OCWEN FINANCIAL CORPORATION

2018-04-25

N Valley Stream, NY

Trouble during payment process

Mortgage: Conventional home mortgage

Company Response: Closed with explanation

Timely Response

2018-04-25

Amarillo, TX

Trouble during payment process

Mortgage: Conventional home mortgage

Company Response: Closed with explanation

Timely Response

2018-04-24

Knightdale, NC

Struggling to pay mortgage

Mortgage: Conventional home mortgage

Company Response: Closed with explanation

Timely Response

2018-04-24

Oxford, GA

Struggling to pay mortgage

Mortgage: Conventional home mortgage

Complaint: OCWEN LOAN IS ATTEMPTING TO FORECLOSURE ON a property that i am the administrator of the Estate.They are using a assignment that is robo signed and fraudulent. I mailed a QWR and they have not responded. the assignment was created after the cut off date of the trust in the pooling and services agreement. listed with the United States Securities
Company Response: Closed with explanation

Timely Response

2018-04-24

Sacramento, CA

Incorrect information on your report

Mortgage: Conventional home mortgage

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-04-24

Saint Louis, MO

Closing on a mortgage

Mortgage: Conventional home mortgage

Complaint: This complaint has not been thoroughly reviewed. The concerns have not been addressed : OCWENS excuses will not suffice in the face of " RESPA ''. My concerns at this point is that this complaint be reviewed by HUD and the CFPB for RESPA violations. That these transactions be thoroughly investigated by both agencies. OCWEN has had several opportunities to correct servicing errors and provide information that should have been provided XX/XX/XXXX. I have made several calls to XXXX XXXX without a return call. This situation needs to be escalated to his attention. You are obviously not aware how serious this situation is and you can't just sweep it under the rug by transferring this loan to XXXX XXXX/XXXX XXXX, who has their own history of servicing errors. I should have been notified that you were transferring my loan in XX/XX/XXXX. You returned my XX/XX/XXXX payment another " RESPA '' violation, sec 6. " RESPA '' states to continue to make all payments to OCWEN until OCWEN resolves this complaint. This complaint has not been resolved. You did not fully disclose information that should have been disclosed. OCWEN is now continually trying to retaliate because information became available to me that should have been routinely and procedurally provided to me. You never provided the documents until after the dates specified. This when the original documents were sent to an attorney who was no longer my attorney XX/XX/XXXX. XXXX XXXX never listed OCWEN in my account which caused a whole set of other problems. I provided documentation very early on before the loan process in regards to this. The modification documents were sent to XXXX XXXX only and had to be sent to me at a later date than you required. That is why my first payment was not on XX/XX/XXXX, XXXX. You never provided the final documents after the payments were made as promised before XX/XX/XXXX. You can't sign what you don't receive. I continued to make the payments 5 until I finally found someone to correct the problem. I spoke with several individuals and only one person admitted that everyone there did not know what to do or send. Once the papers were sent well after XX/XX/XXXX they were signed notarized and returned once received. OCWEN made the same mistake twice XX/XX/XXXX and XX/XX/XXXX. Once again OCWENS servicing error. OCWEN was supposed to tell me they were going to transfer my loan XX/XX/XXXX during the loan process XX/XX/XXXX, not XX/XX/XXXX, again a violation of RESPA. OCWEN only decided to transfer my loan when I questioned information that was supposed to be disclosed to me not discovered by me. When I pointed out OCWENS servicing errors you started requesting information on the estate of my deceased daughter before you could speak with me. Documents that had already been provided to OCWEN, after 5 payments had been made to OCWEN. I received 3 more packages after I had sent the signed and notarized document to OCWEN? No one knew what they were doing. I don't believe that you don't or didn't know what took place. This is how OCWEN has always done business. OCWEN never provided a documented breakdown of thousands of dollars over and above the principal balance, another RESPA violation. It was never explained whether monies were to be forgiven once the trial period was over as some relationship managers were saying or the later introduced balloon payment. Everyone was asking where did I get the information? Someone obviously knew to provide that information and I am sorry you are angered and trying to punish for my receiving the information. The time to provide this information was XX/XX/XXXX not XX/XX/XXXX as you state, another " RESPA '' violation. OCWEN has not and did not provide a complete break down of the amounts going into the loan. XXXX XXXX/XXXX XXXX is not going to know what that break down is? I welcome the opportunity to have thoroughly reviewed OCWENS " RESPA '' violations. That's what is needed at this point. This is the concern raised. Your records reflect that you have been accepting my payments and I am requesting that XXXX XXXX be apprised of this situation regarding my deceased daughters ' account, The Estate of XXXX XXXX. I have been making payments to this account. You accepted my payments in my name. You received a completed assumption package in XX/XX/XXXX that changed the account into my name. You knew the status of the account and you sent me the package. I followed all instructions which were under my control. The signed Loan Modification Agreement was never sent until after the required date of XX/XX/XXXX. The modification offer was withdrawn in error. These are servicing errors and " RESPA '' violations created by OCWEN that OCWEN has to correct or resolve. Not XXXX XXXX/XXXX XXXX. Documents were only mailed to XXXX XXXX and not myself XX/XX/XXXX and I made it clear to XXXX XXXX time and again and in writing, that XXXX XXXX no longer represented me. XXXX XXXX formed a relationship with a para legal in XXXX XXXX office and compromised my personal information. If you had investigated you would have found that you made a servicing error one of many. If Ocwens mission is to help homeowners why would you rescind an offer that you failed to respond properly on? You did not timely provide documentation as promised as you claim. Everyone knows OCWENs reputation and you have denied everything because you can. The files need to be examined to get to the truth. I am addressing this situation as violations of " RESPA ''. OCWENS response has not addressed these " RESPA '' violations.
Company Response: Closed with explanation

Timely Response

2018-04-24

Decker Pr, TX

Struggling to pay mortgage

Mortgage: Conventional home mortgage

Company Response: Closed with explanation

Timely Response

2018-04-23

Carricitos, TX

Trouble during payment process

Mortgage: Conventional home mortgage

Complaint: why didn't this company ( ocwen ) show you all the history of the payments that they have since XXXX and how is it possible that a company not know that they paid a year early of taxes NO I do not accept there response this company needs to show you proof of all the transaction of payment history they have done in my loan since XXXX where it goes from XX/XX/XXXX is where the loan went from XXXX to XXXX, plus and then XXXX, plus on the prior principal balance when it should of keep going down from XXXX because each month a payment was being paid the principal balance should of gone done.
Company Response: Closed with explanation

Timely Response

2018-04-23

Ft Lauderdale, FL

Struggling to pay mortgage

Mortgage: Reverse mortgage

Complaint: Hi Dear CFBP Team, My name is XXXX XXXX. Recently I got affected due to the natural disaster in Florida and you help me getting a plan with Ocwen to pay the amount of {$1900.00} for a period of 6 months ( XX/XX/XXXX XX/XX/XXXX ). I recently sent a payment and Ocwen voided. So I called Ocwen today XX/XX/XXXX ( XXXX / agent XXXX ) and they said that because I was 48 days behind they proceed to cancel the plan and now they are requesting me to pay the 6 months all at once. I asked them why they did not informed me any of this and they said that the plan closed automatically and that they do not inform about this. So, I asked them to reopen the plan they said they can not and that I have to pay 6 regular months to put my house up to date. Obviously they are aware of my situation and there is no intention to help me. It is true I was behind few days but I sent the payment and they rejected. I really appreciate your help to this matter. Kind regards, XXXX XXXX Ocwen Acct # XXXX
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-04-23

Trouble during payment process

Mortgage: Other type of mortgage

Complaint: XX/XX/XXXX To Whom It May Concern : We are assuming you can access all our submitted documents in the courts and banking systems in support of our complaint for your review and response, if not, please dont hesitate to let us know. Name, address and telephone number XXXX and XXXX XXXX XXXX XXXX XXXX, XXXX, CA XXXX XXXX 's Phone : ( XXXX ) XXXX XXXX Phone : ( XXXX ) XXXX Name and address of the bank involved in your complaint XXXX XXXX & its representative Ocwen Loan Servicing XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, FL XXXX Phone : ( XXXX ) XXXX Mortgage Loan # XXXX Names of those you dealt with at the bank, including dates XXXX XXXX Other Details Attached A detailed description of your complaint. Attached are legal briefs and summaries describing how XXXX XXXX and, its representative, Ocwen Loan Servicing has illegally foreclosed on our income producing property when we were current on our loan and without any notice. To date, we have NOT received any reprieve through the legal system because of what we deem as corruption. SUMMARY OF ISSUES : 1. How can XXXX XXXX, Ocwen, et al. and their representative, XXXX XXXX accept our late payment of XX/XX/XXXX online and keep that XX/XX/XXXX payment and then Foreclose on our Property without notice? a. When we paid with a manual check for the XX/XX/XXXX because the online system was blocked, XXXX XXXX, Ocwen et.al ONLY returned the XX/XX/XXXX payment. XXXX XXXX Ocwen, et al. suspense account shows the SAME SUSPENSE BALANCE after the appliedXX/XX/XXXX payment. XXXX XXXX, Ocwen, et al. claimed they were supposedly reviewing newly submitted loan documents for a reinstatement of the loan, or another forbearance modification which never occurred. b. The crux of XXXX XXXX, Ocwen, et al. case was they returned the XX/XX/XXXX payment and that we were late but they NEVER returned our paymentdoing simple math, the Suspense Account Balance NEVER changed after the XX/XX/XXXX. XXXX XXXX, Ocwen, et al. ONLY retuned the XX/XX/XXXX payment, as the Suspense Balance illustrates. c. There are laws and cases where banks are prohibited from foreclosure when new loan applications and documents are being evaluated to modify or reinstate loans. However, apparently, it is acceptable for XXXX XXXX and their representatives do as they wish with absolutely no recourse. 2. How can XXXX XXXX, Ocwen, et al. enter into a forbearance agreement with us and our company, while simultaneously maintaining a Notice of Default, when its against the law? a. Learned that XXXX XXXX, Ocwen, et al. were simultaneously doing the evaluation for another modification while keeping the Notice of Default alive. 3. How can XXXX XXXX, Ocwen, et al. collect our payments over the course of eight ( 8 ) months, though sometimes late but ACCEPTED, during the worse economic downturn since the XX/XX/XXXX, then foreclose on our property? 4. How can XXXX XXXX, Ocwen, et al. foreclose on our property without ANY notice, legal or otherwise? a. Without due process. b. XXXX XXXX, Ocwen, et al. ACCEPTED payments over the course of eight ( 8 ) months, though some payments were made late, they were ALWAYS ACCEPTED. c. XXXX XXXX, Ocwen, et al. did NOT return the XX/XX/XXXX payment. d. XXXX XXXX, Ocwen, et al. simultaneously maintained the NOTICE OF DEFAULT though we had entered into a forbearance agreement. If we have contacted the wrong department for our complaint please let us know in your response. Or kindly forward our letter to the correct department. Yours sincerely, XXXX XXXX and XXXX XXXX
Company Response: Closed with explanation

Timely Response

2018-04-23

El Paso, TX

Applying for a mortgage or refinancing an existing mortgage

Mortgage: FHA mortgage

Complaint: We have a mortgage with Ocwen that matured XX/XX/XXXX. Ocwen notified us that we still had {$29000.00} of unpaid principal. We disagreed with that amount. Ocwen would not budge. We hired a firm called XXXXto handle an arbitration to either reduced that amount or the 10 % interest rate.This was XX/XX/XXXX. We paid {$2700.00} although we were told ito retain them was {$1700.00}. They assured us that they could take care of it before the maturity date. They didnt. And we were billed an additional {$500.00} twice. Now I cant get them on the phone. I have email, text, fax with no response. Can you help us. I dont know whether to file bankruptcy or go back to Ocwen. My husband is on XXXX, I have XXXX and XXXX and this need to be taken care of. I dont know what to do.
Company Response: Closed with explanation

Timely Response

2018-04-23

Applying for a mortgage

Mortgage: Other type of mortgage

Company Response: Closed with explanation

Timely Response

2018-04-23

Oxford, GA

Attempts to collect debt not owed

Debt collection: Mortgage debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: Ocwen # XXXX was listed on my credit report ( last date reported ) XXXX, XXXX and should not have been due to foreclosure date of XX/XX/XXXX. After 7 years, Ocwen should not have reported this debt and should be removed from my credit report.
Company Response: Closed with explanation

Timely Response

2018-04-22

TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX Even after I entered into a forbearance program in XX/XX/XXXX after being a victim of natural disaster ( Harvey ) in XXXX Texas, they are are reporting a late payment for me inXX/XX/XXXX ... they had specified no late payments were going to be reported. This had ruined my credit and I need this late payment to be removed and status to be current. On top of all this they stopped reporting my payments after they reported that late pay. So as of now XX/XX/XXXX, my payment history is inaccurate and they are not willing to correct it. I have called them numerous times, and they just say they will get with me but never do. Not only did they report a late pay that they were not supposed to but also have stopped reporting my payments after that.
Company Response: Closed with explanation

Timely Response

2018-04-22

Oxford, GA

Struggling to pay mortgage

Mortgage: Conventional home mortgage

Complaint: ocwen loan servicing is attempting to foreclose on my home with assignments that are clearly robo signed by well known robo signers. The assignments are fraudulent that were used to transfer the mortgage. The have refused to modified or restructure my loan. I also sent a QWR, and a debt validation letter. I am yet to receive a response. I have asked that the sale for XX/XX/2018 be stop until my concerns were address
Company Response: Closed with explanation

Timely Response

2018-04-22

Arlington, TX

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Complaint: IN REGARDS TO: OCWEN LOAN SERVICING XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, FL XXXX. I DISPUSTED THIS INACCURATE MORTGAGE ACCOUNT THATS REPORTING 30 DAYS AGO. I DISPUTED THIS ACCOUNT WITH THE CREDIT BUREAUS AND IT CAME BACK VERIFIED. NOW THIS REALLY HURT ME, ESPECIALLY AFTER I HAVE BEEN TO CIVIL COURT AND WON MY VERDICT AGAINST ALREADY FOR INACCURATELY REPORTING MY ACCOUNT WRONG. I'VE ASKED THEM TO SEND ME DOCUMENTS SHOWING THAT WHAT THEY ARE REPORTING TO THE BUREAUS IS ACCURATE. WHICH THEY INSTRUCTED TO TAKE THE MATTER UP WITH THE BUREAU IT'S NOT THEM. SO HERE I AM AGAIN GOING THROUGH THIS WHOLE DISPUTE PROCESS OF FINDING OUT WHO'S LIABLE FOR REPORTING INACCURATE INFORMATION. IF OCWEN LOAN SERVICING CAN NOT PROVIDE ME THIS INFORMATION OF WHY I HAVE A 30 DAY LATE PAY IN XX/XX/XXXX WHEN I HAVE NEVER BEEN LATE, AND WHY THEY ARE REPORTING INACCURATELY THAT THE LOAN IS BEING MODIFIED. THEN TO TOP THAT OFF IN MY COMMENT SECTION INACCURATE REPORTING OF A BALLON PAYMENT OF $XXXX DUE BY XX/XX/XXXX WHICH IS COMPLETELY FRIVOULOUS. IF THEY CAN NOT PROVIDE ME THIS INFORMATION, THEN THEY MUST REMOVE IT AT ONCE. I'M NOT ASKING FOR A BILLING STATEMENT EITHER, BUT PROOF. UNDER THE FEDERAL SERVICE ACT-REAL ESTATE SETTLEMENT PROCEDURES ACT 12 U.S.C 2605(e), I'VE REQUESTED A QUAILIFIED WRITTEN REQUEST AND RECEIVED NO ANSWER. DUE TO THIS I FEEL THAT OCWEN IS REPORTING THIS ACCOUNT TO THE CREDIT BUREAUS IS INACCURATE, SO PLEASE PROVIDE ME WITH THE FOLLOWING INFORMATION: 1) ALL TRANSACTIONS PERTAINING TO THIS ACCOUNT. 2) HISTORY OF ALL TRANSACTIONS PERTAINIING TO THE ESCROW OF THIS ACCOUNT. 3)ALL PROPERTY INSPECTIONS FEES. 4) ALL FEES PERTAINING TO THE ACQUISITION OF THIS LOAN. 5) DETAIL BREAK DOWN OF ALL PAYMENTS, INTEREST AND LATE FEES IF ANY ASSOCIATED WITH THIS ACCOUNT. 6) THE PAY OFF AMOUNT. IF THIS REPORTING INACCURATELY CONTINUES, I WILL HAVE NO OTHER CHOICE BUT TO CONSULT WITH A CONSUMER RIGHTS ATTORNEY REGARDING MY RIGHTS IN THIS MATTER, AND BASED ON MY RESEARCH OF THE FACTA ACT, AS A CONSUMER I HAVE THE LEGAL RIGHT TO DISPUTE ANY INACCURATE ACCOUNT DIRECTLY WITH THE LENDER/CREDITOR. I KNOW YOUR COMPANY WILL DO THE RIGHT THING, I HAVE ALL DOCUMENTATION AND I'M CAREFULLY TRACKING ALL CORRESPONDENCES. I WILL HOLD YOUR COMPANY RESPONSIBLE IF YOU FAIL TO PROVIDE ME WITH THE INFORMATION.
Company Response: Closed with explanation

Timely Response

2018-04-22

Harlingen, TX

Threatened to contact someone or share information improperly

Debt collection: Mortgage debt

Talked to a third-party about your debt
Complaint: Ocwen Loan violated my right to privacy. Despite giving them instructions not to discuss my account with anyone when I was late in paying in XX/XX/2018 they sent a delinquent notice of default to my tenants. My tenant caslled asking if I was going through financial difficulties. It was embrassing and a violation. My older son is going through a medical situation I am him with financially.
Company Response: Closed with explanation

Timely Response

2018-04-22

Miami, FL

Struggling to pay mortgage

Mortgage: Conventional home mortgage

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-04-20

Patterson, MD

Struggling to pay mortgage

Mortgage: FHA mortgage

Complaint: My residence is in XXXX Maryland. I purchased in XXXX and my lien holders have been XXXX Bank, XXXX, XXXX XXXX, current lien holder is OCWEN Loan Servicing, LLC and now, handing over my title to XXXX. I lost my job in XXXX due to an auto accident and since that time I received short-term disability assistance payments from the insurers/my policy ( through them ) ; then they denied my permanent disability coverage. After receiving disability award from XXXX, I have been trying to modify my loan with this company to no avail ; in XXXX there was an attempt to forclose, but that was dismissed. Since that time I have been on OCWEN 's trial modification since XX/XX/XXXX through now. I received a letter on XX/XX/XXXX that my account was in default. I called for an explanation. On XX/XX/XXXX I received an escrow disbursement check from OCWEN. On XX/XX/XXXX I received a notice of intent to foreclose and an instructions for appeal, deed-in-lieu, and lastly short-sale. I have as of this date informed OCWEN by phone and letter of my request of appeal. I am in need of further assistance to maintain my home. I am a disabled independent.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-04-20

Tucson, AZ

Struggling to pay mortgage

Mortgage: Conventional home mortgage

Company Response: Closed with explanation

Timely Response

2018-04-20

Jupiter, FL

Closing on a mortgage

Mortgage: Other type of mortgage

Complaint: Ocwen Loan Servicing second time around since XX/XX/XXXX granted a Hemp Mod but will not cancel foreclosure proceedings. In XX/XX/XXXX company took extra money without my permission out of my bank account.I was never served in person only publicly by their attorney XXXX XXXX with the excuse could not locate me when indeed forwarding address was all along in my mortgage.Submitted an affadavit to the courts in XXXX with attached charges.I will submit the court transcript to you.Then the first Hemp Mod was revoked.The judge has the envelope papers came in.The explaination was I mailed in papers too late.It looks like Hemp Mod was revoked 2 days after recieving them.Up to this day Ocwen has not provided me with a copy of those closing papers.I have to make the assertion those closing papers were fake.This time around everything was submitted by me early.It is impossible to have a mortgage and being in foreclosure at the same time.I strongly believe as a customer I have been abused by this company and their attorneys.XXXX XXXX called me immorale and that ignorance of the law is no excuse.Ocwen retained XXXX.Company entered and broke in and items have disappeared out of my house during my absence.The garage door is damaged.Door frames and locks broken out.My attorney has the pictures.I filed a report w the XXXX.Neither Ocwen nor XXXX have assumed responsibility for the damages.
Company Response: Closed with explanation

Timely Response

2018-04-20

NH

Trouble during payment process

Mortgage: Conventional home mortgage

Complaint: Hello - My name is XXXX XXXX. I have had continued issues with XXXX XXXX XXXXXXXX and I need serious help with them. I went through a modification with them back in XX/XX/XXXX. In this time they would not take payments from me because they said it was going through the process of modification. This took a year of continuously sending them bank statements and profit and loss statements and so on and so on. I would talk to one person at the company and they would tell me something different then someone else. This would go back and forth of them telling me something wasn't right on the paperwork or they never received it. After a year of going through this then they tell me that my mortgage has matured. I knew nothing of this as my ex husband did the loan. I then contacted AHEAD and they helped me to go between the mortgage company. All paperwork was done over again. Back and forth. Meanwhile my payoff amount went from {$49000.00} to {$60000.00}! I filled out the paperwork signed the final paperwork for approval of modification on another fifteen years. Had it notarized as requested by them. Sent it to them and Ahead. I got paperwork stating from them congratulations my modification was approved. Relieved and finally able to sleep at night. However it was short lived. A few days later I get a letter stating oops we were wrong! You need to have your ex husband sign the modification as well. I told them I had explained several times before that this was not an option and that's why I sent them copies of the quick claim deed that he no longer has anything to do with the mortgage and that he has a life time restraining order on him from the courts and was not allowed anywhere near myself or my kids. I told them I've gotten a modification before and they excepted it. They told me they can no longer except that and if he doesn't sign it, my house goes up for foreclosure. As you can imagine I'm devastated about this and losing sleep because Im going to lose my home my family was raised in. I've lived on that land for thirty years and the thought of it being taken away because I can't get a signature from a man that hurt myself and my children is just unreal. Please I just need to know what I can do to save my house. Going to another mortgage company isn't an option right now. My husband and I own a small business and can not get loans at this time. I tried making XX/XX/XXXX Payment and now the agent whos ID number is # XXXX said they will no longer except mortgage payments from me because they didnt receive the second set of modifications they sent me with my ex husbands signature on them. I dont know where else to turn. XXXX XXXX XXXX XXXX XXXX
Company Response: Closed with explanation

Timely Response

2018-04-20

Jersey City, NJ

Trouble during payment process

Mortgage: Conventional home mortgage

Complaint: I noticed recently that the principal payments are not getting properly distributed to my mortgage balance. I closed on my condo on XX/XX/XXXX. XXXX XXXX had this mortgage before they sold it to Ocwen Financial in XX/XX/XXXX. On XX/XX/XXXX I noticed the mortgage balance is incorrect and called them. I was on the phone over 2 hours and spoke with a manager specialist regarding this case. The current balance on my mortgage that Ocwen has is {$150000.00}. The original balance Ocwen has is {$190000.00}. I asked for a amortization report for the history of the loan and they said they can't provide this b/c they don't provide on fixed loans. They don't have any of XXXX XXXX records either when loan was transferred. The original loan amount actual real numbers are {$170000.00}, which I have proof of all these numbers and original docs. I refinanced pulling $ XXXX out, which changed the balance to {$180000.00}. The balance was never {$190000.00}. The records online only go back 3 years. I saw that {$430.00} per month is going to principal. When Ocwen acquired the loan, they said the balance was {$190000.00}, which is impossible considering I paid my mortgage for 6 years and no principal was applied. They will not supply records. My mortgage balance should be {$120000.00}. Ocwen will not show me the amortization, or any documents that were transferred to them when they acquired the loan. This is in clear violation and the correct balance needs to be updated. It's not possible to pay a mortgage for 6 years and have no amount that goes to principal. This has always been a 30 year fixed mortgage. Ocwen is under investigation, and has been for some time for providing fake financial records, among many other things. This is a very stressful matter, and hope to get solved soon. Thanks
Company Response: Closed with explanation

Timely Response

2018-04-20

Yale, VA

Trouble during payment process

Mortgage: Conventional home mortgage

Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-04-19

Lk Buena Vis, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Complaint: On XX/XX/XXXX, I had my credit pulled when applying for a Mortgage with my Employer. Upon doing so, I find your Company is reporting on my CBR with regard to my sale of my home, the account number # XXXX. I am disputing the credit reporting and your company agreed to not reporting this back in XX/XX/XXXX. Please correct these errors as soon as possible. I appreciate your attention with this matter.
Company Response: Closed with explanation

Timely Response