NAVY FEDERAL CREDIT UNION

Consumer Complaints

There are over 5340 complaints on file for NAVY FEDERAL CREDIT UNION. Dated between 2019-12-16 and 2011-12-05.

Complaints Page 3

2019-12-02

Glendora, CA

Problem caused by your funds being low

Checking or savings account: Checking account

Overdrafts and overdraft fees
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-12-02

Duluth, MN

Closing an account

Checking or savings account: Savings account

Company closed your account
Company Response: In progress

Timely Response

2019-11-29

Bakersfield, CA

Closing an account

Checking or savings account: Other banking product or service

Company closed your account
Company Response: In progress

Timely Response

2019-11-29

Temperanceville, VA

Applying for a mortgage or refinancing an existing mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-11-28

Conyers, GA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: In progress

Timely Response

2019-11-28

Alpharetta, GA

Closing on a mortgage

Mortgage: VA mortgage


Company Response: In progress

Timely Response

2019-11-28

Everett, WA

Closing an account

Checking or savings account: CD (Certificate of Deposit)

Company closed your account
Company Response: In progress

Timely Response

2019-11-28

Jacksonville, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Company Response: In progress

Timely Response

2019-11-27

Saint Paul, MN

Threatened to contact someone or share information improperly

Debt collection: Credit card debt

Contacted your employer
Company Response: In progress

Timely Response

2019-11-27

Killeen, TX

Trouble during payment process

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-11-27

Oceanside, CA

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-11-27

Newnan, GA

Problem when making payments

Credit card or prepaid card: General-purpose credit card or charge card

You never received your bill or did not know a payment was due
Company Response: In progress

Timely Response

2019-11-27

Ch Hgts, SC

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: In progress

Timely Response

2019-11-26

Quartzsite, AZ

Threatened to contact someone or share information improperly

Debt collection: Credit card debt

Talked to a third-party about your debt
Company Response: In progress

Timely Response

2019-11-26

Dallas, TX

Opening an account

Checking or savings account: Checking account

Unable to open an account
Company Response: In progress

Timely Response

2019-11-26

Cheverly, MD

Problem with a lender or other company charging your account

Checking or savings account: Checking account

Transaction was not authorized
Company Response: In progress

Timely Response

2019-11-26

Bakersfield, CA

Closing an account

Checking or savings account: Checking account

Company closed your account
Company Response: In progress

Timely Response

2019-11-26

Omaha, NE

Struggling to pay your loan

Payday loan, title loan, or personal loan: Personal line of credit


Company Response: In progress

Timely Response

2019-11-26

Bellevue, TN

Applying for a mortgage or refinancing an existing mortgage

Mortgage: VA mortgage


Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-11-26

Struggling to pay your loan

Vehicle loan or lease: Loan

Denied request to lower payments
Company Response: In progress

Timely Response

2019-11-25

Lilburn, GA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: In progress

Timely Response

2019-11-25

Bonsack, VA

Problem with a lender or other company charging your account

Checking or savings account: Checking account

Transaction was not authorized
Company Response: In progress

Timely Response

2019-11-24

Hazlehurst, GA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Company Response: In progress

Timely Response

2019-11-23

FL

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: In progress

Timely Response

2019-11-23

Santa Ysabel, CA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: In progress

Timely Response


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