LEXISNEXIS
Consumer Complaints
There are over 2112 complaints on file for LEXISNEXIS. Dated between 2019-12-02 and 2012-12-27.
Complaints Page 7
2019-10-14
Bremen, GA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report
Reporting company used your report improperly
Complaint: On XX/XX/XXXX, I submitted a request to LexisNexis to have my report with them suppressed, due to the report containing numerous inaccuracies. Around the same time, I also called into LexisNexis to have a security freeze added to this same report. In XXXX of XXXX, I received notification from XXXX XXXX, a lender I had been looking into that they had accessed my Lexis Nexis report and were not able to work with their company due to the information they saw. I reached out to LexisNexis to ask why was XXXX XXXX allowed access to my report, when there was both a security freeze and a suppression. The representative I spoke to informed me that he did see the security freeze and did not have an explanation as to why this company had been able to access my report. He said he would start an investigation and call me back. I never received a call. I asked XXXX XXXX to send me a copy of the report they accessed, and they complied. I never gave XXXX XXXX any type of authorization to access such a report.
Around XXXX of XXXX, I sat down to review the report that I was sent from XXXX I sat down and composed a letter to LexisNexis with numerous inaccuracies asking them to verify or delete. It was also around this same time, XX/XX/XXXX, I submitted another suppression request, that LexisNexis acknowledged was in place.
On XX/XX/XXXX, I received a report from LexisNexis showing many of the inaccuracies had been deleted as of XX/XX/XXXX, the date of the report they mailed me.
Around XX/XX/XXXX, I registered for a membership with the XXXX XXXX XXXX XXXX XXXX XXXX. On XX/XX/XXXX, I called them to check on the status of my pending membership. I was told that it had been rejected due to the information contained within my LexisNexis report. How had they been able to access a report that was suppressed and frozen? Again, I was never told that such a report would be obtained and I never gave authorization for that report to be released. The representative from the XXXX XXXX XXXX XXXX XXXX XXXX said my report contained numerous bankruptcy filings, hence the reason I was not approved. Those bankruptcy filings had been deleted from the report that LexisNexis sent me on XX/XX/XXXX. I did not understand how a report pulled after that time would contain such information. I sent the XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ), a copy of the report LexisNexis had sent me with all of these erroneous items removed. On XX/XX/XXXX, XXXX informed me that they pulled another XXXX XXXX report so they could compare to what I sent them and it contained the same information that they had originally pulled!!
XXXX sent me over a copy of what they had accessed. This association had accessed without my prior knowledge or consent a full file disclosure on me. This report contains numerous inaccuracies!! None of the deletions that were on the report LexisNexis sent me had been removed from this full file disclosure.
I called LexisNexis again to find out why was any company able to access my records that were supposed to be suppressed and frozen and why the information contained in the reports were different. The representative I spoke to, could not give me any type of answer.
I went to LexisNexis site to pull the information for my state regarding a security freeze. The very first line reads, " You have a right to place a " security freeze '' on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. '' No where on the XXXX registration or the XXXX XXXX registration was I told that a report from LexisNexis would be pulled. I would have never given anyone authorization to access this report since it contains so many inaccuracies.
Additionally, I need to understand why I received a report showing inaccuracies removed, but a company accessing my report still sees this information. I was not given a straight answer by the LexisNexis rep I spoke to.
Due to all of the erroneous reporting, releasing this profile has caused me harm in my professional life. I am no longer allowed to attend XXXX functions as it has caused extreme embarrassment
Company Response: Closed with explanation
2019-10-13
Chicago, IL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Company Response: Closed with explanation
2019-10-13
Chicago, IL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Company Response: Closed with explanation
2019-10-12
Columbia, SC
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report
Public record information inaccurate
Complaint: XX/XX/2019 I written a letter to the courts regarding disclosure of my personal information and was advise by the courts that no such thing has taken place on their behalf. I then sent the letter from the courts to Lexis Nexis certified mail on XX/XX/2019, which stated my personal information was not disclose to no parties. I requested an explanation from the company so that I can have the information removed from my credit report as its affecting my life tremendously. I have not heard from the company and its been 30 days since I reached out to them. Please help with this matter.
Kind Regards, XXXX
Company Response: Closed with explanation
2019-10-11
Staten Island, NY
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Was not notified of investigation status or results
Complaint: XX/XX/19 : I sent requests to LexisNexis Consumer Center to advise the court name was invalid for public record and must be deleted from report.
XX/XX/19 : LexisNexis sent letter stating the information was verified.
XX/XX/19 : LexisNexis sent letter stating disputes had been opened with XXXX, XXXX, and/or XXXX but have received any results.
XX/XX/19 : I sent Method of Verification Request to LexisNexis for proof including documents with my signature within 15 days or delete inaccurate data from my report.
XX/XX/19 : Have not received response from LexisNexis for Method of Verification Request.
It is my understand under the FCRA 611 ( a ) ( 6 ) ( B ( iii ) it is my right to ask for proof and to have accurate information in any report. LexisNexis has not provided me proof within the 15 day requirement or deleted the inaccurate data from my report. It is also my understanding if requested the credit report agency must have all signed documents in their own possession ; independent of credit reporting bureaus as proof of accuracy of consumer information. LexisNexis is in violation of my rights under the FCRA.
Company Response: Closed with explanation
2019-10-10
Cypress Gardens, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Personal information incorrect
Company Response: Closed with explanation
2019-10-09
Skyland, AL
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Was not notified of investigation status or results
Company Response: Closed with explanation
2019-10-09
Houston, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report
Public record information inaccurate
Company Response: Closed with explanation
2019-10-09
Stockbridge, GA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Company Response: Closed with explanation
2019-10-08
Stewart, AL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Complaint: LexisNexis is reporting to the 3 credit bureaus that I have a public record. I have no knowledge of this public record. I have disputed this debt with LexisNexis and the 3 credit bureaus and it came back verified I have since then contacted the company and haven't received a response. Where are the documents that your company used to verify that you are reporting this account accurately. What is the name of the person in your company who verified the accuracy of this account? What documents did they use to verify it? Please provide me with the name of that individual, their company title, and the telephone number as well as copies of the documents that they used to verify that this disputed item is being reporting accurately.
Company Response: Closed with explanation
2019-10-08
Evans, CO
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Company Response: Closed with explanation
2019-10-08
Edgemoor, DE
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2019-10-07
Reeds, MO
False statements or representation
Debt collection: I do not know
Impersonated attorney, law enforcement, or government official
Complaint: Contacted lexus nexus about a reoprt that was given to XXXX XXXX and then contacted about the wrong the wrong info submitted. They also went against the federal DOT laws put down by the FSCSMA for commercal drivers to correct the problem along with with noot providing the consumer with the reports given out that individual provided to an insurance company along with not providing the consuner after verifying that person as so anlong with by there there own procedures and the rights of the individual for a copy of said reports. Formal request ade to lexus nexus of all reports given to be sent to individual ( recodered and company was notified in orcdance to statues and laws followedas heard in recordings of phone calls and non willingness to follow consumer rights to provide such info ) has lead me to this course of action. Lexus nexus that reports DMV records has not reported the corect info and also has not only caused significant increase in insurance costs due to improper reporting even by there own admission they continue to dereguard federal FMCSA and individual rights. This company needs to be investigated in false reporting and activtivley violating FMSCA rules and regulations for commercial trucking industries. The abuse of power and the fact they can violate federal laws put down by the FMCSA needs to be investigated and set right. They should not nor be tolerated to interfere with federal law and cost of higher pricers to the comercial driver and the inteterferiance of commence as put forth by the FMCSA and the laws put down by the federal goverment. This problem needs to be addressed and our rights as individuals need to be protected even if we drive the big rigs. We are not cash cows. We work long hours and do not deserve higher rates due to improper reports and disregard to federal regulations put forth by the FMCSA. Recordings avalible of conversation upon request. Yes company was notified about recordings about conversation being recrded to agent and that we were being recroded adout the call being recorded for training purposes. This means both parties have recrdings. My question is can a reporting company get away with false reports just to rip off the customers and when they are confronted they are still allowed to get away with it? Lexus nexus makes us jump through hoops however they seem ( and get away with reporting true motor vehicle reports ) and nothing is done even with there own rules and guide lines. Time for you all to step up to the plate. What lexus nexus is reporting to the insurance company 's needs to better regulated.
Company Response: Closed with explanation
2019-10-07
Louisville, KY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Complaint: I have tried several times to get LexisNexis to stop reporting inaccurate information on my credit report. The bankruptcy they have on file it's not mine the address is not mine and the marital information is not mine.
Company Response: Closed with explanation
2019-10-07
Louisville, KY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Complaint: I have tried several times to get LexisNexis to stop reporting inaccurate information on my credit report. The bankruptcy they have on file it's not mine the address is not mine and the marital information is not mine.
Company Response: Closed with explanation
2019-10-06
Stewart, AL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Complaint: LexisNexis Is reporting an unverified bankruptcy on my credit report and I have no knowledge of this public record. I have disputed it with LexisNexis and the 3 credit bureaus and it came back verified. I wrote a dispute letter to LexisNexis and I never received a response back from them. Under the FCRA section 609 any unverifiable account or tradeline has to be deleted from the consumer 's credit report. Where are the documents that your company used to verify that you are reporting this alleged public record accurately? What is the name of the person in your company who verified the accuracy of this account? What documents did they use to verify them? Please provide me with the name of that individual, their company title, and telephone number as well as copies of the documents that they used to verify that this disputed item is being reported accurately.
Company Response: Closed with explanation
2019-10-06
NH
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Complaint: Nexus Lexus continues to report a chapter XXXX bankruptcy as dismissed, but it was terminated, and should not be on my report. XXXX has removed it, but XXXX has not, even after documents, and several attempts.
Company Response: Closed with explanation
2019-10-05
Hilliard, OH
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report
Received unsolicited financial product or insurance offers after opting out
Company Response: Closed with explanation
2019-10-04
Yeagertown, PA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Complaint: Account Info Reference Number XXXX Court US BKPT CT PA XXXX is showing on credit file after being discharged. Bankruptcy having a negative impact on credit file. Sent letter to courts for validation no information was received. Been over 90 days.
Company Response: Closed with explanation
2019-10-03
Blackbird, DE
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Reporting company used your report improperly
Company Response: Closed with explanation
2019-10-03
Brentwood, NC
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2019-10-02
Loganville, GA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: I realize that I have been victim of identity theft, An identity theft report had been filed with the FTC and a police report will be filed. As require by FCRA any information reported as fraudulent should be removed from the consumer credit file.In a pass complaint your company had removed this account, but in a violation of the FCRA You have re-posted without a written notification prior to re-posting this account .Please remove this account permanently from my file to avoid further litigation.
Company Response: Closed with explanation
2019-10-02
Bronx, NY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: As require by FCRA any information reported as fraudulent should be removed from the consumer credit file, Please remove this account permanently from my file.
Company Response: Closed with explanation
2019-10-02
Orlando, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Closed with explanation
2019-10-01
Belleville, IL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Public record information inaccurate
Company Response: Closed with explanation