XXXX XXXX Utah.
Company Response: Closed with explanation

Timely Response

2019-10-05

OH

Fees or interest

Credit card or prepaid card: General-purpose credit card or charge card

Charged too much interest
Complaint: Portfolio recovery has been contacting my job and family regarding this bill. The bill was from 2015 and then sold to portfolio recovery.
Company Response: Closed with explanation

Timely Response

2019-10-05

Fort Seneca, OH

Attempts to collect debt not owed

Debt collection: Other debt

Debt was already discharged in bankruptcy and is no longer owed
Company Response: Closed with non-monetary relief

Timely Response

2019-10-04

New Orleans, LA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with non-monetary relief

Timely Response

2019-10-04

Oxford, GA

Communication tactics

Debt collection: Credit card debt

You told them to stop contacting you, but they keep trying
Complaint: I have told this company to not contact my phone and yet the SAME PERSON keeps calling me stating this must be in writing only and the cease calls verbally was only temporary. When U ask how long is temporary she said she doesnt know and continues to talk over me and at one point chuckle when i told her i lost me job and stop calling.
Company Response: Closed with non-monetary relief

Timely Response

2019-10-04

Woodland Hills, CA

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: Portfolio Recovery associates is continuing to purposely report false and inaccurate information on my credit reports to willfully harm my credit. I have disputed with the company as well as the credit bureaus and they are still refusing to fix the fraudulent information. They are not addressing the issue and insisting that they are reporting correctly. They are not a factoring company they are a debt collector and they are reporting open factoring accounts on my credit to damage my credit and use unfair tactics to park the debt in an effort to obtain payment. The debt they allegedly purchased is not in fact factorable debt as they are a debt collector. Under the definition of a factoring company, factored debt must be current when purchased but according to them, these accounts were sent to collections. They are violating FDCP section 623 of the fair credit reporting act. I have enclosed proof of their false reporting and am requesting that these violations of incorrect information be removed immidiately or I will be forced to file suit for multiple violations. This is my second complaint that I have filed as the issues I addressed in my first complaint were blown off by the company and they only responded that they verified the information and that it's correct. They are now knowingly reporting incorrect information which is a clear violation. They even went as far as to add one of the incorrect accounts to my third credit report after receiving the information that it was incorrect and falsely reported.
Company Response: Closed with explanation

Timely Response

2019-10-04

Birmingham, AL

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Complaint: They continuously call my phone various time of the day and evening. Leaving harassing voice mails
Company Response: Closed with non-monetary relief

Timely Response

2019-10-04

Syracuse, NY

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-10-04

Bartow, FL

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with non-monetary relief

Timely Response

2019-10-04

Columbus, OH

Communication tactics

Debt collection: Credit card debt

Used obscene, profane, or other abusive language
Company Response: Closed with explanation

Timely Response

2019-10-03

Itasca, IL

Closing your account

Credit card or prepaid card: General-purpose credit card or charge card

Company closed your account
Company Response: Closed with explanation

Timely Response

2019-10-03

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-10-03

Thousand Oaks, CA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-10-03

Greenwood, CA

Threatened to contact someone or share information improperly

Debt collection: Credit card debt

Contacted your employer
Complaint: Portfolio Recovery Associates, a debt collector, has called my place of employment and has improperly disclosed their attempts to collect debt to my coworkers. Evidence of their calls were listed in the office phones call logs.
Company Response: Closed with non-monetary relief

Timely Response

2019-10-03

FL

Communication tactics

Debt collection: Credit card debt

You told them to stop contacting you, but they keep trying
Complaint: I sent Portfolio Recovery Associates a Cease and Desist letter by certified USPS mail which they received on XX/XX/2019. They have called me several times since past the 30 days in violation of the FDCPA : - XX/XX/2019 from XXXX - XX/XX/2019 from XXXX - XX/XX/2019 from XXXX - XX/XX/2019 from XXXX - XX/XX/2019 from XXXX - XX/XX/2019 from XXXX
Company Response: Closed with explanation

Timely Response

2019-10-02

Ridley Park, PA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Complaint: Portfolio Recovery Services have been calling me using automated dial services. They show on my caller ID as " Portfoliorecov ''. When I answer there is no human on the other end of the call. The calls are from a prerecorded line. They never leave a voice message as to what the call is regarding. When I attempt to call the numbers back, it just rings and rings with no answer or goes to an automated service.
Company Response: Closed with non-monetary relief

Timely Response

2019-10-02

Independence, MO

Threatened to contact someone or share information improperly

Debt collection: Credit card debt

Talked to a third-party about your debt
Company Response: Closed with explanation

Timely Response

2019-10-02

Fred, VA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with non-monetary relief

Timely Response

2019-10-02

Hartsville, PA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Company Response: Closed with non-monetary relief

Timely Response

2019-10-02

Columbus, OH

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Complaint: I was going over my credit report FRAUDULENT ACCOUNTS and I seen unauthorized ACCOUNTS Portfolio Recovery Associates LLC case # : XXXXand filed a civil case against me for a debt collections that I did not authorize. They are in violation of FDCPA XXXX. demand to see the application for credit or request for business. I demand see the purpose, and written contract, and proof that I applied for these accounts?? I am a victim of Fraud and I am protecting my credit file as much as I can.
Company Response: Closed with explanation

Timely Response

2019-10-02

Buffalo, NY

Communication tactics

Debt collection: Credit card debt

You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation

Timely Response