NAVY FEDERAL CREDIT UNION

Consumer Complaints

There are over 5340 complaints on file for NAVY FEDERAL CREDIT UNION. Dated between 2019-12-16 and 2011-12-05.

Complaints Page 2

2019-12-09

Jacksonville, FL

Problem caused by your funds being low

Checking or savings account: Checking account

Overdrafts and overdraft fees
Company Response: In progress

Timely Response

2019-12-08

Superstition Mtn, AZ

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-12-06

Ray, ND

Applying for a mortgage or refinancing an existing mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-05

Grangeville, LA

Struggling to pay mortgage

Mortgage: VA mortgage


Company Response: In progress

Timely Response

2019-12-05

Palmerton, PA

Closing on a mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-05

Cols, GA

Managing an account

Checking or savings account: Other banking product or service

Problem using a debit or ATM card
Company Response: In progress

Timely Response

2019-12-04

Austin, TX

Managing an account

Checking or savings account: Checking account

Problem making or receiving payments
Company Response: In progress

Timely Response

2019-12-04

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: In progress

Timely Response

2019-12-03

Jennings Lodge, OR

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Difficulty submitting a dispute or getting information about a dispute over the phone
Company Response: In progress

Timely Response

2019-12-02

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-12-02

Bueche, LA

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-12-02

Jacksonville, FL

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: In progress

Timely Response

2019-12-02

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: In progress

Timely Response

2019-12-02

Oceanside, CA

Closing an account

Checking or savings account: Checking account

Company closed your account
Company Response: In progress

Timely Response

2019-12-02

Brookside Village, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: In progress

Timely Response

2019-12-02

Finksburg, MD

Struggling to pay mortgage

Mortgage: Conventional home mortgage


Company Response: In progress

Timely Response

2019-12-02

Fred, VA

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: In progress

Timely Response

2019-12-02

Managing an account

Checking or savings account: Checking account

Problem accessing account
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-12-02

Levittown, PA

Problem caused by your funds being low

Checking or savings account: Checking account

Overdrafts and overdraft fees
Company Response: In progress

Timely Response

2019-12-02

Problem when making payments

Credit card or prepaid card: General-purpose credit card or charge card

You never received your bill or did not know a payment was due
Company Response: In progress

Timely Response

2019-12-02

Glen Allen, VA

Managing an account

Checking or savings account: Checking account

Funds not handled or disbursed as instructed
Company Response: In progress

Timely Response

2019-12-02

Bakersfield, CA

Closing an account

Checking or savings account: Checking account

Funds not received from closed account
Company Response: In progress

Timely Response

2019-12-02

Gardnerville, NV

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: In progress

Timely Response

2019-12-02

Shulerville, SC

Managing an account

Checking or savings account: Savings account

Funds not handled or disbursed as instructed
Company Response: In progress

Timely Response

2019-12-02

Wahiawa, HI

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Card was charged for something you did not purchase with the card
Company Response: In progress

Timely Response


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