NAVY FEDERAL CREDIT UNION
Consumer Complaints
There are over 5340 complaints on file for NAVY FEDERAL CREDIT UNION. Dated between 2019-12-16 and 2011-12-05.
Complaints Page 4
2019-11-23
San Diego, CA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: In progress
2019-11-22
Houston, TX
Managing the loan or lease
Vehicle loan or lease: Loan
Billing problem
Company Response: In progress
2019-11-22
Green Oaks, IL
Problem caused by your funds being low
Checking or savings account: Checking account
Overdrafts and overdraft fees
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-11-21
Portsmouth, VA
Incorrect information on your report
Checking or savings account: Checking account
Account information incorrect
Company Response: In progress
2019-11-21
San Antonio, TX
Managing an account
Checking or savings account: Checking account
Deposits and withdrawals
Company Response: In progress
2019-11-21
IA
Unable to get your credit report or credit score
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Other problem getting your report or credit score
Complaint: The only service any of the three credit reporting companies offer is the opportunity to dispute information in the credit report, but this complaint is about how the credit score is actually generated.
Its a programming issue inasmuch as all three companies apparently use the same or similar key factors ( Att 1 p. 1 & 2 ), but in my case those key factors do not track with my credit reports, " Your credit score ... reflects the number in your consumer report '' notwithstanding ( Att 1 p. 2 : X'ed block ).
For examples, factor 00011/01 : Amount owed on ( Revolving ) accounts is too high is a report Debt-to-Credit ratio of 4 %, 028 Number of Established Accounts is 03 Too Few Bank/National Revolving Accounts IS MY CHOICE, 10/010 : Proportion of Balances to credit limits is a variant of 00011, and 014 length of time accounts have been established is reported as a 21 year average in a 30 year credit history.
" Know how to get rich? Spend less than you make. ''
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-11-20
Grangeville, LA
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Can't stop withdrawals from your account
Company Response: In progress
2019-11-20
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Transaction was not authorized
Company Response: In progress
2019-11-20
Olympic View, WA
Opening an account
Checking or savings account: Checking account
Account opened as a result of fraud
Company Response: In progress
2019-11-20
Wahiawa, HI
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Company Response: In progress
2019-11-20
Camden, NJ
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Transaction was not authorized
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-11-19
Edmond, OK
Managing an account
Checking or savings account: CD (Certificate of Deposit)
Deposits or withdrawals
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-11-19
Swiftwater, PA
Problem with a lender or other company charging your account
Checking or savings account: Checking account
Transaction was not authorized
Company Response: In progress
2019-11-19
Hartsville, PA
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: In progress
2019-11-19
Gentilly, LA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: In progress
2019-11-19
Copas, MN
Applying for a mortgage or refinancing an existing mortgage
Mortgage: Conventional home mortgage
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-11-18
Thomson, GA
Struggling to pay your bill
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company won't work with you while you're going through financial hardship
Company Response: In progress
2019-11-18
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: In progress
2019-11-18
Norfolk, VA
Managing the loan or lease
Vehicle loan or lease: Loan
Problem with additional products or services purchased with the loan
Complaint: XX/XX/2017 a family member signed to get a loan for anther family member of mine. I didn't mine because they were family I didn't want anyone to get into any trouble. I was even help paying the interest on the loan to protect my credit. Then the borrower stopped paying completely. I went and got legal advice and they advised me pay the loan off and seek the co borrower in court for the vehicle. Well the vehicle has been wrecked since last year and she hasn't reported it to the credit union. I believe this breaches the contract.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-11-18
Lakewood, CA
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-11-16
Albany, GA
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: In progress
2019-11-15
Occoquan, VA
Charged fees or interest you didn't expect
Payday loan, title loan, or personal loan: Installment loan
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-11-15
Lake City, GA
Managing an account
Checking or savings account: Checking account
Problem using a debit or ATM card
Company Response: Closed with explanation
2019-11-15
Jacksonville, FL
Closing on a mortgage
Mortgage: Conventional home mortgage
Company Response: In progress
2019-11-15
Fort Worth, TX
Opening an account
Checking or savings account: Checking account
Unable to open an account
Company Response: In progress